BJ's Restaurant & Brewhouse - Millenia Mall

Commentaires sur le restaurant BJ's Restaurant & Brewhouse - Millenia Mall de personnes qui y ont mangé. Selon des cotes récentes.

1. C

   Caitlin

   Orlando 11 commentaires

   2.0

   Y est allé le 22 avril 2025

   1. Cote globale 2
   2. Nourriture 5
   3. Service 2
   4. Ambiance 5

   Server never came by to refill waters and forgot to put in my to go order. The wait would’ve been another 45 minutes so I did not get the to-go food
   

   BJ's Restaurant & Brewhouse - Millenia MallA répondu le 25 avril 2025

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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2. L

   Luke

   Orlando 1 commentaire

   2.0

   Y est allé le 19 avril 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   We went after Saturday night Easter service. Thankfully we made a reservation. The hostess was by herself with a long line. She acted as if she didn’t care how long people needed to wait to be seated, moving incredibly slow and speaking incredibly low. She allowed one big group to cut in front of another. She did not ask if we needed a kids menu, even though I know she saw our 8 year old son with us. Once we were seated, we ordered quickly and the food came out relatively quickly. However, my wife and I were shocked at the portion sizes. My wife ordered the sirloin and the piece of meat looked like half of what she should have received. I ordered the peanut chicken pasta. There was barely any chicken in the dish and again, the portion seemed like half of what we’ve had in the past. For the price we paid, the definitely did not get our money’s worth. Also, we were charged for our son’s root beer, when the kids menu clearly says that additional drinks are available at no charge. Nowhere did it say ordering a root beer would cost more. When we asked our waitress about the serving sizes, she did not seem to care about our concerns, simply saying sorry and walking away. My wife and I both agreed that she should have at least tried to fix things or find out if the portions were correct. We typically love eating at BJs, but this specific location has lost our business in the future.
   

   BJ's Restaurant & Brewhouse - Millenia MallA répondu le 21 avril 2025

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Millenia Mall restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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3. s

   sheree VIP

   Orlando 26 commentaires

   5.0

   Y est allé le 23 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We enjoyed our food and drinks. James is a friendly, professional and skilled server who added to our good dining experience. It was a little noisy, but the restaurant was busy on the weekend evening.
   

   BJ's Restaurant & Brewhouse - Millenia MallA répondu le 25 mars 2025

   Thank you, Sheree! We're thrilled to hear you enjoyed your food and drinks. James appreciates your kind words about his service. We’re always working to create a great atmosphere, and we appreciate your understanding of the weekend bustle. Hope to see you again soon!
   

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4. J

   Jim

   Orlando 15 commentaires

   5.0

   Y est allé le 23 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Service is very good with well trained servers. I had th Asian Chop Salad with salmon instead of chicken on it and it was great.
   

   BJ's Restaurant & Brewhouse - Millenia MallA répondu le 25 mars 2025

   Thanks for the fantastic feedback, Jim! We're thrilled to hear you enjoyed the Asian Chop Salad with salmon. Our team takes pride in delivering top-notch service and delicious meals. We appreciate your support and look forward to serving you again soon!
   

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5. V

   Vanessa

   Orlando 1 commentaire

   3.0

   Y est allé le 19 mars 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 3

   Very poor service, starting with the delay in being able to sit at the table even though we had made a reservation and the table was available, until the waiter who didn't come to the table to ask if we wanted anything, in addition to the delay in the food arriving.
   

   BJ's Restaurant & Brewhouse - Millenia MallA répondu le 21 mars 2025

   Thank you for sharing your experience Vanessa. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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6. S

   Sammy

   Chicago 4 commentaires

   3.0

   Y est allé le 18 mars 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 2
   4. Ambiance 3

   Prices were on the same level as other comparable restaurants. The issue was the wait time to receive our food - very long time.
   

   BJ's Restaurant & Brewhouse - Millenia MallA répondu le 19 mars 2025

   Thanks for your feedback, Sammy. We’re glad our prices are competitive, but we’re sorry to hear about the long wait time. We’re always working to improve our service and appreciate your input. Hope to provide a better experience next time!
   

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7. M

   Marcos VIP

   Orlando 22 commentaires

   1.0

   Y est allé le 2 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 2

   Our server was good, however the kitchen did a poor job. Guacamole was more like sliced avocado, pizza was undercooked, and prime rib was a slab of fat. Very disappointing.
   

   BJ's Restaurant & Brewhouse - Millenia MallA répondu le 4 mars 2025

   Hi Marcos. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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8. C

   Cole VIP

   New York City6 commentaires

   5.0

   Y est allé le 2 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Rob, our waiter, was amazing! Very personable, honest, and professional. Really enjoyed our meal!
   

   BJ's Restaurant & Brewhouse - Millenia MallA répondu le 4 février 2025

   Thanks for the fantastic review, Cole! We're thrilled to hear Rob provided such great service and that you enjoyed your meal. We appreciate your support and look forward to welcoming you back soon!
   

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9. L

   Latrina

   Las Vegas1 commentaire

   5.0

   Y est allé le 4 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had an awesome experience and our server, Marlay, was wonderful. She made sure everything was perfect.
   

   BJ's Restaurant & Brewhouse - Millenia MallA répondu le 5 janvier 2025

   Latrina, we're thrilled to hear you had an awesome experience! Marlay is indeed a gem, and we’re glad she made your visit memorable. Thank you for sharing your feedback; it really motivates our team to keep delivering exceptional service!
   

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10. K

    Kalik

    Philadelphie 26 commentaires

    4.0

    Y est allé le 30 décembre 2024

    1. Cote globale 4
    2. Nourriture 3
    3. Service 5
    4. Ambiance 4

    The place was nice and in a good area. Large menu with a lot of options. Service was very good. Food was just ok.
    

    BJ's Restaurant & Brewhouse - Millenia MallA répondu le 3 janvier 2025

    Thanks for your feedback, Kalik! We’re glad you enjoyed the atmosphere and service. We’re always looking to improve our food quality, so your input is valuable. We hope to see you again soon to try more from our menu!
    

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