BJ's Restaurant & Brewhouse - Merrillville

BJ's Restaurant & Brewhouse - Merrillville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Maria

   Chicago103 reviews

   2.0

   Dined on March 23, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   The steak was old and fatty on the wedge salad and even the lettuce was sitting in a pool of water! The ahi tuna in the salad tasted borderline bad but the salad itself was good. Really disappointed with both food and service
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on March 25, 2025

   Hi Maria. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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2. S

   Scott VIP

   Chicago12 reviews

   1.0

   Dined on March 22, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Our service was absolutely horrible. I asked a manager for help as we didn’t get our entire order or refills on drinks and she never came back similiar to our waitress after dropping off food. My wife’s drink was spilled partially on her initially and then my daughter’s refill when we finally got service for Diet Coke refill was spilled on her and her boyfriend. Our waitress was not friendly and was slow and inconsiderate.
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on March 22, 2025

   Thank you for sharing your experience Scott. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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3. D

   Donell

   Chicago1 review

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. I took my colleagues and everyone really enjoyed it. Our Server, Katelyn and the Senior Manager, Julie were fantastic. Thank you!!!
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on March 25, 2025

   Thanks for the awesome feedback, Donell! We're thrilled to hear that you and your colleagues enjoyed the food and service. Katelyn and Julie will be delighted to know they made a great impression. We look forward to welcoming you back soon!
   

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4. L

   Lupe

   Unspecified2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great customer service and friendly workers. Drinks were strong and food had flavor
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on March 1, 2025

   Lupe, thanks for the fantastic feedback! We're thrilled to hear you enjoyed our customer service, delicious food, and strong drinks. Your support means a lot to us, and we can’t wait to welcome you back for another great experience!
   

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5. OT

   OpenTable Diner

   Las Vegas1 review

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   We have been here several times. Our last visit was poor at best. We waited for our food for over 30 minutes and it came out COLD.
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on March 2, 2025

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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6. C

   Connie

   Chicago1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pretty good overall. Friends and I have been here before and are never disappointed.
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on February 16, 2025

   Thanks for the fantastic review, Connie! We’re thrilled to hear you and your friends consistently enjoy your visits. We look forward to welcoming you back for more great experiences!
   

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7. OT

   OpenTable Diner

   Chicago3 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time ! Good food and service. Small issue with one of our meals, but they took care of it right away.
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on March 6, 2025

   Thanks for the fantastic feedback! We're thrilled you enjoyed the food and service. We appreciate your understanding regarding the meal issue and are glad we could resolve it quickly. Looking forward to welcoming you back for another great experience!
   

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8. A

   Anna

   Chicago1 review

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Super good, I got the ribs and two people could’ve shared them
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on January 29, 2025

   Thanks for the awesome feedback, Anna! We're thrilled to hear you enjoyed the ribs and found them plentiful. We love serving up great food for sharing. Hope to see you again soon!
   

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9. J

   Jose

   Chicago5 reviews

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very pleasant, definitely coming back for some casual food and drinks.
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on February 16, 2025

   Thanks, Jose! We're thrilled to hear you had a great experience. We can’t wait to welcome you back for more casual food and drinks. Your support means a lot to us!
   

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10. S

    Stephen VIP

    Chicago25 reviews

    3.0

    Dined on January 11, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Prime rib a bit tough sliders were good horseradish sauce could use more kick
    

    BJ's Restaurant & Brewhouse - MerrillvilleResponded on January 12, 2025

    Sorry to hear you were disappointed with your meal, Stephen. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
    

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