BJ's Restaurant & Brewhouse - Melbourne
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Main course came before we received our soup and salad. Soup arrived lukewarm and had to be sent back. No baked potatoes at 6:00 on New Years Eve. Main course, which had been sitting under warming lights after being sent back until we had soup/salad, arrived cold. Medium rare prime rib looked same as rare prime rib. Pretty poor dining experience. We have eaten at other BJ restaurants and have always enjoyed good food.
After making our reservation, we arrived at 8 pm only to be asked to wait 15 mins while they cleared a table for us. The restaurant was not very busy at the time. When they finally seated us, it was in a small area that already had two large groups. We asked to be moved since the rest of the restaurant was pretty open and we preferred to be spread out to avoid exposure to COVID. This required a manager to intercede
Well, we were traveling to the area and it was very difficult to find any restaurants open on Christmas Day. We were thrilled to find BJ’s Melbourne was open on Open Table so we made a reservation. So on Christmas Day we called a couple of times to confirm and let it ring about 25-30 times each time with no answer, no voicemail and no way to leave a message. There wasn’t even a message saying that they were open or closed. Very rude! So we assumed they were closed. The distance between where we were staying was about 40 minutes to BJ’s. So we did not want to drive there just to find out they are closed. Very disappointing!
Hostess and was rude and did not honor reservation:
I can't really rate it because our reservation was cancelled by BJ's restaurant because it was Veterans Day. They didn't bother telling me this when I called to verify they were doing a special for Veterans and I even told them I had a reservation that evening. They told me that they look forward to my visit. I absolutely love BJ's Restaurant otherwise. Their Honey Crisp Chicken Salad is my absolute favorite meal there. I was looking forward to having it that evening, but when I showed up for my reservation, they told me it was going to be over an hour wait to be seated. We didn't care to wait that long and went to a different restaurant where we were seated immediately, plus they also had something special for Veterans Day and treated us very well. Just remember not to make reservations on special days like Veterans Day, Mother's Day, Father's Day, etc.....
Went in to catch happy hour specials, specifically the mini pizzas but were informed that they were not available but we could order the larger size for full price. No apologies, no discount offered on upsizing. How is it that mini pizzas are not available but larger sizes are?? Very disappointing and will not return again for happy hour.
Great variety of choices in food & beer
Overall , a good visit. However after making a reservation thru Open Table, upon arriving by 10 minutes before my reservation, the hostess informed me they were not taking reservations of any kind for the time being. Thankfully we only needed to wait 10 minutes. But know what your procedures are or don’t offer them.
Couldn't wait to get out for a nice meal, usually love BJ's but unfortunately, while they limited seating due to the virus, they also have a very limited menu. Wanted a nice meal. Ordered the rib eye, companion ordered the Salmon. Sorry no Salmon. Rib eye was so thin and fatty, not the best. I will say they are doing a very good job with the distancing and masks. Polite and attentive staff. Even all wearing gloves, but did not see any one changing the gloves. Never before have I been disappointed at BJ's so I will blame this experience on all the restriction everyplace has right now. Will wait until things are back in full swing and definitely be back with a better review.
This is my favorite restaurant. My kids and I decided to do an early Mother’s Day meal out. The food and service we’re phenomenal as always. The place was very clean and the staff was practicing the guidelines set forth by the CDC, during this difficult time.
Great service great food and all servers wore masks
It was pretty crowded for a Saturday evening & my reservation did not get me anywhere close to being seated upon arrival. Instead of waiting, we (3 of us) opted to sit at the bar. Service was good & the meal excellent. My only complaint is that choosing to sit at the bar negates the Open Table 100 points since you weren't occupying a table. I found this out upon return to my hotel room & seeing the e-mail from Open Table that the restaurant cancelled my reservation. Calling the manager didn't help. Sending an e-mail to Open Table (in the help, contact us section) did help. I rec'd a response e-mail within one day saying that my points were added.
We have a very good time. Food was very good.
This Restaurant is GREAT . The food, price , cleanliness and most important the service GREAT !!!!!!!!!
Two of the dinners were excellent, unfortunately my wife's salmon and veggies were cold and she sent it back to be heated. When it came back the veggies were warm and the salmon was not eatable. So she sent it back and the new salmon and vegetables were acceptable, of course we were done and waiting for her to eat before ordering desert. Our waitress was apologetic but offered nothing for the inconvenience, such as a desert or credit part of the meal off the Bill.
With that said, we'll be back.
Everything was great! Overall a great experience... Trying the Pozookie is a MUST!!!
This is a great place . The food , how clean it is . And most of all Adam our server was GREAT !!!!!!!!
I have eaten at a BJ's Brewhouse in Orlando. The one in Melbourne was set up the same with a similar menu. However the service time was horribly slow. I know it was a Friday night, but by 8:00 things should have slowed down. I felt our server was attentive but never apologized for the many delays for either drinks, main course or dessert. Too many other restaurants for my dollars. Will wait a long time before considering this one again.
Love their menu especially the enlightened favorites. Found it noisy, but then it was Friday night, but was able to hold a conversation at the table. I believe the architecture of having dividers between sections higher than the people helps. We reserved a table online and so glad we did as it was packed and don't know how long we would have waited for a table. Definitely plan to go again. Zucchini straws are awesome.
Service was accommodating and friendly. Table was comfortable and spacious. Food was good.
Made an open table reservation for 5 people for 12 p.m. Lunch. When I arrived the hostess told me they don't take reservations so I told her I made an open table reservation on the BJs website. She asked me to wait while the table was set. Since only 2 of my party were present we went to sit at the bar. At 12:02 I received a message that my table was ready. When I got to the hostess stand she told me we couldn't be seated until at least 3 people in my party were there. I insisted to be seated, which she did, reluctantly and not very pleasantly at all. As it turned out the others in my party never came. I offered to our server to move us to a 2 top so the hostess would not be angry but he was very gracious and totally made up for the frustration I felt. Unfortunately I would not return to a restaurant that has this type of seating policy nor would I recommend it to my friends or family despite the fact that the food and service were good.
You can order delivery directly from BJ's Restaurant & Brewhouse - Melbourne using the Order Online button. BJ's Restaurant & Brewhouse - Melbourne also offers takeout which you can order by calling the restaurant at (321) 802-8470.
BJ's Restaurant & Brewhouse - Melbourne is rated 3.6 stars by 21 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.