BJ's Restaurant & Brewhouse - Laurel

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1. OT

   OpenTable Diner

   Washington DC

   2 reviews

   vip
   1.0

   2 reviews

   Dined on January 7, 2023

   overall1food3service1ambience2

   Awful all around. Not typical for a BJs

   BJ's Restaurant & Brewhouse - LaurelResponded on January 9, 2023We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

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2. K

   Kymme

   Washington DC

   66 reviews

   vip
   4.0

   66 reviews

   Dined on December 17, 2022

   overall4food4service5ambience4

   My server was great…I think his name was Caleb. Very personable. Food was good. The salmon was soooo small it looked like a salmon tender. We sent that back. The sodas were horrible. Super flat & syrupy. Sent them back twice. The honey sriracha Brussel sprouts were tasty.

   BJ's Restaurant & Brewhouse - LaurelResponded on December 19, 2022Your feedback is what drives our coaching, Kymme, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

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3. SC

   SteveC

   Washington DC

   2 reviews

   4.0

   2 reviews

   Dined on August 6, 2022

   overall4food4service5ambience4

   Food was good! A few things came out cold. Server was great though. Gave me more fries that were nice and hot. One app came with dinner and it was not hot!

   BJ's Restaurant & Brewhouse - LaurelResponded on August 8, 2022Your feedback is what drives our coaching, Steve, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

   Report
4. CG

   CindyG

   Baltimore

   2 reviews

   4.0

   2 reviews

   Dined on August 6, 2022

   overall4food4service3ambience5

   I bit over priced for the portions served. Food was good. Service wasn't very friendly and sporadically available. We sat at the bar and it wasn't crowded. Would go again, but not a favorite at this point.

   BJ's Restaurant & Brewhouse - LaurelResponded on August 8, 2022Your feedback is what drives our coaching, Cindy, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

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5. j

   jody

   Washington DC

   1 review

   1.0

   1 review

   Dined on April 12, 2022

   overall1food1service4ambience1

   Took a hr to finally get food when we did did not have the sides I ordered and food was cold and the steaks were not cooked as we asked and steak was very poor lot of fat and Gristle

   BJ's Restaurant & Brewhouse - LaurelResponded on April 14, 2022Hi Jody. I am so sorry to hear about the issues with your food. I wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

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6. OT

   OpenTable Diner

   New England

   2 reviews

   5.0

   2 reviews

   Dined on February 26, 2022

   overall5food5service5ambience5

   A perfect place for the Friends & Kids coming for the gymnastics meet.

   BJ's Restaurant & Brewhouse - LaurelResponded on March 2, 2022It's reviews like this one that really help to make our day great. We're so happy to hear you had such a great experience. If you haven't already done so, sign up for Premier Rewards PLUS before your next visit and snag a free Pizookie®!

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7. 2

   2oldguest

   Baltimore

   16 reviews

   5.0

   16 reviews

   Dined on November 30, 2021

   overall5food4service3ambience5

   Always nice

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8. CA

   ChanellA

   1 review

   3.0

   1 review

   Dined on October 2, 2021

   overall3food3service3ambience2

   The restaurant was severely understaffed. I could tell the staff was overworked but they were still taking reservations. Had I known I would have most likely booked at another restaurant. The staff deserve a break while one hostess seemed to have an attitude everyone else was nice.

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9. G

   Ginger

   1 review

   3.0

   1 review

   Dined on September 29, 2021

   overall3food2service5ambience4

   Our waiter was very good but the food wasn't as expected. The food took a long time to come. The soup had to be returned because it was cold. The other meals were room temperature to cold. It wasn't a good experience. Every restaurant has a bad day. I have dined there before and the food was good. I will return again to see if there have been improvements.

   Report
10. ES

    EricS

    Baltimore

    2 reviews

    3.0

    2 reviews

    Dined on August 20, 2021

    overall3food3service4ambience4

    The food and service were good. BUT the craft beer selection, they show on the wall, they didn't have. I ask for 4 different drafts, including BJ brand and they were out of all of them.

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11. FR

    FREDERICKM

    Washington DC

    1 review

    vip
    4.0

    1 review

    Dined on July 25, 2021

    overall4food3service3ambience4

    The service was friendly but slow. The food was not as good as it looked on the menu.

    Report
12. KS

    KrisS

    Washington DC

    11 reviews

    vip
    2.0

    11 reviews

    Dined on July 17, 2021

    overall2food2service3ambience2

    The server was very good and accommodating despite being extremely busy. The tables, chairs and floor were sticky, and there were gnats on the wall. The kitchen was very slow and when the pizza came , there were no clean utensils to take the pizza out of the pan. It was not worth the wait or the price. We will not return

    Report
13. LC

    LCere

    Washington DC

    1 review

    4.0

    1 review

    Dined on July 14, 2021

    overall4food4service2ambience3

    Our server took my order and mistook Soba Noodles as the one with peanut - I am allergic and I meant the Poke with Soba Noodles, I thought he understood Poke and went along with it. All our food at a table of 4 came out at the most random times. Most times I am happy with my service, this time around was the least pleasant

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14. PK

    PhilipK

    Washington DC

    13 reviews

    vip
    4.0

    13 reviews

    Dined on July 10, 2021

    overall4food5service4ambience4

    They were busy; wanted to sit outside but they did not have the staff for that, which was understandable. Overall, the food was great, drinks were great and the service was good (a bit on the slower side), but everyone was friendly and had good customer service!

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15. D

    Drrap01

    New Orleans

    14 reviews

    5.0

    14 reviews

    Dined on July 3, 2021

    overall5food5service5ambience3

    The food is always good but the noise level is very high. There’s nothing they can do about the noise bc of the open space design. So go and enjoy the food but plan to have your conversations in the car or on the benches in front of the restaurant.

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16. OT

    OpenTable Diner

    Baltimore

    1 review

    5.0

    1 review

    Dined on July 2, 2021

    overall5food5service5ambience5

    My favorite places. But this time de pink Cadillac Martini was perfect how I like it.

    Report
17. AP

    AndPeggy

    1 review

    4.0

    1 review

    Dined on June 26, 2021

    overall4food5service4ambience4

    The table was ready ontime. Everyone liked their food. We were surprised how quiet it is even though there were plenty of people. The service was a little slow but the waitress was very nice and got all our orders correct.

    Report
18. JL

    JohnL

    1 review

    3.0

    1 review

    Dined on June 23, 2021

    overall3food5service3ambience5

    BJ’s is still dealing with coming off COVID restrictions and supply availability. There were a few Items from the menu not available and the service was pretty slow. The wait staff came to the table twice to tell us the food would be out soon. Thankfully we are a chatty bunch and could occupy the time. Besides it was so good to be out that we really didn’t pay that much attention to the delay. TO BE SURE I WILL COME BACK… their Tri Tip Wedge salad is to die for.

    Report
19. c

    cmmart

    Raleigh

    7 reviews

    5.0

    7 reviews

    Dined on June 22, 2021

    overall5food5service5ambience5

    We had a group of 5 people and enjoyed good food and great service. Would definitely return.

    Report
20. MH

    MrHandsome

    Washington DC

    12 reviews

    5.0

    12 reviews

    Dined on June 19, 2021

    overall5food5service5ambience5

    Great service and great food! We had a great experience and would return again!

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21. AD

    AnekaD

    Washington DC

    33 reviews

    vip
    4.0

    33 reviews

    Dined on June 5, 2021

    overall4food4service5ambience5

    The food and ambiance was great! What a nice family night out?!

    Report
22. OT

    OpenTable Diner

    Tampa

    9 reviews

    5.0

    9 reviews

    Dined on April 9, 2021

    overall5food5service5ambience4

    The service was great. Our waitress was patient and gave us suggestions and options to choose from. Food was good and reasonably priced.

    BJ's Restaurant & Brewhouse - LaurelResponded on April 14, 2021Thank you for your feedback. We look forward to serving you again soon. Thanks, Brandon Corpuz Senior Manager

    Report
23. KA

    KiaAn

    Washington DC

    1 review

    4.0

    1 review

    Dined on March 14, 2021

    overall4food4service3ambience4

    Great food and atmosphere. Nice place to dine with family

    Report
24. SB

    SabrinaB

    Nashville

    1 review

    1.0

    1 review

    Dined on February 20, 2021

    overall1food2service1ambience3

    Waitress was terrible. We were there for 3 hours.

    Report
25. r

    relll

    1 review

    5.0

    1 review

    Dined on February 7, 2021

    overall5food5service5ambience5

    This restaurant has great selection of food. My family was looking for a place to watch the Super Bowl and this place worked out fantastic. There was plenty of room and t.v.s mounted throughout, so there wasn't a bad seat.

    Report
26. C

    Coachmom

    Washington DC

    2 reviews

    4.0

    2 reviews

    Dined on November 19, 2020

    overall4food4service5ambience4

    The whole process from booking a reservation through payment was seamless and contactless. I was very impressed that even though they enacted a high level of precautions, the atmosphere still felt warm and inviting. Our server was very attentive and chipper! We will certainly be back!

    Report
27. KA

    KyleA

    1 review

    5.0

    1 review

    Dined on October 16, 2020

    overall5food5service5ambience5

    BJ’s is a great place to go for a date. I went here on my first date and they had great service, delicious food, and neat scenery. The staff also does a great job at enforcing social distancing between booths and tables. Definitely recommend this place.

    Report
28. OT

    OpenTable Diner

    Washington DC

    6 reviews

    vip
    3.0

    6 reviews

    Dined on September 13, 2020

    overall3food5service2ambience5

    Everything but the service was good. Very slow and inattentive service.

    Report
29. FZ

    FoodieZ

    1 review

    5.0

    1 review

    Dined on September 6, 2020

    overall5food5service5ambience5

    We ate on the patio at BJ’s. We were able to access the menu and pay on our phone. The food was great and the service was good. No complaints.

    Report
30. P

    Peggy

    1 review

    3.0

    1 review

    Dined on August 14, 2020

    overall3food3service3ambience3

    You need your phone to pull up the menu. Their web site is a little tricky to navigate, so you may want to check it out before you go. Food and service was good. It was nice to eat for a change.

    Report
31. L

    Lori

    Washington DC

    12 reviews

    1.0

    12 reviews

    Dined on June 19, 2020

    overall1food5service1ambience1

    Obviously they were not ready to open after covid. You are a manager of a restaurant and can tell your corporate office what patrons like or don't like. Usually I love BJ's and I am a rewards member. However, took 50 minutes to tell me they were out of my fish. My husband's dinner had been ready and he finished eating without me. I had to take my home as a carry out and still had to wait 25 minutes for a steak and cheese sandwich. Menus had to be looked up on your phone. Luckily, I had bought mine with me. I guess if you didn't have a cell phone you were out of luck. Management passed the buck onto corporate, but as a manager she could have said to corporate people are complaining and want disposable menus. I am not going back to visit for at least 3 weeks, until they remember how to meet their customer's needs, seem to have forgotten since they have been out due to Covid.

    Report
32. TO

    TroyO

    Baltimore

    24 reviews

    4.0

    24 reviews

    Dined on February 26, 2020

    overall4food4service5ambience4

    This is a fun sports bar type restaurant. Went with family, but would be a great place to hang with friends and watch a game.

    Report
33. MD

    MsDee

    Washington DC

    4 reviews

    5.0

    4 reviews

    Dined on February 23, 2020

    overall5food5service5ambience5

    As always a great place to eat. Great food, drink and atmosphere. The waitstaff are also great. Will always be my go to spot.

    Report
34. OT

    OpenTable Diner

    Washington DC

    1 review

    3.0

    1 review

    Dined on February 22, 2020

    overall3food5service3ambience4

    We had a large party and made a reservation to ensure there was a table large enough for us and that it was ready when everyone arrived. When I arrived for our reservation, they acted shocked we needed a table for 10, proceeded to sit 4 other tables (who came in after me) before me and only then slowly set up the table for our large party.

    Report
35. SM

    SugaMama71

    Washington DC

    11 reviews

    3.0

    11 reviews

    Dined on February 17, 2020

    overall3food4service3ambience4

    I went out to lunch with friends and had a great time at BJ’s. The booths were a little tight - with our purses and coats. The food was good and the portions were large enough to share.

    Report
36. FT

    FloridaTraveler

    Tampa

    87 reviews

    vip
    3.0

    87 reviews

    Dined on February 12, 2020

    overall3food3service4ambience3

    Every time I come to BJ's I want to like the food as the pictures are so nice. When it gets to me it's very meh...

    Report
37. FD

    FamilyDinner

    Washington DC

    17 reviews

    4.0

    17 reviews

    Dined on February 9, 2020

    overall4food4service4ambience4

    Just out for a family lunch. We had a nice time!

    Report
38. GF

    GaleF

    Birmingham

    5 reviews

    vip
    5.0

    5 reviews

    Dined on January 20, 2020

    overall5food5service5ambience5

    Excellent food, and service.

    Report
39. OT

    OpenTable Diner

    Washington DC

    1 review

    4.0

    1 review

    Dined on January 20, 2020

    overall4food5service4ambience4

    It was cold and the service was slightly slow

    Report
40. DD

    DouglasD

    Washington DC

    9 reviews

    4.0

    9 reviews

    Dined on December 6, 2019

    overall4food3service5ambience4

    The service was great. However the chips for our dip was stale. In addition we requested NO nuts in salad however there were nuts in the salad.

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