BJ's Restaurant & Brewhouse - Kissimmee
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Used open table for reservation. Sat for 20 minutes and asked 3 times for waiter. Food was good. Had to get manager involved to help get food served.
Walked up and the hostess asked me for my name in a rude tone. She did not ask if I had a reservation or needed to add my name to the list. She assumed and was not happy.
Waitress was not very good. We had to remind her 3 times to fill our drinks. Ww did not get 3 refills. we only got one, but had to ask 3 times. Sh also left our dirty starter plates on the table and did not bus them until she brought our mains.
They also ran out of wings.
Thank you for bringing this to our attention, Alvin. We are terribly sorry for our service during your visit. Our staff should be much more attentive, and we will address this with them. We hope you will give us another chance and if anything about your experience can be improved, don't hesitate to bring it to the attention of one of our managers.
The food was very good and the server was excellent!!
Hi Lea. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit!
Greeting staff when you first walk in seemed a little rude. More into their cell phones then greeting people. Wait staff was a 10+, friendly, warm very helpful when chosen entrees. The food and ambiance also a 10+ Outstanding food loved the flavors and presentation !!!
Thank you for bringing this to our attention, Mary. We are terribly sorry for our service during your visit. Our staff should be much more attentive, and we will address this with them. We hope you will give us another chance and if anything about your experience can be improved, don't hesitate to bring it to the attention of one of our managers.
Our service was terrible. Our server Eliezel was not attentive and would leave the table so quickly after asking a question that we we could tell him our order all at once. He asked about our drinks and had walked away from the table before all three of us could give him our order. We had to chase him down to ask for plates. Then he tried to rush out of the restaurant yet we had to try and catch him to get a to go box. Unfortunately, we will not be returning.
Hi there. We are so sorry for the service you received from us. We would have felt the same way you did about this visit. Our service should be much better. We will address this with our staff and hope you can give us another chance. Thank you for your feedback.
Issues with food quality, manager came to the table to follow up but damage had already been done.
Thank you for letting us know about the service issue. I am so sorry about this! We will address this with our staff and hope you can give us another chance.
Slow incomplete service
I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!
I’ve been here before and had a much better experience.
Great food! Waitress was great! Very understaffed but did a great job for those working!
Great service. We arrived on time but I forgot my wallet. Still sat the party as I went to retrieve my wallet. It was getting late and I think we we're the last ones in the restaurant. Waiter was patient and earned a great tip.
Food is always amazing, service is ALWAYS slow
Food and service were very good.
It states an abundance of gluten free options which is why we chose this restaurant for our dinner on our anniversary. But the using the COVID crutch that is vastly over used, said the menu was downsized. Well maybe put that on the website. My wife has Celiac a d I was trying to take her somewhere that she’d have a nice selection. That didn’t happen. Plus my meal wasn’t prepared correctly. The manager did step up and adjust our bill. That saved my review from being poor overall. Also the server was decent but could have been more versed on the menu.
Parts of the meal were good but the sides were cold. Not many customers but service was intermittent. Had to ask for everything. Not the best experience. Hostess was nice. Bathroom wasn’t very clean.
A good place to find portions for the whole family; from healthy food to picky eaters. Server was very considerate of our special requests.
Great food, great service
We had a great time at BJ's. Great food, beer, and service. Will visit again when we are in the area.
Our server was great! The food not so much. Salmon was bland, feel like they just cooked it and poured the sauce on top. The asparagus had NO flavor either. I was highly disappointed. We also ordered the parmesan crusted chicken, my broccoli was cold, the chicken was burnt and hard. Our margarita drink was great and the wings for apps was good as well.
We were seated 25 minutes after our reservation and we overheard the host tell another customer the wait was from 25-30 minutes. There’s no point in making a reservation if you have to wait just as long without one to be seated.
Very loud and noisy. Food an service was excellent.
Very cold in area we were sitting. Food was luke warm & sub par. We’ve dined here before and have not had issues, maybe an off night.
Great service, great food. Good menu selection. Thank you.
Service was very good and food was excellent. Very noisy. No wait for anything. Had lots of problems downloading menus!
Bj’s is a great way to date fancy, the food is good. I recommend making sure the dishes are clean, I received a dirty glass with food stuck to the inside; I did wonder a bit about my other utensils after, Thank God that I can pray before I eat, the waiter and staff were friendly. I would come back but I also would like to bring my own dishes. Thank you for all the hospitality regardless of the hiccups. Have a blessed week. Yes the waiter did replace my drink!
Server disappeared at times. Food was awesome. Drinks great. Our Friday night happy hour. Avocado egg rolls tasty. Bacon jam wings reason to come here
Great food and service bbq bacon jam wings awesome. Avocado egg rolls great. Service was prompt and great.
Jambalaya was too dry.
Ahi salad was very tasty but too much dressing.
Ice cream dessert looked like bottom of container was scooped.
Great place for a group gathering or solo. I really enjoy the big menu Bj’s offers, a nice selection for just about any taste bud. 2 thumbs up
We were on a return visit after enjoying BJ’s so much earlier in the week on vacation. We asked friends to join us this time too, who were also in town before we all went back home to Chicago. We figured we’d all meet for deep dish pizza. BJ’s deep dish choices ended up being more like what we would call pan pizza in Chicago. It was good pizza though. Service also was fine, but also not as dynamic as our first visit earlier in the week. Thanks for two quality visits this week! We very much enjoyed the menu entree options and probably would stick to that. We’ll have this place in mind on future area stays!
Awesome food, great service, nice atmosphere, huge selection of food and drinks.
Excellent! Fantastic menu choices made it a real decision for picking what to eat. Perfect service from attentive and caring staff. Well worth the trip, already made a reservation to come back!
Women’s bathroom was dirty with Parker towels on the floor and counter. Other patrons were walking around with no masks on and weren’t being addressed to wear one when getting up from their tables to go to the bathroom or when leaving.
The Philly cheese steak was inedible as the meat was tough.
Otherwise, the server was on point with refilling our drinks and very courteous.
decent feed (nothing outrageous) good beers from their own brewhouse
Great experience. Food was great, service was superb. Server checked on us without being overbearing or forgetful of us.
They were out of a lot of things that we wanted last night.
As always the food was AMAZING. But the service was Horrible. Waited 20 to get our drinks another 15 minutes to place our order. Than 15 minutes to wait for them to bring salt pepper and condiments. To top it off another 15 to wait for our check. And the funny part was the place was almost empty. The servers were to busy dealing with curbside pickup.
My brother was visiting this area. We picked this BJs because we had eaten here before when he visited Kissimmee. The atmosphere was quiet and relaxing. The waiter was quick to respond. When my pizza was brought to the table, it was laid out in a very appetizing and artistic way. It was delicious! My brother was very pleased with his meal as well. We plan to return soon.
Our table was wiped, I can see that it was wet, but it was not cleaned properly as there was still sticky rings from glasses on the table. Then we get utensils and they were filthy! I did not feel that you guys are cleaning the way you should, especially during COVID! It was definitely not what the usual experience and expectations. Then to top it off the tri tip was so fatty it didn’t seem like tri tip. Our server was awesome though. She tried to make the experience as pleasant as possible.
Service and food were great! I have never had a bad dinning experience at this location. Highly recommend!!
Server was very attentive and friendly, had a great dinner
You can order delivery directly from BJ's Restaurant & Brewhouse - Kissimmee using the Order Online button. BJ's Restaurant & Brewhouse - Kissimmee also offers takeout which you can order by calling the restaurant at (407) 932-5245.
BJ's Restaurant & Brewhouse - Kissimmee is rated 3.8 stars by 63 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.