BJ's Restaurant & Brewhouse - Kissimmee

Sort by

Filters

1. a

   anneh

   Chicago

   1 review

   3.0

   1 review

   Dined on February 23, 2022

   overall3food3service3ambience5

   Nice place with friendly service but very mediocre food. Probably wouldn’t go back.

   BJ's Restaurant & Brewhouse - KissimmeeResponded on February 25, 2022I am so sorry to hear about the issues with your food. I wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

   Report
2. TT

   TimT

   Cleveland

   24 reviews

   4.0

   24 reviews

   Dined on February 21, 2022

   overall4food4service3ambience3

   Its hard to give 5 star reviews in this current employment environment, but the.staff and management did a great job keeping things moving. Everyone was working hard and all of our food orders were very good

   BJ's Restaurant & Brewhouse - KissimmeeResponded on February 23, 2022Tim, thank you so much for the great feedback! We strive to make this restaurant a place that everyone can enjoy! Want a free Pizookie®? Just sign up for our Premier Rewards PLUS program before your next visit!

   Report
3. M

   Martini

   New England

   67 reviews

   vip
   5.0

   67 reviews

   Dined on February 17, 2022

   overall5food5service5ambience5

   Fun place to go for dinner!

   BJ's Restaurant & Brewhouse - KissimmeeResponded on February 19, 2022Hi Martini. Thank you for your review! We're glad you enjoyed your meal and we look forward to your next visit.

   Report
4. M

   Mello

   1 review

   5.0

   1 review

   Dined on February 5, 2022

   overall5food5service5ambience5

   Went there for my wife and I 30th Anniversary and it was just fantastic. Food was great and the atmosphere was awesome. Perfect lighting. Great prices and great food. The Tri-Tip was soft as marshmallows and very tasty.

   BJ's Restaurant & Brewhouse - KissimmeeResponded on February 6, 2022Thank you so much for the great feedback! We strive to make this restaurant a place that everyone can enjoy! Want a free Pizookie®? Just sign up for our Premier Rewards PLUS program before your next visit!

   Report
5. M

   Monk

   Orlando

   1 review

   1.0

   1 review

   Dined on February 1, 2022

   overall1food2service1ambience4

   Bad service , wait an hour for drinks and another hour for food. Awful food as well they don't have enough personnel to take care of tables and lots of items in the menu they couldn't prepare never coming back

   BJ's Restaurant & Brewhouse - KissimmeeResponded on February 3, 2022We appreciate the feedback. Thank you for letting us know that our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.

   Report
6. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on February 1, 2022

   overall1food1service1ambience3

   They told us they were out of most items on the menu when we sat down. We left immediately

   BJ's Restaurant & Brewhouse - KissimmeeResponded on February 3, 2022Your feedback is what drives our coaching. I’m sorry we were not up to par on your visit. We will work with our team so this does not happen again.

   Report
7. K

   Kenny

   Philadelphia

   16 reviews

   4.0

   16 reviews

   Dined on January 17, 2022

   overall4food4service4ambience3

   Good. ……………

   BJ's Restaurant & Brewhouse - KissimmeeResponded on January 19, 2022Thanks for your review! We're thrilled to hear that you enjoyed your recent visit to BJ's Restaurant & Brewhouse.

   Report
8. OT

   OpenTable Diner

   Orlando

   1 review

   5.0

   1 review

   Dined on January 8, 2022

   overall5food5service5ambience5

   We have a favorite waiter, Keith. He always makes our visit special, no matter the occasion. We enjoy the food, beverages, and ambiance.

   BJ's Restaurant & Brewhouse - KissimmeeResponded on January 11, 2022Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

   Report
9. S

   Steve

   Tampa

   8 reviews

   4.0

   8 reviews

   Dined on December 31, 2021

   overall4food4service5ambience5

   Our server was amazing, as was the chef who came out to our table!

   BJ's Restaurant & Brewhouse - KissimmeeResponded on January 1, 2022Thanks for your review, Steve. We're glad you enjoyed the service our team provided during this visit. We hope to see you again soon.

   Report
10. MF

    MaryF

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on December 4, 2021

    overall5food5service5ambience5

    We were celebrating our birthday with the family, we had a great time

    BJ's Restaurant & Brewhouse - KissimmeeResponded on December 6, 2021Thank you so much for this review. We're very happy you enjoyed dining with us. We look forward to seeing you again soon!

    Report
11. C

    Carol

    Orlando

    2 reviews

    1.0

    2 reviews

    Dined on December 1, 2021

    overall1food1service1ambience1

    I chose BJs as the website stated that staff wear masks and diners are expected to wear masks too. Arrived to find not one single member of staff wearing a mask and we were the only ones to have them on!! The service was terrible - we ordered an appetizer to share (fried cheese curds) which took about 45 minutes to arrive - our main courses arrived 20 minutes later and were all cold - ever had cold burger and fries - I don't recommend it. They came out with fresh fries, but we ate the cold burgers. Yuck. The issue here isn't with the restaurant staff as there were plenty of staff - they clearly have a problem in the kitchen as the Manager was in there - probably cooking! The diners on the table next to us said "at long last" when their desserts arrived so had been waiting a very long time - we skipped desserts!

    Report
12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 23, 2021

    overall5food5service5ambience5

    Avocado egg rolls, artichoke and spinach dip, potato skins as apps, they were all wonderful. Main course we had a large BJ'S combination pizza, tri-tip with mashed potatoes and salad, the bacon cheeseburger and the kids had mini corn dogs and boneless chicken. Everything was great.

    BJ's Restaurant & Brewhouse - KissimmeeResponded on November 25, 2021Thank you for taking the time to let us know about your time at BJ's Restaurant & Brewhouse! We're especially happy to hear that you enjoyed the food!

    Report
13. ER

    EdwardR

    1 review

    1.0

    1 review

    Dined on November 14, 2021

    overall1food3service1ambience1

    Service was terrible, sat with our food for 20-25 min without silverware. Server never came to check on us throughout our evening. The food was great, but definitely not the BJ’s I remember. Service definitely needs to be fixed.

    Report
14. MS

    MarcoS

    1 review

    3.0

    1 review

    Dined on October 15, 2021

    overall3food4service2ambience4

    Great food but the service was pretty slow! It wasn't even busy at the time we were there. The environment was nice but hoping to experience faster service next time.

    BJ's Restaurant & Brewhouse - KissimmeeResponded on October 18, 2021We appreciate the feedback, Marco. Thank you for letting us know that our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.

    Report
15. SF

    SamanthaF

    1 review

    5.0

    1 review

    Dined on September 9, 2021

    overall5food5service5ambience5

    Had such an amazing time our sever was outstanding!!! What a wonderful random date night

    BJ's Restaurant & Brewhouse - KissimmeeResponded on September 13, 2021Great to hear! I’m so happy that our team was able to meet your expectations and you had a stress-free experience.

    Report
16. C

    Cheryl

    1 review

    2.0

    1 review

    Dined on August 30, 2021

    overall2food2service2ambience4

    First time at BJ's. Beautiful restaurant. Server was very nice but had to ask for ketchup and salt and pepper- my plate was only one without ketchup. Was excited about onion straws but they were very disappointing- as they were not crispy- they were soft and mushy. My sliders were tasty but southern comfort chicken was under whelming and cheeseburger was dry, shrimp scampi was tasty- garlic knots were VERY good! My daughter at times needs her wheelchair and is very independent but with the location of the handicap parking it would be hard for her to negotiate the revolving entrance and steps down to dining room. Overall disappointing- as we were looking forward to trying BJ's

    BJ's Restaurant & Brewhouse - KissimmeeResponded on September 1, 2021We are sorry to have disappointed you, Cheryl. Your experience should have been much better than what you have described here. Please know that we will address this with our team, and thank you for taking the time to leave us your review.

    Report
17. OT

    OpenTable Diner

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on August 20, 2021

    overall5food5service5ambience5

    Birthday cake was awesome

    BJ's Restaurant & Brewhouse - KissimmeeResponded on August 23, 2021Five stars? That's just the right amount of stars! Thanks for your positive feedback.

    Report
18. OT

    OpenTable Diner

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on July 31, 2021

    overall5food5service5ambience5

    Food was good, hot, and the tables were spaced out very well. My wheelchair accessible was important

    BJ's Restaurant & Brewhouse - KissimmeeResponded on August 2, 2021Reviews like this one make our day. We're so happy to hear you had such a great experience. If you haven't already done so, sign up for Premier Rewards PLUS before your next visit and snag a free Pizookie®!

    Report
19. OT

    OpenTable Diner

    Indiana

    2 reviews

    1.0

    2 reviews

    Dined on July 29, 2021

    overall1food4service1ambience2

    Used open table for reservation. Sat for 20 minutes and asked 3 times for waiter. Food was good. Had to get manager involved to help get food served.

    BJ's Restaurant & Brewhouse - KissimmeeResponded on August 2, 2021Thank you for letting us know about the service issue. I am so sorry about this! We will address this with our staff and hope you can give us another chance.

    Report
20. A

    Alvin

    New England

    16 reviews

    vip
    1.0

    16 reviews

    Dined on July 22, 2021

    overall1food1service2ambience2

    Walked up and the hostess asked me for my name in a rude tone. She did not ask if I had a reservation or needed to add my name to the list. She assumed and was not happy. Waitress was not very good. We had to remind her 3 times to fill our drinks. Ww did not get 3 refills. we only got one, but had to ask 3 times. Sh also left our dirty starter plates on the table and did not bus them until she brought our mains. They also ran out of wings.

    BJ's Restaurant & Brewhouse - KissimmeeResponded on July 26, 2021Thank you for bringing this to our attention, Alvin. We are terribly sorry for our service during your visit. Our staff should be much more attentive, and we will address this with them. We hope you will give us another chance and if anything about your experience can be improved, don't hesitate to bring it to the attention of one of our managers.

    Report
21. LN

    LeaN

    Orlando

    30 reviews

    vip
    5.0

    30 reviews

    Dined on July 17, 2021

    overall5food5service5ambience5

    The food was very good and the server was excellent!!

    BJ's Restaurant & Brewhouse - KissimmeeResponded on July 20, 2021Hi Lea. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit!

    Report
22. MW

    MaryW

    1 review

    5.0

    1 review

    Dined on July 10, 2021

    overall5food5service5ambience5

    Greeting staff when you first walk in seemed a little rude. More into their cell phones then greeting people. Wait staff was a 10+, friendly, warm very helpful when chosen entrees. The food and ambiance also a 10+ Outstanding food loved the flavors and presentation !!!

    BJ's Restaurant & Brewhouse - KissimmeeResponded on July 12, 2021Thank you for bringing this to our attention, Mary. We are terribly sorry for our service during your visit. Our staff should be much more attentive, and we will address this with them. We hope you will give us another chance and if anything about your experience can be improved, don't hesitate to bring it to the attention of one of our managers.

    Report
23. OT

    OpenTable Diner

    Orlando

    10 reviews

    1.0

    10 reviews

    Dined on July 4, 2021

    overall1food1service1ambience1

    Our service was terrible. Our server Eliezel was not attentive and would leave the table so quickly after asking a question that we we could tell him our order all at once. He asked about our drinks and had walked away from the table before all three of us could give him our order. We had to chase him down to ask for plates. Then he tried to rush out of the restaurant yet we had to try and catch him to get a to go box. Unfortunately, we will not be returning.

    BJ's Restaurant & Brewhouse - KissimmeeResponded on July 6, 2021Hi there. We are so sorry for the service you received from us. We would have felt the same way you did about this visit. Our service should be much better. We will address this with our staff and hope you can give us another chance. Thank you for your feedback.

    Report
24. MR

    MichelleR

    Houston

    4 reviews

    5.0

    4 reviews

    Dined on July 4, 2021

    overall5food5service5ambience5

    Prompt service and good food.

    Report
25. OT

    OpenTable Diner

    Orlando

    2 reviews

    3.0

    2 reviews

    Dined on June 25, 2021

    overall3food1service2ambience3

    Issues with food quality, manager came to the table to follow up but damage had already been done.

    BJ's Restaurant & Brewhouse - KissimmeeResponded on July 6, 2021Thank you for letting us know about the service issue. I am so sorry about this! We will address this with our staff and hope you can give us another chance.

    Report
26. SA

    SueA

    Seattle

    5 reviews

    2.0

    5 reviews

    Dined on June 25, 2021

    overall2food3service2ambience2

    Slow incomplete service

    BJ's Restaurant & Brewhouse - KissimmeeResponded on July 6, 2021I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!

    Report
27. l

    lthibs

    Orlando

    28 reviews

    vip
    3.0

    28 reviews

    Dined on June 21, 2021

    overall3food3service3ambience4

    I’ve been here before and had a much better experience.

    Report
28. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 15, 2021

    overall4food5service4ambience4

    Great food! Waitress was great! Very understaffed but did a great job for those working!

    Report
29. MG

    MatthewG

    1 review

    5.0

    1 review

    Dined on June 4, 2021

    overall5food5service4ambience5

    Great service. We arrived on time but I forgot my wallet. Still sat the party as I went to retrieve my wallet. It was getting late and I think we we're the last ones in the restaurant. Waiter was patient and earned a great tip.

    Report
30. JK

    JamieK

    Orlando

    16 reviews

    vip
    4.0

    16 reviews

    Dined on May 31, 2021

    overall4food5service3ambience5

    Food is always amazing, service is ALWAYS slow

    Report
31. OT

    OpenTable Diner

    Philadelphia

    5 reviews

    5.0

    5 reviews

    Dined on April 24, 2021

    overall5food5service5ambience5

    Food and service were very good.

    Report
32. JB

    JoeB

    New England

    4 reviews

    3.0

    4 reviews

    Dined on April 20, 2021

    overall3food3service5ambience5

    It states an abundance of gluten free options which is why we chose this restaurant for our dinner on our anniversary. But the using the COVID crutch that is vastly over used, said the menu was downsized. Well maybe put that on the website. My wife has Celiac a d I was trying to take her somewhere that she’d have a nice selection. That didn’t happen. Plus my meal wasn’t prepared correctly. The manager did step up and adjust our bill. That saved my review from being poor overall. Also the server was decent but could have been more versed on the menu.

    Report
33. KA

    KathrynA

    Orlando

    1 review

    3.0

    1 review

    Dined on April 17, 2021

    overall3food3service3ambience2

    Parts of the meal were good but the sides were cold. Not many customers but service was intermittent. Had to ask for everything. Not the best experience. Hostess was nice. Bathroom wasn’t very clean.

    Report
34. GG

    GGSQUAD

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on April 6, 2021

    overall5food5service5ambience5

    A good place to find portions for the whole family; from healthy food to picky eaters. Server was very considerate of our special requests.

    Report
35. LW

    LisaW

    Orlando

    16 reviews

    5.0

    16 reviews

    Dined on March 27, 2021

    overall5food5service5ambience5

    Great food, great service

    Report
36. JK

    JaredK

    Atlanta

    2 reviews

    5.0

    2 reviews

    Dined on March 21, 2021

    overall5food5service5ambience5

    We had a great time at BJ's. Great food, beer, and service. Will visit again when we are in the area.

    Report
37. J

    Jenkins

    Orlando

    1 review

    4.0

    1 review

    Dined on March 20, 2021

    overall4food1service4ambience4

    Our server was great! The food not so much. Salmon was bland, feel like they just cooked it and poured the sauce on top. The asparagus had NO flavor either. I was highly disappointed. We also ordered the parmesan crusted chicken, my broccoli was cold, the chicken was burnt and hard. Our margarita drink was great and the wings for apps was good as well.

    Report
38. OT

    OpenTable Diner

    Orlando

    1 review

    2.0

    1 review

    Dined on March 20, 2021

    overall2food4service5ambience4

    We were seated 25 minutes after our reservation and we overheard the host tell another customer the wait was from 25-30 minutes. There’s no point in making a reservation if you have to wait just as long without one to be seated.

    Report
39. DP

    DonnaP

    Orlando

    1 review

    3.0

    1 review

    Dined on March 19, 2021

    overall3food5service5ambience2

    Very loud and noisy. Food an service was excellent.

    Report
40. OT

    OpenTable Diner

    Orlando

    1 review

    1.0

    1 review

    Dined on February 26, 2021

    overall1food1service1ambience3

    Very cold in area we were sitting. Food was luke warm & sub par. We’ve dined here before and have not had issues, maybe an off night.

    Report