Bj's Restaurant & Brewhouse - Hagerstown
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Primary reason for the poor ratings was due to downright obnoxious host staff. We made a reservation for a certain time. When we arrived we were told we'd have to wait without any reason given. We then watched as parties the same size as ours (party of 4) left and others seemingly walked in the door and were immediately seated without any explanation as to why our party - with a reservation - wasn't seated instead of these walk-ins. When I enquired, we were led to a table that was easily a table for 10 ppl rather than 4. Meanwhile, right next to this table was a table for 4 unoccupied. When we asked for a manager to discuss, we were told by her that we were seated at this 10 top because the nearby 4 top wasn't available when we were seated (meanwhile, it was open when we were put at the 10 top). When I asked to be seated at the 4 top, we got a look of unhappiness/reluctance but eventually were seated at the table. The host staff/manager need a bit of an attitude adjustment. I know they're stressed and juggling a busy restaurant but the attitude towards my party was poor.
Food ok - one person's burger ordered medium rare was wildly overcooked, grey and almost an inedible hockey puck.
Extensive beer list also included a small selection of wine. While the beers all had prices. The wines did not - which was odd.
Reserved a table on a busy Friday night and the table was ready at the time promised. Service was good and the food was well prepared.
Had dinner with friends and everything was great except the grilled chicken Alfredo. It’s very bland and doesn’t have much flavor. The garlic knot was delicious and everyone else really enjoyed their food and drinks!
Allura is an excellent, personable server, give her a pin!!!!! The food was delicious, fresh and hot. We traveled to patronize this restaurant, and we look forward to our next visit!
Food was very good. I had the salmon which was tasty. My husband had a burger which he said was excellent. Noise level was better than our previous visit but acoustics are not great so it is a little louder than most restaurants.
Service was exceptional and food was very tasty and adequate portions. Managed to be there for Happy Hour drink prices and enjoyed Tito’s on the rocks for $5.
Wines were $5.
The service was amazing. The food was a really good value with excellent quality! This was a really busy day and hour. This place ran like a well oiled machine! Loud but was seated in a better location by a professional hostess. And was overall a notably impressive dining experience!
It was a very nice night out to dinner at BJs Brewhouse. We got in a bit earlier than our reservation and our server was outstanding! Food came out quick and was very yummy! Thank you BJs for having a hand in us having a nice Saturday with family :)
Our server was fantastic despite it being a very busy night. Food was excellent.
The best server ever!! Margarite was outstanding!!
Music was too loud! Bad environment for hearing impaired! Other than that outstanding!
Our server was great!! Suggested lots of things and very friendly.
I made the reservation in early Nov. When we arrived the restaurant was closed. Your site should have known they were not open on Thanksgiving.
Very extensive menu; I could have ordered a dozen different entries. Excellent beer selection. The Friday Prime Rib special is an incredibly good deal; highly recommended. Wish I had a BJ's in my neighborhood!
Prime rib looked delicious but it was difficult to cut and had very little taste. Texture was chewy. Without the au jus there would have been no flavor. Broccoli was beyond al Dante, it was basically raw. No calamari, again. We brought our friends there for dinner, it was their first time. Unfortunately we were all very disappointed! Service was great but food was very disappointing. BJs used to be one of our favorite restaurants until last night.
It was very loud
Our table was ready even a few minutes ahead of time. Great service and food.
Had a good experience better then we have in the past
There were 15 of us. Couldn’t all sit at 1 table but we were able to have 2 tables across from each other. Food was excellent & our server was great!
Great service, good food! Extensive menu. Easy to get reservations through Open Table.
We always enjoy eating at BJ’s when we stay in Hagerstown—on the way to Maine and when we are returning home. Shaina is an excellent waitress and the food is always very good.
Our service was wonderful, and it was very easy to make our reservation online. Our meals were inconsistent. Our prime rib and salads were good, but the baked potatoes were hard, as if they had been microwaved a little too long. The lighting was so dim it was hard to see what you were eating- fat or meat- which made it a little unpleasant. We will dine here again, just choose our food a little differently.
They were incredibly well organized and friendly. Best BJ Brewhouse we’ve ever been into. Our waiter was outstanding.
This was our first time eating at BJ’s. Our food was excellent. Our server was also excellent. I really liked being able to make a reservation on open table, it cut our wait down to less than 10 minutes when we got there. The food wasn’t “cheap” so to say in regards to price, but it definitely wasn’t over priced either. We will definitely be back.
A full menu of delicious selections for everyone to enjoy a great meal.
Our waitress was amazing. Friendly, punctual and extremely kind and caring. Food was delicious as it always is. Beer was great! Always a pleasure dining at BJ's.
Fabulous food & beer! Make a reservation so you don’t have to wait!!!
We were seated quickly upon arriving. Our waiter was very friendly and attentive. Food and drinks were all great!
The worst food
Great service, good food, large menu with choices for all types of diets.
Waiter was very busy and not attentive. Never received condiments i asked for. Made a reservation and was seated immediately even though it was very crowded. Drinks were good.
Enjoyed our meal. Service was excellent but music way too loud. It was difficult to converse with the people at your table.
We love it at BJs. Both the food and the drinks are amazing!!! 💙
Food and service was great!!!
I always get my usual mandarin orange glazed pork chop, it was fantastic as usual. My girlfriend got the prime rib and wasn’t impressed, she stated it had no flavor. Overall experience was amazing as usual! My absolute favorite restaurant.
Good food, outstanding service and comfortable seating area (with lots of space)
We took the kids and food and staff was great!
The best hamburgers anywhere!! Loaded burger day/evening is a great deal! Our hamburgers were cooked to perfection -- precisely how we wanted them!
We had completed a 10 hour trip from Vermont to Hagerstown and went there looking for a good place to relax for dinner. BJ’s was perfect. My husband and I enjoyed our drinks- him a beer and me a margarita flight. Our meals and appetizer was delicious! A perfect way to end a long day. Our waitress was pleasant and energetic and attentive. Overall, a nice dinner. I highly recommend going to BJ’s!
You can order delivery directly from Bj's Restaurant & Brewhouse - Hagerstown using the Order Online button. Bj's Restaurant & Brewhouse - Hagerstown also offers takeout which you can order by calling the restaurant at (240) 513-4040.
Bj's Restaurant & Brewhouse - Hagerstown is rated 4.5 stars by 111 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.