BJ's Restaurant & Brewhouse - Florence

Commentaires sur le restaurant BJ's Restaurant & Brewhouse - Florence de personnes qui y ont mangé. Selon des cotes récentes.

1. D

   Darla VIP

   Cincinnati 60 commentaires

   3.0

   Y est allé il y a 7 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 2

   It took a bit over 2 hours to order and eat. There were 5 people in our party (4 adults and 1 child). Our server was extremely pleasant and tried her best but was very busy. Dishes were piling up on the table as time went on so we had to find ways to combine them to make more room and try to make it easier on whoever cleared the table. The food was okay but not worth the extremely long wait between sitting, ordering, etc. We like this restaurant, but I think they need more employees.
   

   BJ's Restaurant & Brewhouse - FlorenceA répondu il y a 4 jours

   Darla, thank you for your feedback. We're glad to hear you enjoyed our server's hospitality. We understand the wait time and table congestion can be frustrating, and we're actively working to improve our service. Your insights are invaluable as we strive for a better experience for all our guests.
   

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2. A

   Andrew VIP

   Cincinnati 89 commentaires

   5.0

   Y est allé le 16 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent value on $12 burger Wednesday and server was very friendly and made sure everything was just right. Thanks!
   

   BJ's Restaurant & Brewhouse - FlorenceA répondu le 17 avril 2025

   Thanks, Andrew! We're thrilled you enjoyed our $12 burger Wednesday and had a great experience with our team. Your feedback means a lot to us, and we look forward to serving you again soon!
   

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3. C

   Chris

   Cincinnati 7 commentaires

   3.0

   Y est allé le 22 mars 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   The revolving door entrance is too close to the Hostess desk, We had to move and let people in who then kept cutting in front of us, luckily we had a reservation which helped but the area needs to be reconfigured. Drinks took forever to get to us. Way too loud in the bathroom area which is where we were put. Food was good :)
   

   BJ's Restaurant & Brewhouse - FlorenceA répondu le 25 mars 2025

   Chris, thanks for your feedback! We’re glad you enjoyed the food but are sorry to hear about the challenges you faced with seating and service. Your insights are valuable, and we’ll work on improving the guest experience. We appreciate you taking the time to share your thoughts!
   

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4. C

   Chrissy

   Cincinnati 4 commentaires

   4.0

   Y est allé le 16 mars 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Overall really great! We really enjoyed all of the food we got! The drinks were great too. I like that they have $6 cocktails. Service was pretty good but occasionally took a while to get things/have her come back even though it wasn’t super crowded. She was very nice though!
   

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   BJ's Restaurant & Brewhouse - FlorenceA répondu le 17 mars 2025

   Thanks for the feedback! We’re thrilled you enjoyed the food and drinks, especially our $6 cocktails. We appreciate your patience regarding service and will work on improving that aspect. Your kind words about our staff mean a lot! Looking forward to seeing you again soon!
   

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5. CB

   CandB

   Cincinnati 26 commentaires

   5.0

   Y est allé le 13 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Nice restaurant, huge food selection on the menu. Very good service.
   

   BJ's Restaurant & Brewhouse - FlorenceA répondu le 16 mars 2025

   Thanks! We’re thrilled to hear you enjoyed our menu and experienced great service. Your feedback means a lot to us, and we can’t wait to welcome you back for another delicious meal!
   

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6. R

   Robin

   Cincinnati 12 commentaires

   2.0

   Y est allé le 2 mars 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 1
   4. Ambiance 2

   Ordered an appetizer and waited for over 50 min to get it bc we had to ask if they forgot about it. Server rarely checked on us even though the place wasn’t busy. Bill was about $150 which seemed outrageous for 2 apps and only 2 entrees (my husband and I shared). We had ordered a total of 3 alcoholic beverages. Disappointed to say the least. Probably won’t be back.
   

   BJ's Restaurant & Brewhouse - FlorenceA répondu le 10 mars 2025

   Hi Robin. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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7. D

   Debra

   Cincinnati 4 commentaires

   5.0

   Y est allé le 24 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The Seared Ahi tuna salad was fantastic. The Cosmopolitan was delicious. I got a free pizookie for my birthday which I got to take home which was burnt on the bottom. So, it wasn’t very good! At least I didn’t spend money for it, but still disappointed.
   

   BJ's Restaurant & Brewhouse - FlorenceA répondu le 27 février 2025

   Debra, thank you for your glowing feedback on the Ahi tuna salad and Cosmopolitan! We’re glad you enjoyed them. We apologize for the pizookie experience and appreciate your understanding. Your insights help us improve, and we hope to delight you even more on your next visit!
   

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8. d

   donna VIP

   Cincinnati 14 commentaires

   4.0

   Y est allé le 16 février 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   The food was very good except for my daughter’s sirloin. It was very fatty, dry and too done for her taste. Her sides were good but she would never get the steak again. Our other meals were especially good. The prime rib was excellent.
   

   BJ's Restaurant & Brewhouse - FlorenceA répondu le 17 février 2025

   Donna, thank you for your feedback! We’re glad to hear you enjoyed the prime rib and other meals. We appreciate your comments about the sirloin and will share them with our kitchen team to ensure better experiences in the future. We hope to see you again soon!
   

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9. j

   judy

   Cincinnati 1 commentaire

   5.0

   Y est allé le 7 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Everything was good, but they’re alcoholic drinks are a little pricey
   

   BJ's Restaurant & Brewhouse - FlorenceA répondu le 8 février 2025

   Thanks for the great feedback, Judy! We’re glad you enjoyed your experience. We appreciate your input on our drink prices and will take it into consideration as we continue to enhance our offerings. Hope to see you again soon!
   

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10. C

    Camilla

    Cincinnati 12 commentaires

    5.0

    Y est allé le 2 février 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Waiter, was phenomenal. So very good at his job. He was very attentive to our needs.
    

    BJ's Restaurant & Brewhouse - FlorenceA répondu le 6 février 2025

    Thanks, Camilla! We're thrilled to hear about your exceptional experience with our waiter. Our team takes pride in providing attentive service, and it's wonderful to know that it made your visit memorable. We look forward to welcoming you back soon!
    

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