BJ's Restaurant & Brewhouse - Florence
We had an excellent meal along with great service and respectable prices
Great service Jessie!
Very enjoyable, good service and food!
Will be back!!
Light above our table out and the lack of sunlight made it difficult to see the menu. Salad was mediocre, a lot of chunks of iceberg lettuce
There were no options to click to let you know that we DID not dine here on the night I made a reservation through OpenTable. After I made the reservation on the app, I called to be sure they had the reservation and she said yes. We drove there and arrived probably 10 min before my allotted time reservation. I stood to the side of the hostess stand and waited to be greeted yet nobody did. Then a couple walked in after me, was immediately greeted and asked for a table for two. The hostess stand girl took them to a table right away. I even tried to tell the girl I had an OpenTable reservation and the girl rudely finished her menial conversation with another employee before looking up and acknowledging me.
After she finally asked me my info and I told her I called and did the OpenTable app, she said I was probably going to wait another 15 min to be seated. That's when I wanted to tell her 'up yours' but I didn't. I told her we were going to dine somewhere else. We left and went to Drakes Restaurant across the street and immediately sat down and got great service. I won't be back to BJs.
Always love going there. Great food and value too. Had a super server!
If you go to BJ's please do yourself and do NOT have the deep dish pizza. We made the mistake of ordering it on Monday. It was awful. Dont know exactly what they do to orepare this but it looked like they cook the bottom crust beforehand and then add toppings as needed and requested. Quick heating under the broiler or the oven and then it served. Was served luke warm. The cheese was melted but then it had say so the cheese hardened. The pan wasnt even hot so we could tell it wasnt made and cooked from scratch. To add insult to injury we found out layer it was 1/2 price night on large pizzas. We ordered a medium but if we had ordered a large it would have cost less than the medium! When we told the server that would have bern nice to know...she just said she was sorry and walked off. I think that will be our last time dining at BJ's. Too many other good places to go in Cincinnati to out up with awful foid and invomoetent servers.
Amazing food and service once again!!!
BJs menu is awesome!..tons of food options from healthy to yummy fattening desserts :)
Good salad entrees for lunch
Best jambalaya in town, also the thyme chicken was delicious
Great food, great service
Great environment, and reservation process was easy and great food. Service was good but could of been better.
Food was good, quick delivery, and no wait, but did not get refills for my kids drinks. So overall no complaints but don’t forget about the young ones at the table.
Had a party of 8 got food... one person got wrong food then was told what they ordered they didn’t have. She reordered something else, rest of group was finished eating by the time she got her food. Manager never came to see if all was good. She was still charged for her food was not offered anything. Crappy service
Expansive menu is good for people with different tastes or cravings. Service wasn’t great this last time. Definitely do Open Table on weekends, the wait would have been crazy without it.
Made a “reservation” via Open Table but was told when I checked in that it would be a 30-40 min wait. When I said I had a reservation I was told that it wasn’t a reservation but it was more of a wait list. So while BJ’s is on Open Table, they don’t recognize the reservation....what’s with that? One more reason to stop going there.
Food was tasty but portion sizes are small. I am not a big eater but was left feeling hungry after the entree. Thought I’d give them another chance after a previous mediocre experience but this confirms my resolve to look at other dining options.
We go to Bjs a few times a month and generally sit at the bar. The service is always great! This time we were having a dinner with other family members and sat at a table. The service was the worst I've had anywhere in a long time. We almost went to the bar for our own drinks, the table next to us with the same server actually did.
The poor level of service took away from our enjoyment of the evening.
While we have been to BJ's numerous times, this may be the last time we go for a while. There were some good points and not so good points about this trip.
The cucumber fries appetizer was excellent. The calamari appetizer was bland and didn't provide a flavor kick. I ordered the 1/2 rack ribs where ok, not excellent but not bad either. My significant other ordered the Salmon and it arrived to the table looking like it was paper thin. The salmon was definitely not worth the amount paid.
The hospitality and of the hostess was great. We were seated right away and the waiter was there in no time to take our drink order. He checked on us appropriately and was very personable.
The front of the house was a pleasurable experience, however the quality of the product from the back of the house was not worth the cost.
Delicious food and great service. The menu has something for all tastes.
A disappointing experience. Had the Babyback Ribs which were somewhat dry. One of our party of six ordered a steak medium rare but was served medium well. Took 20 minutes for it to be remade at which time the rest of us had almost finished our meal. Soups, salads and entrees were all served at the same time which made it difficult to enjoy any of them. Have had better food and service.
Good lunch menu
Made a reservation, which made sense and, of course, made certain I was in and seated quickly. Only 2nd time to a BJs, 1st time in Florence. The server was great, knowledgeable and attentive. The burger was worthwhile and the beer was awesome.
Excellent food and service by Josh. Got my bday pizooki too!
Would like happy hour to extend to dining area as we were celebrating my birthday and my small grandchildren attended. Husband would have appreciated the happy hour price. If it were just he and I we would have eaten in the bar area. Husband did not care for his fish and chips.
Service was prompt and food was great...…...........................................................
Food was not good at all. Service was terrible we had to constantly ask other servers for the items we needed and when our server did come around he acted as if we were a burden
Experience was subpar.
Food was poor. Both steaks were overdone and had to be sent back. Salad was not made correctly. Pizza was dried out. Had to wait over 20 minutes for water refill.
My only complaint is you don’t do table reservations. I had thought I had reserved a table, but I was told it was like calling ahead.
Service was excellent. Our waiter was terrific. Food was very good. Menu gave us many choices. We look forward to dining there again.
Great for business lunch or lunch with friends. Friendly service; solid menu offerings.
We arrived on time for our reservation, and the hostess responded by saying, “the wait right now is around 15-20 minutes. We will seat you when we have an open table.” Apparently, “making a reservation on open table doesn’t count as a ‘real reservation’, only call ahead seating.” I’m no expert, but I’m pretty positive that’s not how RESERVATIONS are supposed to work. We were finally seated, and were greeted by an extremely rude waiter who didn’t even make eye contact with us. Our food was burnt and the portion size was WAY smaller than normal. I am VERY disappointed in this visit to BJ’s. We have been to this location as well as many others, many many times, but will definitely not be returning.
We loved using OpenTable to make a reservation. BJs is a fantastic place to eat. Their menu is geared toward anything you could be craving! And their Pizookie’s are incredible!!!
Great salad choices for lunch
Didn't get to experience any of the food unfortunately. Got seated promptly with a reservation, but waited nearly 15 min for someone to come and take our drink order. No one came by. Others got seated after us and had ordered before anyone acknowledged we were there. Ended up deciding to leave, and no one acknowledged that either. Dissapointed we couldn't try the food, but will not be back because of the service.
From the moment we walked in the door everyone was very friendly. We were seated quickly and it didn’t take very long for our server to come and take our drink order. Appetizers were brought out in a good time. Dinner was very good the only thing the fries could have been a little hotter. Overall it was a good dinner and of coarse ended with the pizookie.
Veterans Day: for a busy day, we were seated quickly. Food was great but our server was rude.
Always love the lunches and so do my friends!