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Salted Caramel Pizookie - BJ's Restaurant & Brewhouse - Fairlawn Summit Mall, Fairlawn, OH

BJ's Restaurant & Brewhouse - Fairlawn Summit Mall

3.8
3.8
80 Reviews
$30 and under
American
Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

Make a reservation

2 people

10:00 PM


Booked 5 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American, Barbecue, Pizzeria
  • Hours of operation
    Mon–Sat 11:00 am–12:00 am Sun 11:00 am–11:00 pm
  • Phone number
    (330) 576-9480
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighborhood
    Fairlawn
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access

What 80 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.7Food
  • 4.4Service
  • 3.9Ambience
  • 3.5Value

NoiseModerate

Loved For

  • Akron

    Healthy

80 Reviews
  1. OpenTable Diner

    Cincinnati

    3 reviews

    vip
    2.0

    3 reviews

    Dined on March 16, 2024

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 2
    Ordered the filet mignon, was tougher than sirloin. Reservations were at 6, wasn’t seated until almost 6:30. Waiter was fantastic, and staff did a great job despite numerous unhappy groups and may have been a little short staffed. Might be better if ordered something else and came when not busy
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on March 19, 2024
    We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

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  2. DesireR

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    10/10 I would recommend my friends to come here. I love the atmosphere around me and the food & the drinks is delicious 🤤😋. I will be coming back again for another date night or a family dinner. Or bring some friends to hangout. This is the place to hangout
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on March 6, 2024
    Hi Desire. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.

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  3. basmal8

    Cleveland

    1 review

    3.0

    1 review

    Dined on February 25, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    The food tasted great. But, everything else was subpar. Service was below average (server didn't know menu well (everything required consultation w/others), two of six orders were incorrect, drinks weren't refilled until we asked twice, desserts were spilled on table), prices are high for quantity of food (taste was great, but value for the salmon & beef dishes seriously lacking compared to similar level restaurants), and there was a general level of ambivalence amongst the staff, not just our server. The food runners, hostess, etc all seemed to truly not care how we felt or about our experience. Generally disappointing.
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on February 26, 2024
    We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

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  4. RonaldM

    Cleveland

    1 review

    5.0

    1 review

    Dined on January 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great value with the holiday gift cards Great beer as usual.
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on January 31, 2024
    Ronald, thank you so much for the great feedback! We strive to make this restaurant a place that everyone can enjoy. See you again soon!

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  5. OpenTable Diner

    Cleveland

    1 review

    2.0

    1 review

    Dined on January 6, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    Steak was rock hard, asparagus was just sad. No herbs or anything. Messed up our order SEVERAL times. Took over an hour for a baked potato that ended up being my husbands dinner.
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on January 8, 2024
    We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

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  6. jessica

    Los Angeles

    5 reviews

    3.0

    5 reviews

    Dined on December 31, 2023

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3
    Service was great. Our server was fantastic! But the food was mediocre at best for the price. We ordered drinks and they were crazy expensive. It was Vegas prices for 3 drinks lol. The food was cooked well but bland - ordered the filet good good but no flavor at all not even salt n pepper. The loaded mashed potatoes were good. Overall good food. Definitely a sports bar but I wouldn’t drink there.
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on January 4, 2024
    Your feedback is what drives our coaching, Jessica, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

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  7. RobW

    Cleveland

    1 review

    2.0

    1 review

    Dined on December 22, 2023

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    Ordered appetizer and was out of it. Ordered wings and were out of them. Not once was water refills offered nor was getting our server to check in. It was moderately busy but have seen it much worse and might expect that service if it was. Over all the sever was very nice but watched others that came in 15 min after us get their food at the same time as us. Just seemed disorganized and very disappointing for a meal that cost almost $150.
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on December 26, 2023
    Hi Rob. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

    Is this helpful?

  8. OpenTable Diner

    Pittsburgh

    5 reviews

    1.0

    5 reviews

    Dined on December 10, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    The only nice thing I can say is the greeter was lovely. The rest was absolutely awful. Food was horrible- waitstaff was too worried about the group of guys at the front then our table. No refills offered. I was absolutely disgusted by the complete inadequate service from beginning to end.
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on December 11, 2023
    Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.

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  9. OpenTable Diner

    Philadelphia

    2 reviews

    3.0

    2 reviews

    Dined on December 2, 2023

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    This must’ve been a rough night for the BJ’s staff. We had a guest with gluten and dairy allergies, whose food came out completely wrong. There was an incredible lag time in the food and drink service and you could tell that the staff was very stressed out. We saw a lot of people leaving without getting their food. Tough night! This is usually a much better place to be.
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on December 4, 2023
    We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

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  10. Tractorman

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 4, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great, safe place to eat! Got seated right away with an online reservation. Food was hot.
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on November 8, 2023
    We're so glad to hear you were seated and served quickly. The only thing better than great food is great food served fast! We look forward to seeing you again.

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  11. ClevelandRox

    Cleveland

    1 review

    5.0

    1 review

    Dined on October 7, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Staff was terrific. Large crowd waiting to be seated and they did a good job. The NACHOS are the best in the country! Don’t change a thing about them. I’ve been looking for great Nachos since Rock Bottom left Cleveland a decade or more ago!
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on October 9, 2023
    Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.

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  12. MildredW

    Cleveland

    1 review

    2.0

    1 review

    Dined on September 27, 2023

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 2
    Food service was slow. When food arrived at table it was cold. The server was great
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on September 29, 2023
    We are sorry to read your recent experience with us was not up to par and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.

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  13. OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on August 26, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I ordered the prime rib and it was delicious. You get so much food and dessert. Brought home , lunch for tomorrow.
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on August 28, 2023
    Thank you so much for your kind words, we strive to always provide great food for our guests to enjoy. We’re glad you loved the food and hope to see you back soon!

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  14. ElizabethA

    Cleveland

    15 reviews

    3.0

    15 reviews

    Dined on July 8, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2
    Dirty dirty dirty. Disappointed. Was there for mothers day and it was amazing. This time the food was cold. Salty. And the drinking glasses dirty. Service was just ok. Probably wont be going back.
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on July 9, 2023
    Thanks for letting us know about your experience, Elizabeth. Every guest certainly deserves a clean, orderly dining area, and we're sorry that didn't happen for you. Our Operations team will look into your feedback further to make sure that anything which should be addressed is addressed!

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  15. JayMink

    Cleveland

    93 reviews

    vip
    3.0

    93 reviews

    Dined on June 24, 2023

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    Extremely slow kitchen and bar service for an early dinner. Kale and brussel salad was awful - not sure why they cooked the kale. Hopefully they were just having a bad night with new help.
    BJ's Restaurant & Brewhouse - Fairlawn Summit MallResponded on June 26, 2023
    Your feedback is what drives our coaching, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

    Is this helpful?

  16. MichelleD

    Cleveland

    7 reviews

    vip
    3.0

    7 reviews

    Dined on October 25, 2020

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4
    Meal was delicious and cooked perfectly. Took quite a while to get a second round. In bartenders defense, she looked like she was left alone once the dinner crowd cleared and still had to worry about our bar high top. We received the wrong beer (nut brown is very different from the double ipa we ordered). We were also concerned about their precautions. There were no plastic barriers at bar and strangers seemed to be standing /sitting too close together. Also, instead of being sent to their cars to wait for text, there were too many people standing around hostess stand waiting. It just didn't feel like they took precautions seriously. Some restaurants just appear to be much better at it than others...

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  17. Money

    Cleveland

    1 review

    5.0

    1 review

    Dined on October 23, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent customer service and wonderful food and drinks

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  18. NancyC

    Cleveland

    1 review

    5.0

    1 review

    Dined on October 23, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were very pleased with our second visit to BJ's. We have been looking for a regular Friday place and I believe we have found it! Expect to see us each week. Our waitress Destiny was particularly good.

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  19. Ohio

    Cleveland

    7 reviews

    1.0

    7 reviews

    Dined on October 16, 2020

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    The food quality was extremely poor. Several items were clearly microwaved. A pizza is $29 and the overall prices are severely inflated. Will not return.

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  20. SandraM

    Cleveland

    1 review

    5.0

    1 review

    Dined on October 4, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First time there would highly recommend best ribs and steak I’ve ever had

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  21. CheryleW

    Cleveland

    1 review

    5.0

    1 review

    Dined on September 10, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I felt very safe when we were at our table. Tables were far enough apart and server wore a mask. The ribs were very good and was the special with the pazooki dessert included. I will be back. Server was excellent. Very clean.

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  22. TrudyP

    Columbus

    1 review

    5.0

    1 review

    Dined on September 5, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was outstanding and the food was great. Love this place!

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  23. PatriciaS

    Cleveland

    1 review

    5.0

    1 review

    Dined on August 21, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very enjoyable experience eating on the outdoor patio. Great food!

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  24. JaneR

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on August 14, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I had the seared Ahi tuna salad and it was delicious!

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  25. dinnerwith5friends

    Cleveland

    64 reviews

    vip
    2.0

    64 reviews

    Dined on July 27, 2020

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 2
    Unfortunately a bit off a disappointment tonight. Good took a while. A friend ordered a salad to start and didn't arrive until 5 min before our meal. Both tri-tip and burger were overcooked. Food is over priced

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  26. MichelleC

    Cleveland

    9 reviews

    3.0

    9 reviews

    Dined on June 3, 2020

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 4
    I felt bad for the servers. Not enough help. The food was ok for the price. I really never post a bad review. The restaurant did the best that they could with the circumstances at hand. Always should plan for the worst when it comes to your servers and kitchen help. They were definitely working their butts off and did not seem happy at all.

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  27. ThurlC

    Cleveland

    1 review

    4.0

    1 review

    Dined on February 21, 2020

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3
    Food was very good. Very noisy. Service was slow but our waitress was good and very pleasant.

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  28. DiannaB

    Cleveland

    1 review

    5.0

    1 review

    Dined on February 16, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    BJs is large and busy but with very good service and food quality. Friendly wait staff. The menu is quite extensive.

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  29. Italiangirl

    Cleveland

    16 reviews

    1.0

    16 reviews

    Dined on January 12, 2020

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 3
    We initially arrived with a party of 5 at 530 and were told it would be over an hour wait. Since we have small children we decided to book a reservation through Open Table for 7 and come back. We walked around the mall and then returned at 645. We then waited an hour to be seated after several 4-5 party tables were seated. Additionally at one point they called us over to a table and then said - oh sorry this one isn’t yours and we had to go wait again. This experience is incredibly frustrating with 3 children. Someone (possibly manager) who never told us who she was apologized and said the App wasn’t supposed to take reservations for Saturday night (as if that is my mistake). Our server was excellent!! The root beer was great. However our food was mediocre and almost inedible (lemon herb chicken with asparagus and zucchini noodles was soupy and had no asparagus). It was overpriced as well. Needless to say, we will not be back. The manager did take off our appetizer from the $60 bill (2 kids meals and 2 entrees). However, we wouldn’t have ordered an appetizer had we been seated at 7 and not starving and desperate at 8 when we got a table.

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  30. ThomasF

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on January 4, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    I was quite pleasantly surprised to be shown to our table at the requested time on what appeared tobe a very busy night! Thank you! Our waitress was great, and efficient. Our group of six placed very diverse orders and I did not hear one negative comment on choices. Thanks for a great experience.

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  31. OpenTable Diner

    Cleveland

    1 review

    4.0

    1 review

    Dined on December 31, 2019

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    food was great. we froze though. where are seats were there was a serious draft & we were very cold the whole time we were there.

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  32. ChrystalC

    Cleveland

    4 reviews

    4.0

    4 reviews

    Dined on December 29, 2019

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    It took over half an hour to get our desserts, which is really unexpected. Usually service is prompt. Very disappointed.

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  33. emiller5959

    Cleveland

    28 reviews

    5.0

    28 reviews

    Dined on November 11, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Another great dinner at BJs and they provided entrees for free for my wife and me. We are both retired Air Force veterans. Thanks!

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  34. OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 10, 2019

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Huge selection and great food!

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  35. MargaretS

    Cleveland

    5 reviews

    1.0

    5 reviews

    Dined on October 19, 2019

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We will never return. Miles and soda pop not very good. All the food was not good at all. Everything seemed frozen, nothing fresh. I can’t believe it’s opened and people eat this crap.

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  36. OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on October 5, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waiter was outstanding!

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  37. Maggie

    Philadelphia

    11 reviews

    4.0

    11 reviews

    Dined on September 21, 2019

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    Tried the Peruvian dish. Bland but felt like a healthy meal. Have been very happy with other meals in the past.

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  38. OpenTable Diner

    San Diego

    5 reviews

    vip
    5.0

    5 reviews

    Dined on September 11, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a large party, everything was very smooth

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  39. VinceF

    Cleveland

    7 reviews

    4.0

    7 reviews

    Dined on August 10, 2019

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Table ready when we arrived, service was good, food was good, desert was good. Go back again.

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  40. MommaWoj

    Cleveland

    1 review

    5.0

    1 review

    Dined on August 4, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fabulous staff took great care of us! We were very high maintenance customers adding people to our party last minute, needing a larger table, specific order requests, Sa’ad and his crew accommodated our every wish! Our food was brought to us piping hot by multiple servers jumping in to help out. Our drinks were never empty. Everything was delicious even the gluten free pazookie! Love this restaurant!!

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FAQs

You can order delivery directly from BJ's Restaurant & Brewhouse - Fairlawn Summit Mall using the Order Online button. BJ's Restaurant & Brewhouse - Fairlawn Summit Mall also offers takeout which you can order by calling the restaurant at (330) 576-9480.

BJ's Restaurant & Brewhouse - Fairlawn Summit Mall is rated 3.8 stars by 80 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

10:00 PM


Booked 5 times today

Order delivery or takeout

Google Map for BJ's Restaurant & Brewhouse - Fairlawn Summit Mall

3265 W Market St Ste 85, Fairlawn, OH 44333-3337

Additional information

  • Neighborhood
    Fairlawn
  • Hours of operation
    Mon–Sat 11:00 am–12:00 am Sun 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    American, Barbecue, Pizzeria
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access
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