BJ's Restaurant & Brewhouse - Concord Mills

BJ's Restaurant & Brewhouse - Concord Mills reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tom VIP

   Washington DC27 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good. Our server was very busy though. She served the appetizers without silverware. We asked twice for set ups and she didn’t bring them until after we were finished. So we ate our appetizers with our fingers and without napkins. Unacceptable.
   

   Is this helpful?

2. l

   laura

   Orlando2 reviews

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress and service was great and the food! Totally recommend
   

   Is this helpful?

3. K

   Kay

   Charlotte4 reviews

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was wonderful! Food is always great.
   

   Is this helpful?

4. J

   Joe

   Charlotte4 reviews

   1.0

   Dined on April 18, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   This was the third time we tried to “make it work” and it was the most horrific dining experience, if that’s even possible. This coming from two people who grew up in the bar and restaurant business and who are very forgiving and very easy to please. Poorest customer care, 1 hour plus wait for food and they served us old, cold, stale noodles. No apology. They only comped kids meals and it took 20+ minutes to even get our check. Never. Ever. Again.
   

   Is this helpful?

5. V

   Veronica

   Charlotte8 reviews

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent. Food was great and did not take long to receive it. Staff was professional and friendly.
   

   Is this helpful?

6. M

   Michael

   Unspecified1 review

   3.0

   Dined on March 30, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was slow. Forgot half the drink order. Cut of steak was good but missing any seasoning or flavor. It’s disappointing because I normally really enjoy this place.
   

   Is this helpful?

7. C

   Corinna VIP

   Charlotte3 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Service was slow. We waited about 15 mins for the cookie ice cream dish. She brought several out and said ours were next but it wasn’t for us. We had already eaten and were waiting on that, so we were actually ready to go. Overall nice place.
   

   Is this helpful?

8. K

   Kay

   Charlotte4 reviews

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were great. Wonderful place to eat.
   

   Is this helpful?

9. TF

   TrishaF VIP

   Cincinnati4 reviews

   1.0

   Dined on March 8, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Probably the worst service I’ve ever had at any restaurant. The tables all around us ate and left and new people came in before we ever got our bill. Our table was not cleared and we had to eat around dirty plates. A kid meal was brought out 15 minutes before everyone else’s. Do better!!
   

   Is this helpful?

10. c

    cyndy

    San Francisco2 reviews

    2.0

    Dined on March 2, 2025

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4

    Service was slow. Food was cold or incorrect. Bill was incorrect. Don't go if you don't have patience.
    

    Is this helpful?