BJ's Restaurant & Brewhouse - Easton Town Center

BJ's Restaurant & Brewhouse - Easton Town Center reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Samuel

   Columbus1 review

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Too noisy! Great service. Food ok. Would return in future.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterResponded on April 22, 2025

   Thanks for the feedback, Samuel! We’re glad you enjoyed the service and appreciate your thoughts on the noise and food. We're always looking to improve, and we hope to make your next visit even better!
   

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2. S

   Stephanie

   Columbus1 review

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We had reservations at 3:00 on Easter. We got seated at 4:15. They did compensate us with some money off our bill once we asked about it. The food was awful.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterResponded 2 days ago

   Hi Stephanie. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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3. E

   Eric

   Columbus2 reviews

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Made reservations had to 45 minutes after reservation time host was very rude some food was old and forgot food items we had ordered will not be returning
   

   BJ's Restaurant & Brewhouse - Easton Town CenterResponded on April 22, 2025

   Eric, we appreciate your feedback and apologize for the experience you had. A delay and poor service are not what we aim for. Your comments will help us improve, and we hope to provide a better experience in the future. Thank you for sharing your thoughts with us.
   

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4. A

   Amy

   Columbus3 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had exceptional service and loved our waitress.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterResponded on April 21, 2025

   Amy, thank you for your fantastic review! We're thrilled to hear you enjoyed the exceptional service and your experience with our waitress. We appreciate your support and look forward to welcoming you back soon!
   

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5. M

   Mellanie

   Columbus1 review

   2.0

   Dined on March 29, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Mediocre service and most of the food was room temperature. For the price none of our food was very good. We waited quite awhile to be greeted and it took a long time even to get drinks and even longer to get our food. We watched several tables be taken care of that arrive way after us before we even got our order taken. I don’t think we would return to this location in the future. It was my son’s birthday and it was pretty disappointing.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterResponded on April 2, 2025

   Hi Mellanie. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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6. T

   Tricia

   Columbus1 review

   2.0

   Dined on March 28, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The server was new, one week on the job and was very confused and overwhelmed. Although our entree was correct, the food for our table came out 10+ minutes apart. The drinks and pizooki order was wrong. No manager ever came over to ask how the service was despite walking around the entire nearly 2hr meal. The waitress was over her head and started to get angry by our frustration. The bathroom was dirty and one stall was nearly out of toilet paper. Pretty disappointed in this BJs experience.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterResponded on March 29, 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurantscom and provide the name your review was posted under and that it is about our Easton Town Center restaurant. Allow us a few days to get back to you. Thank you.
   

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7. t

   tanja VIP

   Columbus88 reviews

   4.0

   Dined on March 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We had a very personable server today named Suzanne. We enjoyed her very much. We loved her personality and care. The lunch specials are always great and the price is very very reasonable. We will be back.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterResponded on March 28, 2025

   Tanja, we're thrilled to hear you enjoyed your experience with Suzanne! It's wonderful to know our lunch specials and service met your expectations. We can't wait to welcome you back for another great meal!
   

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8. A

   Ann VIP

   Columbus5 reviews

   3.0

   Dined on March 26, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   I wish that BJ’s would change the honey chicken salad. The chicken is overcooked and dry with too much breading on it. And the lettuce, bean shredded instead of cut leaf makes it get soggy very quickly.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterResponded on March 28, 2025

   Sorry to hear you were disappointed with your meal, Ann. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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9. J

   Jill

   Columbus1 review

   5.0

   Dined on March 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time visiting. Food was excellent and our waitress did very well.
   

   BJ's Restaurant & Brewhouse - Easton Town CenterResponded on March 25, 2025

   Jill, we’re thrilled to hear you enjoyed your first visit! It’s great to know the food and service met your expectations. We can’t wait to welcome you back for another fantastic experience!
   

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10. R

    Rebecca/ Mark

    Unspecified1 review

    2.0

    Dined on March 8, 2025

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 4

    Reservations for 6:30 wasn’t seated for 1:45 later, exclamation was weird at full capacity!!
    

    BJ's Restaurant & Brewhouse - Easton Town CenterResponded on March 10, 2025

    Hi Rebecca, we sincerely apologize for the long wait you experienced. Your feedback is valuable, and we’re looking into ways to improve our seating process during peak times. Thank you for bringing this to our attention; we hope to provide you with a better experience next time.
    

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