BJ's Restaurant & Brewhouse - Columbiana Station
Food was good, arrived in a timely manner! Will be going back soon.
We had no small dishes, napkins or silverware with our appetizer. Our salads came out first, but we had nothing to eat them with. We waited almost 10 minutes to catch our waitress but to no avail. I stopped another waitress going by and she delivered. Their was not enough salad dressing on the salads, almost dry. Steaks were small along with the portion of mashed potatoes that came with it. Felt the dishes were overpriced. More bang for the buck at Texas Roadhouse. I suggest when the waitress first comes to your table, she has the silverware with her and anything that comes afterwards are able to be consumed.
While the service was great the food was not the best. We have eaten there before and it was amazing so we brought my dad for his birthday and we all were underwhelmed. We came for the prime rib and it was severely overcooked. My husband's ribeye was over cooked. My chicken was nearly burnt. And my son's pizza was rock hard. We didn't send anything back though because we didn't want to wait another 30 mins for food. My husband and I might come back but my father said he won't
Great beer selection, lots of variety for food options. Meals were okay, service was very slow but the manager came by and said our food was on them. So at least they realized the problem and did what they could to make our experience better. We'd go back, definitely for the beer and to try some other food.
Our waiter, Ray, was very nice and funny. He was very knowledgeable and made our dining experience one to remember. The only issue I had was that I made a reservation for 5 at 5pm. When we arrived we still had to wait about 15 minutes although it wasn't very long, I didn't think we should have been waiting considering the reservation was made a week in advance.
We had a 4:45 reservation. When we arrived they had us wait 10-15 minutes for our table. That was the wait anyway so why take reservations. Once we were seated we waited and waited and no server came to our table. So after 15 minutes I went to the hostess and she said someone would be over. A waitress from another section came over and apologized way more than the manager and said she noticed no one had come to our table. The manager came by and half heartedly apologized and said we could have a free appetizer and gave us an excuse that the server was in with the GM. We did not order an appetizer and we never heard from the manager again even though he walked by multiple times. They had a server from another section wait on us and his service was great and he hustled even though his section was on the other side of the restaurant. POOR MANAGER WHO COULD CARE LESS!!! KEEP YOUR FREE APPETIZER AND YOUR MEDIOCRE FOOD!
WAIT STAFF EXCELLENT!
Decent food, our waitress Taylor was amazing, and always down for a Pizookie!
The food was great. The wait was awfully long to be seated, even with a reservation.
Good food and good price
Reservations made online for 4:45pm on 1/19/19. Arrived on-time and seated quickly. Took 10 minutes to be waited on for drinks. Took 10 more minutes to receive drinks. Ordered food, several appetizers not available. Ordered 2nd round of drinks and had to remind waiter of the order. Food arrived, was tasty and reasonable proportions for all parties. Ordered 2 desserts. Check presented so we paid prior to dessert arriving. Asked about dessert and one was delivered. Asked about 2nd dessert and manager came over to tell us it would be 45 minutes to prepare. Unsure how long we would have sat there if we hadn't inquired about our missing dessert. I could not recommend this restaurant to anyone until the service significantly improves. $140 bill for 4 people. We had 4 alcohol drinks plus dinner.
First of all if the restaurant is asking what the occasion is I do expect the restaurant to accommodate for something! Had I known it was a 60 Birthday I would have gone somewhere else... I was very upset with that. Then with making a reservation and waiting an additional 30 Minutes for your table. Not a great way to get started. I will not be back to the restaurant
Met some friends for dinner. Great place to get together!
Great new find for lunch or dinner! The wings and potato was great and the nachos are amazing!
Food was good —waitress was pleasant —it just took a long time to get food etc —was there for over 2 hours
Overall experience was good. Service was a little poor
Excellent service, and food was very good! Very large selection of entrees. Salmon was best I've ever had.
Food was very good. Only issue was it was slow getting our food
LOVE LOVE LOVED this restaurant.
-Lots of Gluten free options INCLUDING dessert. I got the pizza and it was very good.
-Everything on the menu looked delicious.
-My husband got the BBQ sandwich and it was soooo good.
-Fairly quick time between ordering and getting food. (we had a party of 4)
-Neat looking restaurant, there are windows so its not dark and gloomy.
-Staff is friendly and very patient.
-Wait time can be FOREVER, so MAKE SURE YOU CALL AHEAD. The first time we went, they said 2 hour wait time, so obvs we skipped. The second time we called ahead and had to wait 10 minutes.
-There are TVs everywhere. If you are looking for a distraction free date, this is not the place!
-They are PACKED so it can be quite noisy.
-There are only 3 stalls in the women's bathroom so be prepared to wait if you are there during a busy time.
Overall a very pleasant experience and we are already planning on returning next time we are in the area!
It was not the best visit there. The air was either not working or they didn’t turn it down enough and the food was mediocre warm at best. The server was amazing!!
I appreciated the stemless wine glass given to me for mother' day.
Great experience and we will return.! Everything met our expectations.