BJ's Restaurant & Brewhouse - Chandler

BJ's Restaurant & Brewhouse - Chandler reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Lee

   Northern MI3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great time with great food. So many choices of awesome food. Our server Sebastion was amazing.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded 1 day ago

   Lee, we're thrilled to hear you had a fantastic experience! It's great to know you enjoyed the food variety and received excellent service from Sebastion. We can't wait to welcome you back for more delicious meals!
   

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2. K

   Kathleen Erin

   Phoenix1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Food was half wonderful-none of the steaks were cooked correctly though. However a dish was accidentally broken (slipped off the edge of the table) and the staff response was phenomenal. The manager first asked if everyone was ok and then asked if there had been food on the dish that they could replace for us. So kind.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded 5 days ago

   Kathleen, thank you for your feedback! We're thrilled to hear you enjoyed the food and appreciated our team's response. We’ll work on perfecting those steaks for next time. Your experience matters to us, and we look forward to serving you again soon!
   

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3. F

   Fred VIP

   Phoenix54 reviews

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated at a requested booth immediately after visiting the hostess station and within minutes, Angel introduced himself and told us he'd be back as soon as he handled the large table in the center of the room. Once back, he took our drink and dinner order and made sure we got the attention we've become accustomed to receiving when dining at BJ's. The food was great, the service even better and our mid-week night out was everything we expected. We'll be back and hope we get Angel as our server!
   

   BJ's Restaurant & Brewhouse - ChandlerResponded 5 days ago

   Fred, we’re thrilled to hear about your fantastic experience! It’s great to know Angel provided top-notch service and that you enjoyed your meal. We can’t wait to welcome you back for another wonderful night out!
   

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4. M

   Mario VIP

   Chicago135 reviews

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went in for lunch and you can't beat a 13.00 menu that includes a mini pizookie. I had the chicken Mediterranean salad and it was very good. I'll definitely be back, our waiter was very nice and checked on us to make sure everything was right.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on April 24, 2025

   Thanks for the fantastic review! We're thrilled to hear you enjoyed the chicken Mediterranean salad and the mini pizookie. Our team works hard to provide great service, and it's wonderful to know they made your visit special. We look forward to welcoming you back soon!
   

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5. C

   Clara

   Phoenix2 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time the waitress and manager was very nice
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on April 22, 2025

   Clara, we’re thrilled to hear you had a great time! Our team works hard to create a welcoming atmosphere, and it’s wonderful to know their efforts made a positive impact. We look forward to welcoming you back for another fantastic experience!
   

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6. R

   Rich

   Phoenix4 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was prepared quickly and was delicious. Our server did an excellent job. The dining room was clean and organized. The noise level, however, was so high it was difficult to talk with companions.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on April 6, 2025

   Thanks for the fantastic feedback, Rich! We're thrilled to hear you enjoyed the food and service. We appreciate your note on the noise level and will look into ways to enhance the ambiance. Your experience is important to us, and we hope to see you again soon!
   

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7. m

   matt

   Phoenix9 reviews

   4.0

   Dined on March 25, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Server Matt was great. Very engaging. Pretty noisy , food was fine, wish they had hotter sauces for the wings. A bit spendy but kinda the nature of the world we live in
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on March 27, 2025

   Thanks for the feedback, Matt! We're glad to hear you enjoyed your experience with Server Matt. We appreciate your thoughts on the noise level and wing sauces; your input helps us improve. We hope to see you again soon for another visit!
   

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8. L

   Lee

   Northern MI3 reviews

   5.0

   Dined on March 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great lace to eat. The food is consistently delicious.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on March 26, 2025

   Thanks, Lee! We’re thrilled to hear you enjoyed your experience and found our food consistently delicious. Your support means a lot to us, and we can’t wait to welcome you back for another great meal!
   

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9. M

   Mario VIP

   Chicago135 reviews

   5.0

   Dined on March 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Riley was very friendly and made some recommendations. We did the lunch special and it was very good.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on March 26, 2025

   Thanks for the fantastic feedback, Mario! We're thrilled to hear you enjoyed the lunch special and that Riley provided great service. We look forward to welcoming you back for more delicious recommendations!
   

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10. J

    Julie

    Phoenix1 review

    2.0

    Dined on March 24, 2025

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 3

    We encountered a lot of frustrations on this visit. Our waiter was attentive and probably the best part of the experience (though he did give me a pen that had used gum on it to sign the bill...). We asked about certain drink offerings and the waiter did not know the answer (which non-alcoholic beers were available). It took about 15 minutes for him to ask us for our order and we were told what we wanted wasn't available, even though it was on the menu. He gave us time (another 15 min) to decide on a new option and took our order. Food took about a half an hour, and the waiter let us know that the steak was ready and was sitting while we waited for my meal (pasta) which was rushed to the front of the line. When we got the food, the steak was overcooked (asked for medium rare and it was more medium well) and the veggies were chewy. Our waiter asked if everything was OK and we let him know the steak was overcooked, but nothing happened. The pasta was plain, something I could have easily made at home and probably have done a better job. After the meal, we ordered a pizookie that was advertised on the first page of the menu. Our waiter let us know they didn't have any and we had to choose a different one. At this point we were just frustrated so the waiter offered a free pizookie. It was fine- burnt on the edges and cold otherwise, but okay. We probably won't be back.
    

    BJ's Restaurant & Brewhouse - ChandlerResponded on March 25, 2025

    Thank you for sharing your experience Julie. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
    

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