BJ's Restaurant & Brewhouse - Cerritos

BJ's Restaurant & Brewhouse - Cerritos 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. k

   kevin

   Orange County5則評論

   5.0

   在2025年4月21日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   It's always a good time, food and overall good time very time. The consistency at all location is fun.
   

   BJ's Restaurant & Brewhouse - Cerritos已於2025年4月22日​回覆

   Thanks for the awesome feedback, Kevin! We're thrilled to hear you consistently enjoy our food and atmosphere across all locations. Your support means a lot to us, and we can't wait to welcome you back for another great experience!
   

   請問這對你有幫助嗎？

2. C

   Caleb

   Los Angeles1則評論

   1.0

   在2025年4月6日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 2

   Waited an hour after our scheduled reservation, got free appetizers but didn’t get water or napkins. Took forever to get our food, only got food for half our party, food was cold by the rest of the food came. Was charged for our birthday pizookie. Never got refills on any drinks despite waiter saying she would get it
   

   BJ's Restaurant & Brewhouse - Cerritos已於2025年4月7日​回覆

   Sorry to hear you were disappointed with your meal, Caleb. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

   請問這對你有幫助嗎？

3. c

   cecilia

   Unspecified1則評論

   5.0

   在2025年4月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   BJs is always busy, cant drop in without a reservation otherwise you are looking at a long wait. Food and drinks are amazing.
   

   BJ's Restaurant & Brewhouse - Cerritos已於2025年4月3日​回覆

   Thanks for the awesome review, Cecilia! We’re thrilled to hear you love our food and drinks. We appreciate your patience with the busy atmosphere and recommend making a reservation for a smoother experience. Looking forward to serving you again soon!
   

   請問這對你有幫助嗎？

4. D

   DIANA

   Orange County1則評論

   2.0

   在2025年4月2日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 2
   4. 氛圍 2

   The food was OK, seemed like it had been out and waiting to be served for a while. We used to come to BJ's frequently before kids, and my husband has been begging to go. The last couple of times we stopped in the wait was so long, we knew the kids wouldn't make it. I figured out I could make a reservation online (which is great!) so we did that and were surprised we still had to wait when we got there. We were seated and waited about 15mins to order (again, time is ticking - hungry children). Food came out before we got our drinks, two plates for four people, still no drinks, pizza and drinks come out together, husband orders a drink with a pizookie for dessert, pizookie comes out before the drink... I don't know, maybe dinner isn't the right time to come. Everything luke warm, including the drinks. We probably won't be back unless it's during lunch. Sorry to say this - we've always loved BJ's.
   

   BJ's Restaurant & Brewhouse - Cerritos已於2025年4月3日​回覆

   Hi Diana. We are so sorry to hear about your experience with your food. We wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant, on the spot!
   

   請問這對你有幫助嗎？

5. B

   Bryant

   Los Angeles1則評論

   5.0

   在2025年3月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Good service and great food. Can never go wrong with Bjs
   

   BJ's Restaurant & Brewhouse - Cerritos已於2025年4月2日​回覆

   Thanks for the awesome feedback, Bryant! We're thrilled to hear you enjoyed our service and food. We strive to provide the best experience possible, and it’s great to know we hit the mark for you. Looking forward to seeing you again soon!
   

   請問這對你有幫助嗎？

6. A

   Ashley

   Las Vegas1則評論

   1.0

   在2025年3月23日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 4

   Horrible customer service! We get there and the hostess was rude as I was checking in she heard me say “ I’m here checking in for the 7:45 reservation “ she clearly heard me but proceeds to call out other reservations and ignored me and then said “I’ll be right with you” after she noticed she was rude .& then we get seated by a gentleman named Omar I believe he was our waiter and he literally forgot about us avoided our table and the whole time we kept having to ask for things multiple times the food was brought out and the burger/ bacon was so undercooked we asked for it to be replaced with one more cooked. He got bothered and he takes another 10-15 min to bring that food out . We were waiting in utensils for about 10min after we had already been waiting for a while . All the ppl around us kept complaining as well we could hear them . And asking waiter to replace their food. I don’t know what was going on in the kitchen but the food was not being cooked well$ will never come back ! Don’t recommend! We waited for our bill Omar avoided coming to our table and he kept skipping our table we felt so annoyed at that point we got up and walked to the front and were helped by the manager who took care of us so we could finally pay our tab and leave ! HORRIBLEEEEE SONT COME HERE !
   

   BJ's Restaurant & Brewhouse - Cerritos已於2025年3月25日​回覆

   Thanks for this feedback, Ashley. Your experience doesn't reflect what we strive for at BJ's Restaurant & Brewhouse. Could you email us at feedback@bjsrestaurantscom and tell us a bit more about what happened? We'll pass along your concerns to the appropriate managers so that this doesn't happen again. Please include the name your review was posted under and that it is about our Cerritos restaurant. We're all ears if you have anything else you'd like to share about your dining experience with us.
   

   請問這對你有幫助嗎？

7. WH

   WillH

   Los Angeles6則評論

   5.0

   在2025年3月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   I have to say a long time business who cares for their customers. On point service even when busy. Even the manager arrived to our table and greeted us. He said theirs been an error and he would like to resolve the matter. If you have not tried the root beer wings, yum!
   

   BJ's Restaurant & Brewhouse - Cerritos已於2025年3月25日​回覆

   Thanks for the awesome feedback, Will! We're thrilled to hear you enjoyed your experience and our root beer wings. Our team takes pride in providing great service, even during busy times. We look forward to welcoming you back soon for more delicious moments!
   

   請問這對你有幫助嗎？

8. CP

   ClaudiaP

   Los Angeles2則評論

   5.0

   在2025年3月22日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The prime rib special is the bomb! Deliciousness at a great price!
   

   BJ's Restaurant & Brewhouse - Cerritos已於2025年3月22日​回覆

   Thanks, Claudia! We're thrilled to hear you loved the prime rib special. We take pride in offering delicious meals at great prices, and your feedback means a lot to us. Can't wait to see you again for more tasty treats!
   

   請問這對你有幫助嗎？

9. J

   Jerome VIP

   Los Angeles18則評論

   5.0

   在2025年3月16日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great service great food, will be coming back soon
   

   BJ's Restaurant & Brewhouse - Cerritos已於2025年3月17日​回覆

   Thank you, Jerome! We're thrilled to hear you enjoyed our service and food. Your support means a lot to us, and we can't wait to welcome you back soon for another great experience!
   

   請問這對你有幫助嗎？

10. OT

    OpenTable食客

    Los Angeles1則評論

    1.0

    在2025年3月15日用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 1
    4. 氛圍 3

    The service we experienced was inefficient and did not align with the cost we paid (party of 7. One of just many mishaps of the night was that our soups were not served at an appropriate temperature, and there was a significant delay in receiving them. Additionally, it was challenging to get the attention of our server throughout the visit.
    

    BJ's Restaurant & Brewhouse - Cerritos已於2025年3月25日​回覆

    Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Cerritos restaurant. Please allow us a few days to get back to you. Thank you for your review.
    

    請問這對你有幫助嗎？