BJ's Restaurant & Brewhouse - Canton

Sort by

Filters

1. CB

   CarbiBarbi

   1 review

   3.0

   1 review

   Dined on March 26, 2022

   overall3food4service2ambience3

   Food for table arrived at separate times for each of us for our main dishes Server didn’t check on us until we were almost done eating First timers for a birthday , not sure if we’ll go back anytime soon

   BJ's Restaurant & Brewhouse - CantonResponded on March 29, 2022Your feedback is what drives our coaching, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

   Report
2. SP

   SteveP

   Cleveland

   7 reviews

   5.0

   7 reviews

   Dined on March 5, 2022

   overall5food5service5ambience5

   The service and food was exceptional. So many choices and a great beer selection also

   BJ's Restaurant & Brewhouse - CantonResponded on March 8, 2022Hi Steve. We're so happy you enjoyed dining with us. Thanks for the kind review, and we hope to see you again soon. Here is a wonderful tip... If you haven't already done so, Go & sign up for BJ's Premier Rewards PLUS program and you will receive a free Pizookie®!

   Report
3. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on February 6, 2022

   overall2food2service1ambience1

   Waiter very inexperienced and should not have been on his own yet. My wife’s order was wrong, and she didn’t receive her food til everyone else was already finished. Ordered my daughter a small dessert, only to receive a larger one for free as a correction for the mishap. Should have just comp my wife’s order instead of giving out larger dessert that was wasted anyway. Reason I ordered her a small dessert to begin with. Waiter stated it was the best he could do.

   BJ's Restaurant & Brewhouse - CantonResponded on February 9, 2022Thank you for bringing this to our attention. We are terribly sorry for our service during your visit. Our staff should be much more attentive, and we will address this with them. We hope you will give us another chance and if anything about your experience can be improved, don't hesitate to bring it to the attention of one of our managers.

   Report
4. CJ

   CJAY

   1 review

   2.0

   1 review

   Dined on June 12, 2021

   overall2food2service2ambience2

   We chose to meet at thi location because out past experiences were 5-star. This time we felt rushed to order; the sever gave us menus, and IMMEDIATELY asked what drinks, appetizers, and entrees we wanted to order. He had just handed us the menus! The server seemed impatient and we all felt rushed. It was the first time at this restuarant for one person in our group and she ordered something she didn't really want because she said she felt pressured to order at once. The server asked what several people at our table to chose sides, after choices were made, he then made a disclaimer that sides weren't included with the chosen entree. Why not say this before? All but one of out appetizers arrived with our entrees, so all the dishes were squeezed together and there was a lot of food not eaten. The wings weren't sauced, and the side of sauce brought to our table was solid and not even suitable for dipping. Fries, dressings, and sauces for entrees were forgotten. Empty glasses, and the long rectangular dish that held the nacho appetizer remained on the table out entire visit. The watermelon mojito I ordered was pretty much flavorless, other than minty, and that was disappointing. I've been to this location at least 10 times, and I have never received such terrible service. We were all disappointed. We may start going to another location. Based on this experience, I wouldn't recommend the Canton location.

   Report
5. MB

   MariaBen

   Cleveland

   1 review

   5.0

   1 review

   Dined on April 24, 2021

   overall5food5service5ambience5

   Daniella was wonderful and helped our party of 10 (6 of whom were kids!) Have a lovely meal!!

   Report
6. HS

   HenryS

   Cleveland

   1 review

   5.0

   1 review

   Dined on April 4, 2021

   overall5food5service5ambience4

   BJ's has an outstanding and diverse menu with many unique options. Everything we ordered was delicious! It is a bit pricey but well worth it. And the "cookie" desserts - I can't remember what they are called - oh my word! A heavenly experience!!!

   Report
7. RD

   RoDa

   Cleveland

   1 review

   5.0

   1 review

   Dined on March 24, 2021

   overall5food5service5ambience5

   We had lunch for my son’s birthday and it was all very good and substantial. Server was tops

   Report
8. M

   Moxnix

   Cleveland

   3 reviews

   5.0

   3 reviews

   Dined on December 26, 2020

   overall5food5service5ambience5

   Great selection and decent price. My only complaint is the menu is only on your smartphone. Very hard to find selections. Please use throw away paper menus.

   Report
9. b

   bethm

   Cleveland

   58 reviews

   vip
   5.0

   58 reviews

   Dined on November 18, 2020

   overall5food5service5ambience3

   Love BJ's healthy food options on their menu. Jordan provided good service. I really appreciate their effort in maintaining safety for their diners. Due to COVID, my friend and I met there because they have outside dining in a large heated tent (this is why ambiance is a #3). They use QR code for touch-less menu and a touch-less payment option. They are doing their best under difficult circumstances. I had the enlightened cauliflower & quinoa powerbowl with salmon (dairy free option so no feta cheese or greek yogurt dressing, add salmon). Very tasty. Sadly, once the snow falls the tent will come down as it cannot support the weight of the snow. Will be so glad when COVID is all over!!!

   Report
10. WF

    WardF

    1 review

    5.0

    1 review

    Dined on August 16, 2020

    overall5food5service5ambience5

    BJ's in Beldin Village set up a huge tent to allow outdoor dining for people. It was amazing because it allowed my dad who is at risk to eat out, which was the first time since the pandemic started.

    Report
11. PZ

    PollyZ

    1 review

    4.0

    1 review

    Dined on July 29, 2020

    overall4food4service4ambience4

    Very good food, good service with a nice selection. Would recommend.

    Report
12. MN

    MarkN

    1 review

    4.0

    1 review

    Dined on July 25, 2020

    overall4food4service5ambience4

    Our waitress was extremely helpful. She suggested several items and all were exactly as described, and as good as she promised.

    Report
13. j

    joanmarie

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on July 2, 2020

    overall5food4service5ambience4

    good food and excellent service. come here every week and really enjoy the place.

    Report
14. j

    joanmarie

    Cleveland

    3 reviews

    4.0

    3 reviews

    Dined on June 10, 2020

    overall4food4service4ambience3

    food was good and not too expensive. waitress was friendly and available as needed. Would REALLY appreciate seeing a menu. older person at our table could not understand the menu looking at it on my phone.

    Report
15. K

    Katie

    1 review

    5.0

    1 review

    Dined on June 9, 2020

    overall5food5service5ambience5

    Great food and drinks, a little chilly in there. Great service!

    Report
16. j

    joanmarie

    Cleveland

    3 reviews

    4.0

    3 reviews

    Dined on June 3, 2020

    overall4food4service2ambience4

    i was impressed with the effort toward social distancing. thought it odd that the alcohol list was printed out on paper but you had to use your phone to see the menu...no printed menu. food was very good but waitress never checked back to fill our drinks. overall a good place to go during this covid-19 situation.

    Report
17. JT

    JoeT

    1 review

    4.0

    1 review

    Dined on May 28, 2020

    overall4food4service4ambience3

    Staff were happy and upbeat to be back to work. We had Lentil Soup/Salad and Parmesan Crusted Chicken. Asked to substitute a salad for the mashed potatoes with no problem. Food was hot and delicious. Liked the option of using my phone to see the limited menu and pay the bill.

    Report
18. b

    bethm

    Cleveland

    58 reviews

    vip
    4.0

    58 reviews

    Dined on December 27, 2019

    overall4food4service4ambience3

    While the food was good and the server was helpful, I felt like we were just a number in a succession of people rotating through.

    Report
19. NP

    NeilP

    Charlotte

    16 reviews

    5.0

    16 reviews

    Dined on November 29, 2019

    overall5food5service5ambience5

    Great service from Mike! The food was as expected from a brewery type restaurant. The menu was extremely diverse. The noise level was high and difficult to have a conversation at times.

    Report
20. s

    stowaway7

    Cleveland

    76 reviews

    vip
    5.0

    76 reviews

    Dined on November 16, 2019

    overall5food5service5ambience4

    Casual upscale atmosphere. Good selection and food was excellent. This location gets very busy on the weekends. Used Open Table and was immediately seated ahead of the walk-in crowd that was waiting.

    Report
21. CM

    CarolM

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 2, 2019

    overall5food5service5ambience5

    Two people in our party are vegetarians and there were a lot of choices for appetizers and dinners for all of us. Our waiter was very nice, helpful and funny. Prices are good too. I’m glad I used open table for reservations, because the waiting area was packed. Our table was ready when I checked in.

    Report
22. DB

    DianeB

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on October 26, 2019

    overall5food5service5ambience5

    Fantastic server

    Report
23. OT

    OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on August 21, 2019

    overall5food5service5ambience4

    Dined myself and BJ’s has always been consistent. I enjoyed it.

    Report
24. DD

    DonnaD

    Puerto Vallarta

    4 reviews

    5.0

    4 reviews

    Dined on July 18, 2019

    overall5food5service5ambience5

    Ladies Luncheon.

    Report
25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 29, 2019

    overall5food5service5ambience4

    Good beer ,good food an great service

    Report
26. LS

    LindseyS

    Cleveland

    1 review

    5.0

    1 review

    Dined on June 28, 2019

    overall5food5service5ambience5

    This is one of our fave go to restaurants!!! Food is always amazing!

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 14, 2019

    overall5food5service5ambience5

    Fathers Day

    Report
28. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 7, 2019

    overall4food5service4ambience5

    Went for my Birthday with some friends. They don’t do anything nice for your birthday. The food is very good though. Wouldn’t buy a Long Island there again. Besides that everything was great.

    Report
29. OT

    OpenTable Diner

    Chicago

    37 reviews

    vip
    5.0

    37 reviews

    Dined on May 29, 2019

    overall5food5service5ambience5

    Shannon our server was Excellent!!!!

    Report
30. m

    melodyr

    Des Moines

    3 reviews

    4.0

    3 reviews

    Dined on May 18, 2019

    overall4food5service5ambience4

    The pizookies are super good!

    Report
31. DH

    DavidH

    Naples

    16 reviews

    4.0

    16 reviews

    Dined on May 17, 2019

    overall4food4service5ambience3

    Good selection of craft beer Large menu selection Pizza, salad, vegetarian, steak, chops, ribs

    Report
32. TS

    TimS

    Cleveland

    24 reviews

    4.0

    24 reviews

    Dined on May 17, 2019

    overall4food4service4ambience4

    Good service, food and beer selection. Menu is too long which is often a signal that kitchen is trying to do too much vs. a few items really well.

    Report
33. CD

    CharlesD

    1 review

    4.0

    1 review

    Dined on May 11, 2019

    overall4food5service5ambience4

    Service was outstanding! The food was excellent! I was a little concerned because of the wide variety on the menu but it was great. Everyone enjoyed what they ordered. It was a bit too loud for us converse across the table but overall we enjoyed our visit. We definitely will go back.

    Report
34. DS

    DarleneS

    1 review

    5.0

    1 review

    Dined on May 11, 2019

    overall5food5service5ambience5

    Our waiter and the manager went the extra mile to make sure everything worked out.

    Report
35. OT

    OpenTable Diner

    Cleveland

    1 review

    4.0

    1 review

    Dined on April 26, 2019

    overall4food4service4ambience4

    Great food and service! Would return!!

    Report
36. LS

    LisaS

    Las Vegas

    2 reviews

    4.0

    2 reviews

    Dined on April 26, 2019

    overall4food5service4ambience4

    Foods was very good. Appetizers came quick. Food took a while. They did not credit us our points for BJs club.

    Report
37. DL

    DonnaL

    1 review

    2.0

    1 review

    Dined on April 25, 2019

    overall2food1service5ambience3

    Our waitress was top notch. However, my kale & Brussels sprouts salad was missing the Brussels sprouts and the lettuce was mostly the hard end parts and they were brown. This was our 2nd bad experience there. We won't be coming back. Cute place though. Too bad our food was sub par each time.

    Report
38. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 5, 2019

    overall4food5service3ambience5

    I’m glad I got to clarify my answers. Our server was great, friendly, polite and attentive. The food runners however weren’t great. No personality and basically put the food on the table and walked away. Didn’t even check to see if that was what we ordered. Also, apparently a burger came out with a regular bun when it was supposed to be gluten free. Our server caught it in the back and told the runner not to take it to us but she did it anyways while our server wasn’t looking. Glad my son noticed, or he could’ve gotten really sick. Other than that, great food, great place and typically great service. Those food runners need to develop their people skills though!

    Report
39. GH

    GinnyH

    Columbus

    1 review

    4.0

    1 review

    Dined on March 5, 2019

    overall4food4service4ambience4

    I was able to find gluten free food which was really good. They have a decent selection.

    Report
40. KL

    KarenL

    1 review

    4.0

    1 review

    Dined on March 1, 2019

    overall4food4service4ambience3

    Great gluten free options. Several meno choices. Everyone can find something they like......

    Report