BJ's Restaurant & Brewhouse - Beavercreek

Birthday; good times with friend

If my review was strictly based on the service provided by Kadreona and the food then this would have been a 5-star review. However, what drove this to a 2-star review was the rude manager at the front that seemed to be on a power trip. We made a reservation for a party of 6 and another set of friends made a reservation for 4 through OpenTable for Veterans Day. Understandably this was a very busy day for the restaurant and we understood that it would be difficult for them to combine the two reservations for a party of 10 with limited COVID seating and the nature of the specials they were offering. However, once we arrived we had 2 drop from our party so we only had 4. Even though we had 4 people, we still got sat at a 6-top and there was a 2-top table right next to us that had not been sat for at least 30 mins. We then asked our server if she minded that we bring the 2-top over to our table since overall we had a party of 8 now with our friends. The server had no issue with it and brought the table over and said that she would let the female manager in the front know. Apparently this caused a huge issue as we were told that the female manager went off on our server for moving the table in an effort to combine our 2 parties and said it was not going to happen "Because she said so." Basically it was very disappointing that the front manager could not see the "bigger picture" that she was losing a 2-top but would have freed up a 4-top for another party. Even more interesting was that the server talked about it to the other manager on duty and he apparently had no issue with it and did not understand why the female manager at the host stand was being difficult about the situation.

I hope the restaurant can learn from this scenario and have their managers consider all options instead of resorting to a power trip and a questionable executive decision simply "Because they can."

Restaurant was busy so having a reservation saved us. Food was good and service was outstanding. Nice enjoyable evening.

Our waiter was very attentive and polite. The food came quickly and was delicious. We had a wonderful experience.

Service was excellent. Huge menu selection makes it hard to chose, but regardless, everything we have had there is great.

Our waitress was inattentive. She spent a great deal of time standing in various corners of the restaurant gossiping with other wait staff. Our food was cold. Errors were made in our order, but as our waitress never returned to the table to check on us until she brought the bill, we were not able to have the issues corrected. We will not be back.

The sever really cared. The fries that came with my burger were old and cool. The burger was good. My mom’s burger wasn’t cooked right so she waited (and waited) on a new one. My aunt wanted bone in wings but got boneless. The manager handled our problems in a professional manner. He resolved our situation. I think we got a discount (which is appropriate).

Great food, great taste. We asked for a medium rare and it came under cooked. Just a few minutes later the steak was perfect. Other than that, all good.

The food here is always good and there are so many items to choose from. There are also many drink options. You can never go wrong at BJ's Brewhouse!

Service was fast. Our server was very courteous and friendly. We dined inside and everything seemed very clean.

It was amazing.

The reservation was on time, the waitress was super, very polite and great personality. Food was right on and waitress stopped by several times to see if everything was ok without being intrusive. It is our favorite place to go for relaxing time and great food. Been there quite a few times and have never had problem with anything. Dodge

Good experience with food and space for covid rules

It was a disappointment. Had reservations and had to sit at the bar. Service was below average as was the white cheddar mash potatoes.

Always delicious food and great service. One of our favorite places to eat!

Good food. Wait staff not informed or trained on beers

I thought the service was excellent, Shannon B was very helpful and always came back to check on us. She was polite and good at her job. This is one of my places to eat, I love the atmosphere and the food

As always, a great dinner and overall wonderful place to eat. This has become our new go to place when we want to enjoy a nice dinner out.

Server was attentative and assisted with choosing a beer selection.

It seems like the Broccoli and cheddar soup recipe had been changed and it tasted a little different. But They worked with me and got me something else so it all worked out just fine.

Bday lunch outside. Food was delicious especially the flatbread & tomato / mozzarella salad. The waitress was awesome!

We had great service and enjoyed our meals. We had a reservation and were seated promptly. We felt completely safe with the Covid procedures in place.

I haven’t been out for awhile due to COVID. It was a nice and safe experience. Everyone was great and the food was great.

I felt the server (maybe expeditor)delivering our food for our server was very short with us when we asked for condiments and a refill on a drink. She spoke to us like we were a bother to her. With that said, our actual server was very attentive and anticipatory of our needs.

The only other thing is, I am not used to any restaurant that serves entrees that does not include bread but we survived!

Great food and great service. Everything clean and social distancing observed.

Great food, great service. Feel sorry they are not open at full capacity due to restrictions placed due to COVID-19. Very much worth the wait because of the limited seating.

We had a very nice dining experience at the Beavercreek location of BJ's Brewhouse.

My steak was overcooked and both soups were cold. Much better value for the same money in other nearby restaurant ! This is our third time in a row now of mediocre service and food. We used to really like BJs but they have jacked up menu prices and gone downhill. Time to give them a break for a while until they get their act together...

We’ve always enjoy ourselves at BJs! Our table was available right on time, per our reservation via Open Table. The food is consistently Excellent, moderately priced, and their great menu offers many choices! Our server, Shannon B, was very friendly and provided Excellent service to our party of six! PS - their new Strawberry shortcake Pizookie is absolutely Delicious! :)

Salmon was very good and so was the chicken Tacos.

We made reservations in case it was busy, it wasn’t. The food was good the service was average. All employees were wearing masks and they’re following social distancing guidelines.

Not busy / too many do nothings at front door - more interested in socializing with each other - waitress super nice - food poorly prepared

The food, beverages, and service were excellent. I would have given a five-star review had it not been for an error with my after lunch take-home order. Before leaving I ordered a full rack of ribs with two different vegetables for my side dishes. When I got home I discovered that my side dishes were two orders of french fries. At least the ribs were good and I would recommend BJ's, just check your take-home before leaving.

Great family place and atmosphere. Gluten free items greatly appreciated.

FINALLY, a great dinner in a restaurant. Lovely server, Shannon, took great care of my family.

Always a good option. They are taking all needed steps during this time.

Our server was exceptional and made the night really nice. As
A former server I’m shocked she’s not management.

We really enjoyed being back at a table in BJ's. We are frequent customers and were so disappointed when we could no longer sit and enjoy another wonderful meal. We were surprised there weren't more customers there while we ate, but I guess it will take some time before people start getting back to normal. We are ready!

Great dining experience!

Open table is great person curing a reservation at a very critical busy time. We got right in