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Upscale-casual Japanese American eatery. - Bisutoro at The Biltmore, Phoenix, AZ

Bisutoro at The Biltmore

4.6
4.6
203 Reviews
$31 to $50
Japanese
Upscale-casual Japanese American eatery serving sushi, steaks, cold beer and cocktails in a stylish spacious atomosphere.

Make a reservation

2 people

7:00 PM


Booked 20 times today

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Japanese, Korean, American
  • Hours of operation
    Lunch Daily 11:30 am–4:00 pm Happy Hour Daily 2:00 pm–6:00 pm Dinner Mon–Thu, Sun 5:00 pm–8:30 pm Fri, Sat 5:00 pm–10:00 pm
  • Phone number
    (602) 560-0033
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Business Casual

Offers

  • Omakase Sake Flight!

    Multiple dates available
    Sun - Thu - 11:30 AM - 4:00 PM, 4:00 PM - 8:15 PM,Fri - Sat - 11:30 AM - 4:00 PM, 4:00 PM - 9:45 PM
    Indulge our Omakase Sake Flight! The flight will guide you through a variety of four hand curated sakes ranging from Nigori to Junmai Daiginjo. Make your reservation NOW!

    Omakase Sake Flight! Photo

What 203 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.5Ambience
  • 4Value

NoiseModerate

Loved For

  • Phoenix / Arizona

    Good for business meals

  • Phoenix / Arizona

    Japanese

  • Phoenix

    Good for business meals

  • Phoenix

    Innovative

  • Phoenix

    Healthy

203 Reviews
  1. EnjoyLife

    Beijing

    22 reviews

    vip
    5.0

    22 reviews

    Dined 7 days ago

    overall5food5service5ambience5
    Kina our server and bartender was super busy but managed to get our food out and serve amazing drinks.

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  2. LisaK

    Omaha

    18 reviews

    vip
    5.0

    18 reviews

    Dined 7 days ago

    overall5food5service5ambience5
    Great food and service! Cool spot in the Biltmore area!

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  3. Scully

    Las Vegas

    16 reviews

    vip
    5.0

    16 reviews

    Dined 7 days ago

    overall5food5service5ambience5
    Our server was Cody, and he was fantastic. He made great recommendations for us. All of the sushi we had was excellent. Cody recommended the Korean fluke, which was incredibly light and so, so good. The toro was superb; like fish wagyu. We also had the chicken bao bun and shrimp tempura, which were both great. Our cocktails were excellent as well. Great experience.

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  4. OpenTable Diner

    Phoenix

    27 reviews

    vip
    4.0

    27 reviews

    Dined on November 23, 2023

    overall4food5service2ambience4
    The food was good but the service was not great. They weren’t very busy and didn’t appear shorthanded but our server just didn’t do a good job.

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  5. OpenTable Diner

    Phoenix

    1 review

    3.0

    1 review

    Dined on November 12, 2023

    overall3food4service5ambience2
    The food was good. Especially the crispy rice and peppers. However, the whole experience was brought down because the restaurant had a strong dirty dish towel odor. I was shocked my wife still wanted to eat there.

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  6. OpenTable Diner

    Tampa

    2 reviews

    5.0

    2 reviews

    Dined on October 25, 2023

    overall5food5service5ambience5
    Really good food! Excellent service! I recommend it!

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  7. AutoXChris

    Exclusive

    4 reviews

    5.0

    4 reviews

    Dined on October 1, 2023

    overall5food5service5ambience5
    The ambiance of the restaurant was very well put together. The service was incredible! Food came out in a timely fashion and the waiter set the exceptions and asked if we wanted certain things at certain times. The food was better than I was expecting. A5 Wagyu was perfectly done, Bao buns were perfectly prepared, and the sake and whiskey collection was fantastic. I was very confused why it was not very busy. Seems like this is a very good restaurant.

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  8. CoreyLoanatikSchwartz

    1 review

    3.0

    1 review

    Dined on September 24, 2023

    overall3food3service4ambience4
    The soup was terribly over salted and had to be sent back, everything else was ok, but, nothing more. For $100 for two people and no alcohol I'd rather eat at home. I really wanted to like it.

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  9. TiffanyJ

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on September 24, 2023

    overall5food5service5ambience5
    One of the best sushi spots in AZ. I’ll definitely be back. The cocktail were delicious.

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  10. JyotiD

    Phoenix

    55 reviews

    vip
    5.0

    55 reviews

    Dined on September 17, 2023

    overall5food5service5ambience5
    Always fabulous! Great service! Fantastic food! Great ambiance. Local gem

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  11. BenA

    Phoenix

    25 reviews

    vip
    3.0

    25 reviews

    Dined on September 16, 2023

    overall3food3service4ambience3
    We recently dined at Bisutoro, and our experience was a mix of highs and lows. While the restaurant undoubtedly excels in certain aspects, there are a few areas that left us somewhat underwhelmed. Let's start with the positives. The standout feature of this establishment is undoubtedly its very good service. From the moment we walked in, we were greeted by a friendly lady, and the staff went out of their way to make us feel welcome. Our server was attentive, knowledgeable about the menu, and provided excellent recommendations. This level of service truly made the dining experience memorable and enjoyable. However, when it comes to the food, I must admit I had higher expectations. The menu boasts a variety of dishes, but I found the options to be somewhat uninspiring and not particularly trendsetting. The flavors were good, but they didn't quite reach the level of culinary innovation I had hoped for. It's a solid place if you're looking for classic dishes done well, but don't expect any avant-garde culinary adventures here. The biggest drawback for me was the pricing. While I can appreciate quality ingredients and skillful preparation, I found the prices to be on the higher side, considering the overall dining experience. For the same amount of money, I've had more exciting and innovative meals elsewhere. The value for money here is a bit questionable. In summary, Bisutoro offers great service and a comfortable, albeit not very trendy, atmosphere. If you're looking for a reliable dining option with a focus on service, you won't be disappointed. However, be prepared to pay a premium for your meal, and don't expect any groundbreaking culinary experiences. It's a decent choice for a special occasion or when you prioritize service over food innovation, but there are more wallet-friendly options available in the Scottsdale area for those seeking a memorable culinary adventure.

    1 person found this helpful

  12. dottiejill

    Phoenix

    6 reviews

    5.0

    6 reviews

    Dined on September 16, 2023

    overall5food4service5ambience5
    We went there for Restaurant week... chose the Appetizer Tuna....absolutely excellent Chose the salmon roll for entree...just ok not as tasty as we anticipated. Our server was very good. Drinks and wine very good as well. It is a little noisy...all in all we enjoyed

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  13. KathrynJ

    Phoenix

    31 reviews

    vip
    4.0

    31 reviews

    Dined on September 11, 2023

    overall4food5service4ambience3
    We were excited to try this place again since we only had been once when they first opened. We opted for the AZ Restaurant week menu. It was delicious. Food is amazing. I got the miso cod wraps for starters, Boo got the Gyoza, both were great. Next I got the 20oz Argentine Ribeye for an extra $20 and it was well worth it!! The meat was delicious and came on a platter with broiled cabbage, onion and mushrooms. The vegetables were almost caramelized and so yummy. Boo got the Miso Cod and enjoyed it. For dessert he got the Mochi and it was ok but the star was the Miso Caramel Cheesecake!! Wow!! So good. My only disappointment was there were no mocktails or hot tea options only cold green tea. We also would have preferred hot sake. This is such a missed opportunity for people who would rather have hot drinks. Please consider doing better.

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  14. jjbv

    Phoenix

    9 reviews

    5.0

    9 reviews

    Dined on September 10, 2023

    overall5food5service5ambience5
    Absolutely amazing meal, everything we ate was delicious and presented perfectly. Our server was excellent and extremely knowledgeable. We cannot wait to dine here again.

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  15. OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on August 30, 2023

    overall5food5service5ambience5
    I am speechless. Hands down, the best sushi and seafood in Arizona. I'm originally from Seattle, so I grew up seafood spoiled. The yuzu yellowtail crudo.. I literally don't have words. So perfect. Just try it, you'll see what I mean. We ended up ordering a second plate of the scallop crispy rice because they were gone about 45 seconds after they hit the table. The bao buns are all phenomenal, super fluffy. The steak rice bowl is huge. Like, massive. My fiancé always finishes his food and this man brought home leftovers! And the steak was cooked perfectly. Like, chefs kiss. I also want to recognize the staff. We have both worked in the food & beverage industry for most of our adult lives and we both agreed it was some of the best service we have ever seen, let alone been on the receiving end of. Kieonte was our server and he was absolutely fantastic. It was our first time in and he took the time to describe everything that he liked and/or was popular. I'm going to need to come back more than a few times because everything he described sounded fantastic. And after tasting the food we had this evening, I know it'll all be mind blowing. Hannah behind the bar crushed my cocktail and is super nice. The atmosphere is so inviting and chill, while still feeling super lush. The layout is great; it's has a nice open vibe to it, the colors and textures are very obviously deliberate and well executed. It's a great experience from the time you walk in until the time you leave. We'll be planning parties here, for sure.

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  16. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on August 15, 2023

    overall3food3service2ambience4
    This place has average food and substandard service. Maybe because it was lunchtime during the week they were clearly not busy at all.. the prices are far too high for the quality of the food that you get, which is pretty much just Soso. I do not think I would recommend this to any of my friends as I personally would not return, but based on his reputation, it was worth a shot definitely not worth revisiting.

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  17. Johnnny

    Phoenix

    2 reviews

    2.0

    2 reviews

    Dined on August 6, 2023

    overall2food5service4ambience4
    Way overpriced, would not recomend for the money, go to nobu in fashion square

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  18. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on July 30, 2023

    overall4food5service5ambience5
    Great service, great food…except our fried rice was all burnt on the bottom. We didn’t say anything because my guests just got in from a 4 hour delayed flight. They just wanted to eat and go home to bed. Also, I’m an Uni connoisseur and I felt $25 for 2 pcs of uni is a bit overpriced. Thank you.

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  19. OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on July 22, 2023

    overall5food5service5ambience5
    Staff is very attentive, loved the Garlic Fried Chicken

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  20. BarbW

    Phoenix

    1 review

    5.0

    1 review

    Dined on July 22, 2023

    overall5food5service5ambience5
    First time there was excellent prices a little high Ralph our server was so attentive knowledgeable friendly efficient he made the night perfect woukd recommend restaurant to others fyi was last night in Phoenix and it was a perfect place for my last meal There

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  21. Shayna

    1 review

    3.0

    1 review

    Dined on July 17, 2023

    overall3food3service4ambience4
    Horribly overpriced. There are so many other wonderful, nice, quality sushi restaurants to enjoy that do not price gouge just because of location. Our bill was laughable, and gross. They are not that good. Not even close.

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  22. EPhish

    Phoenix

    25 reviews

    vip
    5.0

    25 reviews

    Dined on July 2, 2023

    overall5food5service5ambience5
    First time here and for certain we will be back. It was amazing! The decor, ambiance were very much our style and to our liking. The service was impeccable and the food was delicious. My miso cod was the best I’ve ever had and my wife agrees it was amazing. Everything from the garlic fried chicken app to my cod to my wife’s sushi. 5 stars and kudos to the entire staff!!

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  23. OpenTable Diner

    1 review

    2.0

    1 review

    Dined on June 19, 2023

    overall2food4service2ambience3
    We attended a Fathers Day dinner at Bisutoro last night. The food was good and the fish was wonderful. But everything else was a total disaster. We arrived to a mostly empty restaurant for a 5pm reservation. The single hostess took 20 minutes to get us seated at a table. Other staff mingled and watched as our party and three others waited to be seated instead of stepping in to help. Once seated, we ordered drinks. My sons soda arrived with a dead fly floating in it. He didn’t notice right away and drank part of it (he’s 6). We fished the fly out and they replaced the soda, but left the soggy dead fly on the table for the rest of our meal. The food was good, but service was slow and inattentive in a nearly empty restaurant. All in all, dinner for two adults and three kids was over $400. Even for a nice sushi restaurant, that is exorbitant. We have always had great experiences at Obon, but this was a hard pass.

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  24. YW2003

    Phoenix

    1 review

    vip
    3.0

    1 review

    Dined on June 18, 2023

    overall3food2service3ambience4
    Food is very salty, both sushi rolls and kitchen food. The soft shell buns were way over cooked and so salty, I couldn’t finish it, not to mention it’s $8.5 for one small piece. The restaurant itself is nice, pretty trendy. Wish the food could be better!

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  25. Thaaccident

    Phoenix

    7 reviews

    4.0

    7 reviews

    Dined on June 10, 2023

    overall4food5service3ambience5
    Service was spotty, inconsistent attention given, nice staff but limited attentiveness

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  26. KirbyM

    Chicago

    13 reviews

    vip
    4.0

    13 reviews

    Dined on May 28, 2023

    overall4food4service2ambience4
    Nigiri was excellent - service was lacking. Sat alone at the sushi bar on a night that wasn’t too busy. Sat for 15 min without server coming by - if it wasn’t for the sushi chef noticing and taking care of me himself, don’t think the server would have ever come by. Food was great in the end though

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  27. JenniferG

    Phoenix

    6 reviews

    3.0

    6 reviews

    Dined on May 28, 2023

    overall3food4service3ambience4
    Food was good. Appetizers portion was extremely small. But not sure if it was because of restaurant week. But it was good. It took forever for every step of the process though. It wasn’t even busy at the time we went so did t understand why it took so long. Especially the appetizer which was so small. By the time the next part of the meal came we were starving and the food wasn’t enough for the cost. But ambience is nice, they are friendly and the food was good.

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  28. TaniLang

    Phoenix

    15 reviews

    vip
    5.0

    15 reviews

    Dined on May 28, 2023

    overall5food5service4ambience5
    The food is excellent…dined during AZ Restaurant Week and was able to taste a lot of dishes and also ordered off their regular menu. Enjoyed everything we ate…katsu chicken bao, toro tuna, crab fried rice, ribs, gyoza, miso cod, 20oz rib eye and glass noodles with added steak. The only thing off was the timing of the food and drinks - but the food overcame that issue. Will be back soon and often.

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  29. Jessica

    Phoenix

    3 reviews

    3.0

    3 reviews

    Dined on May 25, 2023

    overall3food4service2ambience5
    Service was incredibly slow. Our drink orders came out at separate times. Our entrees were served before our appetizers. And all 3 of us dining got our dishes at separate times. Our ice cream desserts were melted by the time they got to the table. Overall mediocre experience.

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  30. JamB

    San Diego

    10 reviews

    3.0

    10 reviews

    Dined on May 21, 2023

    overall3food4service3ambience4
    Service and speed of food was slow and off. Maybe an off night. Food and drinks were good, but not worth the price.

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  31. SusanL

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on May 21, 2023

    overall5food5service5ambience5
    Highly recommend! The sushi, ribs, and cheesecake are fabulous!!

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  32. SuzeQ

    Phoenix

    31 reviews

    vip
    4.0

    31 reviews

    Dined on May 15, 2023

    overall4food4service4ambience5
    Bisutoro was a perfect choice for a combination celebration: Mother's Day and my son's birthday - and also in anticipation of a trip to Japan we'll be taking with him and his wife later in the year. The meal did not disappoint, staring with a variety of Bao buns and my personal favorite of steak rice bowl, a serving large enough to provide dinner for the following night. Our server was attentive and knowledgeable about the selection of drinks, leading me to choose the refreshing Sezchuan Sour. I've no doubt we'll be returning sample more before our departure to Japan.

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  33. OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 14, 2023

    overall1food2service1ambience4
    Was super slow on weekend night- only us and one other table.. took 25 mins to get our drinks while we had already ordered and finished appetizers. Cute place.. we were wondering why not many people were dining here.. until it took 25 mins for drinks when the restaurant was dead and Apps were 3/10. Over priced for what it is- baked rolls and crispy chicken- the food reminded me of a cheap Chinese buffet. The staff is knowledgeable but when you wait 25+ mins for a drink when the restaurant is empty and the “best thing on the menu” is a 3/10 there was no way I was going to order anything else here. Won’t come again unfortunately.

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  34. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5
    Amazing food, knowledgeable service, and will definitely come back to try more menu items.

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  35. OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5
    This was honestly one of the best dinners I have ever had. Our server (I am so upset I don’t remember his name. Just the sweetest, most entergetic, and knowledgeable man.) was the star of the show. His intelligence on the menu and the background made the food that much more special. We tried pretty much one of everything on the menu, and we can honestly say there was not one thing we didn’t like. We are foodies and eat just about anything anywhere, and we are all still raving about this experience. How this place isn’t booked months in advance? I have no idea. If there is one piece of advise I can give you is get the beef flight. We will be returning, and soon!

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  36. DanielaA

    Phoenix

    18 reviews

    vip
    2.0

    18 reviews

    Dined on May 14, 2023

    overall2food3service1ambience4
    Service was severely lacking. Almost impossible to get the waiters attention to get water refills, drinks, etc. Food was okay and not as good as our first visit. Restaurant was not busy nor was the bar. We were overcharged as 2 dishes were added to our bill that we did not order/receive. Unfortunate. We will not put this restaurant on our radar in the future.

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  37. HKAZ

    Phoenix

    13 reviews

    vip
    3.0

    13 reviews

    Dined on May 13, 2023

    overall3food3service3ambience4
    I would not go back. Food was alright but not great. Service was sub par.

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  38. KimA

    1 review

    5.0

    1 review

    Dined on May 12, 2023

    overall5food5service4ambience4
    Food was amazing, service was good but could have been more attentive for a large group on a very quiet night. Thanks for the complimentary special occasion dessert.

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  39. TobiO

    New York Area

    21 reviews

    vip
    5.0

    21 reviews

    Dined on May 10, 2023

    overall5food5service4ambience4
    Fantastic dining and experience as ALWAYS! Great staff always willing to propose good recommendations.

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  40. OpenTable Diner

    Phoenix

    4 reviews

    vip
    5.0

    4 reviews

    Dined on May 9, 2023

    overall5food5service5ambience5
    As an Asian person, I’m more particular about sushi. And there are only a handful of restaurants in the valley that I’ll go to for sushi. Bisutoro had wonderful sushi that was fresh and the roll size was just right. We had 3 different signature rolls and the hamachi crudo had fantastic flavor and was equally fresh. The ambience is also upscale and very clean. Our server was very attentive and helpful. We were there for lunch so didn’t try their cocktails. Definitely looking forward to another visit soon.

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FAQs

You can order delivery directly from Bisutoro at The Biltmore using the Order Online button. Bisutoro at The Biltmore also offers delivery in partnership with Uber Eats.

Bisutoro at The Biltmore is rated 4.6 stars by 203 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 20 times today

Order delivery or takeout

Google Map for Bisutoro at The Biltmore

2502 E Camelback Rd 119, Phoenix, AZ 85016

Dining areas

Additional information

  • Cross street
    24th St & Camelback Rd
  • Neighborhood
    Biltmore
  • Hours of operation
    Lunch Daily 11:30 am–4:00 pm Happy Hour Daily 2:00 pm–6:00 pm Dinner Mon–Thu, Sun 5:00 pm–8:30 pm Fri, Sat 5:00 pm–10:00 pm
  • Price
    $31 to $50
  • Cuisines
    Japanese, Korean, American
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Private Lot
  • Payment options
    AMEX, Mastercard, Visa
  • Additional
    Beer, Cocktails, Full Bar, Wine
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