Bisutoro at The Biltmore

Name: Bisutoro at The Biltmore
Address: 2502 E Camelback Rd 119, Phoenix, AZ, United States, 85016
Telephone: (602) 560-0033
Price range: $31 to $50
Rating: 4.6

4.6

203 Reviews

$31 to $50

Japanese

Top Tags:

Upscale-casual Japanese American eatery serving sushi, steaks, cold beer and cocktails in a stylish spacious atomosphere.

Make a reservation

Party Size

2 people

DateTime

Dec 3, 2023

7:00 PM

Booked 20 times today

Order delivery or takeout

Dining areas

Additional information

Dining style
Casual Elegant
Price
$31 to $50
Cuisines
Japanese, Korean, American
Hours of operation
Lunch Daily 11:30 am–4:00 pm Happy Hour Daily 2:00 pm–6:00 pm Dinner Mon–Thu, Sun 5:00 pm–8:30 pm Fri, Sat 5:00 pm–10:00 pm
Phone number
(602) 560-0033
Website
http://www.obonsushi.com/
Payment options
AMEX, Mastercard, Visa
Dress code
Business Casual

Location
2502 E Camelback Rd 119, Phoenix, AZ 85016
Neighborhood
Biltmore
Cross street
24th St & Camelback Rd
Parking details
Private Lot
Additional
Beer, Cocktails, Full Bar, Wine

Offers

Omakase Sake Flight!
Multiple dates available
Sun - Thu - 11:30 AM - 4:00 PM, 4:00 PM - 8:15 PM,Fri - Sat - 11:30 AM - 4:00 PM, 4:00 PM - 9:45 PM
Indulge our Omakase Sake Flight! The flight will guide you through a variety of four hand curated sakes ranging from Nigori to Junmai Daiginjo. Make your reservation NOW!

Popular dishes

What 203 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6

4.6 based on recent ratings

4.5Food
4.5Service
4.5Ambience
4Value

Noise • Moderate

Loved For

Phoenix / Arizona
Good for business meals
Phoenix / Arizona
Japanese
Phoenix
Good for business meals
Phoenix
Innovative
Phoenix
Healthy

203 Reviews

EL
EnjoyLife
Beijing
22 reviews
vip
5.0
22 reviews
Dined 7 days ago
overall5food5service5ambience5
Kina our server and bartender was super busy but managed to get our food out and serve amazing drinks.
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LK
LisaK
Omaha
18 reviews
vip
5.0
18 reviews
Dined 7 days ago
overall5food5service5ambience5
Great food and service! Cool spot in the Biltmore area!
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S
Scully
Las Vegas
16 reviews
vip
5.0
16 reviews
Dined 7 days ago
overall5food5service5ambience5
Our server was Cody, and he was fantastic. He made great recommendations for us. All of the sushi we had was excellent. Cody recommended the Korean fluke, which was incredibly light and so, so good. The toro was superb; like fish wagyu. We also had the chicken bao bun and shrimp tempura, which were both great. Our cocktails were excellent as well. Great experience.
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OT
OpenTable Diner
Phoenix
27 reviews
vip
4.0
27 reviews
Dined on November 23, 2023
overall4food5service2ambience4
The food was good but the service was not great. They weren’t very busy and didn’t appear shorthanded but our server just didn’t do a good job.
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OT
OpenTable Diner
Phoenix
1 review
3.0
1 review
Dined on November 12, 2023
overall3food4service5ambience2
The food was good. Especially the crispy rice and peppers. However, the whole experience was brought down because the restaurant had a strong dirty dish towel odor. I was shocked my wife still wanted to eat there.
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OT
OpenTable Diner
Tampa
2 reviews
5.0
2 reviews
Dined on October 25, 2023
overall5food5service5ambience5
Really good food! Excellent service! I recommend it!
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AX
AutoXChris
Exclusive
4 reviews
5.0
4 reviews
Dined on October 1, 2023
overall5food5service5ambience5
The ambiance of the restaurant was very well put together. The service was incredible! Food came out in a timely fashion and the waiter set the exceptions and asked if we wanted certain things at certain times. The food was better than I was expecting. A5 Wagyu was perfectly done, Bao buns were perfectly prepared, and the sake and whiskey collection was fantastic. I was very confused why it was not very busy. Seems like this is a very good restaurant.
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CL
CoreyLoanatikSchwartz
1 review
3.0
1 review
Dined on September 24, 2023
overall3food3service4ambience4
The soup was terribly over salted and had to be sent back, everything else was ok, but, nothing more. For $100 for two people and no alcohol I'd rather eat at home. I really wanted to like it.
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TJ
TiffanyJ
Houston
2 reviews
5.0
2 reviews
Dined on September 24, 2023
overall5food5service5ambience5
One of the best sushi spots in AZ. I’ll definitely be back. The cocktail were delicious.
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JD
JyotiD
Phoenix
55 reviews
vip
5.0
55 reviews
Dined on September 17, 2023
overall5food5service5ambience5
Always fabulous! Great service! Fantastic food! Great ambiance. Local gem
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BA
BenA
Phoenix
25 reviews
vip
3.0
25 reviews
Dined on September 16, 2023
overall3food3service4ambience3
We recently dined at Bisutoro, and our experience was a mix of highs and lows. While the restaurant undoubtedly excels in certain aspects, there are a few areas that left us somewhat underwhelmed. Let's start with the positives. The standout feature of this establishment is undoubtedly its very good service. From the moment we walked in, we were greeted by a friendly lady, and the staff went out of their way to make us feel welcome. Our server was attentive, knowledgeable about the menu, and provided excellent recommendations. This level of service truly made the dining experience memorable and enjoyable. However, when it comes to the food, I must admit I had higher expectations. The menu boasts a variety of dishes, but I found the options to be somewhat uninspiring and not particularly trendsetting. The flavors were good, but they didn't quite reach the level of culinary innovation I had hoped for. It's a solid place if you're looking for classic dishes done well, but don't expect any avant-garde culinary adventures here. The biggest drawback for me was the pricing. While I can appreciate quality ingredients and skillful preparation, I found the prices to be on the higher side, considering the overall dining experience. For the same amount of money, I've had more exciting and innovative meals elsewhere. The value for money here is a bit questionable. In summary, Bisutoro offers great service and a comfortable, albeit not very trendy, atmosphere. If you're looking for a reliable dining option with a focus on service, you won't be disappointed. However, be prepared to pay a premium for your meal, and don't expect any groundbreaking culinary experiences. It's a decent choice for a special occasion or when you prioritize service over food innovation, but there are more wallet-friendly options available in the Scottsdale area for those seeking a memorable culinary adventure.
1 person found this helpful
d
dottiejill
Phoenix
6 reviews
5.0
6 reviews
Dined on September 16, 2023
overall5food4service5ambience5
We went there for Restaurant week... chose the Appetizer Tuna....absolutely excellent Chose the salmon roll for entree...just ok not as tasty as we anticipated. Our server was very good. Drinks and wine very good as well. It is a little noisy...all in all we enjoyed
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KJ
KathrynJ
Phoenix
31 reviews
vip
4.0
31 reviews
Dined on September 11, 2023
overall4food5service4ambience3
We were excited to try this place again since we only had been once when they first opened. We opted for the AZ Restaurant week menu. It was delicious. Food is amazing. I got the miso cod wraps for starters, Boo got the Gyoza, both were great. Next I got the 20oz Argentine Ribeye for an extra $20 and it was well worth it!! The meat was delicious and came on a platter with broiled cabbage, onion and mushrooms. The vegetables were almost caramelized and so yummy. Boo got the Miso Cod and enjoyed it. For dessert he got the Mochi and it was ok but the star was the Miso Caramel Cheesecake!! Wow!! So good. My only disappointment was there were no mocktails or hot tea options only cold green tea. We also would have preferred hot sake. This is such a missed opportunity for people who would rather have hot drinks. Please consider doing better.
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j
jjbv
Phoenix
9 reviews
5.0
9 reviews
Dined on September 10, 2023
overall5food5service5ambience5
Absolutely amazing meal, everything we ate was delicious and presented perfectly. Our server was excellent and extremely knowledgeable. We cannot wait to dine here again.
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OT
OpenTable Diner
Chicago
2 reviews
5.0
2 reviews
Dined on August 30, 2023
overall5food5service5ambience5
I am speechless. Hands down, the best sushi and seafood in Arizona. I'm originally from Seattle, so I grew up seafood spoiled. The yuzu yellowtail crudo.. I literally don't have words. So perfect. Just try it, you'll see what I mean. We ended up ordering a second plate of the scallop crispy rice because they were gone about 45 seconds after they hit the table. The bao buns are all phenomenal, super fluffy. The steak rice bowl is huge. Like, massive. My fiancé always finishes his food and this man brought home leftovers! And the steak was cooked perfectly. Like, chefs kiss. I also want to recognize the staff. We have both worked in the food & beverage industry for most of our adult lives and we both agreed it was some of the best service we have ever seen, let alone been on the receiving end of. Kieonte was our server and he was absolutely fantastic. It was our first time in and he took the time to describe everything that he liked and/or was popular. I'm going to need to come back more than a few times because everything he described sounded fantastic. And after tasting the food we had this evening, I know it'll all be mind blowing. Hannah behind the bar crushed my cocktail and is super nice. The atmosphere is so inviting and chill, while still feeling super lush. The layout is great; it's has a nice open vibe to it, the colors and textures are very obviously deliberate and well executed. It's a great experience from the time you walk in until the time you leave. We'll be planning parties here, for sure.
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OT
OpenTable Diner
1 review
3.0
1 review
Dined on August 15, 2023
overall3food3service2ambience4
This place has average food and substandard service. Maybe because it was lunchtime during the week they were clearly not busy at all.. the prices are far too high for the quality of the food that you get, which is pretty much just Soso. I do not think I would recommend this to any of my friends as I personally would not return, but based on his reputation, it was worth a shot definitely not worth revisiting.
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J
Johnnny
Phoenix
2 reviews
2.0
2 reviews
Dined on August 6, 2023
overall2food5service4ambience4
Way overpriced, would not recomend for the money, go to nobu in fashion square
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OT
OpenTable Diner
1 review
4.0
1 review
Dined on July 30, 2023
overall4food5service5ambience5
Great service, great food…except our fried rice was all burnt on the bottom. We didn’t say anything because my guests just got in from a 4 hour delayed flight. They just wanted to eat and go home to bed. Also, I’m an Uni connoisseur and I felt $25 for 2 pcs of uni is a bit overpriced. Thank you.
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OT
OpenTable Diner
Phoenix
1 review
5.0
1 review
Dined on July 22, 2023
overall5food5service5ambience5
Staff is very attentive, loved the Garlic Fried Chicken
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BW
BarbW
Phoenix
1 review
5.0
1 review
Dined on July 22, 2023
overall5food5service5ambience5
First time there was excellent prices a little high Ralph our server was so attentive knowledgeable friendly efficient he made the night perfect woukd recommend restaurant to others fyi was last night in Phoenix and it was a perfect place for my last meal There
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S
Shayna
1 review
3.0
1 review
Dined on July 17, 2023
overall3food3service4ambience4
Horribly overpriced. There are so many other wonderful, nice, quality sushi restaurants to enjoy that do not price gouge just because of location. Our bill was laughable, and gross. They are not that good. Not even close.
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EP
EPhish
Phoenix
25 reviews
vip
5.0
25 reviews
Dined on July 2, 2023
overall5food5service5ambience5
First time here and for certain we will be back. It was amazing! The decor, ambiance were very much our style and to our liking. The service was impeccable and the food was delicious. My miso cod was the best I’ve ever had and my wife agrees it was amazing. Everything from the garlic fried chicken app to my cod to my wife’s sushi. 5 stars and kudos to the entire staff!!
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OT
OpenTable Diner
1 review
2.0
1 review
Dined on June 19, 2023
overall2food4service2ambience3
We attended a Fathers Day dinner at Bisutoro last night. The food was good and the fish was wonderful. But everything else was a total disaster. We arrived to a mostly empty restaurant for a 5pm reservation. The single hostess took 20 minutes to get us seated at a table. Other staff mingled and watched as our party and three others waited to be seated instead of stepping in to help. Once seated, we ordered drinks. My sons soda arrived with a dead fly floating in it. He didn’t notice right away and drank part of it (he’s 6). We fished the fly out and they replaced the soda, but left the soggy dead fly on the table for the rest of our meal. The food was good, but service was slow and inattentive in a nearly empty restaurant. All in all, dinner for two adults and three kids was over $400. Even for a nice sushi restaurant, that is exorbitant. We have always had great experiences at Obon, but this was a hard pass.
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YW
YW2003
Phoenix
1 review
vip
3.0
1 review
Dined on June 18, 2023
overall3food2service3ambience4
Food is very salty, both sushi rolls and kitchen food. The soft shell buns were way over cooked and so salty, I couldn’t finish it, not to mention it’s $8.5 for one small piece. The restaurant itself is nice, pretty trendy. Wish the food could be better!
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T
Thaaccident
Phoenix
7 reviews
4.0
7 reviews
Dined on June 10, 2023
overall4food5service3ambience5
Service was spotty, inconsistent attention given, nice staff but limited attentiveness
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KM
KirbyM
Chicago
13 reviews
vip
4.0
13 reviews
Dined on May 28, 2023
overall4food4service2ambience4
Nigiri was excellent - service was lacking. Sat alone at the sushi bar on a night that wasn’t too busy. Sat for 15 min without server coming by - if it wasn’t for the sushi chef noticing and taking care of me himself, don’t think the server would have ever come by. Food was great in the end though
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JG
JenniferG
Phoenix
6 reviews
3.0
6 reviews
Dined on May 28, 2023
overall3food4service3ambience4
Food was good. Appetizers portion was extremely small. But not sure if it was because of restaurant week. But it was good. It took forever for every step of the process though. It wasn’t even busy at the time we went so did t understand why it took so long. Especially the appetizer which was so small. By the time the next part of the meal came we were starving and the food wasn’t enough for the cost. But ambience is nice, they are friendly and the food was good.
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TL
TaniLang
Phoenix
15 reviews
vip
5.0
15 reviews
Dined on May 28, 2023
overall5food5service4ambience5
The food is excellent…dined during AZ Restaurant Week and was able to taste a lot of dishes and also ordered off their regular menu. Enjoyed everything we ate…katsu chicken bao, toro tuna, crab fried rice, ribs, gyoza, miso cod, 20oz rib eye and glass noodles with added steak. The only thing off was the timing of the food and drinks - but the food overcame that issue. Will be back soon and often.
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J
Jessica
Phoenix
3 reviews
3.0
3 reviews
Dined on May 25, 2023
overall3food4service2ambience5
Service was incredibly slow. Our drink orders came out at separate times. Our entrees were served before our appetizers. And all 3 of us dining got our dishes at separate times. Our ice cream desserts were melted by the time they got to the table. Overall mediocre experience.
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JB
JamB
San Diego
10 reviews
3.0
10 reviews
Dined on May 21, 2023
overall3food4service3ambience4
Service and speed of food was slow and off. Maybe an off night. Food and drinks were good, but not worth the price.
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SL
SusanL
Chicago
4 reviews
5.0
4 reviews
Dined on May 21, 2023
overall5food5service5ambience5
Highly recommend! The sushi, ribs, and cheesecake are fabulous!!
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SQ
SuzeQ
Phoenix
31 reviews
vip
4.0
31 reviews
Dined on May 15, 2023
overall4food4service4ambience5
Bisutoro was a perfect choice for a combination celebration: Mother's Day and my son's birthday - and also in anticipation of a trip to Japan we'll be taking with him and his wife later in the year. The meal did not disappoint, staring with a variety of Bao buns and my personal favorite of steak rice bowl, a serving large enough to provide dinner for the following night. Our server was attentive and knowledgeable about the selection of drinks, leading me to choose the refreshing Sezchuan Sour. I've no doubt we'll be returning sample more before our departure to Japan.
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OT
OpenTable Diner
1 review
1.0
1 review
Dined on May 14, 2023
overall1food2service1ambience4
Was super slow on weekend night- only us and one other table.. took 25 mins to get our drinks while we had already ordered and finished appetizers. Cute place.. we were wondering why not many people were dining here.. until it took 25 mins for drinks when the restaurant was dead and Apps were 3/10. Over priced for what it is- baked rolls and crispy chicken- the food reminded me of a cheap Chinese buffet. The staff is knowledgeable but when you wait 25+ mins for a drink when the restaurant is empty and the “best thing on the menu” is a 3/10 there was no way I was going to order anything else here. Won’t come again unfortunately.
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OT
OpenTable Diner
1 review
5.0
1 review
Dined on May 14, 2023
overall5food5service5ambience5
Amazing food, knowledgeable service, and will definitely come back to try more menu items.
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OT
OpenTable Diner
Houston
1 review
5.0
1 review
Dined on May 14, 2023
overall5food5service5ambience5
This was honestly one of the best dinners I have ever had. Our server (I am so upset I don’t remember his name. Just the sweetest, most entergetic, and knowledgeable man.) was the star of the show. His intelligence on the menu and the background made the food that much more special. We tried pretty much one of everything on the menu, and we can honestly say there was not one thing we didn’t like. We are foodies and eat just about anything anywhere, and we are all still raving about this experience. How this place isn’t booked months in advance? I have no idea. If there is one piece of advise I can give you is get the beef flight. We will be returning, and soon!
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DA
DanielaA
Phoenix
18 reviews
vip
2.0
18 reviews
Dined on May 14, 2023
overall2food3service1ambience4
Service was severely lacking. Almost impossible to get the waiters attention to get water refills, drinks, etc. Food was okay and not as good as our first visit. Restaurant was not busy nor was the bar. We were overcharged as 2 dishes were added to our bill that we did not order/receive. Unfortunate. We will not put this restaurant on our radar in the future.
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HK
HKAZ
Phoenix
13 reviews
vip
3.0
13 reviews
Dined on May 13, 2023
overall3food3service3ambience4
I would not go back. Food was alright but not great. Service was sub par.
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KA
KimA
1 review
5.0
1 review
Dined on May 12, 2023
overall5food5service4ambience4
Food was amazing, service was good but could have been more attentive for a large group on a very quiet night. Thanks for the complimentary special occasion dessert.
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TO
TobiO
New York Area
21 reviews
vip
5.0
21 reviews
Dined on May 10, 2023
overall5food5service4ambience4
Fantastic dining and experience as ALWAYS! Great staff always willing to propose good recommendations.
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OT
OpenTable Diner
Phoenix
4 reviews
vip
5.0
4 reviews
Dined on May 9, 2023
overall5food5service5ambience5
As an Asian person, I’m more particular about sushi. And there are only a handful of restaurants in the valley that I’ll go to for sushi. Bisutoro had wonderful sushi that was fresh and the roll size was just right. We had 3 different signature rolls and the hamachi crudo had fantastic flavor and was equally fresh. The ambience is also upscale and very clean. Our server was very attentive and helpful. We were there for lunch so didn’t try their cocktails. Definitely looking forward to another visit soon.
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FAQs

You can order delivery directly from Bisutoro at The Biltmore using the Order Online button. Bisutoro at The Biltmore also offers delivery in partnership with Uber Eats.

Bisutoro at The Biltmore is rated 4.6 stars by 203 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Dec 3, 2023

7:00 PM

Booked 20 times today

Order delivery or takeout

2502 E Camelback Rd 119, Phoenix, AZ 85016

Dining areas

Additional information

Cross street
24th St & Camelback Rd
Neighborhood
Biltmore
Hours of operation
Lunch Daily 11:30 am–4:00 pm Happy Hour Daily 2:00 pm–6:00 pm Dinner Mon–Thu, Sun 5:00 pm–8:30 pm Fri, Sat 5:00 pm–10:00 pm
Price
$31 to $50
Cuisines
Japanese, Korean, American
Dining style
Casual Elegant
Dress code
Business Casual
Parking details
Private Lot
Payment options
AMEX, Mastercard, Visa
Additional
Beer, Cocktails, Full Bar, Wine

Website
http://www.obonsushi.com/
Phone number
(602) 560-0033

Bisutoro at The Biltmore

Make a reservation

Order delivery or takeout

Dining areas

Additional information

Offers

Omakase Sake Flight!

Popular dishes

Steak Tartar

Ribeye

Yellowtail

Menu

What 203 people are saying

Overall ratings and reviews

Loved For

FAQs

Does Bisutoro at The Biltmore offer delivery through OpenTable or takeout?

How is Bisutoro at The Biltmore restaurant rated?

Is Bisutoro at The Biltmore currently accepting reservations?

Make a reservation

Order delivery or takeout

Dining areas

Additional information