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  5. Biltmore
Upscale-casual Japanese American eatery. - Bisutoro at The Biltmore, Phoenix, AZ

Bisutoro at The Biltmore

4.6
4.6
242 Reviews
$31 to $50
Japanese
Upscale-casual Japanese American eatery serving sushi, steaks, cold beer and cocktails in a stylish spacious atomosphere.

Make a reservation

2 people

7:00 PM


Booked 23 times today

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Japanese, Korean, American
  • Hours of operation
    Lunch Daily 11:30 am–4:00 pm Happy Hour Daily 2:00 pm–6:00 pm Dinner Mon–Thu, Sun 5:00 pm–8:30 pm Fri, Sat 5:00 pm–10:00 pm
  • Phone number
    (602) 560-0033
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Business Casual

Offers

  • Omakase Sake Flight!

    Multiple dates available
    Sun - Thu - 11:30 AM - 4:00 PM, 4:00 PM - 8:15 PM,Fri - Sat - 11:30 AM - 4:00 PM, 4:00 PM - 9:45 PM
    Indulge our Omakase Sake Flight! The flight will guide you through a variety of four hand curated sakes ranging from Nigori to Junmai Daiginjo. Make your reservation NOW!

    Omakase Sake Flight! Photo

What 242 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.5Service
  • 4.6Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Phoenix / Arizona

    Japanese

  • Phoenix

    Good for business meals

  • Phoenix

    Innovative

242 Reviews
  1. OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a very great time filled ourselves with great company and the great ambiance was the perfect addition to a marvelous night!

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  2. OpenTable Diner

    Phoenix

    7 reviews

    5.0

    7 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Our sever Missy R did an excellent job taking care of us. It was very busy but she and the staff did great.

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  3. OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was amazing and their service was also incredible, the servers were kind and respectful. Highly recommend this for dinner or lunch.

    Is this helpful?

  4. KaelaH

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on February 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We brought my husband here for dinner on his birthday and had a wonderful time. The bao buns, crispy rice sushi, and spicy crispy chicken were highlights! We also had a sushi roll that was quite good, but I feel that great sushi can be found a lot of places more affordably and just as good. I highly recommend coming here and trying some of their more unique dishes - getting a bunch of smaller plates to share is definitely the move here! Cocktails were yummy and our server was friendly and attentive. Although it was expensive, this was a great place to celebrate a birthday with a nice meal.

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  5. MarioV

    Phoenix

    1 review

    5.0

    1 review

    Dined on February 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was outstanding and the service was impeccable.

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  6. OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great experience! Great food! Great people! What else can you look for?

    Is this helpful?

  7. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Celebrated our 8th anniversary and honestly it’s was amazing!!. Food was delicious and totally worth it. I recommend %100.

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  8. Betz

    Phoenix

    1 review

    5.0

    1 review

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fast and friendly service , it felt like a nice upscale experience but the restaurant itself was not super fancy. Our waiter let us try our wine before committing and all the food was delicious from pasta , to bao buns and the sushi was definitely a highlight with the fish being immaculate and tasting truly fresh.

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  9. OpenTable Diner

    Phoenix

    3 reviews

    vip
    1.0

    3 reviews

    Dined on February 17, 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 2
    The level of service within the Biltmore experience should be elevated to a definition worthy of “experience”. My husband and I travel a lot, Worldly and enjoy trying new foods. The food here was lovely, and that’s where our experience stops. Although our server was new to the floor, it is the expectation they are able to define the menu, when questions are asked. Same with the cocktail menu. Food came out- out of order apps last, sushi first, making it difficult to time thetemp of our food. Such a missed opportunity

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  10. OpenTable Diner

    Phoenix

    3 reviews

    2.0

    3 reviews

    Dined on February 17, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Birthday celebration - nothing mentioned by server although noted in reservation. Server paid more attention to my dining companion - as I had to ask on the status of the water for the table, chase my own refill. His just magically appeared lol. Food was dropped but there was zero follow up, how things tasted etc. watched server fawn over couple next to us as well. It was weird. I’m a friendly person & by the time I left I was irritated & annoyed about spending $180 on a dinner for 2. Portions were very small, one bun is 2 bites. One $15 cocktail was 2 sips. Wish we’d gone to shimogamo instead.

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  11. AExpo

    Phoenix

    1 review

    3.0

    1 review

    Dined on February 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4
    My husband and I were very excited to celebrate a belated Valentines dinner at Bisutoro. It had been on our list to try since it opened its doors. When we arrived, though we had made a reservation a week in advance, they had not prepared adequately. We were put in a side room where they made a makeshift table for two. In the first thirty minutes after being seated, we observed this happen with several other couples, all who had made reservations in advance. The service was subpar, but the servers were friendly. The food was good, but nothing special. The garlic chicken appetizer was dry and difficult to eat. The gyoza was good, but heavily fried. The sushi was the saving grace - very good quality. Overall, we were disappointed in our experience and will not be returning. Their food is very expensive for being so average.

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  12. HeidiB

    Phoenix

    11 reviews

    vip
    1.0

    11 reviews

    Dined on February 15, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    As I wrote on my check, only once in my 52 years have I not left a tip and this was the second time. When I arrived for my lunch, I was early and was the only guest in the restaurant with the server. She happened to be right in front of me, slicing citrus for the bar, handling glassware, etc. While she was doing this, she was sniffling constantly, and then wiped her nose with her hand. In that moment, I asked her if she was sick and she said “no it’s just allergies and how rude of you to ask.” I said, based on the fact you are handling everybody’s food and drinks and using your hand to wipe your running nose, I feel justified asking. Between her condescending demeanor that carried on for the next few minutes and the food, which has gone shockingly downhill, I will never return to the restaurant.

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  13. OpenTable Diner

    Phoenix

    1 review

    4.0

    1 review

    Dined on February 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 5
    Seafood was amazing! Only issue we had was with the New York strip, ordered it medium and it came out mostly well done. They offered to remake it but we ended up being too full for it anyways so they just took it off. Service could’ve been better but with me being a server I gave her some grace. Will definitely be back though!

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  14. Josh

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great sushi / Good vibes and ambiance. Highly recommended

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  15. OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The service, the staff, and the FOOD was absolutely amazing. I took my finance out for Valentine’s Day and we both enjoyed our dinner so much. Highly recommended!

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  16. BlakeG

    Las Vegas

    6 reviews

    5.0

    6 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was wonderful! Our waitress Kina took great care of us! She led us through a fantastic meal, from sashimi and sushi rolls then onto crabcake and miso black cod all paired with a great bottle of sake that she recommended. We will definitely be back!!!

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  17. OpenTable Diner

    San Diego

    5 reviews

    5.0

    5 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    100% recommend the noodles, we haven’t been able to stop thinking about them since.

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  18. OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on February 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Sat at the sushi bar and loved chatting with the very knowledgeable Victoria (I think that was her name). Everything we ordered was fabulous! Not your regular old sushi!!!!

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  19. OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on February 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Highly recommend the short rib bun and bluefin tuna sushi rolls.

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  20. RickD

    Edmonton

    1 review

    3.0

    1 review

    Dined on February 7, 2024

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 4
    A little expensive for the amount we received. Service was great food was good and was hoping for a local beer

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  21. Silvie

    Orange County

    23 reviews

    vip
    5.0

    23 reviews

    Dined on February 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Husband and I went for date night and enjoyed our evening. Our server Keyante was very knowledgeable, attentive, polite, and charismatic.The recommendations were perfect and the food was delicious we ordered: shishito, yuzo yellowtail crudo, chili sesame tuna roll, nigiri’s, wagyu, broccolini, mushrooms, everything was perfection. No way we could possibly try everything on the menu in one night so we’ll be back soon to try more.

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  22. DeniseC

    Phoenix

    1 review

    1.0

    1 review

    Dined on January 28, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4
    Made reservations for a birthday dinner for part of 8. At 715pm only 4 got their meals before 840pm. Did not order anything that was said to take over an hour to make. Just sushi and we had to leave without eating because we had a birthday surprise at 915pm at another venue. Service was terrible there were 4 different waiters that would come by every so often. At one point they just stop coming by we were only able to get one round of drinks because no one ever came back to ask us for drinks and when we tried to find our waiter, we could not. By the time we needed to leave, we let them know we can no longer have the food and all of a sudden they said that the food was coming out. Unfortunately, we were not able to stay to eat because of the following event. For those who did receive some food the food was fine but unfortunately, the overall experience was terrible. They were not super busy being it was a Friday they just said that their kitchen was backed up. They did not offer any kind of apology just let us know that their kitchen is back.

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  23. Manuel

    Phoenix

    7 reviews

    vip
    5.0

    7 reviews

    Dined on January 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    , Best cocktails 🍹, And food was so delicious!!! Great customer service .. 100 % recommended!!!

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  24. StaciM

    Greater Boston

    3 reviews

    2.0

    3 reviews

    Dined on January 28, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2
    Good quality was good but way heavy handed on the spice. Took 50 minutes to get our drink order (3 drinks). Repeatedly had to go inside to remind the waiters to take orders. Just couldn’t believe why it was so bad.

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  25. OpenTable Diner

    Caribbean

    2 reviews

    5.0

    2 reviews

    Dined on January 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing- best sushi I’ve had since moving to AZ 2 years ago. The sushi menu is somewhat limited but everything we ordered was delightful. We were 15 minutes late to our reservation which put us at close and they still seated and greeted us with amazing service and fresh dishes. Can’t wait to go back !

    Is this helpful?

  26. PattyJ

    Naples

    29 reviews

    vip
    5.0

    29 reviews

    Dined on January 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great meal. Service was prompt and professional and the food was outstanding. Highly recommend Bisutoro

    Is this helpful?

  27. OpenTable Diner

    Phoenix

    6 reviews

    vip
    5.0

    6 reviews

    Dined on January 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4
    The food was fantastic as always! Unfortunately, service was a lot slower than usual, but our server was great.

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  28. OpenTable Diner

    Las Vegas

    10 reviews

    vip
    5.0

    10 reviews

    Dined on January 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great experience. We chose to sit at the sushi bar and had great interaction with the chefs while we dined. Food was amazing and so was the service. I would highly recommend it to anyone.

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  29. OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on January 13, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We came here for my and my twins birthday last night ! Food was good.. although, our server was AMAZING! She was so helpful and well spoken and took very good care of us! She said shes only been there for about a month but she’s definitely a pro! She deserves a raise and some recognition for her hard work! We’ll definitely be coming back.

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  30. OpenTable Diner

    Phoenix

    1 review

    3.0

    1 review

    Dined on January 7, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4
    They were out of lots of things when we went, but the service was great!

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  31. OpenTable Diner

    Atlanta Metro

    1 review

    vip
    5.0

    1 review

    Dined on January 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything we tried was delicious and we really loved the environment.

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  32. AlanF

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on December 30, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service, Cody, our server, had great recommendations such as the yellowtail crudo, garlic chicken, and the salmon belly! Definitely must order the crab fries rice, it's got the umami taste and not salty at all. We also ordered the sizzling Argentine Ribeye, 20oz good to share with a bed of vegetables that is infused with the taste of the steam juices.

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  33. georgeb

    Richmond

    7 reviews

    vip
    3.0

    7 reviews

    Dined on December 30, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Sushi was really good, just a little pricey! Ordered ramen for my 2 kids, asked not to make it spicy, and when it arrived, it was spicy, our server was really good. He explained what happened, he asked the chef not to make it spicy, but the chef still added chili oil, they replaced it instantly! We ordered the Argentinian steak as well, ask for Medium, it arrived almost well done!

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  34. racelover

    Phoenix

    65 reviews

    vip
    4.0

    65 reviews

    Dined on December 29, 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    Nice atmosphere. Music a bit loud. Server told that the Bao buns would only allow two people one bite each, so we ordered 2. Could have shared one, definitely would have had at least 2 bites each. Salmon was cooked properly, veggies were very salty. My date ordered short rib pasta, good but very rich. Very good service on what seemed to be a quiet night for the place.

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  35. BarbaraS

    Phoenix

    81 reviews

    vip
    4.0

    81 reviews

    Dined on December 23, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Kiante ( incorrect spelling, I’m sure) is an excellent server!

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  36. OpenTable Diner

    Phoenix

    13 reviews

    5.0

    13 reviews

    Dined on December 15, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had the best dinner last night with my daughter, my cousin, her daughter and her granddaughter, so all ages and everyone loved the food. We ordered a little bit of everything. Fried garlic chicken-so tasty and spicey, sushi rolls, bao buns w/ bird as they put it, ramen and udon soups, fragrant and warming and so good, and garlic noodles!!! Everything was delicious! Everything tasted freshly prepared and with quality ingredients! We had a fantastic dinner with family to celebrate the season, and Bisutoro made it extra special.

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  37. OpenTable Diner

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on December 9, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Staff is very friendly, food is delicious, recommended garlic fried chicken

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  38. Foodie

    San Francisco

    5 reviews

    3.0

    5 reviews

    Dined on December 2, 2023

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4
    The interior design is attractive, service is good, food is overpriced and not memorable.

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  39. maz100

    New York City

    56 reviews

    5.0

    56 reviews

    Dined on November 30, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious sushi experience at the sushi bar. Our sushi chef Louis was very friendly. I'm sad that this is the best sushi I ever had because it's so far away! (I'm from NY)

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  40. EnjoyLife

    Beijing

    22 reviews

    vip
    5.0

    22 reviews

    Dined on November 26, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Kina our server and bartender was super busy but managed to get our food out and serve amazing drinks.

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FAQs

You can order delivery directly from Bisutoro at The Biltmore using the Order Online button. Bisutoro at The Biltmore also offers delivery in partnership with Uber Eats.

Bisutoro at The Biltmore is rated 4.6 stars by 242 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 23 times today

Order delivery or takeout

Google Map for Bisutoro at The Biltmore

2502 E Camelback Rd 119, Phoenix, AZ 85016

Dining areas

Additional information

  • Cross street
    24th St & Camelback Rd
  • Neighborhood
    Biltmore
  • Hours of operation
    Lunch Daily 11:30 am–4:00 pm Happy Hour Daily 2:00 pm–6:00 pm Dinner Mon–Thu, Sun 5:00 pm–8:30 pm Fri, Sat 5:00 pm–10:00 pm
  • Price
    $31 to $50
  • Cuisines
    Japanese, Korean, American
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Private Lot
  • Payment options
    AMEX, Mastercard, Visa
  • Additional
    Beer, Cocktails, Full Bar, Wine
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