Bistro Casanova

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1. NC

   NoelC

   Vancouver

   5 reviews

   4.0

   5 reviews

   Dined 4 days ago

   overall4food5service5ambience4

   as always, an excellent dinner and great service,, thank you!

   Report
2. ML

   MauiLibby

   Hawaii

   219 reviews

   vip
   5.0

   219 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   It was a special night when we went to our Kahului favorite restaurant, Bistro Casanova. We were so happy that our favorite dishes and wait staff were all still there… we had not been to the restaurant in two years following the Covid outbreak. Sol was our server and did a great job of getting us everything we wanted. The new Makai seafood dish was indeed big enough to share as mentioned in the menu, and that plus our calamari pupus and the delicious tiramissou dessert made it a fine evening indeed. Glad you re still a top notch restaurant. A hui hou!

   Bistro CasanovaResponded 4 days agoThank you for sharing your appreciation for your favorite Restaurant. We are very glad to have you back and we count to see you often to taste more of our specialties.

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3. M

   Mmmm

   Hawaii

   17 reviews

   2.0

   17 reviews

   Dined 7 days ago

   overall2food1service3ambience3

   Only thing that was ok, was the service. My husbands food didn’t come with ours and when they checked they had ran out of his dish. So they replaced it with another kind of dish, which was fair at best, after waiting. Our other two pasta dishes were presented well, but seemed as if they had been plated and left to sit quite a while, as they didn’t easily spread with fork, pasta was dry and not creamy at all. Had to cut with knife and fork to take a bite. Carbonara did taste good, but was extremely dry. Seemed as if it had been a leftover and not made fresh. Same with the Alfredo pasta, but this dish lacked taste. All was credited back to us and two pastas taken back. Disappointed that a good restaurant which we have frequently visited for lunch and dinner had fallen to a low in food/dining experience.

   Bistro CasanovaResponded 4 days agoIt was a disaster and I personally apologize for it. Clearly the server failed to have your pasts cooked again while the order was completed. That is not acceptable and that's why your meal was credited back to you. That does not solve the issue of your dissatisfaction. I can only hope you want to give us another chance to prove to you that we have not fallen into a low dining experience.

   Report
4. CM

   CarolM

   Austin

   5 reviews

   4.0

   5 reviews

   Dined on January 26, 2023

   overall4food5service4ambience4

   The hostess originally seated us next to the outside bar tables that were extremely raucous. This despite the fact that we had mentioned that we were there to quietly celebrate our 54th wedding anniversary. Eventually got a quiet table around the corner. Things improved then. Our server was delightful and the food was excellent.

   Bistro CasanovaResponded 7 days agoThank you for taking the time to share your experience. I am glad that the hostess was able to correct the original mistake and to give you a quiet table. Thank you for your appreciation of our excellent food and our delightful server.

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5. KJ

   KennethJ

   1 review

   3.0

   1 review

   Dined on January 26, 2023

   overall3food3service2ambience3

   Location was convenient, looked like upscale venue, seemed great when we sat down, but service was a bit weird, food was disappointing--not bad, but marginal, a bit over-priced, and service as inconsistent. Overall, not worth what we ended up paying, but not the worst experience either.

   Bistro CasanovaResponded 7 days agoWe thrive to do better than to be "not the worst experience either". i hope you want to give us another chance. I am sure we can do better.

   Report
6. t

   toopicky

   Phoenix

   37 reviews

   vip
   3.0

   37 reviews

   Dined on January 25, 2023

   overall3food3service3ambience3

   The linguine with seafood was very good. Focaccia was a little stale( they should serve it with olive oil. Service was slow but good once we got waited on.

   Report
7. KS

   KenS

   Hawaii

   8 reviews

   4.0

   8 reviews

   Dined on January 22, 2023

   overall4food4service4ambience4

   Anniversary. My girlfriend had Mahimahi special catch of the day. I shared Paella with a friend. I enjoyed the Paella for the most part; although I would have preferred it somewhat less spicy and cooked more traditionally where the rice is dry not swimming in the sauce.

   Bistro CasanovaResponded on January 24, 2023Thank you for taking the time to share your experience. Your remarks on our Paella will certainly be discussed with our cooks. I don't like rice swimming in the sauce either....

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8. OT

   OpenTable Diner

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined on January 22, 2023

   overall5food5service5ambience5

   We really enjoyed our experience here. It was our last meal together before taking our parents to the airport. Excellent food, excellent service, very comfortable ambience. New favorite go to when in town. Thank you!

   Bistro CasanovaResponded on January 24, 2023And we are looking forward to count you as one of our happy regulars...Thank you for your kind words.

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9. CT

   CherylT

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined on January 20, 2023

   overall5food5service5ambience5

   We ran a little late, when I called to say we would be late, we were told we were fine!

   Bistro CasanovaResponded on January 24, 2023Of course...Thank you for letting us know and for sharing your appreciation.

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10. G

    Gman

    Denver

    3 reviews

    4.0

    3 reviews

    Dined on January 17, 2023

    overall4food5service5ambience3

    Excellent server! She made recommendations and was knowledgeable about the menu!

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11. JO

    JeanetteO

    1 review

    4.0

    1 review

    Dined on January 15, 2023

    overall4food4service3ambience4

    We made reservations, got in right away. Hostess was a little spacey and forgot some things, but overall ok.

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12. DJ

    DonnaJ

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food5service5ambience5

    4 entrees were superb. Paiela for 2 Ciopino Linguine Pescatore Makai grilled plate

    Bistro CasanovaResponded on January 16, 2023Thank you. See you soon back at Bistro Casanova.

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13. AR

    ARAA

    Hawaii

    4 reviews

    5.0

    4 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5

    Wonderful experience! Food was surprisingly good. Hard to find good Italian food in Hawaii. Will definitely come again next time on Maui!!!

    Bistro CasanovaResponded on January 16, 2023Thank you for sharing your experience at Bistro Casanova. Your words mean a lot to us. See you soon back in Maui.

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14. KB

    KellyB

    Boise

    3 reviews

    vip
    1.0

    3 reviews

    Dined on January 14, 2023

    overall1food1service1ambience1

    Worst waitress we have ever encountered in our lives. Rose. She was disrespectful, snarky and did not care about our family. My husband, son-in-law, & daughter were appalled at her gross negligence toward us. When we asked questions about the menu, she made fun of our questions trying to make us feel dumb. With her dead stares, frowning and sarcastic responses, we were wondering if we were in the twilight zone. We left a $25 tip but shouldn’t have. We will never ever go back. The food used to be good and the service. They need to change their wait staff.

    Bistro CasanovaResponded on January 21, 2023I am sorry for your bad experience with Rose. She wishes to apologize for any discomfort she might have caused to you and your family as it was totally unintentional. Rose is a veteran Server at Casanova Restaurants, where she works in different position since 20 years. She is generally appreciated by patrons, who often request her section, and coworkers, whom she advises, trains and inspires. I am stunned by your review and I can only think of a massive misunderstanding of her sense of humor.

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15. KY

    KarenY

    Hawaii

    14 reviews

    vip
    3.0

    14 reviews

    Dined on January 12, 2023

    overall3food3service2ambience2

    Service was slow.

    Report
16. N

    Nette

    Hawaii

    8 reviews

    vip
    4.0

    8 reviews

    Dined on January 10, 2023

    overall4food4service5ambience4

    Server was excellent

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17. OT

    OpenTable Diner

    Hawaii

    1 review

    4.0

    1 review

    Dined on January 8, 2023

    overall4food4service5ambience4

    The service was excellent and friendly. We ordered the Mauka with roasted potatoes . The potatoes were too overcooked to eat; dried and burnt. The lamb chops, chicken and steak were perfect, the sausage a little too salty. I would not order this dish again.

    Report
18. M

    Manchu19

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    Fantastic food - the sauce was fantastic - strongly recommend dining here.

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19. JP

    JackP

    Hawaii

    6 reviews

    vip
    5.0

    6 reviews

    Dined on January 6, 2023

    overall5food5service4ambience4

    This is the BEST and most economical Italian meal on the island!!

    Report
20. m

    morgan

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on January 4, 2023

    overall5food4service5ambience4

    Great service

    Report
21. X

    Xxxxxx

    1 review

    2.0

    1 review

    Dined on January 1, 2023

    overall2food2service3ambience3

    Food starting with calamari was bland and chewy. Pasta came out Luke warm, sauce looked like it was sitting in the kitchen for a while. Food was bland and needed salt and pepper. As we used it we found a fly in the salt shaker.

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22. AL

    AnitaL

    Edmonton

    10 reviews

    3.0

    10 reviews

    Dined on December 31, 2022

    overall3food3service4ambience4

    This is a favourite restaurant of mine and many friends that I have taken there. However this week was disappointing.Reservations that I made for the 29 December we're cancelled and I was not texted till after I arrived there and they were closed. I rebooked for the following night I was given an apology but the food was not the same. I found everything to be over salted. Will try Casanova in Makawao next time. Too Bad

    Bistro CasanovaResponded on January 4, 2023I am very sorry for the inconvenience you complained of. We tried to reach every reservation but obviously we failed. Apologies were alreday made to you and I can only confirm that our emergency staffing issue is now resolved. Thank you for being one of your favorite restaurant. Hopefully you will want to give us another chance in the not so distant future. Happy New Year.

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23. d

    dlane

    New York Area

    64 reviews

    vip
    5.0

    64 reviews

    Dined on December 29, 2022

    overall5food5service5ambience5

    Amazing food and service! Jesse was an awesome server! I had the eggplant appetizer and the rigatoni carbonara for an entree. Insanely tasty!!

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24. BB

    BillB

    Hawaii

    4 reviews

    5.0

    4 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    Enjoyed the fish sandwich and angel hair pasta. Fine at Casanova’s monthly while we’re on Maui. We miss the crepes!

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25. JL

    JanL

    Hawaii

    5 reviews

    4.0

    5 reviews

    Dined on December 25, 2022

    overall4food4service5ambience4

    We will definitely return. Everything was delicious. Great waitstaff. Moderately priced, particularly for the neighborhood. Enjoyed happy hour before dinner time.

    Bistro CasanovaResponded on December 26, 2022Thank you for taking the time to share your experience at Bistro Casanova. Happy Holidays!

    Report
26. CM

    CMALL

    1 review

    1.0

    1 review

    Dined on December 22, 2022

    overall1food1service1ambience1

    Stuck us in the back (with a rez!) while lovely tables in the dining room remained empty. Very disappointed.

    Bistro CasanovaResponded on December 26, 2022We are sorry you did not appreciate your table in our "back" room. We do not consider the Alelele Room an inferior accommodation. In fact it's requested by many looking for a quieter and more intimate experience. Some time the Open Table setting randomly assigns tables to guests making reservations, mostly to distribute traffic load evenly to servers. The goal is always to offer better service in very busy times. In your case we failed and for that I apologize. Happy Holidays.

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27. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined on December 21, 2022

    overall5food5service5ambience4

    Everything was really a good experience. The service, food and decor was great. The problem was the noise! It was so load I really wish we had asked to eat outside but I didn’t want to sit at a high top.

    Bistro CasanovaResponded on December 26, 2022I agree. Sometime during busy hours (Happy Hours maybe?) the noise in the front dining room can be disturbing. Next time you make a reservation, please remember to ask for the back room - the Alelele Room. It's always much quieter. Thank you for sharing your appreciation for our food and service.

    Report
28. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Excellent in all aspects

    Bistro CasanovaResponded on December 19, 2022Thank You! happy Holidays!

    Report
29. FO

    FrankO

    Hawaii

    36 reviews

    5.0

    36 reviews

    Dined on December 17, 2022

    overall5food5service5ambience4

    We stopped going to Bistro Cassanova back in 2014 because of the food quality and service. We decided to try again if anything has improved. We have been back twice within a week, once for lunch and once for dinner. They have greatly improved the food quality including the bar menu. The restaurant is busy and reservations are recommended. Call before if you don't. We will be back to try more on the menu. Be patient. Like everywhere else, servers are limited, so things may take a little more time, but its worth the wait. Good to have another quality sit down restaurant in Kahului.

    Bistro CasanovaResponded on December 19, 2022I am so glad you decided to come back! We are looking forward to serving you again in the near future. Happy Holidays.

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30. OT

    OpenTable Diner

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on December 14, 2022

    overall5food5service5ambience5

    Everything was wonderful!! Will certainly have more parties there in the future.

    Bistro CasanovaResponded on December 19, 2022And we will be happy to host them! Thank you for the opportunity. Happy Holidays!

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31. OT

    OpenTable Diner

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on December 11, 2022

    overall5food5service5ambience5

    Awesome experience. Delicious food and great service! 😊

    Bistro CasanovaResponded on December 19, 2022So glad you appreciated your experience at Bistro Casanova. Happy Holidays.

    Report
32. TD

    TramD

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on December 10, 2022

    overall5food5service5ambience5

    Great! We went here for my husband’s birthday. Service was superior. Location was a bit hidden but was delicious.

    Bistro CasanovaResponded on December 19, 2022Thank you for taking the time to share your appreciation. Happy Holidays!

    Report
33. m

    mauiroo

    Hawaii

    25 reviews

    vip
    5.0

    25 reviews

    Dined on December 6, 2022

    overall5food5service5ambience5

    Wonderful Happy Hour at 4:30 p.m. and dinner menu at 5 p.m. with friend. We truly enjoyed the Angel Hair Pasta and Shrimp and the Ravioli in lemon sauce. $7 Happy Hour carafes of Mojitos, Wine, and Margaritas were great. Mahalo!

    Bistro CasanovaResponded on December 7, 2022Thank you for taking the time to share your appreciation for your experience at Bistro Casanova. Your words mean a lot to us.

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34. OT

    OpenTable Diner

    Portland

    5 reviews

    5.0

    5 reviews

    Dined on December 6, 2022

    overall5food5service5ambience5

    Great atmosphere with friendly service. Good never disappoints

    Bistro CasanovaResponded on December 7, 2022Mahalo. Hope to see you soon again and again.

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35. DR

    DRJVV

    Las Vegas

    1 review

    5.0

    1 review

    Dined on December 6, 2022

    overall5food5service5ambience5

    Always good service, quality dining, great value. Location accessible and convenient.

    Bistro CasanovaResponded on December 7, 2022Thank you for sharing your appreciation and for you patronage. Your words are important to us.

    Report
36. AW

    AshleyW

    Hawaii

    4 reviews

    4.0

    4 reviews

    Dined on December 3, 2022

    overall4food4service4ambience4

    Food was delicious!! Our girls loved the clam pasta which they split in 2 bowls for us with-out even asking... Awesome! The hubby got the chicken parmesan and I originally wanted the risotto off of the Tapas menu but they were out. I ended up getting the squid ink pasta with smoke salmon.. very yummy but sauce was a little on heavier side but still very good!!

    Report
37. ML

    MauiLover

    Hawaii

    19 reviews

    vip
    5.0

    19 reviews

    Dined on November 28, 2022

    overall5food5service5ambience5

    Super lunch!

    Report
38. OT

    OpenTable Diner

    Hawaii

    3 reviews

    3.0

    3 reviews

    Dined on November 26, 2022

    overall3food3service4ambience3

    Appetizer Ahi Brochette was tender, rate it 9 out of 10. Paella is not 100% seafood, but I understand that $38 can only contain so much these days here in Maui, so three chicken drumsticks. Rice was good. Can feed two. 6 out of 10. The lamb fettuccine was ok. Wanted to try the home made noodles. Cook did not quite stir them into sauce while cooking, as some strands came out dry, but other strands quality good. Lamb had a stew texture. 6 out of 10. Tiramisu was excellent with strong coffee and rum taste, the way I like it. Tasted fresh made within 48 hours. 8 out of 10. Wine: ordered rose and cab. Rose was good not too sweet. Glass of Cab was $12.00 and not up to par. I prefer a more robust type and willing to pay more. Ambience seems to be hit or miss. Bar area (front) can be a bit noisy. Sat in back room with large family party on our anniversary, so not optimal but we understand difficulties with accommodating everyone. Service was solid and attentive. Outside seating available, but it was too cold that night. Otherwise, would have preferred that over back room with that large party, which is also where the bathrooms are located. I did not feel I was in an “elegant” or romantic restaurant for date night. They try but it can be too noisy and they can’t turn down business. Kahului and Wailuku are small, so there isn’t a lot of choices. Next time, we’ll order the cioppino. I’ve eaten that quite often in life (including in Italian neighborhoods) and make a good one myself, so it has to be good. Also, the Makai sounds good but depends on how big the lobster tail is. The pasta dishes looked to be value priced, but not sure of portion size. We did not get the tapa menu, and not offered coffee. We’ll try other dishes as we like the proximity to our home. Staff is nice and they try hard.

    Bistro CasanovaResponded on November 30, 2022Very impressed by your detail review. thank you for taking the time to write it. Few comments: We make Paella Valenciana with chicken and sausages, mussels, clams, shrimp and scallops. I agree: it definitively feeds two and more (or a great leftover to bring home). Confused about the Cab : Our high end Daou, goes for $14 a glass and it's our best seller. Our value offering goes for $9. a glass. We see you soon for the Cioppino. Definitively worth the drive. Thanks for your patronage.

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39. JM

    JMJA

    Sacramento

    22 reviews

    4.0

    22 reviews

    Dined on November 26, 2022

    overall4food4service5ambience4

    Shared a delicious Ceasar and the Paella for two. Lovely evening! Wonderful host and waitress.

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40. OT

    OpenTable Diner

    Hawaii

    4 reviews

    vip
    3.0

    4 reviews

    Dined on November 23, 2022

    overall3food2service2ambience3

    Chicken Parmesan was too dry. Also, server didn’t pay attention to us and barely checked on us

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