Bistecca - Ardent Hotel

Bistecca - Ardent Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Missy

   Cincinnati8 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our second visit —this time to celebrate a family member’s 30th birthday. Everything was great. The ambiance is just what you look for in a downtown restaurant serving fine food and cocktails - history plus sophistication. My King Salmon over risotto was a perfect combination of flavors and cooked just right. My Bellini Martini was delicious and a great way to celebrate. My only wish would be to have a little vegetable included with the main. I love this dining here and is my good to destination for a special evening..
   

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2. J

   JOANN

   Columbus11 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The charred octopus appetizer was amazing! The steak sandwich was served on a large oval plate with no side or garnish, therefore, the presentation was not appealing. The wine pours were very small. Our server was not personable at all. We asked if there were any specials and she pointed to the menu and said, "This is our menu." She didn't offer any suggestions or ask what kind of food we like to offer suggestions. We had no interaction with her as it was all business. Would not recommend as the overall experience was lacking.
   

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3. M

   Melissa

   Cincinnati1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   The kitchen was struggling to get food out. When it arrived it was great! We will give them a second chance. They have only been open a few weeks.
   

   Bistecca - Ardent HotelResponded 5 days ago

   Hi Melissa, Thank you so much for your review! I'm so sorry you were in when we were experiencing some challenges with food timeliness, but I'm thankful you're willing to give us another chance - we're constantly making adjustments, even in the time since your visit, and we're confident we'll be on track when you're in again. Thanks again, Evan the GM
   

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4. J

   Jim

   Cincinnati1 review

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very loud. Food was good but could have been hotter when served.
   

   Bistecca - Ardent HotelResponded 6 days ago

   Hi Jim, Thank you for your positive score, but also thank you for your honest feedback. I'd love to address both: Our high ceilings with the preserved historic tin ceiling make for wonderful aesthetics but challenging acoustics - we are addressing that with incoming acoustic panels, bass traps and new carpeting. As for food temperature, we pride ourselves in serving food at its best, and it sounds like we did not get it perfect for you. I am confident we will deliver on that promise in your next visit. Thank you, Evan the GM
   

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5. J

   Jack VIP

   Seattle47 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Give this little gem a try. Such an important addition to the downtown dining atmosphere. We ate there for Easter, and had a lovely time. We were a party of six and shared three appetizers. The artichoke hearts are simply amazing. Smoky, tender, full of flavor. For dinner, I had a salad and added a piece of grilled salmon to it. It was delicious. The salmon was cooked and seasoned to perfection. My dining guests had everything from the salmon entrée to the pasta carbonara. No one had any complaints and everyone quite enjoyed the experience. For dessert, we ordered a trio of items, the pot de creme, the olive oil cake, and the homemade donuts. They were truly delicious. The pot de cream was simply unbelievable. Rich, creamy and not too sweet.  They are still figuring out a few logistics, but we didn’t mind at all. It allowed us an extended time to chat with one another and enjoy each other’s company. Ashley, our server, was fantastic! Ask for her!
   

   Bistecca - Ardent HotelResponded on April 23, 2025

   Thanks, Jack, for that lovely review - and thanks for the private message about our team being so great! We appreciate your patience (and the feedback) while we hashed out some logistical challenges, but we feel confident we are evolving in the right direction. Thank you so much, and looking forward to having you in again soon. Sincerely, Evan the GM
   

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6. S

   Sarah

   Cincinnati11 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Atmosphere was wonderful, service was great and food was wonderful. My only complain is the children's menu. I don't mind paying a higher price for a nice kids meal, however this was a 14.00 for a side of fruit. My whole adult breakfast was 18.00. No complaints otherwise.
   

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7. j

   joan

   Cincinnati1 review

   2.0

   Dined on April 19, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Three weeks in and the staff has a long way to go to learn the art of restaurant service which was very slow with little follow up for water or refreshing drinksj. They seemed lost and it was palpable-awkward even. Our entrees arrived before used appetizer plates were removed which confused our servers as they had nowhere to place our food. Our entrees were quite flavorless (mushroom pasta and the wood fired mushroom with polenta). The limoncello cheesecake was not a baked cheesecake but an oddly piped soft serve of cream cheese with no discernible lemon flavor. Hoping they work out the kinks soon as the potential is certainly there!
   

   Bistecca - Ardent HotelResponded on April 20, 2025

   Hi Joan, thank you for this feedback. Based on your experience, we have several issues to address with our team. I'm thankful you see the potential we have and we will strive to achieve that for your next visit. I'll be following up with you privately as well! Thanks, Evan the GM
   

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8. D

   David

   Cincinnati3 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent! The service was very good and the ambience was absolutely wonderful. Mailing concern was I did not want the side that came with my dish and the server helped me choose another side and then they charged me nine dollars for it which I thought should not have been done Since it was the only side I had come with the dish in the dish itself was $34 other than that it was a wonderful experience. I am also fault as I should’ve spoke up, but I didn’t look at my receipt until we had left because we were in a hurry to get to an event
   

   Bistecca - Ardent HotelResponded 5 days ago

   Thank you, David, for the extremely positive review! The note regarding the side is definitely unfortunate - that's a situation where we should not have charged extra for a side replacement, and I'll clarify with the staff that policy, so thank you for pointing it out. I truly hope your next visit is even better than the first, and again, thank you for the kind review. Sincerely, Evan the GM
   

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9. L

   Lisa VIP

   Cincinnati3 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was fantastic from the greeting at the hostess station to our waitress! The food was outstanding especially the charred octopus starter! Absolutely loved this restaurant 10/10!
   

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10. M

    Mark

    Cincinnati1 review

    3.0

    Dined on April 16, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    good atmosphere, our main st needed another nice restaurant
    

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