Food and service were great. Disappointed by a lack of social distancing...the restaurant was FULL, tables were close together, they weren’t following mask requirements, and it turns into a full-fledged bar/party scene around 10 pm. Inappropriate considering we’re in the middle of a pandemic. Tipped 30% because I can guarantee their staff isn’t being paid enough to deal with that kind of work environment.
Was looking for an elegant dining experience in River Oaks but this was not the place for that ! Although they have touch-less menus that you download on your phone with a QR code, it didn’t seem like distancing measures were considered when seating guests. We were outside and had tables seated all around us, much less when we had to walk through the inside to get to the restroom, most tables were seated and it was NOISY as all get out, and the ambience felt like that of a lounge in Las Vegas. They had so many tables that service and drinks took a while to get going and I felt like the hostess wasn’t communicating when the servers were given new tables. We enjoyed the HRW menu and it was decent but I probably won’t be back.
Excellent service from our waiter James. Delicious appetizers and drinks. Will be back soon.
Came here for GNO on a Friday around 7 and it was actually DEAD‼️ By about 8:30 or so the crowd started to get better and the music was turned up. I’ve been several times for lunch but instead has NY Strip and it was NOT worth the money. Loved the vibe though so I’d return.
Really good food food. Exceptional service. Fun spot. After 10-10:30 pm turns into a swanky club vibe spot. Good dj
Great ambiance. Good service. The tuna sushi looked and tasted a little questionable
Food was great. Our server Trevor was fantastic and took amazing care of us.
Great food; however, music was a bit too loud for my preference.
The tables were too close to each other for Social Distancing rules.
It was just simply a wonderful Birthday experience. Loved it
I was looking forward to experiencing this restaurant. Unfortunately the waiter that was in charge of my table had no desires to put any effort in taking care of us. His attitude was that of annoyance and he would rather be somewhere else. This unfortunately clouded the experience as a whole. The food was average and perhaps had it come at the proper time it might have tasted better. Overall I would not recommend this restaurant to anyone as there are so many other places in Houston to patronize where they take care and give attention to the customer service and deliver a good product
Chic, trendy, and classy. Excellent everything!
we tried houston restaurant week menu and it was awesome. loved the food and the ambiance. exactly what we needed on a tuesday night, a quiet evening with gals. the only caveat was the service. our waiter was extremely nice and polite but for some reason, the restaurant was short on wait staff that night and our waiter who was managing the bar + the tables was barely present. I had to walk inside the restaurant to get his attention at times. not his fault. this is more of a failure on management. i'm not sure if they anticipated the crowds to be low on a weeknight or wait staff ended up bouncing last minute. there was a big bday party present there but I'm assuming they most likely made reservations. all in all, it wasn't that crowded for our waiter to barely have time to cater to us. would've appreciated the service to be a bit better.
We were quite a bit older than the rest of the crowd at Bisou, we're in our 50's. It definitely had a club vibe. However, the service and food were really good. It was served piping hot and the flavors were on point. One of our group had the fish ceviche and it was some of the best I've ever tasted. At first we were a little uncomfortable being almost twice the age of the average customer, but we had a great time. We tried the HRW menu and had wine and cocktails. I ordered a cocktail that I really didn't like and they gladly changed it out for a new cocktail, no questions asked.
Food and service were good, and it is great to see people going out to eat again. Bisou is not especially concerned about social distancing, so you should fully expect another couple to be at the two-top next to you- certainly not six feet away. It was interesting, we asked prior to ordering if they planned to seat people at the tables that flanked ours. The answer was no. Great.
It was a nice birthday dinner for my husband. We had a patio table and the service was good!
It was way too loud and the service left much to be desired. Besides, there was no social distancing; the host tried to sit us about 2 ft from another couple. We had to opt for the bar instead although we made a reservation. Food was blah. We eventually left and went to Ouzo Bay, a much better experience.
We arrived close to 4pm & enjoyed a quiet romantic dinner celebrating my wife’s birthday. The service, food, drinks & overall ambiance was amazing!!!
I walked in for an early dinner and for a minute thought I was at a club. The music was extremely LOUD and the bar area was packed. I had to keep repeating myself for the hostess to hear me. Once seated the waitress had to keep pulling down her mask to be heard which totally defeats the purpose of wearing a mask in the first place. There was no social distancing inside as almost every table was occupied.
After a couple of minutes we walked out, couldn't deal with the atmosphere. Is this supposed to be a restaurant or a bar that happens to serve food? What about social distancing?
We did not eat so I cannot comment on the food but could not leave a review without rating everything. Just disregard the rating on food.
Very nice atmosphere/ music. Good if you like loud music or party scene BUT not a huge fan of the food. Cocktails were okay. Give the food a 5/10. For the amount you’re paying, the presentation should be better as well as the quality of the food. You’re definitely paying more for the ambiance. Probably won’t return.
Fun environment! The noise level is a bit loud to hear conversation but understandable as it's a busy night.
The food was mediocre and the service was among the worst we’ve ever had at a reputable restaurant.
We stopped in for a drink and the tail end of brunch. Missed the dj (too early on a Saturday). Pretty quiet and small amount of people . Overall everything was nice.
Love this place. Love the music. Our server, Misha, was amazing. The food was delicious. Wine was delicious. Highly recommend it. Apps: Brussels and Crab beignets. Main course: Korean Short rib. Desert: Bread pudding.
My 40th bday
The food and drinks were good. We were out celebrating our birthdays.
Our waiter took overly long with our drinks initially thanks to the wait staff lady for helping our entire order get pushed along even packing our food to go. She gave us great service cant really say the waiter did much other than take our order and disappear.
Now due to arrival being later than our initial reservation we were seated outside which was fine we were told we would be seated inside as soon as a table became available, by the manager which never happened although there was plenty open, we didn't mind as the night progressed and as mentioned the wait staff lady was giving us great service making up for the mishaps and the food was great. We were having a good time thus far.
Until a table next to us sat down greeted by the manager was smoking...and the smoke was blowing in our direction over our table, horrible. I stopped my waiter and advised we were told we would be moved inside but never did. I understand i was outside its expected but just too much both paying customers and we were not done with our night. Waiter then said there was no seats, basically no. I asked again for him to check with the manager as that was promised to be moved and to inform of situation. Waiter then came and said yes.
So we closed out then couldn't enter through the door an inside waiter motioned to go around just seemed ridiculous said doors are locked and no one can go in and out. Advised I was sitting with my back to the door and the employees were going in and out my drinks and food were brought out that way. Waiter got an attitude again our group was out to have a nice time and just entered to be seated but honestly service was not great, waiters were awful, manager did not keep their word until I had to ask again.
The wait staff lady was great which in all honesty only reason I would go back, to give them the benefit of the doubt a redo and my steak was very good.
It was my first time with my best friend and it was a great experience! Everyone was just so lovely and the service was phenomenal! Booking my next Wednesday, girls night out!
The waiter rarely checked on us but otherwise we thoroughly enjoyed the vibe. The ambiance is nice, love the decor, and gold accents everywhere.
This was the shittest establishment I have ever been to. As a frequent high end customer in Houston I have to say that this was the worst service I have ever experienced. Go literally anywhere else. Sat for twenty minutes before we got service. Server came up and just said hi. Didn’t apologize for the wait, didn’t ask us what we wanted. Complete garbage. The other establishments are much better than this joke of a place. Try MAD instead, great service, great food.
First time there & it was great! Food was delicious and vibe is awesome!
Beautiful evening. Beautiful restaurant with great ambiance! Lively music playing. Sadly we left before the live band
The manager came by and greeted us and chatted for a second. The waiter was great. Super attentive and so nice !
We ordered the escargot and bone marrow!! Absolutely delicious flavor ! Next I ordered the mussels .. seasoned perfectly with garlic and wine. Paul ordered the shrimp and pesto pasta .. another great dish - perhaps lacked a little seasoning but the huge shrimp made up for it
The Old fashion was top class- kudos to the bartender who did an amazing job making the drink amazing
Def a revisit !!
Well done !! Not sure why the reviews were not all good ! Nothing negative .. in my opinion
The food and drinks were okay. I expected more. The food was not well seasoned and wasn’t all that warm either. I definitely wasn’t impressed. The ambiance and environment were nice.
First time here and the decor, service, quality all together was very nice!
It was great meal, excellent service & only possible possible negative was no alcohol sales without explanation.
It was nice but it was no social distancing.
The experience was very lovely
Amazing service, music was good i had a great time
Sadly we had a terrible experience. Our server didn’t know anything about proper service on wine. They were out of 3 labels of wine that we order for the table. He try to suggest for us to get the only label of Rose that they have available but it was not what I was looking for. Sadly he wasn’t trained with wine since he couldn’t up sell nor suggest a recommendation to the table.
Food order took a while and he even asked if we finished our meals when we didn’t even get our order. Once he went to the kitchen to check on the order that is when our meal arrived but was cold.
We moved to the bar to have a drink I ordered the same bottle of wine that wasn’t available at the table was now surprisedly was available at the bar.
I didn’t appreciate that the server was not honest about what they have available. I felt as he wanted to offer what he wanted and not what we asked for.
Not a place I will return. For being in River Oaks District I was expecting better service.
Shondra our server was amazing!! Loved it. Will definitely be back and requesting her again
Bisou is rated 4.4 stars by 485 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.