Birchwood Hall Southern Kitchen

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1. K

   Keek

   1 review

   1.0

   1 review

   Dined on January 29, 2023

   overall1food1service1ambience1

   Horrible experience. We made a reservation and did not get to sit at our table for well over 20 minutes. The service was very slow. It took over 45 minutes to get our meal. One of the chicken and biscuits did not come with any sauce. We requested more sauce and that took an additional 15 minutes to get. The food was over priced and not worth the bill at the end. Also, the biscuits were very salty. We will not be back.

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2. AR

   AmieR

   New Orleans

   3 reviews

   1.0

   3 reviews

   Dined on January 21, 2023

   overall1food2service2ambience3

   The steak looked amazing but had zero flavor . I was disappointed and we notified the server

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3. OT

   OpenTable Diner

   Jacksonville

   5 reviews

   vip
   5.0

   5 reviews

   Dined on January 11, 2023

   overall5food5service5ambience5

   A fav place of ours

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4. JL

   JanLynn

   Charleston

   6 reviews

   5.0

   6 reviews

   Dined on January 8, 2023

   overall5food5service5ambience4

   They were short-staffed, and sent the executive chef out to wait on our table. What a great experience!! Truly blessed! Awesome Southern cooking!! Delicious, and tastefully presented.

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5. M

   Monty

   Western NC

   18 reviews

   4.0

   18 reviews

   Dined on January 6, 2023

   overall4food4service5ambience4

   My wife and I split the Rib Eye special. The steak was cooked perfectly and had very good flavor; however, it was a little tough. Both the beet salad and side salads were crisp and fresh. The steak was served on top of brussel sprouts and mashed potatoes that were delicious.

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6. JS

   JSpillane

   Fort Lauderdale

   28 reviews

   vip
   4.0

   28 reviews

   Dined on January 6, 2023

   overall4food4service4ambience4

   Daulton, our server, was a joy. We selected a French red wine which was terrific with the duck wings appetizer - which was fantastic. We had the blue cheese salad which was good (restaurant needs pepper mills) and then had the trout (fantastic) & portobello mushroom (creative and delish. We finished off with the apple compote dessert which was quite good. Our first dinner out in Waynesville and exceeded our expectations.

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7. JB

   JustBee

   Atlanta

   113 reviews

   vip
   5.0

   113 reviews

   Dined on January 4, 2023

   overall5food5service5ambience5

   Always delicious food; so many good choices but the decidedly upscale Chicken and Biscuit is my absolute favorite.

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8. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on December 31, 2022

   overall3food3service3ambience3

   Waynesville nc location news year eve 2022. Ordered the tomato pie, absolutely no tomatoes. Looked nothing like the pictures I have seen of it online. I should have said something but wondered if I read the description wrong. Mine was just a ton of spinach. The Mac and cheese literally had zero flavor. Steaks were fine. The best thing was the drinks. Probably won't be rushing back.

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9. OT

   OpenTable Diner

   Coastal Georgia

   1 review

   2.0

   1 review

   Dined on December 30, 2022

   overall2food5service1ambience3

   Read the reviews. I did. so I went into expecting certain things. Lol. They close at 8. We and one other 4 top had reservations at 730. The place was full. We did have to wait 5-10 min before the hostess came to greet us because she busy bussing, cleaning tables and running food. She was clearly flustered and overwhelmed. She said they were being in the kitchen and sat us 10 min after our reservation time. No big deal. They had 3 servers on and each had 5 tables. We waited 10 min to get greeted. Waitress was ok but just took our order, brought the food and then the check. Nothing else. Ordered an old fashion and we got our appetizer before I got the drink. The food was very good though. The staff was very inattentive to all of the patrons. You could tell they were over worked and didn’t want to be there.

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10. OT

    OpenTable Diner

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on December 28, 2022

    overall5food5service5ambience5

    We all ordered the beef filets that were wonderful. Cooked to perfection and highly flavorful. Our server did a wonderful job. We’d definitely come here again. Reservations are a wise decision!!!

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11. HH

    HeatherH

    Coastal Georgia

    11 reviews

    vip
    4.0

    11 reviews

    Dined on December 27, 2022

    overall4food4service5ambience3

    Excellent service from Olivia …. But they were out of salmon and that’s what I went there for.

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12. JM

    JaclynM

    Nashville

    15 reviews

    vip
    4.0

    15 reviews

    Dined on December 27, 2022

    overall4food4service5ambience4

    Good food, nice service. A lot of menu items were out but I wouldn’t blame any restaurant for that right now. First time here during dinner and was good.

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13. LL

    LindaL

    1 review

    5.0

    1 review

    Dined on December 27, 2022

    overall5food5service5ambience5

    The staff on duty did an excellent job under the circumstances of being short handed.

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14. SF

    SouthernFoodie

    Richmond

    1 review

    4.0

    1 review

    Dined on December 24, 2022

    overall4food5service5ambience4

    Electricity had gone out earlier in the day, & space was still cold. Not their fault

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15. OT

    OpenTable Diner

    Western NC

    4 reviews

    5.0

    4 reviews

    Dined on December 24, 2022

    overall5food5service5ambience5

    The food was absolutely amazing. Their Meatloaf is elevated to a whole new level. It has the best flavor and is cooked to perfection. Mashed potatoes great flavor accompanied by charred spiced green Beans. The fried chicken beyond crispy and perfectly cooked. The heat was out but the staff made us feel warm and cozy. We will definitely be back.

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16. OT

    OpenTable Diner

    Western NC

    1 review

    4.0

    1 review

    Dined on December 24, 2022

    overall4food5service5ambience1

    No heat. Would have appreciated a phone call to tell us. We had a reservation and by the time we arrived it was too late to make other plans. Hope the heats back on

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17. D

    David

    New England

    3 reviews

    5.0

    3 reviews

    Dined on December 21, 2022

    overall5food5service5ambience5

    This is one of our favorite restaurants. We met family there for a Christmas lunch, which was delicious, as always. We wanted to relax and visit after our meal and no one made us feel rushed. We especially appreciate that the music is a true background aspect and not so loud that talking is all but impossible, as we have found in many other restaurants. Everything was great and we had a wonderful time together. Thank you!

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18. AQ

    AimeeQ

    Western NC

    2 reviews

    4.0

    2 reviews

    Dined on December 20, 2022

    overall4food5service5ambience4

    Overall great food and a nice experience.

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19. DR

    DavidR

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Breakfast brunch. I had the chicken and biscuits. it was 10 times better than I every expected!

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20. D

    Dfarlow

    Western NC

    12 reviews

    vip
    4.0

    12 reviews

    Dined on December 17, 2022

    overall4food3service4ambience3

    Food was just meh, service was good. Waited several minutes for hostess to show up, which we noticed was a common theme with most every guest who arrived after us. Maybe they were short-staffed as the hostess was constantly running around.

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21. TC

    TChase

    Coastal Georgia

    9 reviews

    4.0

    9 reviews

    Dined on December 17, 2022

    overall4food5service4ambience4

    Food was great as usual, service was a little slow but a great server!

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22. EM

    EllyMay

    Atlanta

    13 reviews

    5.0

    13 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    Fantastic date night at Birchwood Hall on Main St in Waynesville. We ordered lots so we could try different things. The collard green casserole is amazing! So were the tomato pie, fried chicken, mashed potatoes, and the burger with beef and pork belly. Very reasonable prices too, and live music. This is our new fav!

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23. OT

    OpenTable Diner

    Western NC

    1 review

    3.0

    1 review

    Dined on December 11, 2022

    overall3food5service1ambience4

    I’ll break this down to give the pros and cons. I had made reservations for our anniversary here for Saturday at 8pm. The hostess was so overworked bussing tables while also trying to greet guests, she was doing an amazing job and I felt sorry to see her exhausted. We were seated after a short wait (because she had to clean multiple tables at once.) CON: Our waitress only came a total of 2-3 times to our table through the entire night: to drop off drinks and take our order, then at the very end of the meal to get the payment. My husband sat with an empty glass of water the whole back half of the meal. One couple who was seated later behind us never got a visit from that same waitress so they left. We later smelled that she had taken a smoke break during that 10 minute timeframe. I believe she had maybe 4 or 5 tables and the “pace” was very relaxed so there was no reason for here not to do basic things like fill drinks, ask how the food was, etc. PRO: Now, the food was pretty good! I had the pork shoulder which was a bit fatty but still great flavor with the grits and collards. My hubby had the meatball and mashed potatoes- he said he wished there were more potatoes, but it looked reasonable. I wish the evening had gone better. It was apparent that they were understaffed for a Saturday, even though honestly there weren’t that many people eating. We ate here after eloping 2 years ago to the day and service was fantastic then. Maybe management has changed? We probably won’t return sadly since there are other places to try.

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24. DR

    DerekR

    1 review

    4.0

    1 review

    Dined on December 10, 2022

    overall4food4service2ambience4

    The atmosphere was great the hostess was nice , the food was quite tasty . The server was subpar.

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25. GG

    GGman

    Western NC

    52 reviews

    4.0

    52 reviews

    Dined on December 4, 2022

    overall4food5service4ambience4

    We frequent Birchwood Hall and this was a late lunch meal on a Sunday afternoon. The salmon, egg and potato dish was truly delicious and they promised to keep it on the menu.

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26. OT

    OpenTable Diner

    Orlando

    1 review

    5.0

    1 review

    Dined on November 22, 2022

    overall5food5service5ambience5

    This place was excellent. Great food. Great service. Excellent bar tender. He made a French 75 the rivaled the Philadelphia Ritz. Such a wonderful surprise. Highly recommend.

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27. DH

    DeanH

    1 review

    1.0

    1 review

    Dined on November 19, 2022

    overall1food2service1ambience1

    Slow to be seated with reservations. Items came off grill with long waits between categories. One customer was served his mac n cheese then a long wait before he received what was supposed to be the grilled portabella burger (it turned out to be a grilled hamburger and he is a vegetarian. We had to make the staff aware twice to get drinks and silverware. One member of the wait staff was throwing herself around the dining area at breakneck speed accomplishing very little and impressing no one. The duck wings were excellent.

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28. DR

    DonovanR

    1 review

    5.0

    1 review

    Dined on November 13, 2022

    overall5food5service5ambience5

    Food, drinks, and setting were amazing! This is a great date night spot!!

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29. MF

    MarciaF

    1 review

    4.0

    1 review

    Dined on November 11, 2022

    overall4food3service5ambience5

    Would have preferred a classic wedge salad. This butter lettuce is all leaves and little wedge. Did not think your appetizers were appealing so ordered sashes for the table. Those were WONDERFUL!

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30. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on November 5, 2022

    overall1food1service1ambience1

    Had a reservation for my husband’s birthday and we were the second couple in line. First couple had been in line waiting for the hostess for awhile, we waited around 15 minutes for the hostess. Several people made eye contact with us but no one assisted us. Once the hostess showed up, she seated the couple at the bar then came back and said there would be at least a 20 minute wait. We said we had a reservation and there were several booths and tables open. She said that they were slammed and needed to give the waitress a break to catch up. We pointed out a booth and said no. Then we asked about a table, initially she said no and we said why and she seemed to get upset and grabbed a couple of menus and slapped them down on the table. Table was dirty and had spilled water on it. We got up and left.

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31. OT

    OpenTable Diner

    New Orleans

    6 reviews

    4.0

    6 reviews

    Dined on November 3, 2022

    overall4food4service5ambience4

    Very accommodating on time. Great service. Attentive and not intrusive. Food was good.

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32. LC

    LisaC

    Naples

    4 reviews

    5.0

    4 reviews

    Dined on November 1, 2022

    overall5food5service5ambience5

    Food was fresh and tasty. Also bartender made me the perfect dirty martini

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33. KW

    KevinW

    Las Vegas

    9 reviews

    4.0

    9 reviews

    Dined on October 29, 2022

    overall4food4service5ambience4

    people were friendly and accommodating. Menu was truly a southern take on comfort food. Chicken and biscuits was great as was the pimento cheese app. Menu didn't really offer much of anything for someone who may be trying to eat on the healthier side, but that is the nature of the genre. We'll go back for sure.

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34. F

    Faavaf

    Western NC

    1 review

    5.0

    1 review

    Dined on October 29, 2022

    overall5food5service5ambience3

    A good combination of interesting dishes and excellent service. Slightly upscale with a sufficient variety of menu choices to please most pallets.

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35. KC

    KatC

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on October 28, 2022

    overall3food5service2ambience5

    We brought our parents visiting from Nevada because we had such a great experience last time. Our waitress seemed angry. It was awkward. Food was great as always though.

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36. AS

    AustinS

    1 review

    1.0

    1 review

    Dined on October 26, 2022

    overall1food4service1ambience3

    We had reservations at 7:00 PM. We didn’t get seated until 7:15 PM. We waited 20 minutes to get water. We had to wait even longer for silverware. Apparently they were short staffed. The food looked delicious and smelled very good.

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37. M

    Mike67

    Tampa

    28 reviews

    vip
    4.0

    28 reviews

    Dined on October 25, 2022

    overall4food5service5ambience3

    We had a nice dinner at Birchwood Hall. The duck wings were delicious with their homemade hot sauce. The meatloaf was very tasty and the chicken fried portobello was awesome. The ambience could be improved by lowering the very bright lights in the dining room. It made the place feel a little cold and sterile. Overall, we would recommend Birchwood Hall for a nice dinner.

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38. T

    Toddy

    Charleston

    30 reviews

    4.0

    30 reviews

    Dined on October 25, 2022

    overall4food4service4ambience4

    This was our second visit to Birchwood Hall. The restaurant is nice, very open, and inviting. The wine list is somewhat limited, but decent. I read a few reviews recently that mentioned the restaurant being out of menu items, but thought it was due to running out of specialty items during the course of a busier than usual evening. Wrong. Our reservation was at 6:30 and the restaurant was not busy. Our waiter had been to our table several times and never indicated that certain menu items weren’t being served. I ordered the Chicken and Biscuit from the menu and was then told they were out. I opted for the meatloaf which was very good. My husband had the pork chop which he also enjoyed. I also had the beet salad, which I really enjoyed. Service was a little lackluster, but unfortunately what we’ve all come to expect recently. There is little attention to detail- empty glasses aren’t filled without stopping a waiter to make a specific request for more, empty plates aren’t picked up, desserts aren’t offered before the bill, etc. it’s the little things. Not a bad meal- not a bad restaurant- not a bad experience- just wish things were handled with a little more care. This restaurant definitely has the opportunity to be outstanding! Great location settled in the quaint little town of Waynesville with a nice venue and beautiful bar.

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39. OT

    OpenTable Diner

    Charleston

    4 reviews

    5.0

    4 reviews

    Dined on October 25, 2022

    overall5food5service5ambience5

    Ruth’s Chris Monday night, here Tuesday night. If I had to do it over again, I would’ve skipped Ruth’s Chris for here. Everything was fantastic. Everything. *Dont forget the banana pudding!

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40. TW

    TrishW

    1 review

    3.0

    1 review

    Dined on October 22, 2022

    overall3food3service2ambience3

    My sisters were visiting from out of town. I made reservations for a birthday celebration and we arrived on time. There were 4 tables empty and still waited 15 mins to be seated. Noise level was so high it was hard to chat with my sisters. The fried chicken .. way too much bland crust. 4 green beans with the meatloaf. Just all around disappointing. Not my first time there and I’ll go back but hope it is better next time.

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