Bill's Restaurant & Bar - St Albans

Sort by

1. D

   Debbo

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service4ambience4

   Was quiet noisy. Staff were lovely and food very good. Enjoyed outing.
   

   Report
2. KF

   KarynF

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   I felt very welcome and relaxed here. The food was super good and the set menu great value. My third visit in one month says it all.
   

   Report
3. L

   Lily

   London

   7 reviews

   3.0

   7 reviews

   Dined on May 21, 2023

   overall3food3service1ambience3

   Lovely food, reasonably priced and great option too! Only let down was the service, it was just very slow and difficult to get attention. We had to also ask multiple times for sugar for a tea.
   

   Report
4. P

   Phill

   London

   21 reviews

   5.0

   21 reviews

   Dined on May 14, 2023

   overall5food5service5ambience5

   An impeccable Sunday lunch. Really friendly and attentive service; Excellent, colourful and healthy food choices - beautifully presented and delicious. Dog friendly - with dog menu! Will certainly be back soon.
   

   Report
5. OT

   OpenTable Diner

   Hertfordshire

   1 review

   1.0

   1 review

   Dined on May 13, 2023

   overall1food4service1ambience2

   I’ll start with the positive, The food was lovely, Steak cooked rare as asked and food was nice and hot however the service was horrendous! We were seated away from the main dining area with curtains seeming to block views - We waited 20 minutes after being seated to take our orders for drinks, starters and mains! Our drinks along with a bottomless brunch came 15 minutes later but only after we had to go and find a waiter to question. We were a party of 5 and 2 starters of flatbread turned up 20 mins after the drinks, Again we had to find a waiter to question where the other two starters were and also to top up the bottomless it took another 10 minutes for the starters to come by which time 2 had finished and 1 person didn’t order a starter so we sent it back. 20 minutes pass and we find ourself again going to find a waiter to ask where our mains were! So we waited just over an hour for mains to be served- Really really Poor service from the staff to have to chase them for food as well as the bottomless - Hats off to the chef for the food however I will not be dining out here again with staff not being attentive!
   

   Report
6. OT

   OpenTable Diner

   Hertfordshire

   6 reviews

   5.0

   6 reviews

   Dined on May 13, 2023

   overall5food5service5ambience5

   Great value for breakfast, my daughter had a short stack of pancakes with fruit and it was lovely and less than £4. Good quality and attentive service, great breakfast option in St Albans
   

   Report
7. NA

   NishaA

   London

   34 reviews

   5.0

   34 reviews

   Dined on May 5, 2023

   overall5food5service5ambience5

   We sat at the table by the window and my daughter loved it! Also, I have to say that Luca is THE most attentive member of your team. He is a credit to you & his customer service is spot on!
   

   Report
8. PH

   PaulH

   Hertfordshire

   1 review

   4.0

   1 review

   Dined on April 26, 2023

   overall4food4service3ambience5

   Trendy ambience. Limited menu but reasonably priced. Dog friendly which for us was a big plus.
   

   Report
9. OT

   OpenTable Diner

   Hertfordshire

   2 reviews

   2.0

   2 reviews

   Dined on April 15, 2023

   overall2food2service1ambience3

   Waited around 45 mins for 3 x breakfasts and they were luke warm when they came out. The service is just plain mediocre. The staff aren’t to blame they were perfectly apologetic there just isn’t enough of them and everyone experienced long delays with food.
   

   Report
10. JH

    JackieH

    London

    1 review

    3.0

    1 review

    Dined on April 13, 2023

    overall3food3service4ambience3

    Chose from the special menu. The food was nice but probably should have ordered from the main menu.
    

    Report
11. OT

    OpenTable Diner

    London

    2 reviews

    2.0

    2 reviews

    Dined on April 7, 2023

    overall2food1service2ambience4

    Food was not good, toast cold, poached eggs all over cooked, slow service and things came late. Staff were friendly but took ages to get anyones attention. Would not recommend.
    

    Report
12. w

    wecameandate

    Hertfordshire

    1 review

    4.0

    1 review

    Dined on April 3, 2023

    overall4food4service5ambience5

    Never been to a Bill's before but will go again for sure. Friendly staff, quick service and really nice food. Only gripe would be that Eton Mess is usually quite light and more balanced with strawberry sauce. This was a tiny bit of meringue at the bottom then about a ton of cream compacted in a jar with a few slices of strawberry. Between 2 of use we couldn't eat it as it was just like eating spoonfuls of dense cream. Anyway that did spoil it, just mentioning.
    

    Report
13. OT

    OpenTable Diner

    Hertfordshire

    2 reviews

    3.0

    2 reviews

    Dined on April 2, 2023

    overall3food4service3ambience3

    Food was lovely, service was a bit slow (had to chase for menus, food took a while to come out, ordered additional drinks and had to chase them).
    

    Report
14. DL

    DanielL

    Hertfordshire

    1 review

    5.0

    1 review

    Dined on March 25, 2023

    overall5food4service5ambience4

    We were waiting long for our food and we’ve been offered a free drink. The food was nice for the value. Customer service was outstanding.
    

    Report
15. D

    Dalsim

    London

    1 review

    5.0

    1 review

    Dined on March 19, 2023

    overall5food4service5ambience5

    The service was great and the staff were very responsive, attentive and asked good questions for preferences and requirements. My only gripe is that there is no option to request a high chair on the booking form and the seating area option has no description of what type of seating the selection is. I came with my family, with 2 children. There was only the option to book a ‘high top’ table which I now realise is a tall table with high stools. My 3 year old struggle to reach her plate. Not sure if this is something Bill’s could add to the booking form, or TopTable.
    

    Report
16. J

    Jim77

    Newcastle

    5 reviews

    4.0

    5 reviews

    Dined on February 25, 2023

    overall4food4service5ambience4

    Enjoyed our visit, good, friendly and attentive service. Some items were not available on the menu and draft beer options would be better.
    

    Report
17. NA

    NishaA

    London

    34 reviews

    5.0

    34 reviews

    Dined on February 19, 2023

    overall5food5service3ambience5

    Had an issue with my child’s food being cold and this was remedied straight away. Highly recommended!
    

    Report
18. BG

    BethG

    London

    2 reviews

    5.0

    2 reviews

    Dined on February 19, 2023

    overall5food5service5ambience5

    A lovely Bills in the centre of St.Albans with helpful and friendly staff.
    

    Report
19. OT

    OpenTable Diner

    London

    6 reviews

    vip
    4.0

    6 reviews

    Dined on February 14, 2023

    overall4food4service4ambience3

    We were sat right in the corner at back next to staff station. There was a baby screaming every now and again and I mean screaming. Not upset but for fun. These two things made our evening less enjoyable tbh.
    

    Report
20. CS

    ChloeS

    Hertfordshire

    1 review

    1.0

    1 review

    Dined on February 4, 2023

    overall1food1service1ambience1

    We were given a table that was not clean. There were marks on the table and crumbs on the seat. There was a dog sat near us that cried and howled the whole time we were there. We waited for 70 minutes for our main courses which is ridiculous! This then made us not want to order puddings as we knew there would such a delay. The food wasn’t very hot and also not very tasty - quite bland for the price they were asking. We also thought it was very sneaky to add on the 12.5% service charge which was £5 and if we had the option we certainly would not have paid this for the bad service we received. Overall not a good experience.
    

    Report
21. AO

    AnitaO

    London

    3 reviews

    4.0

    3 reviews

    Dined on January 20, 2023

    overall4food4service4ambience4

    Lovely place for a group catch up. The staff were very attentive.
    

    Report
22. OT

    OpenTable Diner

    London

    7 reviews

    4.0

    7 reviews

    Dined on January 19, 2023

    overall4food4service5ambience5

    As always the customer service, food and ambience was wonderful. Unfortunately it was a bit cold within the restaurant and a bit of a long wait in between courses. I would still go and recommend it to others.
    

    Report
23. OT

    OpenTable Diner

    Hertfordshire

    3 reviews

    vip
    5.0

    3 reviews

    Dined on January 17, 2023

    overall5food5service5ambience5

    Exceptional as always . Lovely lovely Karl looked after us together with another waiter . Both so lovely . Karl understands some heartache we are going thru with our lovely Ernie boxer dog . Treated us with such kindness . . Ernie is a regular there and adored by all the staff . Bills St Albans is right up there with the best accommodating dogs and so polite . Food exceptional and service the best Charlie Moorhouse
    

    Report
24. AB

    AndrewB

    Hertfordshire

    1 review

    1.0

    1 review

    Dined on January 2, 2023

    overall1food2service1ambience4

    Our starters came and were lovely but the main course was 2 hrs coming my burger was cold my wife’s haloumi was burnt and had to be replaced after a 2hr wait. Our guests main course was half raw and half burnt . Very very disappointed
    

    Report
25. M

    Michy

    Hertfordshire

    4 reviews

    3.0

    4 reviews

    Dined on December 31, 2022

    overall3food2service3ambience4

    Often eaten here for brunch/lunch and quite enjoyed it, however I was disappointed with the dinner and vegetarian options was all variations of flatbread and not particularly tasty. Service was an unusually poor compared to what I’ve experienced before. Probably just a one-off but a shame.
    

    Report
26. GS

    GrandS

    Hertfordshire

    1 review

    1.0

    1 review

    Dined on December 4, 2022

    overall1food3service1ambience2

    Unfortunately had a bad experience, staff seemed disinterested at every stage of our meal. One of our guests main meals was unavailable which they failed to tell her at the start of the meal, then her dessert was also unavailable, again we weren’t made aware when agreeing to have desserts. Forgot the condiments with the main meals and my bowl was chipped. We had to find staff members to ask for our dessert order to be taken and then the bill. The restaurant wasn’t busy and we noticed a similar style of service was being given to a group behind us. To top it off every toilet in the female toilets were blocked or dirty.
    

    Report
27. e

    edytaw

    Hertfordshire

    1 review

    4.0

    1 review

    Dined on November 20, 2022

    overall4food4service5ambience5

    Great, we enjoyed gender reveal twice. Everything went smooth and very pleasing experience. Totally recommend.
    

    Report
28. OT

    OpenTable Diner

    London

    7 reviews

    4.0

    7 reviews

    Dined on November 20, 2022

    overall4food4service4ambience5

    Overall I had a lovely time with my friends and family for my birthday lunch. We received a warm welcome and thanks from the staff. Everyone enjoyed their meal and drinks. There was a bit of a wait in-between finishing the meal to receiving the bill. Would still go back again. Thank you
    

    Report
29. JD

    JoshD

    London

    7 reviews

    5.0

    7 reviews

    Dined on November 18, 2022

    overall5food5service5ambience4

    Great food. Was very impressed. Even more impressed with our waitress, Ella. She was fantastic and looked after us very well!
    

    Report
30. OT

    OpenTable Diner

    Hertfordshire

    1 review

    4.0

    1 review

    Dined on November 14, 2022

    overall4food4service5ambience3

    Just a birthday lunch for my mum but the food was great and the staff were very friendly and quick to help :)
    

    Report
31. OT

    OpenTable Diner

    London

    2 reviews

    4.0

    2 reviews

    Dined on November 12, 2022

    overall4food4service4ambience4

    Lovely meal and attentive, friendly service
    

    Report
32. HG

    HGDCI

    Hertfordshire

    3 reviews

    4.0

    3 reviews

    Dined on November 4, 2022

    overall4food4service3ambience4

    Lovely meal with family. Good food and atmosphere
    

    Report
33. ES

    EleanorS

    London

    5 reviews

    3.0

    5 reviews

    Dined on October 13, 2022

    overall3food2service4ambience4

    Great service, lovely restaurant with comfy seating and staff very friendly. Shame the eggs benedict arrived stone cold. Tasted great but should have at least been warm. Put me off going again, which is a shame
    

    Report
34. NT

    NeelT

    London

    20 reviews

    vip
    4.0

    20 reviews

    Dined on October 7, 2022

    overall4food3service3ambience3

    Food was good but it took 45 minutes to arrive after ordering it. The only qualm was the truffle flavour was non existent on one of the dishes. The service was good and the waitresses were very friendly.
    

    Report
35. SA

    SophieA

    London

    1 review

    2.0

    1 review

    Dined on September 30, 2022

    overall2food2service2ambience4

    Food was nice but it was so late I didn't finish as we had to leave. Some of my party received cold food as well, which was sent back and they left without eating. As a business lunch Bills is totally impractical like this, we can't wait 1 hour for food to arrive so won't be back unfortunately!
    

    Report
36. OT

    OpenTable Diner

    Essex

    1 review

    5.0

    1 review

    Dined on September 25, 2022

    overall5food5service5ambience5

    Very relaxed area. Staff were great. There was no rushing us through.
    

    Report
37. KM

    KMx4

    Kent

    3 reviews

    1.0

    3 reviews

    Dined on September 24, 2022

    overall1food3service1ambience2

    Sadly we received poor service. One main (burger and chips) was served cold - which was replaced but without any more than a " Sorry about that we'll get a fresh one for you." Then after making a dessert order of two simple dishes, we waited for over twenty minutes before deciding to cancel our order and simply pay our outstanding bill.
    

    Report
38. OT

    OpenTable Diner

    Hertfordshire

    3 reviews

    4.0

    3 reviews

    Dined on September 18, 2022

    overall4food4service4ambience4

    Food & service were very good. Meals were nice and tasted very well
    

    Report
39. NL

    NeilL

    New York Area

    1 review

    1.0

    1 review

    Dined on September 18, 2022

    overall1food1service1ambience1

    Arrived to be told there was a 35 minute delay on food despite having booked. We left and had a lovely breakfast at Cote Brassiere across the road
    

    Report
40. c

    caroline

    Bedfordshire

    1 review

    4.0

    1 review

    Dined on September 14, 2022

    overall4food5service3ambience4

    Food and restaurant very good only let down by poor service. Felt we were an inconvenience by being there staff clearing glasses off table and putting lights on before we had finished even though 30 mins early for 9.15 booking.
    

    Report