Bill's Restaurant & Bar - Leicester

We had lunch on a busy Saturday afternoon. Bill's was very busy. Drinks and starters quickly served, then a welcome break before our main courses arrived. Overall food was very well presented - fish pie a little lacking in fish for the price, but that was the only moan. Gin cocktail went down well.
Service was good and friendly staff helpful.
Nut allergy was well managed.

Really nice food however there was a long wait for the food after ordering

We love coming to Bills, especially the one in Lecicester. Staff are always friendly and welcoming. Food is always good, that's why it is our favourite place to come for breakfast.

Staff very attentive, loved the choice of food on menu and somewhat different.Ambience and detail is good and great cocktails.

It was my partners birthday and they went out of their way to add a candle to his meal. The staff where very friendly and attentive. They wished him a happy birthday and to have a great day. The food it’s self was great quality.

Fabulous Fish Pie also had tenderstem broccoli to accompany, wife had smoked salmon with poached eggs. And fries - perfect

We were seated. I had to request someone take our order. I had to request someone to check where our food was - at this point, we had been waiting 20mins. Serving staff apologised stating it would be another 3-4mins, it was 12mins - no acknowledgment of any of that.

Had to prompt staff several times - who were clustered talking together (3 or 4 staff) by the order console. Rather than looking round to notice if customers needed anything or if their order was timely.

One of my eggs wasn't palatable, it was full of water, the yolk and egg white was not cooked, but it felt like even further delays would be caused as well as empty 'apologise' if I mentioned it. So I just left it on the plate. The other egg and the rest of our food were delicious.
I had to prompt for the dessert menu, when it arrived I had to prompt child dessert menu.
After we finished eating, I had to prompt for the bill. We then left the restaurant, no communication as we left.

Too many noisy children and babies. Could not relax. Decor tired and scruffy. Will not recommend or go back

Beautiful food. Good service, but they could do with keeping a eye on these customers for service. Lovely atmosphere. Was nice and warm on a very cold day.

The food came out so fast! It was delicious too! Love this place.

Maybe it’s just the current situation but the service was poor, perhaps understaffed but definitely in interested. Food was mediocre with lots of missing items including bacon from breakfast menu.
Bills ambience is always good but it felt quite cramped.
Style over substance sadly. I think there are better options unless Bills can improve its game.

I am not happy that a 12.5% service charge is added to the bill. There are very few restaurants, in the UK, that do this sort of thing.
If I hadn't got a sale reduction of 50% for the gift card I used I would not eat at this restaurant.

Probably the worst place I've been to in regards to service the manager was not friendly at all

Previously we had their Fish Pie which was good. This time we tried the Minute Steak but it was very chewy. Staff showed no interest in how the meal was received.

Staff explained they was short staffed when we arrived and said there will be a wait for food/ drinks but to be fair we didnt have to wait so all good

We tried to order a£50 bottle of wine, we were told that the order hadn’t been put through, then we were told it wasn’t available. We ordered a cheaper alternative but we were charged for the original wine which we didn’t have!
The staff were apologetic & polite. but clearly out of their depth. I’m guessing there are staffing issues as customers were being turned away even though the restaurant was only half full. Having said that, the food was great as always. I think we just caught you on a bad night!

Our last visit here wasn't great due to service and location of table. This time, it was brilliant. Attentive staff, great food, tables were more spread out. Cannot fault it. Special mention to the lady wearing the bandana.... she is so lovely, friendly and really looked after us.

Great service and meal. Felt very covid safe during the visit

Extremely short staffed which is understandable during this time but don’t keep allowing ppl in if can’t accommodate them.
Food took to long to come out with small kids under the age of 5 who were hungry this was not very good we were waiting nearly 45 mins for the mains.
Had to ask for water 4 times, food was very dry and tasteless.
Will think twice before coming to this restaurant again!

Food great. Had the festive burgers that were delicious. Rosemary fries a bit short on rosemary but still tasty. Service very slow. Ran out of free festive cocktail promised with an order of a main meal over Christmas and no alternative offered. Also ran out of Pepsi/coke. Built in 12.5% service charge which is frustrating if you are not happy with the service.

Disappointing visit to Bill’s in Leicester. We usually love a trip when in other cities but this was well below par.

Our waitress wasn’t very cheery or switched on - everything seemed an effort for her…even talking!

It’s hard to summarise our experience but I won’t book again.

got put on a crazy small table where all the staff hang out to sort the bills out, not spaced out to other diners to 2m either, had to keep asking for a drink, to order, to pay etc, not impressed and won't be back.

Food and ambiance was perfect service left something to be desired

We asked for veggie sausage but we were told just as our meals with coming out that they weren't available, drinks took a while but completely understand due to staffing issues! Food was great and great value for money

Really lovely meal! Nice atmosphere, food was all delicious and service was good.

Services was very poor it took over 15minutes for the bill to arrive and the young lady then didn’t know how to use the card machine.

Met by the waitress Pippa, she provided us with 5⭐️ Service.

It was Boxing Day evening in Leicester.
We had a very good and tasty meal delivered with a smile and just enough attention.

The reason for eating there was the Vegan burger and it was delicious. We had the Vegan Salted Caramel dessert, also delicious. I also love that the Teapot is huge and one gets lots of Tea!

Great place to eat? Decent food, good decor.
Not as impressed about the service charge though

Having dined at Bills several times in the past (pre covid times) we have always enjoyed the experience which included always a great atmosphere and high level of service. However on this occasion this was not quite the case.
I was asked at the end of our visit how’s was everything? To which I replied ok. The (who I presume was manager) asked only ok? And I mentioned I thought the level of service was distinctly average, to which she agreed. On receiving the bill, it was pointed out that the starters and first round of drinks had been deducted, which I feel was a very generous gesture. So, on this visit, it was although slightly disappointing in terms of service, the food and professionalism of the manager was what I would expect at Bills, and we will be visiting again in the future.

I would recommend bills restaurant food was lovely staff was lovely very helpful and value for money left with a very full Bella

Breakfast was lovely, not been to bills for a long time. The service was fabulous! Great choice for a brunch date

Great service, good menu in a great location

Really nice atmosphere, the people that work there are friendly and chatty. Also really attentive.

Not particularly the restaurant's fault - but toilets were terrible. Considering we are in high Covid times, no soap in the disabled, most cubicles soiled - just not clean

First time eating at Bills and it was very good. The food portion was just right and the food tasted beautiful. The service was also very nice. Will certainly be back .

Great food. Lovely service. Really nice atmosphere. Thank you.

Really nice place to go, the staff were really nice and friendly.

Staff were friendly helpful and attentive food was outstanding.