Lovely staff and setting, ambience is lovely.

However, Food was very disappointing
Very expensive cauliflower and grains and small strips of halumi, Small portion, very plain taste and sometimes bot very nice taste. Costing more than £13 for a small underwhelming plate. Macaroni cheese was good but overpriced.
Simple juices also too expensive. Poor value for money I’m afraid. I usually love Bills. My daughter was very keen to go but definitely not worth the money. I’m pretty gutted it was nit worth it.

Unfortunately, my order was taken wrong and so they came out with the wrong food but didn't tell me what was happening, he just took the food away. i then had to chase a waiter down to check on what was happening, to then have them confirm that they were making my meal 'fresh'. well i would expect it to be fresh...but it came out after my whole party had finished their food.

Lovely food, friendly staff and a nice ambience for a late lunch

The food is always excellent at Bill’s. I wanna to point out the outstanding service provided by Cristina to me and my partner. Thanks for making the breakfast experience even better.

We we’re seated under an air con tube and could not be moved due to Covid.
Order was taken within 15 mins, but our drinks did not arrive until 15 mins after we had finished the food!
Due to air con, our food was cold prior to finishing it!
Not the greatest experience.

The place itself had a friendly warm atmosphere which was lovely. The food was stunning and they were more than happy to leave something out of my meal because I didn’t like it. I would definitely go back again and recommend it to everyone I speak to.

Food was good overall but very limited menu unfortunately.

First time going there, celebrating my university results. Oh wow! The food was amazing! The desert was out of this world. Should have mentioned that there was what appeared to be sunflower seeds for decoration in the flowerpot which I didn’t particularly like. But still, very edible. 12.5% service charge (optional) is a bit much, would rather a 10%. A double G&T for nearly £10 is a bit extreme, especially for a service charge on top. Would prefer the gin to be cheaper, maybe £5 for a double? None the less, I would be returning.

Enjoyable lunch with our granddaughter. Service was very good.

Amazing and fast food and service. Very kind waiter and help with the menu

Nice view from table tho away from the sight of staff and they did not come near and only check onec after food delivered, so had to keep getting up for what we needed. Food was nice and delivered in reasonable time. However, a few points that could make a visit better. Firstly, if customers seated out of the way in a nook of the restaurant, check they have everything they need so they don't have to keep getting up. Secondly, if a customer asks for BBQ sauce, please warn them that what you call BBQ sauce is actually a hot Korean sauce and not suitable for a child. This ruined the meal, it was removed from our bill but spoilt the meal especially for the birthday girl. I like a splash of lime cordial in my lager, wouldn't hurt to keep a bottle behind the bar, sure I'm not the only one. As for soft drinks, the lemonade is tiny and only a mixer and should also be noted to the customer, an expensive and small drink for a child and also for a dash in a lager. Perhaps you could keep large bottles of lemonade for anyone requiring a dash/shandy. Easily solved points but equally would have made a huge difference to our experience. I was looking forward to trying Bills as heard good things about the place but a tad disappointed.

Had a really nice time, the food was amazing and service was brilliant would highly recommend.

This is the first restaurant experience for a while, due to Covid. We booked online, so we were guaranteed a table.
We had a lovely time. We had the fixed menu, for lunch which was varied and really nice.
I had halloumi fries to start, and chargrill chicken for mains, my husband had chicken dumplings, followed by cod/calamari for mains. We actually enjoyed the starts more, so tasty. The mains were a bit ordinary, but still tasted great.

An unexciting menu and my meal was pretty tasteless. Not great!

A lovely lunch time experience great service. Food was delicious 3 courses for 2 diners and bill came to £38 with the tip included great value thanks

Tasty fresh breakfast , served hot- lovely twist on traditional English style. Server was very friendly and attentive with good eye contact

Great breakfast and service just what you expect from Bills

Very welcoming staff. With a lovely atmosphere food was perfect and very quickly delivered

Amazing place, service and food! Cant wait to go back again!

Staff do not understand how to communicate and ask you something without waiting for answers - asked for tea for 2 given one asked for water had to ask again asked for brown sauce took half my meal before it arrived

Great restaurant with delishious food, great atmosphere and friendly staff

Good staff, great food, great vibe, great decor great experience

Hard to ever have anything other than positive to say about Bill’s.

Love it here, great food, great setting and brilliant service.

The new Crab Cakes on the menu are a definite reason to go back very soon. 👌🏼

Amazing value 3course meal deal- everything delicious
Staff were so so friendly, chatty and engaging- a real joy and credit to Bills.

Lovely ambience however the food in Bills Cardiff Bay was a much better standard.

Portion sizes were a lot smaller too.
Enjoyed the food in Cardiff Bay Bills but not so much at Cardiff Central.

Service was absolutely horrendous! Left waiting for 25 mins for a table booking at 2.30pm staff would walk past us and not even acknowledge us. When shown to our table the waitress stated that they were understaffed and she is overworked-already set the tone.
Waitress at our table was pleasant enough however taking our order seemed a hassle to her. Took awhile for food to come. Food was ok not amazing but not awful.
Took awhile to get to get bill.
This was our first experience of Bills and we booked a table for our anniversary as we have not been able to go on honeymoon we wanted a lovely lunch…this was not the case! Very disappointed

I received an email in regards to a special menu in celebration for the football, only to be told in the restaurant that they weren’t doing it in Wales.

Very quiet due to euro 2020, so ended up listening to all the restaurants business being discussed amongst staff, however what’s important…food very nice, hot and good value.. service not as quick as you would think considering very few tables… staff were lax with face masks though… either under nose or one loop off going up and down stairs with food..ironically our temperature was checked when we walked in so….

It was cold due to all the doors being open. our starter arrived after we had to ask for it and had got more than half way through our meal by the time it arrived. The staff were nice and the food was nice, good value for money.

Based off the price the food was poor and drinks very average. Staff were pleasant even though we had to ask for some basics they were very helpful

I’ve never really had an issue at Bills before however my experience early sunday morning left a lot to be desired. my food arrived cold, when it came back it just seems the same sausage had just been fried and my plate reheated. our server was extremely rude and very blunt with us. we tried to pay in cash but she point black refused to take “20” off us both because she didn’t have any change. i had to pay on my card but it would have made my life easier to have taken the cash. she wasn’t very pleasant at all. all in all, i would be back, but i’m not in a rush too

Fantastic first time experience only one issue was we could touch plates, menu, glasses and even walk to the toilet yet we couldn't have a jug of water at the table very silly police

The staff were friendly and helpful, service was fast and the food was lovely!

Really disappointing- staff not as friendly as previously

Lovely decor-great for couples/small
Groups/friends. Service was attentive and organised. Food was nice enough- pub grub style. Good COVID planning in place.

Nice good and good customer service

The only thing that puts me off booking again is the fact that I had to queue for over 15mins as the greeter seemed to take forever to seat anyone. My friend was sat inside waiting for me and it was excessive

Food is always good. Some parts of the restaurant have been refurbished and look lovely. Service good waiters polite friendly and efficient. Food is quite expensive but overall experience makes up for that. Toilets small and hard to fit into.

Food was very good will go again staff very nice they gave us 2 complimentary drinks because it was our anniversary which was very nice of them

Lovely friendly staff and quick service. Would not hesitate to recommend eating here. I always have 3 stack fruit pancakes so cannot comment on other food but the pancakes are stunning.