Bill's Restaurant & Bar - Cardiff Bay

4.1
786 Reviews
£25 and under
British
Bill’s Cardiff Bay restaurant calls the historic Pilotage Building home. Light and airy during the day, warm and cosy at night, it’s a lovely space for breakfast, lunch, dinner and everything in between.
What 786 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.2
service
4.2
ambience
3.9
value
Noise · Moderate
83% of people would recommend it to a friend
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SP
SteveP
Yorkshire
1 review
Dined a day ago
Overall3food4service2ambience3

No water brought to table, when asked to the waitress

OT
OpenTable Diner
London
4 reviews
Dined 2 days ago
Overall3food3service3ambience4

Based on seeing the menu I expected a little more from
Bill’s. The food was very average. In fact we said that Weatherspoons was similar but the price was significantly higher in Bill’s. The service was just ok. Staff were friendly enough, but for the price of the end bill (no pun!) I would have expected a bit more from the service. It was all very matter of a fact, here’s your food and drinks then off you go.

Would I go back?!? Just a maybe for me. Now that I know to expect.

P
Pamela
1 review
Dined 2 days ago
Overall3food3service3ambience4

Food wasn’t great
Service was ok but we were hurried along for mains which meant we ended up skipping our planned dessert order

Overpriced as the food ended up being burnt on one side & undercooked on the other
Went for a birthday meal so quite disappointed with how the meal turned out

CJ
CarlJ
1 review
Dined 3 days ago
Overall4food5service5ambience4

Very nice food. Couldn’t fault it. Every staff member was excellent though, very friendly and funny. Thank you for a nice meal.

EM
EmilyM
Wales
1 review
Dined 3 days ago
Overall4food5service5ambience4

Staff were lovely! when we didn’t like our drink choice they changed it free of charge to something we would like.
Food was incredible as always.

KJ
KarenJ
Cheshire
1 review
Dined 3 days ago
Overall5food5service5ambience5

Lovely evening food was great chicken dumplings to start and sauted chicken, mash and brocoli for main hot chocolate brownies were amazing. The only disappointment was they had ran out of fish pie

ZM
ZoeM
Wales
1 review
Dined 3 days ago
Overall5food5service5ambience5

Food was great, staff helpful, nice vibe & great location

RG
RobertG
1 review
Dined 3 days ago
Overall5food4service5ambience5

Excellent atmosphere, Covid arrangements, service and attentive staff. Booked in on the same day and sat at an excellent table well spaced from others. Speedy service by a young lady of Iranian origin brought table water without being asked but didn’t rush us.

S
Stef
Wales
1 review
Dined 5 days ago
Overall2food3service3ambience3

Not good choice for customers with allergies.
Felt obligated to pay the service charge.
Food was generally very good but took a long time to arrive.

AT
AngelaT
Wales
1 review
Dined 5 days ago
Overall5food5service5ambience5

Lovely meal, tasty. Something different. Great relaxed atmosphere.

NF
NatalieF
1 review
Dined 5 days ago
Overall5food5service5ambience5

Absolutely brilliant meal. Good service. Toilets very pretty.

RC
RachelC
Wales
1 review
Dined 5 days ago
Overall4food5service4ambience5

Took a while to get somebody to serve us but once served all was good.

JM
JodieM
Wales
1 review
Dined 6 days ago
Overall5food5service5ambience5

It was our first time visiting at BILLS in Cardiff bay yesterday and it was unbelievable! The food was amazing 10/10. Fast service and I would 100% recommend! I had a chicken burger with fires, it was unreal!😍

R
Rebecca
Wales
1 review
Dined 6 days ago
Overall5food5service5ambience5

Very friendly staff and an excellent choice of food.

H
Holly
1 review
Dined 6 days ago
Overall2food2service1ambience3

Asked for some special touches to be made for a birthday brunch but nothing was done. Food was okay, service was terrible. Drinks didn’t get brought out until our food, and we waited around 20 mins to pay. Got up to walk to the front to pay in the end despite asking

OT
OpenTable Diner
Wales
1 review
Dined 6 days ago
Overall4food4service5ambience5

Anniversary meal staff were excellent lovely restaurant.

SH
SamanthaH
Bristol
1 review
Dined 7 days ago
Overall5food5service5ambience5

Great service and food was lovely! Catered for my baby girl very well thank you!

C
Chooch
Wales
1 review
Dined on July 26, 2021
Overall4food5service4ambience4

Great service as always lovely food very helpful staff only one criticism is that there should not be an automatic service charge put on the bill, it should be down to us as customers to tip the staff accordingly.🥲

A
Anonymou
Wales
1 review
Dined on July 26, 2021
Overall4food3service5ambience4

A good restaurant however cutlery was dirty and when asked for a clean set was given the same back! Gravy marks on our water jug and tea pot.

KH
KateH
Wales
1 review
Dined on July 26, 2021
Overall3food4service3ambience2

Wrong meal was provided, food was okay but overpriced.

OT
OpenTable Diner
1 review
Dined on July 25, 2021
Overall5food5service5ambience5

Amazing food! Very different compared to your usual restaurant. Very friendly staff and quick service. Thank you!

AW
AlysonW
Wales
1 review
Dined on July 25, 2021
Overall4food5service5ambience4

Lovely food,very pleasant staff .I would highly recommend this restaurant .

DD
DavidD
1 review
Dined on July 25, 2021
Overall3food3service2ambience2

Enticed by the Good Times Promo of freebies but not available at lunchtime which is disappointing
Limited menu for a Sunday family lunch & not cheap but reasonably happy with our lunch out
This venue is geared to younger diners not is OAP

RM
RhianM
London
1 review
Dined on July 25, 2021
Overall5food5service5ambience5

Fantastic fresh food, and incredible gluten free options. I was spoiled for choice!

OT
OpenTable Diner
Las Vegas
3 reviews
Dined on July 25, 2021
Overall4food4service4ambience3

Sat outside and was a bit put off by dogs in the area - should be a dog free area

WM
WynM
London
1 review
Dined on July 24, 2021
Overall3food4service2ambience4

The serving staff were very good, however the greeting by the ‘front of house’ member was at best very poor.

SR
SharonR
Wales
6 reviews
Dined on July 24, 2021
Overall5food5service5ambience5

A lovely place clean and nicely decorated ..service was nice and friendly ..food was excellent we had the steak with a wild mushroom sauce cooked to perfection ..pudding was the flower pot and the chocolate brownie very imaginetive ..few cocktails which went down nicely .would recommend the hedgerow fiz ..overall a great place to eat will def come here again

OT
OpenTable Diner
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

Lovely lunch, we arrived 45 mins early, but you accommodated us which was great. Lovely lunch, tuna tacos for stater. and eggs Benedicts for main fir me snd crab-cakes for my friend, all great size portions and delicious. Washed down within alcohol cocktails.

SM
StevenM
Wales
1 review
Dined on July 24, 2021
Overall3food3service3ambience2

Very vibrant, initially a good atmosphere, but whilst eating our meal we noticed that the two closest tables to ours were continuously sending thier food back to the kitchen and complain to the waiter staff. A little off putting and it spoiled the occasion.

GW
GaryW
Wales
2 reviews
Dined on July 24, 2021
Overall5food4service5ambience4

Great breakfast against, service always good, awesome

SW
SharonW
1 review
Dined on July 23, 2021
Overall5food5service5ambience5

Very helpful staff and were offered a choice of tables both outside and inside. Chose outside on the balcony which was lovely. Tables safely distanced but there was no hand sanitizer on each table as stated on their website. However there was some available on the work station by the till. Service was excellent and kept informed of a slight delay in our main course-understandable in the pandemic with staff shortages through isolation. Food was lovely and represented excellent value. We’re allowed to stay at our table for as long as we wanted. Will definitely return soon.

TM
TonyM
1 review
Dined on July 23, 2021
Overall4food4service3ambience4

Was a lovely sunny day for a catch up lunch with an old friend. The menu was quite limited unless you like burgers! The service was patchy. Had to ask for water 3 times over a period of about 15 minutes. Eventually it was brought. Overall OK but would think twice before rushing back

RH
RobertH
1 review
Dined on July 23, 2021
Overall5food5service5ambience5

We enjoyed a great breakfast here with excellent service

OP
OliveP
Wales
1 review
Dined on July 22, 2021
Overall3food2service4ambience3

Very noisy restaurant and altogether too hot. My risotto was undercooked with quite a lot of very hard grains. Also didn’t taste like risotto more lie Indian rice. Wasn’t creamy not good at all. Side salad just greens at a cost of 3.50. Disgusting really. I told waiter but he didn’t seem intrested. To be fair they were busy and was hot. Parasols outside nowhere near big enough. Not a goo eating experience. Sorry. Added service charge again disgusting.

LL
LLLWW
1 review
Dined on July 22, 2021
Overall4food4service5ambience5

We had a great time. Thanks.
Service & food was great.

L
Louise
1 review
Dined on July 22, 2021
Overall5food5service5ambience5

Excellent place for Brunch and catch up with friends

SP
SianP
Wales
1 review
Dined on July 21, 2021
Overall5food5service5ambience5

Fantastic meal and service.
Will be back soon!

MD
MichelleD
1 review
Dined on July 21, 2021
Overall5food5service5ambience5

The most amazing meal in ages, steak was, delicious, meals both delicious. The service was amazing, staff couldn't do enough for you. Excellent value for money. Can't wait to go again.

DL
DaveL
1 review
Dined on July 21, 2021
Overall3food2service2ambience3

We have used the chain a number of times both in Cardiff and London.
We have always been really impressed and recommended to friends and family numerous times.
On this particular occasion as a honest review the staff were really friendly and polite as always.
A couple of small service points missed but happy to overlook, the disappointing element on this occasion was that the Calamari had been over cooked and same with the burgers. A bit disappointing as we were with friends that we recommended to try for the first time.
Will it stop us returning no it wont everyone has an off day so yesterdays was the only one so far to date.
Just a little extra tip the menus' due to font size and font type are a little hard to read.
I will point out and admit I hadn't taken reading glasses but still it could be bigger and clearer I'm pretty sure I'm not the only person in I need glasses denial.
Obviously I'm a Bills fan so will be returning hopefully to the usual standard received on many occasions previously.

OT
OpenTable Diner
1 review
Dined on July 21, 2021
Overall5food5service5ambience5

Lovely food. Excellent service too.

FAQs

Bill's Restaurant & Bar - Cardiff Bay is rated 4.1 stars by 786 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.