Set menu not offered -had to ask for it and would have been nice if wine offer was mentioned too as we would have ordered a better wine than house. Thought service of 12.5 % was steep and shouldn’t be added so we asked to take off and give our own tip.
Meal was nice though and ambience wasn’t good. Set menu good value especially 3 courses.

Went for pre booked meal after techniquest. Great service great food.

Online booking easy to do. Thoroughly enjoyed our meal, vegan burger delicious! We look forward to returning soon.

Prompt service upon arrival; choice of seating area; food arrived quickly when ordering and very tasty!

Good food and excellent value would definitely return.

Pre theatre visit to Bill's. First time there, very enjoyable, would recommend & will definitely go again. Thanks

Good atmosphere with friendly and efficient. Perfect for a pre theatre meal.

Really nice place for a convivial lunch - good choice of food and friendly service

Lovely, friendly service. Accommodating that we arrived early. Regular support during the meal. Food good quality. I forgot my umbrella by the table and one of the staff returned it to me as I was paying in the car park! - what amazing service is that!

Lovely staff very attentive. Nice setting, would like to return in the summer and sit outside for drinks.

A lovely restaurant, service was disappointing. The first two courses arrived promptly, but we had quite a wait for desert and had to remind the waitress. The manager was very good in sorting things out.

Very nice, pretty much the only place I could find a decent breakfast in the area

Just lovely, it was all spot on and service was great.

We had a great time. Thank you for the hospitality

Limited main menu. 12.5% service charge, though optional is high in the present climate. Enjoyed our meal & recommend the fish pie. Should sell local ales!!

Food was nice. Friendly staff but felt rather crammed in and it was very noisy

Fabulous gluten free menu. Delicious food. Thank you!

Very impressed with the helpful service. Love breakfast.

Rude staff. Impatient when ordering. Felt like she was rushing. Food was good. Small portions. Very loud, couldn’t hear each other very well.

Busy Saturday evening but service was quick and friendly. Food was delicious and piping hot

A nice meal but some deserts were pricey for the portion

Enjoyed food , although rosemary fries didn’t taste of anything like rosemary ?
Did hear the server telling a customer they had run out of sweet potato fries so perhaps rosemary fries had run out too ?
Disappointed where seated as in a back corner with a kids party of 12 going on next to us and quite noisy and balloons being bounced around everywhere, not the ambiance that my daughter and I really wanted.
Service was excellent.

I really enjoyed my meal-chicken skewers and flat bread and felt it was a good size portion. Everyone in my group enjoyed their meals too. Service good, friendly and swift. We were very cold, though, throughout the meal as the large exterior door kept being opened and being left open! My mum had to ask for it to be closed. We wore our coats for most of the meal! This was disappointing and reason I rated ambience as 3*.

Excellent service only beaten buy the quality of the food. This is my go to place for breakfast in Cardiff.

I generally go for breakfast on a weekend with family and friends. However, I must admit that was thoroughly disapointed with the vegan breakfast option, avocado was tasteless and very small portion for the price (£8.99). I have tried the more expensive breakfast options and are larger amounts of food. Just because it is "vegan" does not have to drop in quality and quantity. Otherwise, great place to eat and meet people. Good service overall.

We did have a good evening but lots of food, especially fish not available. The manager was apologetic and did compensate for this. The food we had was lovely.

Over priced. Slow service. Nice location. Tip added to bill so watch that

The service was excellent. Quick and humorous. Thanks

My group of 6 work colleagues saw the 'express lunch' offer on the website and came to bills for a Friday group lunch.

When we were seated we were told Bills at Cardiff Bay don't run that offer so we had to choose from the main menu. This was a shame as we wanted the express menu so that we could get back to the office within our lunch break.

We then had to chase the staff to get someone to take our drinks order, then again when we were ready to order food. When we finally had someone to take our food order the waitress spent her time staring out of the window as the group were giving their order, which seemed rude.

Came from Breakfast with my girlfriend - both had a moderately sized breakfast and a smoothie - total bill came to £40 - seemed a lot for the amount and quality of the food. Beans were very cold and bacon was very underdone and greasy. Not a good experience

Chicken burger very overcooked - inedible. Starters made us unwell. Will not visit again.

Partners food arrived lukewarm at best, seemed to have been waiting for a while. Took a while for food to come. My meal wasn't as described on menu (came with wrap, not flatbread, and no rice). Could not do anything about this, as we had theatre tickets, and would have missed the beginning of the show if we had to wait for food to be recooked.

No offers of sauces etc, people around us had to flag down waiters to ask for vinegar, mayo etc. Asked the person who brought our food for more drinks, but we're told the waiter would be back on a minute, then took 5+ minutes for drinks to arrive. Long wait between starters cleared and mains (nearly 30 mins).

Probably would not return to this branch based on this experience, which is a shame, as we'd had decent experiences in the past.

Our table was in a section of 3 other tables behind the tills which shouldn't be used as it is too cramped for people to pass through - you felt as though you were in the way! The food was quite disappointing, and overly salted, which was a shame as Bill's had been recommended to us by friends.

Almost couldn't pay bay card due to technical problem but luckily it was sorted out. Staff were very pleasant but did have to wait a long time to order after initially being asked if we were ready to order only a minute after sitting down! The steak was delicious though so worth the wait!

We visited for my daughter's birthday and the restaurant were having problems with intermittent power outage. They apologised when we arrived and said this might impact on waiting times for our meal etc. However this did not! The food arrived in a reasonable amount of time (20 minutes between starter and main) and the staff were lovely. Great experience despite the problems they were facing. It did not impact on our enjoyment

Poor evening, food not very hot, very noisy near the bar area where drinks were prepared. Banging bottles into bins and dishes dropped. Slow service. Lots of staff around but not taking responsibility over an area. Dissapointed as have had a nice time here in the past.

Good service
Service charge on bill (optional) only half goes to those who serve you
Would like staff to get it all

Nice lunch, cosy atmosphere with an outdoor area too. Friendly staff and food was tasty albeit the lunch menu is a little limited, burgers and salads. Kids menu is good. Service a little slow and the addition of optional service charge is disappointing. I asked for it to be removed.

Relaxed atmosphere. Efficient waiting staff. Good food. Reasonable price.