Big Star - Wrigleyville

Big Star - Wrigleyville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kent

   Phoenix / Arizona4 reviews

   1.0

   Dined on May 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   This was horrible. The food was old, rushed cause they’re focused on making and not providing good food. Horrible tasting food and drinks. We order tacos there dry. The potato’s were soggy and the margaritas were sour.
   

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2. S

   Sherry VIP

   Chicago / Illinois18 reviews

   5.0

   Dined on May 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terrific place to celebrate a birthday before the game.
   

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3. S

   Stephanie

   Chicago / Illinois1 review

   5.0

   Dined on May 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wait staff was very attentive , food was out promptly , very friendly inviting atmosphere
   

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4. J

   John VIP

   Greater Boston2 reviews

   1.0

   Dined on April 18, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We stopped by Big Star before the Cubs game. Place our order for 4 tacos at 12:40pm and still no food by 1:30pm. We got up and left. I think there was a computer problem. Waitress avoided our table.
   

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5. J

   Jessica

   Cleveland / Akron / Canton4 reviews

   4.0

   Dined on April 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Went there after today’s cubs game, we made a reservation and were sat immediately. Server took a few minutes but that is to be expected so many tables arriving at once. Got our app and drinks super quickly, she must have gotten busy bc took a while to grab our main orders. My partners food came, and then mine never did. As I was trying to find the server I noticed her talking to a manager, he came back and said my meal would be comped and it should be alright, as to which I had said it’s okay I’m okay having this taken off the bill, but they brought over a gift card for us to return, and I really appreciated it. I understand they were probably extremely slammed all at once! I’ll definitely be returning as they really took care of us after!
   

   Big Star - WrigleyvilleResponded on April 17, 2025

   Hi Jessica, Thank you so much for your positive review and feedback! We strive to ensure that your guest experience is excellent! We hope to see you again soon!
   

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6. B

   Brian VIP

   Chicago / Illinois34 reviews

   4.0

   Dined on January 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Tacos always come out extremely fast which is great prior to sporting events. Beware of the 3% surcharge that is on the bill.
   

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7. A

   Alicia

   Chicago / Illinois5 reviews

   5.0

   Dined on January 3, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Perfect time for our large group. We were upstairs which wasn’t too loud so we could actually hear each other talk.
   

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8. D

   Dan VIP

   Chicago / Illinois6 reviews

   5.0

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The tacos here are some of the best I’ve ever had
   

   Big Star - WrigleyvilleResponded on January 2, 2025

   Thank you Dan! We're glad you enjoyed them and we look forward to seeing you again!
   

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9. S

   Stephanie

   Chicago / Illinois31 reviews

   3.0

   Dined on December 31, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Our server was outstanding. Super nice and very attentive. Unfortunately, the food was only okay. All of our tacos were way over spiced and some were too spicy to eat. We’ve ordered them in the past so this was a surprise. They tasted very different and very “vinegary”. It wasn’t terrible, but not as good as it’s been before. We’ve dined here many times and it’s usually outstanding, but this time we were disappointed in the food.
   

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10. M

    Matthew

    Chicago / Illinois15 reviews

    4.0

    Dined on December 21, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Overall our experience here was a good one. Does feel like some items are a little overpriced (the margarita pitcher for example). Our server was quite pleasant but it seemed like maybe they were a bit understaffed as we had to wait quite some time for an initial greeting, getting our bill, etc. We'd probably eat here again if someone suggested it but not somewhere I'd make a special trip for.
    

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