Big Star West Town

Name: Big Star West Town
Address: 551 N Ogden Ave, Chicago, IL, United States, 60642-6423
Telephone: (312) 521-5169
Price range: $30 and under
Rating: 4.7

4.7 (41)

$30 and under

Mexican

551 N Ogden Ave, Chicago, IL 60642-6423

Make a reservation

2 people

Jul 16, 2025

7:30 PM

Booked 3 times today

About this restaurant

Big Star's West Town location offers a taco-slinging atmosphere complemented by an extensive house-selected single-barrel bourbon program. Patio seating is first-come, first-served. Walk-ins are always welcome!

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
Mexican, Mexican / Southwestern, Tex-Mex
Hours of operation
Mon–Thu 11:30 am–9:00 pm Fri 11:30 am–10:00 pm Brunch Sat, Sun 10:00 am–2:00 pm Dinner Sat 3:00 pm–10:00 pm Sun 3:00 pm–9:00 pm
Phone number
(312) 521-5169
Website
https://www.bigstarchicago.com/location/west-town/#food-1
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Casual Dress
Catering
One Off Hospitality Catering delivers your favorites from Big Star, alongside chef-driven menus, bold flavors, and seamless service for any event. Big Star’s catering brings the bold flavors of our classic tacos, queso, and margaritas straight to your event. Please email stephanie@oneoffhospitality.com for more information.
Private party facilities
We welcome you to explore our Private Dining options, perfect for any occasion. Please email stephanie@oneoffhospitality.com for more information.

Location
551 N Ogden Ave, Chicago, IL 60642-6423
Neighborhood
West Town
Cross street
Ogden & Racine
Parking details
Street Parking
Public transit
- 2 minute walk from Grand/Ogden Bus Stop- 7 minute walk from Chicago/Milwaukee Blue Line Station
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Dog Friendly, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access

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What 41 people are saying

Big Star West Town reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7

4.7 based on recent ratings

4.4Food
4.6Service
4.2Ambience
4.2Value

Noise • Moderate

41 Reviews

J
Jenna VIP
Chicago / Illinois4 reviews
5.0
Dined on June 22, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Delicious food, everything comes out fresh & fast. Have always had amazing service. The margaritas are perfect. Neighborhood staple for us.
Big Star West TownResponded on June 25, 2025
Jenna, Thank you for your kind words. I'm glad you found your perfect margarita. We are delighted to be your neighborhood go-to spot!
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B
Barton
Chicago / Illinois1 review
5.0
Dined on April 5, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Finding a place with both great food & drinks for friends visiting from out of state. From the moment we walked until we left, we were impressed with all aspects of Big Star West. Atmosphere was conducive to catching up while enjoying several types of tacos & a pitcher or two of margaritas. Staff kept us fed & served, while giving excellent service. Looking forward to returning for outdoor seating once the weather warms up!
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T
Ty VIP
Chicago / Illinois3 reviews
5.0
Dined on March 23, 2025
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 3
Manager was great. He introduced my clients to La Gritona which is much better than the Don Julio we initially chose. Music was a little odd but the staff was amazing.
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K
Kelcey
Chicago / Illinois3 reviews
5.0
Dined on January 19, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great food and service went above, they were excellent with my 18 mo daughter - had coloring mat and brought out her French toast right away (our group was still finishing ordering!!) love this neighborhood spot.
Big Star West TownResponded on January 21, 2025
Hi Kelcey, Thank you for the kind words. We look forward to having you back soon!
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B
Brian VIP
Chicago / Illinois48 reviews
5.0
Dined on January 10, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Strange to see it almost empty when I went. But the same great food, whiskey, and service nonetheless.
Big Star West TownResponded on January 16, 2025
Hi Brian, Thank you for coming in and enjoying some whiskey with us. Hope to have you back soon!
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G
Georgiana VIP
Chicago / Illinois25 reviews
5.0
Dined on December 28, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
My daughter and I had an exceptionally wonderful evening dining at your restaurant!! The ambiance was festive and the fish tacos were delicious!!! Our server was very professional and kind! We will definitely be back!! Happy New Year 2025!!
Big Star West TownResponded on December 31, 2024
Hi Georgiana, Thank you so much for the great review. We look forward to seeing you again in 2025!
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j
jeff VIP
Chicago / Illinois8 reviews
1.0
Dined on December 23, 2024
1. Overall 1
2. Food 2
3. Service 2
4. Ambience 2
I would give a poor for Service, but I’m very sensitive to the fact that these guys are dealing with the same problem Every Restaurant is dealing with, and that is finding enough labor to satisfy their demand. Having said that, we started running late for the Bulls game and literally needed to stand up and wait in line at the bar to find a way to pay our check Very cold air temp — low/mid 60s and the tacos aren’t as close to as good (food was served a little cold not terribly fresh )as the quality in their Bucktown location which doesn’t seem to make sense
Big Star West TownResponded on December 26, 2024
Hi Jeff, Very sorry that you had a bad experience during your last visit. Please let us know the next time you are around, we'd love to make it up to you!
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B
Brian VIP
Chicago / Illinois48 reviews
5.0
Dined on December 19, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Always a good experience coming here. Good food, even better whisky and tequila list.
Big Star West TownResponded on December 21, 2024
Hi Brian, Thank you for the love! We look forward to seeing you again.
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J
Jacob
Chicago / Illinois1 review
1.0
Dined on November 8, 2024
1. Overall 1
2. Food 4
3. Service 1
4. Ambience 2
Took over 20 minutes before a server even talked to us, took additional 30 minutes to get the drinks. 50+ minutes from sitting down to receiving drinks. Ridiculous
Big Star West TownResponded on November 16, 2024
Hi Jacob, We are sorry to hear about your experience. Thank you for taking the time to bring this to our attention. We hope to have you back soon to make up for any shortcomings you may have had during your last visit.
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B
Brian VIP
Chicago / Illinois22 reviews
3.0
Dined on November 8, 2024
1. Overall 3
2. Food 4
3. Service 1
4. Ambience 3
Big Star had a very off night. I could not tell why they were so backed up but our party had a 7 PM reservation. Between the two apt for our table, our server and then our order, we did not get receive our initial order till 8:25. This did not appear to be the vault of our server per se, but the whole restaurant (bar, kitchen, host, etc). Very disappointing.
Big Star West TownResponded on November 16, 2024
Hi Brian, I'm really sorry that we missed the mark during your visit. Honest feedback like this is very much appreciated, as it will help us learn from mistakes and grow. We'd love to have you back soon to make up for any shortcomings you had during your last visit.
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FAQs

Big Star West Town offers takeout which you can order by calling the restaurant at (312) 521-5169.

Big Star West Town is rated 4.7 stars by 41 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Jul 16, 2025

7:30 PM

Booked 3 times today

551 N Ogden Ave, Chicago, IL 60642-6423

Additional information

Cross street
Ogden & Racine
Neighborhood
West Town
Hours of operation
Mon–Thu 11:30 am–9:00 pm Fri 11:30 am–10:00 pm Brunch Sat, Sun 10:00 am–2:00 pm Dinner Sat 3:00 pm–10:00 pm Sun 3:00 pm–9:00 pm
Price
$30 and under
Cuisines
Mexican, Mexican / Southwestern, Tex-Mex
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Street Parking
Public transit
- 2 minute walk from Grand/Ogden Bus Stop- 7 minute walk from Chicago/Milwaukee Blue Line Station
Payment options
AMEX, Discover, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Dog Friendly, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access

Website
https://www.bigstarchicago.com/location/west-town/#food-1
Phone number
(312) 521-5169
Catering
One Off Hospitality Catering delivers your favorites from Big Star, alongside chef-driven menus, bold flavors, and seamless service for any event. Big Star’s catering brings the bold flavors of our classic tacos, queso, and margaritas straight to your event. Please email stephanie@oneoffhospitality.com for more information.
Private party facilities
We welcome you to explore our Private Dining options, perfect for any occasion. Please email stephanie@oneoffhospitality.com for more information.

Big Star West Town

Make a reservation

About this restaurant

Additional information

Ask Concierge
AI Beta

Menu

What 41 people are saying

Overall ratings and reviews

FAQs

Does Big Star West Town offer delivery through OpenTable or takeout?

How is Big Star West Town restaurant rated?

Is Big Star West Town currently accepting reservations?

Make a reservation

Additional information