Big Star West Town

Commentaires sur le restaurant Big Star West Town de personnes qui y ont mangé. Selon des cotes récentes.

1. B

   Barton

   Chicago 1 commentaire

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Finding a place with both great food & drinks for friends visiting from out of state. From the moment we walked until we left, we were impressed with all aspects of Big Star West. Atmosphere was conducive to catching up while enjoying several types of tacos & a pitcher or two of margaritas. Staff kept us fed & served, while giving excellent service. Looking forward to returning for outdoor seating once the weather warms up!
   

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2. T

   Ty VIP

   Chicago 3 commentaires

   5.0

   Y est allé le 23 mars 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 3

   Manager was great. He introduced my clients to La Gritona which is much better than the Don Julio we initially chose. Music was a little odd but the staff was amazing.
   

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3. K

   Kelcey

   Chicago 3 commentaires

   5.0

   Y est allé le 19 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food and service went above, they were excellent with my 18 mo daughter - had coloring mat and brought out her French toast right away (our group was still finishing ordering!!) love this neighborhood spot.
   

   Big Star West TownA répondu le 21 janvier 2025

   Hi Kelcey, Thank you for the kind words. We look forward to having you back soon!
   

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4. B

   Brian VIP

   Chicago 44 commentaires

   5.0

   Y est allé le 10 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Strange to see it almost empty when I went. But the same great food, whiskey, and service nonetheless.
   

   Big Star West TownA répondu le 16 janvier 2025

   Hi Brian, Thank you for coming in and enjoying some whiskey with us. Hope to have you back soon!
   

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5. G

   Georgiana VIP

   Chicago 22 commentaires

   5.0

   Y est allé le 28 décembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   My daughter and I had an exceptionally wonderful evening dining at your restaurant!! The ambiance was festive and the fish tacos were delicious!!! Our server was very professional and kind! We will definitely be back!! Happy New Year 2025!!
   

   Big Star West TownA répondu le 31 décembre 2024

   Hi Georgiana, Thank you so much for the great review. We look forward to seeing you again in 2025!
   

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6. j

   jeff VIP

   Chicago 8 commentaires

   1.0

   Y est allé le 23 décembre 2024

   1. Cote globale 1
   2. Nourriture 2
   3. Service 2
   4. Ambiance 2

   I would give a poor for Service, but I’m very sensitive to the fact that these guys are dealing with the same problem Every Restaurant is dealing with, and that is finding enough labor to satisfy their demand. Having said that, we started running late for the Bulls game and literally needed to stand up and wait in line at the bar to find a way to pay our check Very cold air temp — low/mid 60s and the tacos aren’t as close to as good (food was served a little cold not terribly fresh )as the quality in their Bucktown location which doesn’t seem to make sense
   

   Big Star West TownA répondu le 26 décembre 2024

   Hi Jeff, Very sorry that you had a bad experience during your last visit. Please let us know the next time you are around, we'd love to make it up to you!
   

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7. B

   Brian VIP

   Chicago 44 commentaires

   5.0

   Y est allé le 19 décembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Always a good experience coming here. Good food, even better whisky and tequila list.
   

   Big Star West TownA répondu le 21 décembre 2024

   Hi Brian, Thank you for the love! We look forward to seeing you again.
   

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8. J

   Jacob

   Chicago 1 commentaire

   1.0

   Y est allé le 8 novembre 2024

   1. Cote globale 1
   2. Nourriture 4
   3. Service 1
   4. Ambiance 2

   Took over 20 minutes before a server even talked to us, took additional 30 minutes to get the drinks. 50+ minutes from sitting down to receiving drinks. Ridiculous
   

   Big Star West TownA répondu le 16 novembre 2024

   Hi Jacob, We are sorry to hear about your experience. Thank you for taking the time to bring this to our attention. We hope to have you back soon to make up for any shortcomings you may have had during your last visit.
   

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9. B

   Brian

   Chicago 22 commentaires

   3.0

   Y est allé le 8 novembre 2024

   1. Cote globale 3
   2. Nourriture 4
   3. Service 1
   4. Ambiance 3

   Big Star had a very off night. I could not tell why they were so backed up but our party had a 7 PM reservation. Between the two apt for our table, our server and then our order, we did not get receive our initial order till 8:25. This did not appear to be the vault of our server per se, but the whole restaurant (bar, kitchen, host, etc). Very disappointing.
   

   Big Star West TownA répondu le 16 novembre 2024

   Hi Brian, I'm really sorry that we missed the mark during your visit. Honest feedback like this is very much appreciated, as it will help us learn from mistakes and grow. We'd love to have you back soon to make up for any shortcomings you had during your last visit.
   

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10. B

    Brian VIP

    Chicago 44 commentaires

    5.0

    Y est allé le 1 novembre 2024

    1. Cote globale 5
    2. Nourriture 4
    3. Service 5
    4. Ambiance 5

    Good as always. But, because of the menu change, I have to go on certain days to get my favorite dish. I say dish because they took away the other favorite I liked. They can update the whiskey/tequila list as well.
    

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