Big River Grille - Chattanooga/Hamilton Place
Steaks were tender, though seasoned. Overall good experience.
It’s was a great experience! Food come out at a great time and was hot
The food was good in the end and that is what matters I guess. Our server was nice and so was management but we had some issues that left us frustrated. They let us order and then told us most of what we ordered was not available. We decided we’d leave since they didn’t have what we wanted to eat and then within a few minutes they had everything. It was odd. We were just frustrated with the experience especially since we were celebrating a special day. They did try to make things better and we may go back one day but not for a special occasion.
Facility looks nice from the outside but is not super impressive on the inside. We stopped there bc the parking lot is always full when we pass. We got the southwest egg rolls, two different pizzas (the Italian and the bbq chicken), carrot cake, and key lime cheesecake. Everything tasted great! Will definitely go back.
Wonderful food and atmosphere. I love the fish tacos!
Grouobof four and took long time for appetizers & for meal too. One plate was under warmer too long and missing ingredients
Maddie was great server. Drinks always full and she was very gracious
Service was excellent and the food was tasty. I would highly recommend it.
Nice for casual dining. Good beer, good food, wonderful patio.
Very good food at a reasonable price. Wonderful atmosphere and superb service. I highly recommend.
I used opentable and made reservation for 5. When we got there, it was empty yet the hostess stuck us on a 4-top next to the kitchen. We asked to move and we’re given another 4-top and extra chair away from kitchen. By the time we finished the place was barely 1/4 full and another 5 showed up and the restaurant pushed 2 4-tops together for them but not us. Guess opentable users are 2nd class people
We came here in a Friday hoping for a relaxing evening during our anniversary getaway. We have been to the Big River Downtown and enjoyed it, so we had higher expectations. We were seated immediately because we made reservations. Our waiter was just ok. He was polite but not overly courteous or helpful. It just felt like a Friday night at a chain restaurant. Our food was good, we had no problems with that. We ended up going over to the Cheesecake Factory for dessert and drinks.
Good steaks, beer and desert! Look for coupons! Close to the Mall and easy parking.
We had the best waiter, and the food was wonderful!
We had great food and service here. The shrimp and lobster tacos are fabulous!
Service was good. Only thing we had to wait for was bread which you had to ask for. Food portions for sides was on small size but other peoples entrees were large. I order salmon which was on smaller side.
The service was excellent but the food was not very creative and not very hot. It was an average experience.
Food service was slow and restaurant was not busy. Several in our party had food that was not hot. Totally out of vegetables on a Sunday.
Food was really good and prepared well except for the apple cold slaw. Slaw consisted of chopped cabbage only with no dressing or apple. A little slow getting beverage refill but not real bad. Food was served in a timely matter. Personnel was nice and helpful. Will visit again.
Had thin crust pizzas in oven very good. Fresh ingredients, good wine and beer.
Service was great and staff were accommodating with us having to move back our reservation a half hour.
The pretzel crusted chicken was fantastic and highly recommended. Great experience will stop again on our way through in a couple of months.
Food is mediocre and not worth the money. Service was saved by the manager and one other employee who had to compensate for not being prepared for Father's Day.
Our server told us our food was up it was just waiting to be pulled. We were seated by the kitchen so we were able to watch our food die for 20+ minutes under a heat lamp while no one pulled it.
The food was okay, nothing special. Some really good beers (I tried 3 different ones) but when ordering I was asked if I wanted to try a sample before ordering. I was charged $3 for each sample even though I ended up ordering the beers. That is a ripoff and should have been made clear before asking. The beer is good though and my recommendation is for that, not the food.
Great atmosphere, super friendly staff with excellent service, delicious drinks, and a fun place for a party!
Our server was one of the best we have ever experienced. He was thoroughly familiar with the menu. He was very attentive throughout our visit. The food was excellent.
We had a wonderful time celebrating! Always enjoy the food & service!
Food order took 30+ mins, when the order came the chicken fried chicken was over cooked 25% of it was inedible,, green beans also inedible. Pasta and as overcoked on another dish.
We were seated at our reservation time, but it was at least an hour and a half before our food was served. the wait staff bought us bread and drinks but the kitchen was severely baked up. It was Mother's Day and there was a large crowd. I would recommend the restaurant to friends but not on Mother's Day. This restaurant is very popular throughout the rest of the year.
Service was very slow. The kids food came out quickly, but then our came out so slow they were done and ready to leave. My food & my mom’s wasn’t hot like it had been sitting waiting for the rest of the table to be ready. Will pick somewhere else next time.
Great food and good service. It was Easter Sunday and it was busy. Our waitress was so pleasant and did a great job. Always have a well rounded menu.
Brunch with the family. Food was great and service was stellar.
It was prom and they were very kind and got us in and out with no rush
Our server, Katherine, was very attentive, and they seated us at the rear of the restaurant which we greatly appreciated as it was quieter there. Seems to be a very popular place on Saturday nights. Always get their shrimp and grits, even though I tell myself I'm going to try something different. So shrimp and grits it was, and it didn't disappoint.
Sad to say the food and service has declined over the past year or so. Haven’t been to the restaurant in months and wanted to give them another try.😟 We use to love the Blackened Fish Tacos and Chicken Nachos. The tacos had a “trace” of fish and cold. The chili was lukewarm and tasted scorched, probably on a burner all day. The nachos were basically a few pieces of chicken with minimal cheese sprinkled on top. It will be awhile before/if we return. Also, made the mistake of sitting on the patio as the evening weather was lovely, but the service was nonexistent.
Poor service. Food was slow and all the meals didn’t come out at the same time. Mac and cheese was cold. Not worth it
I had a part of 11 ladies with individual checks. Our server, Erica, was very patient and attentive. One guest ordered Egga Benedict and was disappointed with it. Otherwise, all seemed to enjoy their meal.
It was my birthday and the waitress was super helpful and timely.
The waiter was fantastic! She was efficient and very kind with our group of 10. Appetizers and drinks came out quickly. When my brother in law’s steak was undercooked, the staff took care of it very quickly and compensated his meal.