Excellent fish selections. Loved the cod and clams.
We came for my grandmother’s birthday. We were a party of 14, which included 4 kids. The staff was extremely accommodating and patient with the size of our party and the kids.
The food was excellent, service was friendly and attentive.
We will definitely be back and highly recommend!
Everything was fine.
Terrible service waited forever. Rude waitress
So disappointed. We've been to Big Fish for years. The service has deteriorated. This time it took forever to get a server to get to our table. Then forever to get water and bread. Once we ordered, our appetizers were great but one of our entrees was incorrect. I should have suspected something may go wrong when the server didn't write down our order. So my husband ate his entree and then he had to watch me eat. Our server was very apologetic and while we got free dessert out of it, the whole experience was just uneasy and unpleasant.
This was a mixed experience. The food was fairly good (certainly not outstanding), but the service was uneven. First, the hostess took us to a table that was already occupied, then disappeared as though going to look at the seating chart again, but never came back. Meanwhile an adjoining table was being cleaned so we seated ourselves. The waiter seemed hurried and not particularly invested in our well being. Our dishes were brought in fits and starts, or not at all until we reminded him. Took over two hours to get through a casual dinner on a not particularly busy night.
Very good food for the price. Outstanding service. We sat at the bar and had a great experience
Good place even for a single woman to dine alone: friendly, safe, sufficient staff to ensure no one is singled out for unexpected attention. This is not a small thing - a Residence Inn is across the parking lot, where a lot of business travelers stay. And did I mention the very good small plate options during Happy Hour?
The Salmon was excellent! Service was good. My Mother loves this place on her Birthday.
I chose them over Bone Fish for Valentine dinner and I regret my decision. The service was bad, the food not much better especially for the price. Never going again. Bone Fish Grill for me when I want seafood.
Can always count on a wonderful meal and great menu choices. Ambiance has always been pleasing.
If you want to satisfy your wish for seafood; you came to the right place. If you want to satisfy your hunger for fresh fish in particular; go no further, this is the place.
Wait staff was not attentive.
I got sick after I ate the crab cake and the crab mac and cheese. I was up the entire night.
Our server, Anthony, was excellent - friendly and very thorough. Brought the chef right over when we told him of a food allergy. Manager also came over at the end of meal to make sure everything had been to our satisfaction.
Great meal as always.. food is always fabulous...
Food and atmosphere was above expectations for the price.
Great food and excellent service
The food was very average. There was a strong smell of fish when we walked through the dining room which made me worry that the fish being served wasn’t fresh. The risotto that came with my entree was inedible and tasteless. I would not recommend this restaurant.
Even though we had a reservation for 7, when we arrived they told us we would have to wait 20 minutes. Instead, we sat at the bar. We had a fantastic bartender that made up for not having a table.
We came to the restaurant following a concert. Reservation was immediately honored, even though we were about 30 minutes early. The service was great and the food was also great. All of our meals came out correctly, right temperature, very tasty.
Well be back.
very attentive server. food was good.
We had a very large table for a lunch with 15 people. Although the service was a little slow, and the place was not at all crowded. We had a great server that took care of everything and didn't miss an order or empty glass! She was amazing for all the orders and everything came out perfect. The food was exceptional - my compliments to the chef! I had the salmon and it was done to perfection.
We went to celebrate the New Year. My daughter has her favorite crab cakes with vegetables on the side and I ordered salad and mussels. They were all freshly prepared and delicious!
we enjoyed it on New Year's Eve- bread was full of garlic, however, nothing plain. That is a problem if you are allergic. Had good cocktails and wine- 2 people out of there for 140 bucks, not bad.
We went to the Big Fish location for a last minute New Years Evening dinner and were not disappointed. We were seated right away (we had a reservation) the people at the front desk were very busy but also very friendly. Our server came right to out table and did a great job of explaining the menu and making recommendations. The food and drinks came in just the right amount of time and we were able to enjoy a great night. Everything we ordered was great. We were not rushed at all. We will definitely go back and will recommend this restaurant to our friends. Thanks again
In spite of the reservation they counld't find our name instantly. We were escourted to the middle table in the restaurant but it was too dark to read the menu. We moved to another table but unfortunately there was a cold draft every time the door openned and we moved to another table. It would be best if they can advise us if that table is not recommended since this is our first visit.
Perfect place for a quiet dinner.
The restaurant was empty and when asked to move, the host told us the rest of tables were for patrons that reserved. We had reservations and not one person entered restaurant while we were there. Waiter did wait for my wife to order as he intrupted to tell her about up charge to where she said forget and just took food as it was, she wanted double veggies and would have accepted the charge had he waited till she was done ordering. I know it was Christmas Eve and regular staff might have been off, but as pricing remains the same I think service should too.
Consistently delicious food with attentive and thoughtful service.
Food was good. Had steamed crab legs but they were cold by the time they reached out table. Ginger rice was okay. Asparagus was just okay too. Cocktail was terrible - used Tang to make the orange flavor and that left a horrible after taste.
Service was horrible. Seems like she just woke up and started work. Never came back to see how we were doing. Didn’t know what came with the meal. Poured water in my wine glass that wasn’t quite empty, didn’t ask if I wanted another glass which in fact I would have enjoyed. Didn’t know how to serve the food once it arrived at the table.
Restaurant was fairly empty yet surrounding restaurants were full with waiting lines. I can only contribute this to the service and price of the food. $30 for snow crab legs was a bit pricey.
Our food was mostly lukewarm. We didn't comment on this to the server. I assume this was
the fault of the kitchen.
Delicious crab cakes! Tuna was fresh and delicious as well. Good service. We’ll be back.
Service was prompt and and food good. Our server, Anna was efficient, courteous and friendly.
Lunch was good and the service was excellent and not hurried.
Everything that I ate was very delicious. This was my second visit and it didn’t disappoint! Highly recommended!
Made a reservation at 5:45 and asked for a booth. Got there at 5:40 and there were 3 or 4 tables of the 40+ tables filled at the time. They proceeded to place us in the table next to the bathroom in the back by the cooking area. I informed them this was not acceptable, and stated we requested the booth and had to ask " ...with all these nice tables here (including all the empty booths), why would you possibly put us at the worst table in the place?" .. No answer and when pushed she reluctantly acknowledged it was an undesirable table, and went back to the front to see if it was ok to put us in a booth (at least 5 or 6 were empty) Upon return she placed us in the booth (thank you) but no explanation, no regrets. I respectfully explained to her that I was a long-time customer and really couldn't understand why we were treated this way and asked her to have the manager come visit me. Again said nothing and left, no manager came over, although he visited most all the tables around us except ours. I started to think he was avoiding us; so be it. I have gone there so many times since it originally opened -- and this will be my last. Food was good, not very good -- scallops with butternut squash ( squash was barely luke warm). Simona, our waitress, was absolutely wonderful which brightened up the overall experience - thank you Simona. :)
Consistently excellent fresh fish. great salads and appetizers. Great bar! Very good value also.
The food was wonderful. The manager and the waitstaff were outstanding.
the service was excellent.
the food was very tasty although very small portions and very pricy.
the deco is very nice and cozy.
the bathrooms very clean