Big Easy - Kings Road

3.9
7672 Reviews
£26 to £40
American
Ever since 1991, we’ve blazed a trail for brilliant live bands, Barbecued
meats, Fresh East Coast Lobsters and fine quality cocktails & spirits,
all in one welcoming place - In the heart of the community within
the famous Kings Road. We let the good-times roll, and ensure
everyone feels welcome.

Our cosy and welcoming restaurant and bar set over two floors
features a characterful bar and is the perfect place to stop by for well
crafted cocktail or glass of wine or even relex and enjoy and pre or
post dinner drink.

We’ve been bringing the party to the neighbourhood and beyond for
over a quarter of a century, hosting rock stars, royalty and everyone
in-between. Big Easy Kings Road is where London comes to kick back.

*Please note our kitchen closes 30mins before our closing time.

Support Big Easy - Kings Road during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 7672 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.7
service
4.0
ambience
3.8
value
Noise · Energetic
72% of people would recommend it to a friend
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OT
OpenTable Diner
London
8 reviews
Dined 2 days ago
Overall2food2service3ambience3

Starters were good, choice of cocktails were okay.

My steak was burnt on top, undercooked and bitter. Really disappointed. Half the menu was missing, no mussels, no fillet and no crab.

c
champagne
London
1 review
Dined 2 days ago
Overall3food5service2ambience3

We have always paid with Amex/American Express at this restaurant for many years. On our visit on 13th when we went to pay check we were told they no longer take Amex, we had no other card with us so my husband had to drive back home to get another card it was a good thing we only live down the road. It was embarrassing to say the least. The management should update this info.

M
Mill
1 review
Dined 2 days ago
Overall1food1service1ambience2

No milkshakes/ice-cream available as freezer broken. Wondered where all food was stored?
Food came very quickly and was cold. Ribs were pink and hard/rubbery, definitely not fresh. Service was ok, we weren’t checked on. Music was very loud and there was also a live singer that came half way through that was very close to us and abit too loud for eating a meal. Could not hear each other talk. It seemed regulars got better treatment/different drinks to us. Overall not terrible but we paid a very expensive amount for very poor food. Would not return.

DV
DinerVB
1 review
Dined 2 days ago
Overall2food2service1ambience2

Service was extremely slow and they didnt get the drink orders right. It was not particularly busy when we were there. The staff were pleasant but maybe new as they did not seem experienced. I've eaten at the Canary Wharf site which was a muc much better experience. We asked for an accessible table but they tried to put us downstairs. Person on reception was outside smoking when we arrived and kept going out. Smoke coming into the restaurant.

JL
JavierL
1 review
Dined 3 days ago
Overall5food5service5ambience5

Food was nice And the customer service was great.

T
Tash
London
1 review
Dined 3 days ago
Overall2food3service1ambience3

Service needs to improved. Toilets need to be cleaned and checked regularly

GT
GeorgiaT
1 review
Dined 3 days ago
Overall1food1service1ambience1

Poor table booked for 8:30 food still didn’t arrive till 10:20!

JS
JennaS
1 review
Dined 3 days ago
Overall5food5service5ambience5

Loved the food and music. The team was really good too. Would deffo come here again

KK
KhloeK
1 review
Dined 3 days ago
Overall3food1service3ambience2

Food was good and so was service until we got a mouldy,black potatoe skin

LB
LouiseB
1 review
Dined 3 days ago
Overall4food4service3ambience3

Nice food. Good cocktails.
Friendly service. Casual atmosphere.

n
noodles
1 review
Dined 3 days ago
Overall3food1service3ambience4

I have been going to the big easy chelsea for aprox 6 years and never had to complain - the lobster on this occation was like having a mouthfull of chewing gum - obviously overcooked - we also ordered the banana cream pie which was off i literaly spat it into a tissue - we told the waitress this and we were met with a shrug and nothing else.

m
marcos
New York Area
1 review
Dined 3 days ago
Overall5food5service5ambience5

Perfect as always

AG
AbiG
1 review
Dined 3 days ago
Overall3food2service1ambience3

Ok but wouldn't go back. We went out for my fiancees birthday and staff were initally helpful enough to take our order quickly but the waitress was a little rude. We ordered our starters, mains and drinks. Drinks and starters came quickly but before we'd had a chance to see to them our mains arrived, these were balanced on the table as there was really no-where to put them. It felt rushed and felt like they wanted us out the door as soon as we arrived. No- one came to ask how our food was or if we wanted any more drinks. Our starters were small and expensive for what they were. We both got a lobster each for our main, both of which were over cooked. We sat at the table for about 20 minutes before anyone came to clear our table and the service charge was taken off the bill without option.

DB
DanielB
London
2 reviews
Dined 3 days ago
Overall1food2service2ambience2

Service was lacking . Food before drinks. Beer from tap cold. Ran out of fillet and it was only 5:30 on a Saturday there busiest day where u would think they would make sure they got enough. Lobster was terrible .

RA
RADs
London
2 reviews
Dined 3 days ago
Overall4food3service4ambience5

Good atmosphere. Mix up with food but quickly sorted out

FO
FrankieO
1 review
Dined 3 days ago
Overall1food4service1ambience1

We were seated and weren't served for 20 minutes for even a drink. The beers that were served were warm and flat as if they were sitting there for longer then we had been there.We got our food and half of it was missing. We then had to chase twice to get our remaining food which again came 20 minutes later. Took some left overs and they didn't even have a bag to put the food in, even though we were told to ask for one. Really disappointed. Had such high hopes but really were disappointed.

LT
LauraT
1 review
Dined 3 days ago
Overall3food4service2ambience4

Very slow service. Had to complain in the end and then the service got better. Waitress avoided eye contact so didn’t have to serve us. When it’s free flowing Prosecco, can be very frustrating

DW
DanielleW
1 review
Dined 3 days ago
Overall5food5service5ambience5

Good food and great price for boozy brunch. The team were very good.

HC
HarryC
1 review
Dined 3 days ago
Overall3food4service2ambience4

We paid for bottomless brunch for my birthday. The staff were so slow taking orders for drinks and had to be asked several times for glasses, cutlery etc. I appreciate it was a fairly busy day but It didn’t seem unreasonably so. There also seemed to be plenty of staff upstairs but less so downstairs.

AV
AshaV
1 review
Dined 4 days ago
Overall4food5service4ambience3

Live music was way too loud, was nicer when they went in a break.
Food was amazing and good priced. Cocktails were amazing but overpriced.

O
Os14
London
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

Amazing - great place to eat and enjoy company. Good good and great ambience with live authentic southern American music.

Would defo recommend

H
Hohoemi
Cancun
1 review
Dined 4 days ago
Overall5food5service5ambience5

Great service Gerorge, many thanks.

Food is great, home beer was warm, and I prefer could beer.

S
Sean
1 review
Dined 6 days ago
Overall3food3service1ambience5

Service was really slow. I had the all you can eat chicken wings and each time after I had finished a bowl I was sat for 5-10 minutes each time waiting for a server to walk past so I could flag them down and get more. There seemed to be a lot of staff floating about (including someone who looked like a manager) but only one lady doing all the work while everyone stood around chatting. Very unprofessional and each time my chicken wings did come I watched it go to 2 or 3 tables first before it came to me because the server was clearly not trained properly or being guided by his chatty manager.

M
Michelle
London
1 review
Dined 7 days ago
Overall5food4service4ambience5

Big Easy (Chelsea) was so nice! I used to go here a lot before lockdown and it was my first time going back after so long, was quite skeptic although after seeing the low reviews but it’s just as I remembered :) Food and service was great

D
Dinnerguest
1 review
Dined on June 7, 2021
Overall1food1service1ambience3

Ordered the £20 special, they overcharged 2 of us for 3 specials, food was fine but not worth it for that price, wish I had read other reviews before coming here, definitely ask them to check it the order is correct as most recent reviews seem to be people getting orders wrong

CW
CW16
London
1 review
Dined on June 7, 2021
Overall4food5service4ambience4

Outstanding value and brilliant food. Service was slightly slow but the restaurant was very busy.

S
Sophia
London
2 reviews
Dined on June 7, 2021
Overall5food5service5ambience5

Food is always insane, staff are lovely cannot fault

LB
LauraB
London
1 review
Dined on June 6, 2021
Overall5food5service3ambience5

This is our third visit
Food is always amazing drinks great too
We have noticed prices are going up and the extras like sides with ur lobster have been taken away.
No corn bread which my partner loves !
Will always go back

A
vipAnon
London
16 reviews
Dined on June 6, 2021
Overall2food3service1ambience3

Service not great despite an abundance of servers!

E
Eric
London
1 review
Dined on June 6, 2021
Overall4food4service4ambience4

I would give them 5 stars if they took notice of my request that the booking is for a birthday celebration.

GW
GilesW
London
1 review
Dined on June 6, 2021
Overall2food2service1ambience3

Not like it used to be..
service charge was huge and service was bad.
The food prices have gone up
Shame .

AH
AdrienneH
London
1 review
Dined on June 6, 2021
Overall1food2service2ambience3

I was very disappointed as I am a returning customer, who has previously been happy with the superb service and value Big Easy has given. As a returning customer I was unhappy with the fact I had to share my mojito, I understand with fact of the new Covid settings I was unable to sit with all my family, but how can you justify sending food to the main table - how is the other people in the party going to get their food? My meal was dry especially when I asked to have my steak medium well and it came well done. I was given drinks with my straws or glasses and the staff seemed to not know anything. I was extremely disappointed and I do not think I will be coming back anytime soon.

NS
NicolaS
Yorkshire
1 review
Dined on June 5, 2021
Overall2food2service3ambience5

I found a long hair in my food, which looked like it could have been my own hair, so I didn't say anything. At the end of my meal I found a 1.5 inch short hair in my frozen mojito - I took it off the straw to speak to someone BUT it floated off my finger and I didn't think I could say anything without it.

Waitress kept coming back before we'd even finished our meal to take plates away, almost finished but still picking at what was left.

Only 3 desserts available out of all choices.

FB
FleurB
London
1 review
Dined on June 5, 2021
Overall2food2service2ambience4

Normally very good service but very slow and starters not very nice this time main course was nice. Had to wait ages for drinks

I
Inky
London
1 review
Dined on June 5, 2021
Overall5food5service5ambience5

Food was great and even though busy the waiting staff were very attentive and polite.

LR
LouisR
1 review
Dined on June 5, 2021
Overall1food1service2ambience1

The food was sickly sweet, compared to how it has tasted in the past, the servers had a bad attitude and were just straight up rude, the drinks and food were overpriced and it was not up to standard whatsoever, I would’ve expected a lot better quality and service for the price.

OT
OpenTable Diner
London
2 reviews
Dined on June 5, 2021
Overall2food3service1ambience2

Service was very poor and we found the waiter rude!

F
Fred
London
2 reviews
Dined on June 5, 2021
Overall2food2service1ambience2

Very understaffed. They were helpful when they were around but were left with too much to do. My meal was good but others were not happy with theirs. I was served a dirty plate.

Q
Qwerty
London
1 review
Dined on June 4, 2021
Overall5food5service5ambience4

We were served by Caitlin, she was really nice and helpful made the experience even better.

OT
OpenTable Diner
London
2 reviews
Dined on June 4, 2021
Overall5food5service5ambience5

Delicious food and prompt service

FAQs

You can order delivery directly from Big Easy - Kings Road using the Order Online button. Big Easy - Kings Road also offers delivery in partnership with Deliveroo and Uber Eats. Big Easy - Kings Road also offers takeout which you can order by calling the restaurant at 020 4580 1171.