We made reservation for 7 people after celebrating my daughter’s birthday in the city. When we arrived the host told the group waiting to be seated we were crowding the door and no one would be seated at this time. After 5-10 more minutes we finally we able to reach the host desk only to be told they did not have a table for us. We were offered two booths, but as we were celebrating my daughter’s birthday we did not want to be split up.
The response after telling the host we did not want the two booths was.”well, if you want to sit together , it is going to be a while.”
The purpose of the reservation was to ensure we would have a table waiting for us and Big Daddy’s has a completely different idea of what a reservation ensures. Used to love this restaurant, but we will not be back.
The manager was horrible. Even with reservations we waited 10 min before we were even acknowledged. They were clearly understaffed and did not handle the crowd properly. Our server did her best....food was just OK.
WE WENT HERE FOR MY SON'S BIRTHDAY AND IT WAS COOL....GREAT MEMORABILIA LINE THE WALLS AND SHELVES.... MUSIC WAS 80S ALL THE WAY. THE MANAGER, TALL SMILEY FELLA WAS AWESOME! HE WELCOMED US, THANKED US FOR COMING AND EVEN GAVE MY SON A T-SHIRT AND NIECE A HAT :-) THE FOOD AND DESSERTS WERE DELICIOUS! I'LL BE BACK!
Today we celebrated my sons 6th birthday
The food was great The staff is amazing
We loved everything about our experience
the manager was very great. it was son and aunt bday and he was very accommodating. Jamie was also a great server
The food and shakes was great. The service was excellent. We had a big party and wait time was not long. Definitely will go back again.
Very fun place for lunch. The milkshakes are tasty and the staff are friendly.
We had a great experience on New Year’s Day! The service was great, as was the food (I would definitely recommend the s’mores waffles and the hunka hunka burning love pancakes).
Server took a little while to get refills and other small things. Food was out fast , despite missing 2 dishes that came after asking.
Awesome burgers, great for families. Lots of kids, so no worries as a parent. But don't expect a quiet romantic dinner...