Big Ben Pub
Dine in the cozy atmosphere of a true British pub! Serving Breakfast, Lunch & Dinner.
Carry out & catering available.Call to make your reservation today. 704-817-9697
Nice change. Food quality was ok. Nice atmosphere.
cozy pub, really nice staff, and yummy food! came here on Valentine’s Day and enjoyed the live music.
My wife and I always enjoy a night out at Big Ben's. Valentine's evening was especially enjoyable. Good music and excellent food.
Great food. Was a bit loud, but overall we liked it.
The fish and chips is truly the best around! The chicken pot pie was delicious also. The service was not the best but the food made up for that. Definitely recommend checking it out!
we enjoyed this place for the first time when we looking for a place for restaurant week. We are looking forward to returning!
Service was great and the selection of beers on tap was just as good.
Nice Sports Bar atmosphere, the food was good Pub grub. We got fish and chips, and the fish was at least 12 inches long and delicious.
My meal was a "Restaurant Week" choice. I ordered the Roast beef with Yorkshire pudding. I got my meal and the yorkshire pudding was missing. The waitress said to both of us "oh, I forgot to mention we were out of that"... but she didn't tell me and brought it anyway. The waitress mumbled and my guest and I just ignored here because we would not understand her. The roast beef was so tough, my guest was laughing because I had to tear through the beef. I gave the plate back and did not eat that night. So, no thanks Big Ben. The British born person will never return.
Food was great. Hit the British theme really well. The service is very slow and sparse — so expect to be there awhile.
The food was okay. The appetizers were poorly portioned. We the the Welsh Rarebit, the Mozzarella Sticks and the Sausage Rolls. There were three small pieces of bread for the Welsh Rarebit, there were three mozzarella sticks and there was one sausage roll. We were very disappointed. The fish and chips were good. They use steak fries (at least they were not crinkle cut). The desserts were severely lacking. Ultimately, I would not recommend this place unless you are going to solely drink alcoholic beverages.
Hostess would not honor Open Table reservation. She was indifferent to the situation. This was Christmas evening.
Made a reservation for 1 pm, got there early. They Took orders from other tables who got there after us... Didn’t take our drink order for 15 minutes, we gave her our full order since they were clearly slammed. 20 minutes later she came back to tell us they aren’t serving breakfast even though the special menu specifically says “full menu also available” and the full menu says “breakfast served til 2 pm”... now we’ve been sitting at our table for an hour with no food. I don’t mean to be a Scrooge, but new management is failing.
The food and service were both outstanding. We were not disappointed in our Christmas meal! Definitely will be back.
Nice variety menu. We both had salads that were excellent. Very attentive service and Jade’s music was an unexpected bonus. We will certainly return.
Went to hear Steve & Keith play guitars. Fish & chips were delicious. Service was excellent.
Great Fish and Chips, the best I have had in a long time. Would go back there anytime, great atmosphere, friendly wait staff, very inviting. Great Job Big Ben!
Waitress was clueless and the lamb was overcooked. My husband felt the Shepherds pie was "just ok"
I had a good time. Women playing great soccer on TV. Had enough room to enjoy my family time with a big top. Service was on spot. Staff was very friendly. Food was as close as I know to authentic. It was a good time.
Excellent food and atmosphere just a little pricey
Always enjoy a Saturday or Sunday meal here. Jena is the top server and always accommodating. Enjoy eating outside next to lightrail track. Inside is fine, too! Food is great ... especially the Fish & Chips.
Big Ben's is a customary favorite. Our waitperson, Jena, is the "best"! Always makes our visit special. Drinks are great, food is great, service is superb! I suggest the fish n chips, liver & onions, or Cornish Pasty! Bloody Mary and Mimosas are also great!
I ordered 2 appetizers for dinner, Scottish meat pies (Delicious, best I’ve ever had!) and bubble and squeak,
Super nice people, fun atmosphere and mostly great food. The black and blue salad was excellent, a 10! Steak on it was perfect. The bangers and mash and the Sheppard's pie were good, but pretty sure the potatoes were instant which seems like a huge miss. If they just made good real mashed potatoes I'd give it all a 10.
A few too many TV s for me, but terrific for sports fans
Good English food. Best fish and chips in Charlotte. Roast lamb was good but not the best. Yorkshire pudding delicious. Overall a good experience and worthy of a few more visits
While I received good service I did not feel like I was in a pub. The space is vast and did not have s lot of personality. The food was pub like and the bartender/waiter was very helpful making recommended meals suggestions. You will not leave hungry.
The food is very authentic and the offerings are similar to those found in English pubs. We had a great meal and a great time.
Looking for something simple and easy for my daughter. Saw this and it was home from home in terms of British pub food and setting. The food was decent quality and arrived quickly. Seemed to have a busy atmosphere and plenty of things to try behind the bar.
We enjoyed our Sunday Brunch. The English breakfast was delicious. The fish and chips good too. Just didn't like our area of seating on a little raised platform.
Best British Pub in Charlotte. Every item on the menu is fantastic! Great selection of beer on tap.
Excellent food and service. Will dine there again very soon. Highly recommend Big Ben Restaurant.
Our overall experience was mixed and note this was during restaurant week.
The ambiance was fun but all of our chairs were wobbly and felt like they were ready to fall apart. The noise level was rather loud but this this is a pub with people drinking and TVs playing so this was expected.
The crab and artichoke dip as an appetizer was amazing. I wish the portion was bigger. It is overpriced if that is what you got for the menu price. There was nothing special about the Welsh Rarebit. It tasted like cheesewiz mixed with horseradish sauce on bread. There are better items on the menu.
The fish fry was excellent and worth the trip. The batter was just right. There was nothing special about the shepherds pie. We have had much better so this was a major disappointment.
We had 3 deserts at our table. The bread pudding, the apple crisp and the sherry truffle. Once again, none of them were that spectacular that would make me want to order them again.
Our server Angie was terrible. She did not know much about the menu or any of the beers. We placed our appetizer order and told her we needed more time to check out the entrees. She just stood there and when we asked to come back she said OK and made some comment about bringing us a sedative. WTF!!! The rest of her service was equally bad. We would not return because of her!
Very nice English pub. There was soccer on the big screen and the fish and chips were excellent.
Had a great time watching football at Big Ben - love the selection of British Beers on tap and traditional English Pub fare!
I had Chicken Pot Pie and my husband had Shepherds Pie. Both we very good. Service was above expectations. Highly Recommended.
Not bad but not great. Super slow service though the place was largely empty.
Christmas dinner. Unfortunately, my friend got violently ill after eating the Chicken pot pie. My food was fine. The ambiance was very nice. Service was slow due to very high volume of business.
Updated review following New Year’s Eve Open Table reservation not being honored.
Big Ben is a staple in Charlotte. While it’s not a five star restaurant, it is a nice pub. They have several TVs to watch games, an electric fireplace on the wall, and very British decorations including Prince Harry and Duchess Meghan cut outs.
Big Ben Pub is rated 3.8 stars by 38 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.