Big Ben Pub

3.8
38 Reviews
$30 and under
Grill

Top Tags:

Casual
Fun
We are named after the famous bell in the clock tower at the house of parliament in London. The bell weighs about 14 metric tons. Is 9 feet in diameter and more than 7 feet high. It was installed when the tall and stout Sir Benjamin Hall was commissioner of works. He was called "Big Ben" and members of parliament named the bell for him. On new year's eve in 1923 the bell was first heard on the radio. In 1949, Big Ben and the floodlit belfry first appeared on t.v.

Dine in the cozy atmosphere of a true British pub! Serving Breakfast, Lunch & Dinner.
Carry out & catering available.Call to make your reservation today. 704-817-9697
What 38 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.8
food
3.8
service
3.9
ambience
3.7
value
Noise · Moderate
63% of people would recommend it to a friend
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M
Marko
Charleston
4 reviews
Dined on February 22, 2020
Overall3food3service4ambience4

Nice change. Food quality was ok. Nice atmosphere.

CM
CatieM
Philadelphia
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

cozy pub, really nice staff, and yummy food! came here on Valentine’s Day and enjoyed the live music.

JS
vipJimmyS
Charlotte
29 reviews
Dined on February 14, 2020
Overall4food4service5ambience4

My wife and I always enjoy a night out at Big Ben's. Valentine's evening was especially enjoyable. Good music and excellent food.

OT
vipOpenTable Diner
Detroit
1 review
Dined on February 8, 2020
Overall4food5service4ambience3

Great food. Was a bit loud, but overall we liked it.

M
Michelle
Charlotte
9 reviews
Dined on February 1, 2020
Overall4food5service3ambience3

The fish and chips is truly the best around! The chicken pot pie was delicious also. The service was not the best but the food made up for that. Definitely recommend checking it out!

M
Mrm676
Charlotte
17 reviews
Dined on January 25, 2020
Overall4food4service4ambience4

we enjoyed this place for the first time when we looking for a place for restaurant week. We are looking forward to returning!

JR
vipJimR
Charlotte
11 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

Service was great and the selection of beers on tap was just as good.

S
vipSidamo
Charlotte
30 reviews
Dined on January 25, 2020
Overall4food4service5ambience4

Nice Sports Bar atmosphere, the food was good Pub grub. We got fish and chips, and the fish was at least 12 inches long and delicious.

DM
DavidM
1 review
Dined on January 18, 2020
Overall2food1service1ambience3

My meal was a "Restaurant Week" choice. I ordered the Roast beef with Yorkshire pudding. I got my meal and the yorkshire pudding was missing. The waitress said to both of us "oh, I forgot to mention we were out of that"... but she didn't tell me and brought it anyway. The waitress mumbled and my guest and I just ignored here because we would not understand her. The roast beef was so tough, my guest was laughing because I had to tear through the beef. I gave the plate back and did not eat that night. So, no thanks Big Ben. The British born person will never return.

OT
vipOpenTable Diner
Washington DC
5 reviews
Dined on January 18, 2020
Overall4food5service3ambience4

Food was great. Hit the British theme really well. The service is very slow and sparse — so expect to be there awhile.

RT
RobertT
Atlanta
4 reviews
Dined on January 18, 2020
Overall2food3service2ambience3

The food was okay. The appetizers were poorly portioned. We the the Welsh Rarebit, the Mozzarella Sticks and the Sausage Rolls. There were three small pieces of bread for the Welsh Rarebit, there were three mozzarella sticks and there was one sausage roll. We were very disappointed. The fish and chips were good. They use steak fries (at least they were not crinkle cut). The desserts were severely lacking. Ultimately, I would not recommend this place unless you are going to solely drink alcoholic beverages.

DE
vipDonnaE
Charlotte
10 reviews
Dined on December 25, 2019
Overall1food1service1ambience5

Hostess would not honor Open Table reservation. She was indifferent to the situation. This was Christmas evening.

JF
JohnF
Charlotte
2 reviews
Dined on December 25, 2019
Overall3food5service3ambience5

Made a reservation for 1 pm, got there early. They Took orders from other tables who got there after us... Didn’t take our drink order for 15 minutes, we gave her our full order since they were clearly slammed. 20 minutes later she came back to tell us they aren’t serving breakfast even though the special menu specifically says “full menu also available” and the full menu says “breakfast served til 2 pm”... now we’ve been sitting at our table for an hour with no food. I don’t mean to be a Scrooge, but new management is failing.

BF
BrianF
Charlotte
5 reviews
Dined on December 25, 2019
Overall5food5service5ambience5

The food and service were both outstanding. We were not disappointed in our Christmas meal! Definitely will be back.

DC
vipDeborahC
Charlotte
29 reviews
Dined on December 20, 2019
Overall4food4service4ambience3

Nice variety menu. We both had salads that were excellent. Very attentive service and Jade’s music was an unexpected bonus. We will certainly return.

CS
Carrera993S
Charlotte
31 reviews
Dined on November 29, 2019
Overall5food5service5ambience5

Went to hear Steve & Keith play guitars. Fish & chips were delicious. Service was excellent.

RG
RossG
Greensboro
12 reviews
Dined on October 29, 2019
Overall5food5service5ambience5

Great Fish and Chips, the best I have had in a long time. Would go back there anytime, great atmosphere, friendly wait staff, very inviting. Great Job Big Ben!

DC
DonnaC
Charlotte
2 reviews
Dined on July 20, 2019
Overall3food3service3ambience5

Waitress was clueless and the lamb was overcooked. My husband felt the Shepherds pie was "just ok"

KB
KrystalB
1 review
Dined on June 16, 2019
Overall5food5service5ambience5

I had a good time. Women playing great soccer on TV. Had enough room to enjoy my family time with a big top. Service was on spot. Staff was very friendly. Food was as close as I know to authentic. It was a good time.

TA
TerryA
1 review
Dined on May 30, 2019
Overall4food5service4ambience5

Excellent food and atmosphere just a little pricey

CH
CarmenH
Charlotte
7 reviews
Dined on May 5, 2019
Overall5food5service5ambience5

Always enjoy a Saturday or Sunday meal here. Jena is the top server and always accommodating. Enjoy eating outside next to lightrail track. Inside is fine, too! Food is great ... especially the Fish & Chips.

CH
CarmenH
Charlotte
7 reviews
Dined on April 21, 2019
Overall5food5service5ambience5

Big Ben's is a customary favorite. Our waitperson, Jena, is the "best"! Always makes our visit special. Drinks are great, food is great, service is superb! I suggest the fish n chips, liver & onions, or Cornish Pasty! Bloody Mary and Mimosas are also great!

T
vipTorie
Kansas City
9 reviews
Dined on April 17, 2019
Overall4food4service4ambience3

I ordered 2 appetizers for dinner, Scottish meat pies (Delicious, best I’ve ever had!) and bubble and squeak,

c
cbsab
New England
8 reviews
Dined on February 28, 2019
Overall4food4service5ambience4

Super nice people, fun atmosphere and mostly great food. The black and blue salad was excellent, a 10! Steak on it was perfect. The bangers and mash and the Sheppard's pie were good, but pretty sure the potatoes were instant which seems like a huge miss. If they just made good real mashed potatoes I'd give it all a 10.
A few too many TV s for me, but terrific for sports fans

BT
BrianT
1 review
Dined on February 23, 2019
Overall4food5service5ambience4

Good English food. Best fish and chips in Charlotte. Roast lamb was good but not the best. Yorkshire pudding delicious. Overall a good experience and worthy of a few more visits

RW
RuloW
Charlotte
9 reviews
Dined on February 21, 2019
Overall4food4service4ambience3

While I received good service I did not feel like I was in a pub. The space is vast and did not have s lot of personality. The food was pub like and the bartender/waiter was very helpful making recommended meals suggestions. You will not leave hungry.

OT
OpenTable Diner
Chicago
1 review
Dined on February 16, 2019
Overall5food5service4ambience5

The food is very authentic and the offerings are similar to those found in English pubs. We had a great meal and a great time.

A
vipAlex
Greensboro
19 reviews
Dined on February 2, 2019
Overall4food4service4ambience4

Looking for something simple and easy for my daughter. Saw this and it was home from home in terms of British pub food and setting. The food was decent quality and arrived quickly. Seemed to have a busy atmosphere and plenty of things to try behind the bar.

N
Newby
Charlotte
15 reviews
Dined on January 27, 2019
Overall4food5service5ambience3

We enjoyed our Sunday Brunch. The English breakfast was delicious. The fish and chips good too. Just didn't like our area of seating on a little raised platform.

HR
HaroldR
Charlotte
1 review
Dined on January 26, 2019
Overall5food5service5ambience5

Best British Pub in Charlotte. Every item on the menu is fantastic! Great selection of beer on tap.

DB
DonaldB
Charlotte
9 reviews
Dined on January 20, 2019
Overall5food5service5ambience5

Excellent food and service. Will dine there again very soon. Highly recommend Big Ben Restaurant.

OT
OpenTable Diner
Charlotte
1 review
Dined on January 19, 2019
Overall3food3service1ambience3

Our overall experience was mixed and note this was during restaurant week.

The ambiance was fun but all of our chairs were wobbly and felt like they were ready to fall apart. The noise level was rather loud but this this is a pub with people drinking and TVs playing so this was expected.

The crab and artichoke dip as an appetizer was amazing. I wish the portion was bigger. It is overpriced if that is what you got for the menu price. There was nothing special about the Welsh Rarebit. It tasted like cheesewiz mixed with horseradish sauce on bread. There are better items on the menu.

The fish fry was excellent and worth the trip. The batter was just right. There was nothing special about the shepherds pie. We have had much better so this was a major disappointment.

We had 3 deserts at our table. The bread pudding, the apple crisp and the sherry truffle. Once again, none of them were that spectacular that would make me want to order them again.

Our server Angie was terrible. She did not know much about the menu or any of the beers. We placed our appetizer order and told her we needed more time to check out the entrees. She just stood there and when we asked to come back she said OK and made some comment about bringing us a sedative. WTF!!! The rest of her service was equally bad. We would not return because of her!

OT
vipOpenTable Diner
Charleston
1 review
Dined on January 19, 2019
Overall5food5service5ambience5

Very nice English pub. There was soccer on the big screen and the fish and chips were excellent.

C
Chuckstopher
Charlotte
12 reviews
Dined on January 12, 2019
Overall5food5service5ambience5

Had a great time watching football at Big Ben - love the selection of British Beers on tap and traditional English Pub fare!

T
Tdyckes01
Charlotte
6 reviews
Dined on January 10, 2019
Overall5food5service5ambience5

I had Chicken Pot Pie and my husband had Shepherds Pie. Both we very good. Service was above expectations. Highly Recommended.

N
vipNotgreat
Charlotte
14 reviews
Dined on January 1, 2019
Overall3food3service2ambience4

Not bad but not great. Super slow service though the place was largely empty.

GS
vipGregS96
Miami
7 reviews
Dined on December 25, 2018
Overall3food3service3ambience4

Christmas dinner. Unfortunately, my friend got violently ill after eating the Chicken pot pie. My food was fine. The ambiance was very nice. Service was slow due to very high volume of business.

OI
OIFVet
Charlotte
18 reviews
Dined on December 16, 2018
Overall1food5service4ambience4

Updated review following New Year’s Eve Open Table reservation not being honored.




Big Ben is a staple in Charlotte. While it’s not a five star restaurant, it is a nice pub. They have several TVs to watch games, an electric fireplace on the wall, and very British decorations including Prince Harry and Duchess Meghan cut outs.

FAQs

Big Ben Pub is rated 3.8 stars by 38 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.