About Bice at The Loews Portofino Bay Hotel

An exquisite culinary voyage right to the heart of Italy awaits you amid a decor which combines Old World elegance and modern chic. Bice Ristorante offers exquisite Northern Italian cuisine, and superb service in an elegant atmosphere. Bice overlooks the Portofino Bay, offering the finest waterfront views in Orlando. We are located on Universal Studios property, and are only
3 miles from the Orange County Convention Center. The water taxi taking your guests to Universal Citywalk is steps from the restaurant.

5601 Universal Blvd
Orlando, FL 32819
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Dining Style:
Fine Dining

Cuisines:
Italian

Hours of Operation:
Dinner Nightly: 5:30pm to 10.00pm

Cross Street:
Vineland

Dress Code:
Business Casual

Price Range:
$31 to $50

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(407) 503-1415

Website:
http://www.bice-orlando.com/

Entertainment:
Pianist Friday & Saturday from 7pm to 10 pm.

Parking Details:
Self Parking with No Charge and Valet Service in Parking Garage.

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Entertainment, Full Bar, Non-Smoking, Outdoor dining, Private Room, View, Wheelchair Access, Wine

Special Events & Promotions:
Private Dining available for groups of 15 or more. Please contact Kerry Mohring at 407-503-1416

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Private Dining

Bice Ristorante offers many private group dining options for your lunch or dinner. We have two private dining rooms seating 10 to 60 guests. We can seat up to 225 guests, utilizing the private rooms and the main dining room for a larger dinner. There are also two outdoor terraces.

Bice at The Loews Portofino Bay Hotel Ratings and Reviews

5
4
3
2
1

4.6

Overall Rating

based on recent ratings
food

4.5

service

4.5

ambience

4.6

value

4.1

Noise

Moderate

91% would recommend it to a friend

Special Occasion (40)
Good for Anniversaries (37)
Romantic (35)
See All
Good for a Date (26)
Notable Wine List (24)
Authentic (24)
Waterfront (22)
Creative Cuisine (20)
Great for Outdoor Dining (19)
Scenic View (19)
Worth the Drive (19)
Good for Birthdays (17)
Fit for Foodies (15)
Quiet Conversation (14)
Business Meals (12)
Good for Groups (11)
Handcrafted Cocktails (11)
Cozy (7)
Live Music (7)
People Watching (7)
Bar Seating (6)
Casual (5)
Good Vegetarian Options (5)
Comfort Food (4)
Neighborhood Gem (4)
Healthy (3)
Late-night Find (3)
Pre/post Theatre (3)
Seasonal (3)
Sunday Lunch (3)
Kid-friendly (2)
Disabled Access (2)
Fun (2)
Hot Spot (2)
Great for Lunch (2)
Paleo Friendly (2)
Tasting Menu (2)
Local Ingredients (1)
Tapas (1)
Vibrant Bar Scene (1)
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910 reviews
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 (Orlando)·Dined 2 days ago

Lobster bisque was devoid of lobster. Maybe it had lobster broth. Waiter was efficient but unfriendly.

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food3
ambience4
service2
value3

 
 (Las Vegas)·Dined 3 days ago

Enjoyed an outstanding experience from beginning to end. Server was knowledgeable and did not rush us through courses. Suggested the Osso Buco as one of his favorites and it was fantastic. He guided us through the menu and made several suggestions. He went out of his way to make us feel welcome. Great execution of Italian food. Pasta was all made fresh and you noticed the difference. Lots of Italian restaurants in Orlando but this is truly an authentic experience that focuses on quality ingredients and exceptional warm and friendly service.

Tags: Bar Seating, Fit for Foodies, Notable Wine List, Business Meals, Scenic View, Good for Anniversaries, Authentic, Good for Groups, Special Occasion, Worth the Drive, Waterfront, Casual, Disabled Access, Creative Cuisine, Live Music
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food5
ambience5
service5
value5

 
·Dined 3 days ago

Truly wonderful. After going to Italy it is hard to come by authentic Italian food. This place does an amazing job. Everything was so fresh & the service was great.

1 person found this review helpful.
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food5
ambience5
service5
value5

 
·Dined 4 days ago

The server was obviously more concerned with raising the check total than anything else and could barely hide his disappointment when we skipped appetizers and alcohol before dinner. The pasta was great, but we all found ourselves leaning in to hear each other over the live piano. We skipped desert because we are all uncomfortable with our server and tired of missing pieces of each other’s stories. At the end of the night the server handed the checks directly to the men, even though it was both female parties that paid.....

Tags: Fit for Foodies
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food5
ambience2
service1
value2

vip
 (New England)·Dined 4 days ago

We had the best experience here at Bice Friday night! Robert was our server/maitre'd and we felt completely taken care of! He was a good conversationalist, recommended the most delicious bottle of wine to go with the food, and brought us a few little extras that totally made our night! I would highly recommend this restaurant, as my husband and I love to dine out...this was by far one of the best experiences we have ever had!!!

Tags: Good for a Date, Fit for Foodies, Creative Cuisine, Good for Groups, Bar Seating, Seasonal
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food5
ambience5
service5
value5

vip
 (New York Area)·Dined 6 days ago

As always we had a delicious time at Bice. We have been staying at Portofino Bay Hotel for many years and it's always a treat to dine at Bice. While we generally graze at the bar, sipping on yummy blue cheese olive martinis, (or a romantic dinner for two) on this particular visit we dined with our son and his 3 best friends. Shared apps included an excellent and very fresh steak tar tar, beautiful calamari and our all time favorite pappardelle telefono for the table. While all the main entrees sounded enticing ...none of us could resist ordering one of their many fresh pasta entrees. When you think food this good can't get any better ...it actually can with exceptional service from our waiter, bartender and the management! We can't wait to go back already. Thank you Bice!

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food5
ambience5
service5
value5

vip
 (Miami)·Dined on January 17, 2018

food was good and the service execellent there is nothing else to write

Tags: Romantic, Waterfront
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food4
ambience5
service5
value3

vip
 (New York Area)·Dined on January 15, 2018

whenever I come to Orlando I go to Bice and for me it was the best restaurant in Orlando, but they totally changed the menu, the food was not tasty and the service was lousy, waiter very grumpy.
I was disappointed this time.

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food2
ambience4
service1
value2

vip
 (New York Area)·Dined on January 14, 2018

Just what we needed after a long day at Universal. Fantastic food, relaxing atmosphere, and overall a high quality dining experience. Robert was wonderful – very attentive, knowledgeable, and accommodating. Highly recommend dinner here.

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food5
ambience5
service5
value4

 
 (New York Area)·Dined on January 13, 2018

Superb, authentic, constantly improving and outstanding service. One of the most unique and outstanding Italian restaurants in Florida.
If in the Orlando area it's a must dinner treat.

Tags: Worth the Drive, Authentic
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on January 12, 2018

Very good setting and food.

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food5
ambience5
service5
value4

 
 (Houston)·Dined on January 12, 2018

Very good, great food, great service

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food5
ambience5
service5
value5

vip
 (New York Area)·Dined on January 11, 2018

Excellent service. Outstanding ambiance. Very good food. Great place to go for an upscale Italian dinner.

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food4
ambience5
service5
value4

 
 (New York Area)·Dined on January 11, 2018

Our experience at Bice was outstanding. Everything from the moment we sat down to the end of the dinner was perfection.

Tags: Authentic, Notable Wine List, Great for Outdoor Dining, Casual
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food5
ambience5
service5
value5

 
 (Mississippi)·Dined on January 11, 2018

Very nice atmosphere and good food. Service was a little slow and it was hot in the restaurant. However I will come back and give it another try. Hotel grounds are beautiful.

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food4
ambience4
service3
value3

 
 (Orlando)·Dined on January 10, 2018

Great food! Great atmosphere! Very attentive wait staff! Very enjoyable dining experience!

Tags: Romantic, Hot Spot, Authentic, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (Cleveland)·Dined on January 10, 2018

Food and drinks were excellent. Wonderful wine selections as well. The service was attentive in the beginning but it took an extra hour to get our dessert and the check which is why I’m rating it low.

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food4
ambience5
service2
value4

 
 (Miami)·Dined on January 9, 2018

All 4 diners enjoyed their meals. My entree had cooled down quite a bit by the time it got to us, but others were hot. Good flavors..., overall decent meal.
Our server didn’t have much personality, but reasonably attentive.

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food3
ambience3
service2
value3

 
 (New York Area)·Dined on January 8, 2018

Room was loud - food was fair to mediocre

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food3
ambience2
service4
value3

 
 (Tampa)·Dined on January 7, 2018

We have eaten here One time before and were underwhelmed on that visit. However, we went back and had a fabulous meal with great food and service and just a wonderful experience. We will be back

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food5
ambience5
service5
value5

 
 (Washington DC)·Dined on January 5, 2018

My wife and I enjoy eating at Bice every few months or so. We have also had group meetings there as well. Great location overlooking the harbor at Portofino Bay hotel at Universal Studios. Nice way to have a quiet relaxing upscale dinner after a busy day at Universal Studios. Great, slightly formal, but still relaxing atmosphere; excellent location for celebrating special occasions. Good selection of freshly prepared Italian dishes, but they have also recently added several steak selections. Service has always been excellent. Some entrees, especially many steak selections, are a bit highly priced, but other entree choices are moderately priced for its location at one of the most upscale resort hotels at Universal Studios.

Tags: Good for a Date, Special Occasion, Good for Groups, Romantic, Worth the Drive, Waterfront, Good for Birthdays, Good for Anniversaries
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food4
ambience5
service5
value3

vip
 (Minneapolis)·Dined on January 5, 2018

I went in with high expectations due to a recommendation from a friend. After the craziness of three days at the Universal Parks, I was ready for a relaxing, special evening. I was underwhelmed by all of it- lackluster service, decent but not outstanding food, and poor pacing of the meal. As far as prices, I have no problem paying for a good meal and experience if it is deserved. In our case, it certainly was not.

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food3
ambience3
service2
value1

 
·Dined on January 3, 2018

The staff did not pay proper attention to customer. They were watching a football game

Tags: Good for Anniversaries
1 person found this review helpful.
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food5
ambience5
service2
value3

vip
 (Cleveland)·Dined on January 1, 2018

Whenever we travel to the Orlando area...dinner at BICE's is a must! It is one of our favorite restaurants. The food is wonderful and the service is great. Emidio, the general manager, is always available and checks in with the customers frequently! Add this to your list of go to's for dinner!

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food5
ambience5
service5
value5

 
 (Jacksonville)·Dined on January 1, 2018

We enjoyed our 25th wedding anniversary dinner st Bice, although they didn’t do anything special for us to mark the occasion. Waiter didn’t even mention it, although we told the reservationist at booking confirmation and host who seated us. Service was excellent otherwise; he made very good recommendations and was friendly. Food was excellent. Wine was extremely expensive but good quality and the meal was a very good value overall. Best choice for fine dining at Universal.

Tags: Good for Anniversaries
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food5
ambience4
service5
value4

 
 (Sacramento)·Dined on December 31, 2017

Would have rated the food higher but for the two poor desserts. Otherwise quite a five star experience in fine dining.

Tags: Good for Anniversaries, Romantic
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food4
ambience5
service5
value4

 
·Dined on December 30, 2017

We had a family dinner here while on vacation at Universal Studios Orlando. The food, service and atmosphere were great! We enjoyed everything about it.

Tags: Special Occasion, Romantic, Good for Anniversaries, Authentic, Quiet Conversation, Good for a Date
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food5
ambience5
service5
value5

 
 (Orlando)·Dined on December 29, 2017

Wonderful as usual. Robert was the best. Helped us to relax after harrowing traffic dilemmas in Orlando. Looking forward to our next meal at Bice.

Tags: Notable Wine List, Creative Cuisine
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on December 27, 2017

Our server was excellent, a true treat. It was a special dinner experience after a long day in the parks

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food4
ambience4
service5
value3

 
 (Detroit)·Dined on December 27, 2017

A gem. Excellent meal and service. Very classy. Happy we went there.

Tags: Pre/post Theatre, Kid-friendly, Creative Cuisine, Worth the Drive, Romantic
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food5
ambience5
service5
value4

vip
 (New England)·Dined on December 26, 2017

This is a wonderful restaurant. The food, service, and the ambience could not be beat. Best restaurant in the Universal area.

Tags: Good Vegetarian Options, Local Ingredients, Quiet Conversation, Good for Birthdays, Bar Seating, Paleo Friendly, Comfort Food, Good for Anniversaries, Romantic
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food5
ambience5
service5
value5

vip
 (Orlando)·Dined on December 25, 2017

Average experience. Not on par with prices or atmosphere as upscale Italian. Our server never introduced himself or said "Merry Christmas." He took the order for each course, but we didn't see him between courses. At one point, we wanted pepper, but he never checked on the entrees, so we just keep eating while food was hot. The friendliest person was the table busser. We were disappointed that there wasn't a special Christmas menu, as we've experienced at other local restaurants on holidays. However, the food was flavorful and cooked well. Fresh pasta is always a treat. But overall, we rated this a 3 because it was just average. We've had better meals for less money. With all of the fabulous restaurants in Orlando, we expect better service, especially on a holiday.

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food4
ambience3
service3

 
 (Richmond)·Dined on December 25, 2017

Fantastic food, wine and service. Beautiful setting and great way to spend a special dinner

Tags: Great for Outdoor Dining, Good for a Date
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food5
ambience5
service5
value5

vip
 (Miami)·Dined on December 23, 2017

Restaurant is under new chef/management and it was obvious based on the number of errors. Our waiter was honest, great and helpful. But overall experience was unfavorable given the $$$$ of the restaurant. Better options in the area. We did reminisce of past times at the hotel and restaurant, but unfortunately not the same place it used to be.

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food2
ambience3
service3
value2

 
 (London)·Dined on December 22, 2017

We have been meeting a friend for his birthday for the last 7 years at Bice, and every year has been great. The food is always excellent and the service both professional and attentive.

Tags: Authentic, Special Occasion
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food5
ambience5
service5
value5

 
 (Orlando)·Dined on December 21, 2017

Great home made Italian food. Very good!! We enjoy the setting, just like being in Italy.

Tags: Cozy, Special Occasion
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food5
ambience5
service5
value5

 
 (Miami)·Dined on December 19, 2017

We felt awesome, all personnel at the restaurant were very friendly and specials. We can't remember any restaurant were we were so well served. Thanks. Saul Lemus (Dec 18 and 19 /2017)

Tags: Late-night Find, Romantic, Authentic, Paleo Friendly, Scenic View, Good for Birthdays, Good for Groups, Special Occasion, Live Music, Good for Anniversaries
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food5
ambience5
service5
value5

vip
 (Washington DC)·Dined on December 18, 2017

Everything was perfect . Food great service perfect. Our server remembered everything we ordered. Went twice

Tags: Scenic View, Waterfront
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food2
ambience2
service4
value4

 
 (Las Vegas)·Dined on December 9, 2017

Sadly, after four years of return visits to this Italian eatery at Loews Portofino, Bice has finally run its course. My companion and I have previous had wonderful experiences here, but this last visit was a deep disappointment. It seems Bice has made some changes to the menu that did nothing to improve it. And the service was lackluster. We were greeted by our waiter, who was friendly and made some suggestions, then we were passed on to another waiter, who at first was attentive and then basically disappeared, never checking to see how our meal was or if we wanted more wine. After giving me a taste of a pricey wine that was too tart for my tastes, I chose a less expensive Riesling. I was never asked if I would like another glass. It was as though I insulted the waiter. As for the food, the bruchetta appetizer tasted like it was on stale bread. My pappardelle, although fresh pasta, was slightly undercooked and stuck together, making the dish hard to eat. The sauce was tasty but nothing special--you can basically get a cream tomato sauce anywhere. Also, we were seated by a private room occupied by a very noisy group. They were given every attention, and the door to that room was kept open during much of our meal, so we were forced to listen to the loud conversations. After a dessert of gelato, the waiter placed the check on our table and said, "For our convenience." What does that even mean? We felt we were being shooed out of there. We have crossed this restaurant off our list of Universal Orlando favorites.

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food2
ambience4
service2
value2

 
 (New York Area)·Dined on December 9, 2017

Service was great and the food was really good. I recommend the sea bass and the pasta filled with beef

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food5
ambience5
service5
value5

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