Best Girl - Ace Hotel Downtown Los Angeles

4.4
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215 Reviews
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$31 to $50
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American

Top Tags:

Pre/post Theatre
Casual
Best Girl is a neighborhood bistro serving a menu inspired by the vibrant city of Los Angeles. Chef Michael Cimarusti of critically acclaimed restaurants Providence and Connie & Ted's helms the menu, Chef Crisi Echiverri oversees desserts and Beverage Director Clay Wendel generously pours the wine, beer and cocktails.

Specials

Wine Down Wednesdays

Enjoy 20% off all wine bottles from our list!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: July 30, 2019

Ends: July 31, 2118

Availability: Wed 5:00PM-10:00PM

Free Corkage Mondays

Join us for dinner on Monday and BYOW!

Terms and Conditions:

Valid For: 1 - 20 people

Starts: July 24, 2019

Ends: July 25, 2118

Availability: Mon 5:00PM-10:00PM

Thanksgiving Dinner Special Menus & Offers

Join us from 12-9pm on Thanksgiving for a special 3-course meal featuring all the traditional favorites with a Best Girl spin. Dinner is $65 plus tax and features James Beard award-winning chef Michael Cimarusti's take on these American classics. Contact enquire@bestgirldtla.com for more info

Thursday, November 28, 2019

Christmas Eve Special Menus & Offers

Celebrate the holidays at Best Girl and leave the cooking to the pros. James Beard Award-winning chef Michael Cimarusti shares some holiday favorites in a 3-course menu for $65. Contact enquire@bestgirldtla.com for more info

Tuesday, December 24, 2019

Christmas Day Special Menus & Offers

Celebrate the holidays at Best Girl and leave the cooking to the pros. James Beard Award-winning chef Michael Cimarusti shares some holiday favorites in a 3-course menu for $65. Contact enquire@bestgirldtla.com for more info

Wednesday, December 25, 2019

New Year's Eve Special Menus & Offers

Ring in 2020 with a 3-course menu designed by James Beard Award-winning chef Michael Cimarusti, featuring highlights like Truffled Lobster Pot Pie and Prime Ribeye with Duck Fat French Fries. Contact enquire@bestgirldtla.com for more info

Tuesday, December 31, 2019

What 215 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.3
service
4.2
ambience
4.0
value
Noise · Moderate
81% of people would recommend it to a friend
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OT
New England
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

We only had an hour to eat before a show at the Ace Theater and our waiter was great — friendly, quick, attentive, etc. The food was yum and it was a great dining experience from start to finish. Will definitely be back.

KR
Los Angeles
1 review
Dined on November 6, 2019
Overall5food5service5ambience5

The Bucatini a Cacio e Pepe is outstanding!! The Los Besos cocktail....mmmmmm

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 11, 2019

Thanks Kelly! Glad to hear that you enjoyed yourself. Hope to see you again soon. Best, Brett General Manager

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LL
Los Angeles
1 review
Dined on November 2, 2019
Overall3food2service4ambience3

Very overpriced and not good tasting. considering two chefs are credited for the menu, you would think they would take more care of the flavors. Shrimp were stringy and crab cakes bland.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 11, 2019

Hi there, I'm so sorry to hear that you didn't enjoy your experience. We definitely do care a lot about our food and flavors, so I'm disappointed to hear that your dishes didn't live up to your or our expectations. I'm going to send you my contact information privately. If you're willing to give us another shot, we'd love to show you how excellent our kitchen can be. Best, Brett General Manager

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E
1 review
Dined on October 31, 2019
Overall3food3service4ambience5

I would recommend it only for certain things. Now, I should say that I was there for dinner before a very popular performance and so it was probably noisier and more crowded than usual. It is very much a streetside cafe. Trendy, smart casual dining maybe, but not really classy.

The place has a lot of energy, and it seems like a fun place to hang out and have drinks and appetizers. But I had booked a dinner reservation, and by the price level on the menu, I had expected fancier decor and a quieter vibe, and just someplace that lent itself to a more leisurely meal.

The food is good, but not great, and the portions are small for the price level. The entrées don't seem to be accompanied by much, but it is not presented as a small plates focused place. (Yet bread and butter are on the Starters menu, and cost $8.). My partner's $17 burger was pretty average, also a thin patty and very salty. Also, I would have expected more choices on the menu -- that like most places touting the freshness and quality of their ingredients, there would be daily specials or seasonal offerings that were not on the printed menu. But our waiter mentioned none, and we saw nothing posted.

So I'd say that if you are going to the theater or are in the area, Best Girl might be a good place to grab a quick bite, but I wouldn't plan your evening around the meal.

P.S. Apparently, guests are allowed to draw on the whitewashed walls. There are some excellent sketches around the room. So if that is an attraction, heck, you can sip drinks and eat trendy appetizers while doing it.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 11, 2019

Hi Eilish, Thanks so much for your note, we certainly welcome the feedback. Our show nights are definitely on the busier side. If you're looking for a different vibe I'd recommend checking out lunch or brunch. Regarding variety, we do sometimes have specials in addition to our menu, but on those very busy theatre nights we usually stick to the extensive menu we already serve. And the artwork on the walls is actually from the well known Haas Brothers, who come in periodically. Cheers, Brett, GM

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JB
Los Angeles
4 reviews
Dined on October 27, 2019
Overall4food5service5ambience5

This is the second time I have dined at Best Girl and absolutely love this little neighborhood gem. A great place before or after a show at the Ace Theater.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 1, 2019

Hi Jodi, Thanks so much for the kind review! Hope to see you back soon. Please don't hesitate to drop me a line, I'd love for one of our managers to come say hello next time you're in! Best, Brett General Manager

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k
Los Angeles
2 reviews
Dined on October 27, 2019
Overall5food5service5ambience4

Ate lunch/brunch here before going to the Theater at the Ace (Psycho). Our server was excellent and made some great recommendations. It was a burger kind of day, so Patty Melt and Burger was lunch. We had the Mimosa's for two - a bottle of bubbly and fresh squeezed juices: orange and ruby grapefruit. We saw some cocktails go by that looked wonderful too. We'll be planning a return trip to try different food and drink.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 1, 2019

Hi Karen, Thanks so much for the review! We're so pleased that you enjoyed yourself at Best Girl. Hopefully the show was just as good! Let us know next time you're in so one of our managers can come say hello. Best, Brett General Manager

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H
Los Angeles
3 reviews
Dined on October 27, 2019
Overall5food5service4ambience4

Interesting and varied menu.
Pet friendly outside patio.
Parking on site.
Nice rooftop bar.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 1, 2019

Hi there, Thanks so much for the kind review! We LOVE dogs, so please always come by and sit on the patio. We've got treats at the coffee bar too. Hope to see you soon. Best, Brett General Manager

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DW
Los Angeles
8 reviews
Dined on October 26, 2019
Overall5food5service4ambience4

Always consistant. Never a disappointment. Interior is a bit loud. Great pre show dining option.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 1, 2019

Hi Debbie, Glad to hear you enjoyed yourself! Inside can get a touch loud for sure. But when the mezzanine is available it's often a quieter option. Hope to see you again soon. Best, Brett General Manager

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JC
1 review
Dined on October 25, 2019
Overall5food5service5ambience4

Great food and service. A very nice evening pre-show!

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 1, 2019

Hi Jen, Thanks so much for the kind review! Hope you enjoyed your show as well. We'll see you back soon hopefully. Cheers, Brett General Manager

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J
1 review
Dined on October 24, 2019
Overall5food5service4ambience5

Food is amazing, service was okay but what was expected in that type of environment, Rikki Tiki Tavi drink is so good definitely recommend,.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 1, 2019

Hi Jenn, Thanks for the review! Sounds like maybe we made a few misteps on service, for which I apologize. Let us know next time you're in the area and one of our managers will personally see to it that you have an even better experience next time around. Cheers, Brett General Manager

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SJ
1 review
Dined on October 23, 2019
Overall5food4service5ambience5

This restaurant experience with my girlfriends for my birthday brunch was INCREDIBLE! Our waiter was beyond friendly and attentive, certainly beyond my expectations!!

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 1, 2019

Hi Spencer, Thanks so much for the review, and for choosing us for your girlfriend's special day! So glad to hear that everything was top notch. Please don't hesitate to reach out next time you're in the area, we'd love to say hi. Best, Brett General Manager

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r
Los Angeles
4 reviews
Dined on October 22, 2019
Overall5food5service5ambience5

Arrived for our dinner reservation 90 min prior to the Rick Wakeman concert. Had the burger and fries, fresh and delicious, service was attentive and outstanding, finished with plenty of time to get settled in for the show. We'll be back!

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 1, 2019

Hi Ron, Thanks so much for the review. Hope you enjoyed the concert at our Theatre as well, sounds like it was a fun night. Glad we were able to get you a quick meal beforehand. Next time come back for dessert after! Best, Brett General Manager

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OT
Los Angeles
8 reviews
Dined on October 21, 2019
Overall4food4service5ambience3

The food was good, not great. I was expecting more since the chef has 2 Michelin stars and the restaurant has 1.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 1, 2019

Thanks so much for the review. We're sorry that we didn't live up to your expectations on this visit. I'll shoot you my email privately to hopefully continue the conversation. We'd love the chance to provide a better meal next time. Best, Brett General Manager

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T
Los Angeles
10 reviews
Dined on October 19, 2019
Overall4food4service3ambience2

It wasn’t the usual experience that we’ve come to expect from Best Girl. We asked our server if such and such was working today. He said he had never heard of her before. Which is strange because she has worked there for about 5 years. The food was just ok this time. Nothing spectacular. Then a woman was seated a few tables away during our dinner. She had a small child with her that was playing on their phone to keep them entertained. Very annoying and distracting! Not our best experience here for the amount of money we paid. Better luck next time “Best Girl”.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 1, 2019

Hi Taber, Thanks for the review. Sounds like your troubles were less related to food or service and more about the extra stuff, which we certainly understand is important. All I can say is that we are a very big hotel with a lot of staff working on any given day, and that we're not really in the position of policing what other folks do with their children. Regardless, I'll send you my contact info privately, we'd love the chance for you to come back in at some point and show you a better meal.

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JS
Chicago
7 reviews
Dined on October 18, 2019
Overall3food3service2ambience2

We made reservations a week in advance, showed up, had to wait and then were given a table upstairs. Seating was equivalent to folding chairs, service was slow and we felt like second class citizens.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on October 21, 2019

Hi John, I'm very sorry that you had a negative experience. The mezzanine level is a full part of the restaurant, and many folks actually prefer sitting up there. I'm happy to make a note in your profile for next time that you'd rather sit on the 1st floor. I'll send you my contact info privately, I'd love for you to come back in sometime so we can provide a better experience. Best, Brett General Manager

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HD
Los Angeles
2 reviews
Dined on October 14, 2019
Overall4food3service3ambience3

We had a reservation but were seated 25 minutes after. It would have been nice to offer a complimentary drink or app for our wait. It also took a while to get our food and then the check. We were nearly late to the show at the Orpheum we had tickets for. With so many other choices, I would likely pick a different restaurant next time.

Update: the general manager Brett reached out to me and offered to rectify the situation with an invite back. I appreciate that level of customer service and would be willing to give Best Girl another try. This time, I will try the eggplant flatbread that my friend raved about.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on October 16, 2019

Hi Holly, Again my apologies for the delay on Monday. I was personally running the door that evening as it was a very busy night for us due to that show. As you saw when you were here, the restaurant was completely full. I thought we were able to resolve everything that night, but it sounds like we didn't. I'll send you my email privately, I'd love the opportunity to show you a better experience on another occasion. Best, Brett General Manager

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SO
1 review
Dined on October 9, 2019
Overall5food5service5ambience5

One of the best meals I've ever had. Simply superb food!

Best Girl - Ace Hotel Downtown Los Angeles
Responded on October 15, 2019

Hi Sean, Thanks so much for the kind words! So glad that you enjoyed everything. This made our day. Please feel free to shoot me a message if you're in the area again (I'll message you my email), I'd love to say hi! Cheers, Brett General Manager

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OT
Los Angeles
1 review
Dined on October 9, 2019
Overall2food2service1ambience3

Oysters tasted off. Vegetable sides were good and I can't really remember the rest so it must've been not bad but unremarkable HOWEVER... The server forgot our shared entree. And when we asked about it, she said that the kitchen had gotten backed up on the entree. Mind you, we had been served all of our other dishes at this point including the side dishes and had been waiting at least 20 minutes since they cleared our plates and told us they were getting us clean silverware (which they never did). ADDITIONALLY, when I pointed out this mistake, she made no effort at all to compensate us for this mistake, simply handed me the check minus the entree which never got served. Thankfully the manager gave us a discount and tried to compensate for our hunger by giving us a couple pastries to go (we had missed the first half hour of a show at the theater). So if this is the kind of experience you want to pay for, go right ahead.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on November 1, 2019

Hi Han, Thank you for letting us know about your experience. I'm terribly sorry to hear that you did not enjoy yourself. Sounds like we dropped the ball this time around, and I'd love the opportunity to make it right. I'm sending you my contact information privately to hopefully continue this conversation. Best, Brett General Manager

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OT
Los Angeles
1 review
Dined on October 9, 2019
Overall3food3service4ambience3

Enjoyed the meal, wait staff was very good,
and the room was quiet so that conversation was possible (a rare experience these days in Los Angeles). Portions are ample but not ridiculously large.

Will definitely make another reservation the next time we are attending an Ace Hotel event.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on October 15, 2019

Thanks for the review! Sounds like you enjoyed yourself. Wondering if there's something we can do better for next time to get higher than 3 stars. Please don't hesitate to let me know, I'd love to continue the conversation. Best, Brett General Manager

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CR
Los Angeles
2 reviews
Dined on October 8, 2019
Overall5food5service5ambience5

All staff were congenial. Food was excellent! We decided at dessert to go outside. Staff were very obliging.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on October 9, 2019

Thanks so much for the kind review Colleen. Hope to see you again soon! Best, Brett General Manager

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m
Los Angeles
24 reviews
Dined on October 6, 2019
Overall3food5service2ambience3

Service was not good. Had to ask for everything sometimes twice !

Best Girl - Ace Hotel Downtown Los Angeles
Responded on October 9, 2019

I'm terribly sorry to here that your service wasn't up to par on your recent visit. We'd love the opportunity to show you a better experience. I'll send you my contact information privately to hopefully continue the conversation. Best, Brett General Manager

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M
Los Angeles
4 reviews
Dined on October 6, 2019
Overall4food4service5ambience4

If you are looking for a chill, hip and memorable Sunday brunch in DTLA, Best Girl is the place for you. We thought the food was very good, the atmosphere was just right, and the service was fantastic. Prices are on the higher side - but this is not surprising given that it's in DTLA, in an historic building, and attached to a trendy hotel. Know that going in and enjoy the experience!

The host greeted us warmly and sat us immediately along the window. I liked the view of the city & café tables and could see sitting outside sometime. Inside, I appreciated the historic details w/ a modern twist. Activity bustled around us, but we had enough space and were not crowded on top of the other patrons.

Our waitress arrived quickly and was very friendly, professional, and helpful. It seemed like she genuinely wanted us to make the best choice for us and made recommendations without any pressure. We both got seasonal fall lattes; she helped me order mine with less sweetness. They were very good - the milk was warm and even and was infused with flavor without being syrupy or cloying.

For food, my husband ordered the potato latke. I think it was just a single latke (hence my comment that it's a bit pricey) but the flavor was incredible and it was actually quite filling. If you like something savory, this dish is for you! I went for the two ricotta pancakes and liked that they were fluffy on the outside and a bit dense and gooey (from the ricotta) on the inside. They were perfectly baked and not overdone at all. Also love that the compote was a bit tart and not overly sweet. I also ordered a side of bacon on the waitress's recommendation and I am so glad I did! This was some of the best bacon I'd ever had.

Overall we were very pleased with our experience at Best Girl. It was a great start to our day in DTLA and a great brunch to fill us up before our matinee at the Music Center a few hours later. We'd definitely come again if we were in the area!

Best Girl - Ace Hotel Downtown Los Angeles
Responded on October 9, 2019

Hi Melissa, Thank you so much for the kind words. We're so pleased to hear that you enjoyed yourself. Please don't hesitate to reach out next time you're in, I'd love for myself or another one of our managers to say hello! Cheers, Brett General Manager

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e
Los Angeles
17 reviews
Dined on September 28, 2019
Overall4food4service5ambience5

The ambiance and staff are the best part of this restaurant next to the 1927 Ace Theater. The food was good but overpriced. We loved the Little Gem and chicory salad, a deconstructed melange of pumpkin seeds, lettuces some summer vegetables and creamy dressing, big enough to share. He had the gnocchi made with ricotta and though it tasted amazing, all soft and pillowy, it didn’t feel cooked. Maybe that was the way it was supposed to be? I had a housemade buccatini with clams, which tasted subtly like the ocean. The highlight was the dessert: Bardstown Pudding, a bourbon-scented sticky toffee pudding, with crème fraîche ice cream and blackberry compote on the side. The best!
It was a happening place, by the way, with outdoor seating, a full bar, a varied clientele and good food. Just check out the menu so you don’t get sticker shock when the bill comes.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on October 5, 2019

Hi Elaine, So glad to hear that you enjoyed everything. The gnocchi is definitely intended to be super light and melt in your mouth! Hope you liked it. Please don't hesitate to reach out if you're in the area again, we'd love to say hi. Best, Brett General Manager

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CL
Los Angeles
6 reviews
Dined on September 28, 2019
Overall5food5service5ambience5

This was our first time at Best Girl. I'm still thinking about the Gnocchi and the Burrata/Tomato starter. Food was heavenly. Great service. Fun vibe. Our only regret is that we didn't have time for dessert bc we were heading to the Music Center. Will definitely be back!

Best Girl - Ace Hotel Downtown Los Angeles
Responded on October 5, 2019

Hi Cindy, Thanks so much for the kind words! So glad to hear you enjoyed everything. Please let us know if you're back in the area at some point, the desserts are definitely worth tasting! Best, Brett General Manager

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TB
Los Angeles
4 reviews
Dined on September 28, 2019
Overall3food1service5ambience4

Yellowtail tartare was outstanding, we';re looking forward to the meal. Hamburgers come. Great ingredients, cooked perfectly, ruined by WAY TOO MUCH SALT! What is up with that! I had to take a drink of water after every bite to get the salt out of my mouth. Salt can improve any dish, but not a ton! The desert was almost ruined by a too sweet sauce (supposed to be toffee/brandy, but mostly just horribly cloyingly sweet), but luckily I could scrape off the sauce. No way to save the burgers.

I felt bad for the chef, he'd come up with great dishes, then the cooks ruined them.

p.s. The service was great!

Best Girl - Ace Hotel Downtown Los Angeles
Responded on October 5, 2019

Hi Thomas, Thanks for the review. I'm sorry to hear that some of the dishes weren't prepared to your liking. Hopefully you were able to notify the staff so that they could re-prepare them for you. I can't speak specifically to your burger, but I do believe it's an isolated incident. I hope you'll give us another shot to show you a better experience. Please don't hesitate to reach out to me directly. Best, Brett General Manager

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PM
Los Angeles
2 reviews
Dined on September 28, 2019
Overall3food3service5ambience4

The location and ambiance were very good and the service was 5 star, but I expected the food to be more creative, tasty and reflective of an award winning Chef. The coordination of the support staff and the server needs to improve so everything doesn’t come out at the same time. The roasted corn was not very sweet and the ribeye wasn’t right off the grill. The strawberry sorbet was quite tasty.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on October 5, 2019

Hi Paul, Thank you for the review. Sounds like we didn't live up to your expectations which I'm very sorry to hear. I'd love the opportunity to show you a better experience. Please don't hesitate to reach out directly to me if you're in the area again. Best, Brett General Manager

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m
Los Angeles
9 reviews
Dined on September 23, 2019
Overall5food5service5ambience5

A birthday celebration at Best Girl was wonderful and festive. A restaurant where you can hear one another speak is important to me. Love the food and drink. Will definitely reserve a table again.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on September 28, 2019

Thanks so much for the kind words, and for choosing to celebrate with us! We know there are tons of restaurants you could pick from and we're flattered you dined with us. Hope to see you soon! Cheers, Brett General Manager

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CT
Oklahoma City
3 reviews
Dined on September 21, 2019
Overall5food5service5ambience5

This was a great restaurant with good food and service!

Best Girl - Ace Hotel Downtown Los Angeles
Responded on September 25, 2019

Thanks so much! Hope to see you again soon! Cheers, Brett General Manager

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IN
Los Angeles
1 review
Dined on September 19, 2019
Overall1food2service4ambience2

Walked away disappointed. Once we arrived we asked to be seated by the window, which could have made the atmosphere a little more inviting; we were told they had a big party coming and we could not sit there and we were never asked if we'd like to sit outside. A big party never arrived and they sat 2 ppl in the spot we requested. There were 4 in our party, 2 in our party were out-of-towners. Best Girl is okay and the food is fine, but I was I hoping for more. My Tonnarelli A Cacio E Pepe was excessively al dente I did not enjoy it. Unfortunately, I will not go back and will not recommend this restaurant, which is unfortunate because our server was very good.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on September 25, 2019

Hi Irene, I've already messaged you on another platform, but I'll once again issue my apologies here. As mentioned the party that we were holding the table for showed up late for their reservation and dropped down in size significantly. My sincere apologies, had we known, we would've given you that table. We'd really love to have you back in at some point to show you a better experience. Please don't hesitate to contact me directly at any point Best, Brett General Manager

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J
1 review
Dined on September 18, 2019
Overall5food5service5ambience5

Had a great time, I went there on a date and was able to get more than we could eat and a bottle of wine for around $120. Would recommend as an impressive, yet affordable date spot.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on September 25, 2019

Hi John, Thanks so much for the kind words! So glad to hear you enjoyed yourselves. Sounds like you were able to take advantage of our 20% wine bottles on Wednesday promotion. We also do free corkage on Mondays if you've got a special bottle kicking around you want to enjoy. Hope to see you again soon. Cheers, Brett General Manager

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OT
Los Angeles
1 review
Dined on September 17, 2019
Overall2food2service1ambience2

Service is lackluster

Best Girl - Ace Hotel Downtown Los Angeles
Responded on September 25, 2019

Sorry to hear this. If there's something specific that you felt we could do better I'd love to hear. Please don't hesitate to reach out to me directly at any point to discuss further.

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JE
Baja California
1 review
Dined on September 16, 2019
Overall4food5service5ambience4

Bummer that the coffee machine was out of service. The rest was excellent!

Best Girl - Ace Hotel Downtown Los Angeles
Responded on September 25, 2019

Hi there, So sorry that we were working on the espresso machine while you were here. Next time you're in the area let me know and you've got a coffee on me! Cheers, Brett General Manager

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f
1 review
Dined on September 13, 2019
Overall3food3service4ambience5

Our waiter...I think Armando...was VERY nice with a great personality. But he was sent on break and another young man who was very nice helped us until Armando returned. Thank goodness the waiters were so pleasant. We had to ask 3 times to get our drink order right and complete. For the most part the food was just ok....the burger had to be sent back, the patty was so thin and not much flavor, we reordered the patty melt... one person in our party of 8 never received her chopped salad and 15minutes after everyone else was served she was brought a salad that tasted like someone SPILLED the salt shaker in it. 2 other guests shared a chopped and it was delicious, but for some reason the third one was barely chopped and HORRIBLE. Armando's assistance was very nice, returned it, and brought her another which was much better. So food was just so-so....very friendly staff but for the most part unorganized and part of that confusion seemed to come from the kitchen. I rarely complain and always compliment....had it been someone else I'm guessing they might have put up quite the fuss!

Best Girl - Ace Hotel Downtown Los Angeles
Responded on September 16, 2019

Hi there, Thanks so much for the review. I'm glad to hear that you enjoyed your time with our staff but sorry to hear that some of the dishes were off. It sounds like we were able to resolve pretty much everything in the end. And the burger is definitely meant to be thin, but certainly shouldn't be flavorless. Regardless, we'd love to have you back in a some point and we'll make sure that everything is top notch. Please don't hesitate to message me directly at any point Brett General Manager

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OT
Washington DC
7 reviews
Dined on September 13, 2019
Overall5food5service5ambience5

Wow!! Great foodie experience, but also perfect for everyday.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on September 28, 2019

Thanks so much! Glad to hear that you enjoyed yourself. Hope to see you back soon. Cheers, Brett General Manager

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MD
Orange County
59 reviews
Dined on September 12, 2019
Overall4food5service5ambience4

Eclectic for sure.The food was awesome. Had the chicken like I’ve never had before. Great people watching and great atmosphere. A hamburger with Emu and chicken with a salad that was full of things I’ve never had before. A unique experience for someone looking for a cool hang out for the LA nightlife downtown.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on September 16, 2019

Thanks so much for the kind review. So glad to hear you enjoyed yourself. Please don't hesitate to reach out if you're back in the area. Best, Brett General Manager

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EL
Las Vegas
7 reviews
Dined on September 11, 2019
Overall3food3service2ambience3

We arrived 10 minutes early but they made us wait until our reservation time, even though there were 4 open tables. They turned down a few people in the meantime.... We finally got seated, then the waiter took forever to come to take our orders. Good thing we ordered drinks from the bar. The gnocchi and the calamari were excellent, but the gnocchi already came with parmesan cheese on top. I wouldn't have taken it, if given the option if offered by the server. The side order of crispy creamer potatoes are like country potatoes. We thought it would be a mashed potato with a crispy crust. So, it is hit and miss. And oh, about the empty tables, there were still 2 empty by the time we finished dinner.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on September 17, 2019

Hi Eric, Thanks for the review. Sounds like you were here on a busy theatre night for us. While I understand that there may have been empty tables when you arrived, there may have been other reservations for an earlier time that we were waiting for. Additionally, to try and provide the best service for everyone, we space out the seating in the restaurant. I'll send you a note privately now with some more info; hopefully you'll give us another shot soon. Best, Brett General Manager

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OT
Los Angeles
120 reviews
Dined on September 11, 2019
Overall3food3service4ambience4

With all that kitchen fire power I would expect better.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on September 17, 2019

Thanks for the review. If there's anything specific that you think we can do better please don't hesitate to reach out. We'd love to have you back in at some point and make sure that everything is 100% Best, Brett General Manager

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J
1 review
Dined on September 6, 2019
Overall5food5service5ambience5

BestGirl is such a neat place to enjoy a drink or full dinner and dessert. The menu is well rounded and the food quality superb! Prices are reasonable and the corkage fee is as well. I will definitely be returning!

Best Girl - Ace Hotel Downtown Los Angeles
Responded on September 11, 2019

Thank you! So glad to hear you enjoyed yourself. And if you're a wine drinker, be sure to come by on Monday for free corkage or Wednesdays for 20% off bottles on our list! Feel free to reach out if there's anything I can help with. Cheers, Brett General Manager

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OT
Los Angeles
4 reviews
Dined on August 25, 2019
Overall5food4service5ambience5

Great staff. Quiet sunday afternoon.
We both had burgers that were a little salty but that wouldn’t stop me returning.

IA
Los Angeles
9 reviews
Dined on August 25, 2019
Overall5food5service5ambience5

Food was awesome. Service was great and the location is awesome. Can’t beat downtown.

Best Girl - Ace Hotel Downtown Los Angeles
Responded on August 27, 2019

Hi Isaac, Thanks so much for your review! So glad to hear you enjoyed everything. Hope to see you again soon. Cheers, Brett General Manager

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