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Bertucci's - Needham, Needham, MA

Bertucci's - Needham

3.6 (66)
$30 and under
Italian
1257 Highland Avenue, Needham, MA 02492

About this restaurant

  • Kid-friendly
  • Good for special occasions
  • Good for groups
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Needham MA, across from the Town Hall.

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Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian
  • Hours of operation
    Lunch Daily 11:30 am–3:00 pm Dinner Daily 3:00 pm–10:00 pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    Bertucci’s catering is perfect for all occasions, and can be delivered to your door or picked up from our restaurant. You can choose from our set catering packages or you can customize any combination of pizzas, pastas, entrees, salads or desserts. From birthdays, weddings, business gatherings, graduations and more, let Bertucci’s do the work. Your order includes everything you need- plates, napkins, utensils, rolls, butter, and condiments are included. Please allow up to 3 hours for same day delivery. Call 877-228-9912 to order today or learn more at bertuccis.com/catering
  • Neighborhood
    Needham
  • Cross street
    Oakland Ave
  • Parking details
    Free parking in shared private lot
  • Public transit
    Highland Avenue and Oakland Avenue - MBTA bus stop
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

What 66 people are saying

Bertucci's - Needham reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

3.6
3.6 based on all time ratings
  • 3.6Food
  • 3.6Service
  • 3.4Ambience
  • 3.8Value

NoiseModerate

66 Reviews
  1. OpenTable Diner

    Philadelphia County5 reviews

    1.0

    Dined on March 3, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    This restaurant is permanently closed. Disappointed in open table that this was able to be reserved. It should not have been.

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  2. StephenS

    Greater Boston2 reviews

    3.0

    Dined on February 25, 2023

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 3
    My wife's spaghetti & clam sauce was poor Clams where overcooked and tough Sauce was bland My dish, lasagna, was fine.

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  3. Alan

    Greater Boston28 reviews

    3.0

    Dined on February 22, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    The waitress was very nice but had 5 tables with no help. The kitchen had 6-8 people standing around while the lone waitress was running around. The food was only warm, had the kitchen staff ran the food when ready it would have been served hot. I find this at all Bertucci’s sadly to say.
    Bertucci's - NeedhamResponded on February 25, 2023
    We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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  4. MelissaW

    Greater Boston2 reviews

    2.0

    Dined on January 29, 2023

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3
    Food was mediocre. Service was pleasant. Hot rolls are nice. Grilled salmon was very oily. Chicken piccata was bland, despite how promising it could have been. I have to say I was not totally surprised. I am often underwhelmed by the food at Bertuccis, and yet I give it a try again because it's easy to go to, and the menu has promising options. I probably won't go back anymore. Too many other restaurants in the area.

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  5. WhelanFugateKirstein

    Greater Boston1 review

    5.0

    Dined on December 20, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My pasta tasted terrific, I had no idea your service was very straightforward, I also loved your bread rolls.

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  6. OpenTable Diner

    Greater Boston2 reviews

    3.0

    Dined on November 18, 2022

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    They had one person running seating tables and also cleaning off tables. Our waiter wasn’t around very often and it took a while to get all of our food.

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  7. Hungrymama

    New York City2 reviews

    1.0

    Dined on November 13, 2022

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    Made a reservation but never got to sit down. Waited at the host stand for about 5 minutes. The gentleman behind us finally approached a man at the end of the kitchen counter who looked like a manager(and was watching us the entire time). The customer was first ignored and then told someone would be with us. I waited two more minutes but as the door area got more and more crowded and none showed up, we left. I understand they may have been short staffed or even have been busy doing something else, but to be ignored by someone who very possibly could have been the kitchen manager is absurd. A 20 second walk and a quick, “sorry for the delay. We will be with you in a few minutes” I would have been more than happy to wait .

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  8. AdamS

    Greater Boston1 review

    5.0

    Dined on November 5, 2022

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Server was extremely helpful and attentive. He was very diligent and had a very pleasant disposition.

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  9. LaraB

    Greater Boston1 review

    1.0

    Dined on October 22, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Despite having a reservation for 6, they said they were not able to seat us given a large party that required all the larger tables. They stated they would only be able to seat us (including our 3 young children) if we sat at separate tables, which was not a reasonable option for our group.

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  10. onexone47

    Greater Boston5 reviews

    2.0

    Dined on October 10, 2022

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    We arrived for our reservation to be told that there was a 30 min wait. When I informed host that we had a reservation he said, "Well I will honor it then." The restaurant was nearly empty of customers. We waited 15 min for water and drink orders to be taken. Another 20 min before drinks and warm rolls arrived. We put in orders and waited another hour. Food came out one item at a time, which was beyond ridiculous. First a kids' pizza, fifteen min later an order of soup, another fifteen minutes and two salads and then entres after another thirty minutes. We were 3 adults and 2 young children. The food was ok, the pasta was al dente, the highlight of the evening. All in all, very poor experience with female waitstaff who was not overly friendly or apologetic for delays.

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FAQs

Bertucci's - Needham does offer delivery in partnership with Uber Eats. Bertucci's - Needham also offers takeout which you can order by calling the restaurant at (781) 449-3777.

Bertucci's - Needham is rated 3.6 stars by 66 OpenTable diners.

  1. Home
  2. United States
  3. Greater Boston
  4. Boston Metro West
  5. Needham

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing
Google Map for Bertucci's - Needham

1257 Highland Avenue, Needham, MA 02492

Additional information

  • Cross street
    Oakland Ave
  • Neighborhood
    Needham
  • Hours of operation
    Lunch Daily 11:30 am–3:00 pm Dinner Daily 3:00 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Free parking in shared private lot
  • Public transit
    Highland Avenue and Oakland Avenue - MBTA bus stop
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
  • Phone number
  • Catering
    Bertucci’s catering is perfect for all occasions, and can be delivered to your door or picked up from our restaurant. You can choose from our set catering packages or you can customize any combination of pizzas, pastas, entrees, salads or desserts. From birthdays, weddings, business gatherings, graduations and more, let Bertucci’s do the work. Your order includes everything you need- plates, napkins, utensils, rolls, butter, and condiments are included. Please allow up to 3 hours for same day delivery. Call 877-228-9912 to order today or learn more at bertuccis.com/catering
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