Bertucci's - Westboro

4.1
43 Reviews
$30 and under
Italian
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Westborough MA, next to CarMax.
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What 43 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on all time ratings
4.1
food
4.2
service
3.8
ambience
3.9
value
Noise · Moderate
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PS
PaulaS
New England
4 reviews
Dined on March 23, 2021
Overall1food5service1ambience5

I love Bertucci I dining often but last night I had a bad experience. The service was awful, we get our pizza and was cold because seat on the counter way to long( we could see it from where we were seating) we asked for some hot pepper and a drink, totally forgot about us, the place was empty....the manager was really nice and apology, but still ruined the dinner.

Bertucci's - Westboro
Responded on March 26, 2021

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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GB
vipGeorgeB
New England
7 reviews
Dined on January 16, 2021
Overall4food5service2ambience2

Great food, good prices. New server, poor guy was clueless. Has anyone ever heard of training?

p
pfleven
New England
21 reviews
Dined on January 2, 2021
Overall5food5service5ambience5

We find the pandemic cleaning and social distancing measures taken very seriously at this Bertucci's Westborough location. As such, we feel safe and have dined there often. Not to mention that the food is delicious and gives me a night off from cooking! I would recommend checking it out.

J
Justustwo
New England
3 reviews
Dined on August 18, 2020
Overall4food4service5ambience5

Even though I said it was my birthday they never Knowledged that In the past so you would get a free piece a cake

A
Audiodad
Detroit
13 reviews
Dined on July 22, 2020
Overall5food5service5ambience5

Bertucci’s has an excellent setup to restart indoor dining. We were spaced appropriately and the staff was very professional and had masks on at all time. Food was excellent. Glad to be back.

OT
OpenTable Diner
New England
14 reviews
Dined on July 6, 2020
Overall5food5service5ambience5

Were excited to get back to dining out and went for an anniversary. Kitchen was busy cause they were still doing a lot of takeout but didn’t impact the quality at all!

CP
ChrisParker
New England
5 reviews
Dined on June 28, 2020
Overall5food5service5ambience5

Excellent food, excellent service!
Rolls were fresh and hot! They are using social distening. Everyone was mask and gloves. This is a very safe restaurant to dine at!
I would make a reservation due to only seating at half capacity

AS
ArnoS
New England
7 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

Very nice as always. Matt and Megan were fantastic

Bertucci's - Westboro
Responded on March 9, 2020

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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p
pfleven
New England
21 reviews
Dined on February 29, 2020
Overall5food5service5ambience4

We had a wonderful and attentive waitress who kindly answered our questions and helped select a bottle of wine for the table. We all thoroughly enjoyed our meals. Tasty and served timely and hot. The noise level was a bit high but sitting in a booth helped a great deal. The 4 of us hadn't been to Bertucci's in years and we all wondered why since everything was so great. We'll be back!

Bertucci's - Westboro
Responded on March 4, 2020

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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C
vipChauncey
New England
131 reviews
Dined on January 10, 2020
Overall5food4service5ambience4

Great visit at Bertucci’s and had a coupon so that helped! I was very impressed with Deni, our server. Very bright kid, super personable and offered fantastic service! I would go back just for him!!

Bertucci's - Westboro
Responded on January 13, 2020

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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TL
vipTimothyL
New England
6 reviews
Dined on December 15, 2019
Overall2food2service1ambience2

We went on a Monday evening for dinner. Our usual fav eatery had scaled back their hours.
The food at Bertucci's is very lackluster these days. Skimpy pizza toppings. Bland sauces.
One waiter was holding down the fort (or maybe it just seemed like one waiter), and his heart was not in it.

Bertucci's - Westboro
Responded on December 20, 2019

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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OT
OpenTable Diner
New England
7 reviews
Dined on December 7, 2019
Overall5food5service5ambience4

food was good!

Bertucci's - Westboro
Responded on December 10, 2019

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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CM
CM16
New England
1 review
Dined on November 30, 2019
Overall5food5service5ambience5

Our waitress was outstanding! Food was delicious, but the service was fantastic!

Bertucci's - Westboro
Responded on December 3, 2019

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

Report
ML
MichaelL
New England
6 reviews
Dined on October 8, 2019
Overall5food4service5ambience4

Every aspect of this Bertucci’s’s service outstanding—from the manager inspiring my children to create shapes with pizza dough (later to be baked into form) to our server transforming the customary kids meal Hoodsies into sundaes. My girls were thrilled, which, in turn, thrilled me. The food was quite tasty, too.

Bertucci's - Westboro
Responded on October 12, 2019

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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J
Jackie
New England
5 reviews
Dined on September 20, 2019
Overall5food5service5ambience5

It was really good

Bertucci's - Westboro
Responded on September 23, 2019

Thank you! We look forward to welcoming you back to Bertucci's soon!

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MG
MaureenG
1 review
Dined on September 2, 2019
Overall5food5service5ambience5

We all love Bertucci's. It is always great food. The staff is wonderful

Bertucci's - Westboro
Responded on September 6, 2019

Thank you, Maureen! We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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RJ
RobinJ
New England
2 reviews
Dined on August 31, 2019
Overall5food5service5ambience5

We all had different kinds of pizza with plenty to bring home. The waitress was excellent and helpful. It was quiet when we first arrived but got really busy as we sat eating. Overall a great restaurant. We've been before and we will return again.

Bertucci's - Westboro
Responded on September 3, 2019

Robin we are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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BN
BarryN
1 review
Dined on August 17, 2019
Overall2food1service5ambience4

Pizza very disappointing. Remember it being very good. Not so now.

Bertucci's - Westboro
Responded on August 21, 2019

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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MB
MargaretB
1 review
Dined on August 7, 2019
Overall5food5service5ambience5

food was great we each had a special service was wonderful food hot hot rolls great fresh coffee fast service

Bertucci's - Westboro
Responded on August 12, 2019

Thank you, Margaret! We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

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TC
TomC
San Francisco
4 reviews
Dined on July 12, 2019
Overall4food4service4ambience5

Quick friendly service. Pizza was prepared nicely and in a timely fashion

Bertucci's - Westboro
Responded on July 17, 2019

Thank you, Tom, for taking the time to share such wonderful feedback. We look forward to serving you again soon!

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RG
vipReviewsGPC
New England
13 reviews
Dined on June 28, 2019
Overall4food4service4ambience3

Quick, easy, pizza is good and people are nice. Good for a casual pizza lunch or dinner.

M
Mickey
New England
1 review
Dined on June 8, 2019
Overall4food4service5ambience4

Pizza was good. On a scale of 1-10 I'd rate it an 8. We had a very nice waitress.

BH
vipBethH
Denver
31 reviews
Dined on April 26, 2019
Overall3food3service3ambience3

Everything about it was just ok. But the bread is a ten!

t
viptomz
New England
85 reviews
Dined on April 21, 2019
Overall4food4service5ambience4

Great experience recommend

NM
NicoleM
1 review
Dined on March 16, 2019
Overall2food3service1ambience2

We have eaten there in the past with no issues and have enjoyed the food and service. This past time, service was terrible. It was a busy Saturday evening which I understand, however- we had a reservation and we still sat after 3 different couples. They had all ordered and had the food and were leaving prior to us getting our dishes that came out from 3 different servers at 5 different times. It was terrible. Our waitress was mia so difficult to get the check (we were seated by the door and well aware of the ins and outs of the restaurant and we were still stuck there long after many tables who seated after us). We were never offered our dessert or the ice creams that came with the kids meals. It was one of the worst service I ever had, not sure if it was the waitresses fault or not. I never leave reviews but feel compelled as we left there frustrated and not wanting to return to one of our go to places

OT
vipOpenTable Diner
New England
1 review
Dined on March 9, 2019
Overall3food3service4ambience3

Extremely busy and had to wait 10 minutes despite reservation. Once seated, service was good. Food was rather bland and not much flavor. Chicken Parma was average and pasta was over cooked. Bread rolls and dipping sauce excellent and consistent.

C
Calia1120
New England
2 reviews
Dined on February 23, 2019
Overall5food5service5ambience4

Service was great, especially for an extremely busy Saturday night. Food was wonderful.

CP
vipChrisP
New England
12 reviews
Dined on February 15, 2019
Overall1food1service1ambience2

It's pretty clear that with their recent bankruptcy, Bertuccis has just given up. Food and service was absolutely horrible even though the restaurant was half empty on a Friday night.

MH
MarcusH
Raleigh
1 review
Dined on February 14, 2019
Overall5food5service5ambience5

My son was so delighted to have a mom date for Valentine’s Day. Everything was wonderful!

K
Kimroses
1 review
Dined on January 27, 2019
Overall4food4service4ambience4

I have to say I was a bit wary after reading a few reviews for this specific location. I've been to several Bertucci locations over the years, but never this one. I can't say this is my absolute favorite, but everything was absolutely fine and worth the visit and we wouldn't hesitate to visit this location again. Service and seating staff were "fine" - not outstandingly friendly, but no issues either. The food was great really - signature yummy rolls and dipping oil - and butter for my little guy that prefers that. Refilled rolls with a new basket of warm ones while we waited. Our order was simple this visit - a kids cheese pizza and a large Bruschetta and Sporkie for the rest of us to share. The Bruschetta was GREAT - super tasty and I would look forward to having it again. I didn't have the Sporkie, but good reviews on that as well. The only food item I wasn't over the top about was the kids cheese pizza, which looked a little sad to me personally, though my son ate it and liked it well enough. All in all, definitely would not be concerned about bad reviews based on our experience. :D

e
ellenb
New England
20 reviews
Dined on January 26, 2019
Overall3food2service3ambience2

We recently read that Bertucci's was under new ownership and that he was focused on bringing it back to it's previous excellence. (The pizza had remained good throughout, but take out orders were a disaster (never correct), so we stopped going.) Visit was very disappointing. The place was very busy. Though we ordered fairly quickly (ordered drinks and food at the same time), it took a long time for drinks and then for the food to come. Waiter said place was slammed by take out orders causing everything to be very slow. My father's pizza was cold, my cod limon was barely warm and the pasta was stuck together and had no flavor. Need to do a better job!

OT
OpenTable Diner
New England
6 reviews
Dined on January 9, 2019
Overall3food3service4ambience3

The Westboro location did not have a good selection of beers on tap. They also didnt offer a cocktail menu, like so many places do. The food was ok, nothing special

L
vipLovestoeatout2
New England
51 reviews
Dined on December 29, 2018
Overall3food3service4ambience3

Spaghetti and meatballs - 4 meatballs that were served a dark gray interior and pretty tasteless; Pomodoro sauce was a tablespoon or two so requested additional; rolls were hot and very good. Service was fine. Was not impressed.

MA
MAFamilyOf4
New England
2 reviews
Dined on November 30, 2018
Overall2food1service1ambience1

Hands down the worst meal ever consumed in a restaurant. Place was empty, yet waitress disappeared for endless amount of time then would come back and say she was so busy (several other servers working and maybe 2-3 other tables occupied).

Mushroom risotto looked like it came from a microwave dinner box after it had been run over in the parking lot.

Meal for 4 with no appetizers or alcoholic drinks took like 90 minutes and cost over $100.

I’ve been to lots of Bertuccis and had a nice meal. This was awful! Never again.

F
Foodie
Miami
15 reviews
Dined on November 10, 2018
Overall4food2service5ambience3

Pizza was overcooked and did not taste fresh. Server was outstanding. Very loud environment. Had to keep saying, “What?” We couldnt hear each other.

CD
CharlieD
1 review
Dined on November 10, 2018
Overall5food5service5ambience4

reserved online; showed up to a packed house, However they accommodated us in front of the non-reservation crowd. really appreciated that ans then the service was great, this is a smaller bertuccis so the wait staff has less tables, making it a good fit if you reserve a table.

K
Kristindelaney6
1 review
Dined on October 21, 2018
Overall5food5service5ambience5

Brandon was an EXCELLENT server! Would highly recommend him!

E
Egg551
1 review
Dined on October 10, 2018
Overall2food2service2ambience2

My girlfriends food was completely burnt and my dish the cheese wasnt even melted and was still cold. The worst part was the manager brought the food out to us. Did she not check her food before she serves it. Would not come back

RA
RobertA
1 review
Dined on September 23, 2018
Overall4food4service5ambience4

We had reservations for a party of 5 and were seated right away. The service was excellent and the food was great. Everyone was pleased with their meal. We have always been pleased with this location.

S
vipStephanie
New England
19 reviews
Dined on September 14, 2018
Overall2food2service3ambience2

Portions get smaller while prices get higher.
Price of entree went up significantly and now you need to pay extra for salad.

FAQs

Bertucci's - Westboro does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Westboro also offers takeout which you can order by calling the restaurant at (508) 898-3074.

Bertucci's - Westboro is rated 4.1 stars by 43 OpenTable diners.

Bertucci's - Westboro does offer gift cards which you can purchase here https://www.bertuccis.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.