Bertucci's - Wayne

4.3
49 Reviews
$30 and under
Italian
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Wayne PA, across the street from Bank of America.
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Private Dining

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What 49 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.4
service
3.9
ambience
4.3
value
Noise · Quiet
67% of people would recommend it to a friend
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BR
vipBillR
Jacksonville
4 reviews
Dined 2 days ago
Overall3food4service3ambience4

Unfortunately they were short servers. The wait time with the reservation was almost 30 minutes. They had two servers working their butts off and they did a great job. The food was good I had the chicken parm which was very good, but they didn't have enough sauce for the pasta. Hopefully, they will get more employees as things come back. I will eat there again.

D
vipDaylesford
Philadelphia
48 reviews
Dined 2 days ago
Overall5food5service5ambience5

Great pizza, great service. Breanna took good care of us, and we will be back again soon.

C
Chris
Philadelphia
5 reviews
Dined on April 17, 2021
Overall5food5service5ambience4

The roadhouse salad with salmon was excellent. Service was good without being intrusive.

Bertucci's - Wayne
Responded on April 22, 2021

Thank you! We hope to see you at Bertucci's soon.

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OT
OpenTable Diner
Philadelphia
6 reviews
Dined on February 14, 2021
Overall1food1service2ambience4

You could tell the food was pre-processes and the server had no personality...

OT
vipOpenTable Diner
Philadelphia
29 reviews
Dined on February 14, 2021
Overall4food3service4ambience3

Good family restaurant - pizza very good , the pasta fishes are just ok. Hostess was very personable !

D
Dinner
Philadelphia
11 reviews
Dined on November 7, 2020
Overall5food5service5ambience5

Delicious food, fast service, following Covid regulations. I highly recommend!

Bertucci's - Wayne
Responded on November 11, 2020

We're glad to safely serve you and look forward to welcoming you back again soon.

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GR
GalenR
Philadelphia
1 review
Dined on October 27, 2020
Overall4food3service5ambience3

Food was OK. My chicken Marsala was average. My wife's Ensalada was below average. The noise level was super high as workers were moving utility cards over tile floors. Our server, though, was fantastic. She worked diligently and was all about serving us well.

Bertucci's - Wayne
Responded on October 30, 2020

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

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LH
LaurieH
1 review
Dined on March 7, 2020
Overall2food3service3ambience2

Bertuccis in Wayne needs to be redone. It’s looking dirty and dated.

TC
TurtleCricket
Philadelphia
9 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

It was our office staff holiday party. Always a great time and delicious food. Never feel rushed.

Bertucci's - Wayne
Responded on March 2, 2020

We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

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TK
TonyK
Philadelphia
2 reviews
Dined on February 15, 2020
Overall4food4service4ambience4

Friendly service. Food tasted fresh.

Bertucci's - Wayne
Responded on February 18, 2020

Thank you for choosing Bertucci's. We appreciate you for taking the time to review our restaurant.

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BI
vipBethI
Philadelphia
16 reviews
Dined on February 15, 2020
Overall3food4service2ambience3

We had a coupon to try a free pizza of the month which was quite good. The server was the only problem. He was inefficient. We asked for straws but never got them until my husband went to the bar himself to get them. Rolls were not brought out promptly like usual and had to ask for drink refills.

Bertucci's - Wayne
Responded on February 18, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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B
vipBella
Philadelphia
15 reviews
Dined on January 24, 2020
Overall1food2service2ambience1

We use to come here all the time when my kids were little and always enjoyed the experience. Twenty years later, the pizza was just OK And the service was nothing to write home about. One of the servers was screaming obscenities in the kitchen and continue doing that as he walked past us as he placed a drink down on the table near us. The only thing that has not changed is the bread rolls. We decided it wasn’t worth it to come back again

Bertucci's - Wayne
Responded on February 2, 2020

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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TC
vipTandCouttodinnerin9
Philadelphia
46 reviews
Dined on January 17, 2020
Overall5food5service5ambience4

Pleasantly surprised by the taste and freshness of our dishes

Bertucci's - Wayne
Responded on January 20, 2020

Thank you! We look forward to welcoming you back to Bertucci's soon!

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AD
vipAmyD
Philadelphia
154 reviews
Dined on December 8, 2019
Overall4food4service4ambience3

I like the food, value and quality at Bertucci's. I was a bit disappointed that they closed the other room which is much quieter. But we were able to hear each other so it worked out fine. The food was good as was the service. I had a reservation even though we didn''t need one. I recommend Bertucci's for a nice meal out.

Bertucci's - Wayne
Responded on December 11, 2019

Thank you! We look forward to welcoming you back to Bertucci's soon!

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OT
OpenTable Diner
Philadelphia
3 reviews
Dined on December 7, 2019
Overall3food4service5ambience3

Yolanda, our waitress, was wonderful. It took a long time for the food to arrive from the kitchen. We think that is because the restaurant had a lot of take out orders. But Yolanda took good care of our group.

Bertucci's - Wayne
Responded on December 13, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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TQ
vipTylerQ
Philadelphia
5 reviews
Dined on November 8, 2019
Overall5food5service5ambience5

Great restaurant, friendly service and delicious food.

SS
vipSherStone
Philadelphia
38 reviews
Dined on November 1, 2019
Overall1food1service1ambience2

This was my first trip to Bertucci’s and my last. I had a 7pm reservation, got there 6:50 and was immediately seated. Server took my drink order at 7:05. She was taking care of several tables and forgot to come back until we asked someone to get her. My drink had to be remade cause it sat for over 30 mins at the bar. The hot rolls were good but that’s the only food we had. After waiting 1 hour and 15 minutes for food...it came out cold, sent it back, called the Indian restaurant across the street, got up and told the guy who seated us that my drink was on them and walked out. The Indian food was delicious.

Bertucci's - Wayne
Responded on November 5, 2019

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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RP
vipRP4567
New England
2 reviews
Dined on September 28, 2019
Overall3food3service2ambience1

Didn’t honor reservation. Poorly managed. Say people with no reservation before people with them.

RC
vipRichardC
Philadelphia
15 reviews
Dined on September 20, 2019
Overall1food2service5ambience3

elena, our server. was excellent.
beyond that, the food took almost an hour to get to the table, and one member of our party got his food as the rest of us were finishing our dinners. dinners were barely warm, pasta was hard and tasteless. we are bertuccis regulars for many many years and cannot tell you how disappointing this last visit was. really horrible all around - except elena who did her best without any apparent support from the kitchen

Bertucci's - Wayne
Responded on September 23, 2019

Hello, Richard. Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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OT
OpenTable Diner
Philadelphia
1 review
Dined on July 26, 2019
Overall1food1service1ambience1

Our dinner was cold and uncooked. They did remake it but took nothing off the bill. The booth had food all underneath it and the lights above the booth had clearly not been cleaned for a very long time. There was no bartender so all of the waitresses were making drinks and trying to serve. This place is a mismanaged mess. Avoid.

Bertucci's - Wayne
Responded on July 29, 2019

We are sorry to hear you had an unsatisfactory experience. We appreciate that you have taken the time to write to us, as there is always room for improvement!

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RG
vipRetiredGourmet
Philadelphia
89 reviews
Dined on July 23, 2019
Overall4food4service5ambience3

Bertucci is our go-to place when we don't feel like fixing a meal at home. We have our favorite dishes that are reliably good; and we have our favorite server at the restaurant near us.

R
Ruth
1 review
Dined on May 12, 2019
Overall3food1service5ambience4

I ordered the lemon chicken piccata meal. It’s something I have been getting from there for about 10years. This past Sunday, it was the worst I ever had. It was so dry. I didn’t dare to say anything because it was Mother’s day and I always hate to be that person. I didn’t enjoy my meal at all. Was very disappointed.

PM
vipPhillyMomof4
Philadelphia
41 reviews
Dined on April 29, 2019
Overall2food3service3ambience2

Wow. Bertucci's has really gone downhill over the past several years. We used to go to the Bryn Mawr location every Friday night with our kids and then that one closed so we go to the Wayne location occasionally. The decor and vibe are just depressing. For some reason Bertucci's also now thinks it's a fine dining establishment and charges $18.99 for shrimp scampi, which is overpriced for the quality. I ordered extra shrimp because I knew it wouldn't come with enough shrimp, and I got a TOTAL of 8 pieces of shrimp. I asked the waitress if it had the extra shrimp because I didn't see much in the dish and she checked and said yes it had the extra shrimp. I was charged $5 for the "extra shrimp" but I don't know how many pieces usually come with the regular order. So I paid $24 for what amounted to a bowl of pasta with 8 pieces of shrimp. A complete and utter rip-off. If I had paid $13.99 that would have made sense. But almost $25? At Bertucci's?? Come on.

It's not surprising that Bertucci's is going under and closed half their locations. They have an identity crisis and think they are worth more than they are. They don't know if they want to be a sports bar, a family restaurant, or a high-end Italian restaurant. They are overpriced, often slow, and have drab, outdated decor. I think we are done going to Bertucci's.

b
vipbravermom
Philadelphia
7 reviews
Dined on April 28, 2019
Overall4food4service3ambience3

We always enjoy dinner or lunch at bertuccis the food was good and the rolls are the best

AD
vipAmyD
Philadelphia
154 reviews
Dined on April 27, 2019
Overall4food4service4ambience4

I enjoy coming to Bertucci's. It is reasonably priced very good food. I enjoyed the chicken gratanati that I usually have with my sweet moscato wine. I always have plenty to take home. I enjoyed the cream puffs rolled in chocolate mousse for dessert, how can you not enjoy that. I love the rolls! The server was very nice and pleasant. We had a nice evening out.

OT
OpenTable Diner
Phoenix
1 review
Dined on April 11, 2019
Overall3food3service3ambience2

This is a chain restaurant and the food was ordinary. The appetizers were flavorful and generously portioned. The main courses were over cooked and under flavored.

OT
OpenTable Diner
Philadelphia
14 reviews
Dined on March 27, 2019
Overall5food4service5ambience5

Pizzas were great as were the eggplant pomodoro and fett.Alfredo with broccoli. Noise started 7pm with change in type of patron. get thete and get out earlier if it bothers you. Mel, our server, is always good.

m
vipmares
Philadelphia
21 reviews
Dined on March 17, 2019
Overall4food4service4ambience3

Went for lunch and got a small pizza which was okay. They don’t give you salad anymore unless you ask for it which we found out and they brought us. Also they don’t bring any water unless you ask. Friend had Caesar salad wrap which he said wasn’t wrapped tightly and everything kept falling out. I wish they had better low carb options here than just salad. Also the menu is way too long and confusing.

OT
OpenTable Diner
Washington DC
3 reviews
Dined on March 16, 2019
Overall1food2service1ambience2

The prices went way up and the service and quality went way down. We only saw our server 3 times asked for drinks several times... I have children that just wanted a glass of water with dinner. It felt like we were an inconvenience. We won’t be going back. There are much better places for quality, food and service in this area.

RR
RhondaR
Philadelphia
7 reviews
Dined on March 15, 2019
Overall4food5service3ambience4

They seemed to be under staffed as we waited a solid 10 minutes before any one came to our table to offer us a beverage, we almost got up to leave. Patience is best. Once our server came, we ordered and enjoyed the warm fresh rolls with seasoned oil to dip into. The food itself was delicious.
The service just okay!

OT
OpenTable Diner
Philadelphia
1 review
Dined on March 10, 2019
Overall5food5service5ambience5

Awesome time, good food and service

C
Crys
1 review
Dined on March 9, 2019
Overall5food5service5ambience5

And we had the best waiter ever. His name was Alex . We came for my daughter's birthday and he really made our day.

MS
MaryS
1 review
Dined on February 22, 2019
Overall2food5service1ambience3

We waited an hour and a half for our food the waitress was lovely and very apologetic but told us the cook had to stop cooking restaurant orders to help cook take out. As a result we waited an hour and a half for lunch. Very disappointed but the food, when it came, was excellent and the waitress was very nice.

MD
vipMomsDay
Philadelphia
5 reviews
Dined on February 16, 2019
Overall5food5service5ambience3

Family get together

C
vipCarrie
Philadelphia
1 review
Dined on February 13, 2019
Overall5food5service5ambience5

Yolande took care of 7 girls her their fathers who were celebrating before a father daughter dance. They had a great time!

OT
vipOpenTable Diner
Philadelphia
1 review
Dined on February 13, 2019
Overall4food4service5ambience3

Great for families. Wait staffs was great with all of our children and we brought two infants and two toddlers.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on February 2, 2019
Overall4food4service4ambience5

We were very pleased with getting seated right away on a busy Saturday and the staff and management were all friendly. Only issue was we had 6 people in the group and the food was not timed too well - from the first meal out to the table to the last meal delivered, it took a while. Other than that - was a great atmosphere and nice dinner.

OT
OpenTable Diner
Philadelphia
14 reviews
Dined on January 26, 2019
Overall5food3service5ambience4

Excellent service, varied menu and food is served pretty quickly. Is a good value for the price.

m
vipmares
Philadelphia
21 reviews
Dined on January 26, 2019
Overall4food2service4ambience3

The service was fine, however I think the food here needs a better chef. I got the Caesar salad which had think unappetizing dressing and the romaine didn't look that fresh. Also the tomato sauce that they use on the pasta dishes is awful, it has big clumps of canned chunks of tomatoes and tastes like they just poured this out of a can. It doesn't have flavor and doesn't taste like it's even been cooked.
I wish they would revamp the menu as it's confusing and they have some items twice in different areas of the menu. Overall I wish they would have more healthy items especially for people who are watching carbs and sugar.

PL
PsuLions
Philadelphia
17 reviews
Dined on January 16, 2019
Overall5food5service5ambience5

Good experience.

FAQs

Bertucci's - Wayne does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Wayne also offers takeout which you can order by calling the restaurant at (610) 293-1700.

Bertucci's - Wayne is rated 4.3 stars by 49 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.