Bertucci's - Wayne
Minutes from Villanova University, Valley Forge and King of Prussia, Bertucci’s features not only our signature pizza and calzones, but also delectable vegetarian and gluten-free options. If you’re looking for a relaxing or romantic meal, everyday dining or a private room for a special group celebration, Bertucci’s has a table ready for you. Can’t join us at our table? Call ahead or order online for 2Go or delivery. Catering also available.
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They seemed to be under staffed as we waited a solid 10 minutes before any one came to our table to offer us a beverage, we almost got up to leave. Patience is best. Once our server came, we ordered and enjoyed the warm fresh rolls with seasoned oil to dip into. The food itself was delicious.
The service just okay!
And we had the best waiter ever. His name was Alex . We came for my daughter's birthday and he really made our day.
We waited an hour and a half for our food the waitress was lovely and very apologetic but told us the cook had to stop cooking restaurant orders to help cook take out. As a result we waited an hour and a half for lunch. Very disappointed but the food, when it came, was excellent and the waitress was very nice.
Family get together
Yolande took care of 7 girls her their fathers who were celebrating before a father daughter dance. They had a great time!
Great for families. Wait staffs was great with all of our children and we brought two infants and two toddlers.
We were very pleased with getting seated right away on a busy Saturday and the staff and management were all friendly. Only issue was we had 6 people in the group and the food was not timed too well - from the first meal out to the table to the last meal delivered, it took a while. Other than that - was a great atmosphere and nice dinner.
Excellent service, varied menu and food is served pretty quickly. Is a good value for the price.
The service was fine, however I think the food here needs a better chef. I got the Caesar salad which had think unappetizing dressing and the romaine didn't look that fresh. Also the tomato sauce that they use on the pasta dishes is awful, it has big clumps of canned chunks of tomatoes and tastes like they just poured this out of a can. It doesn't have flavor and doesn't taste like it's even been cooked.
I wish they would revamp the menu as it's confusing and they have some items twice in different areas of the menu. Overall I wish they would have more healthy items especially for people who are watching carbs and sugar.
The food is very good for the price. The wines are pricey for the venue.
Service was horrible. Way understaffed. There was no hostess on duty and when we arrived we waited over ten minutes at the podium just to give our name. Service was terrible, took over an hour after we were seated to get our first appetizer and the place was not even busy, half the tables were empty and an entire wing was closed. Food was delivered to our table one serving at a time with minutes between so we could not all eat at once. Will not go there ever again. Stay away
Our large group was easily accommodated and our business lunch was fast and everyone enjoyed!
My calzone was crisp outside and cold inside. They completely forgot our mozzarella sticks and the food took forever but the place was empty.
Good Pizza and Salad. Server was polite and efficient
with my wife, her food arrived, they forgot mine. Three of the four dishes we ordered were barely warm, had to send one back to be reheated, ate the other 2 as we didn't want to wait. Manager was underwhelming when we pointed this out - wasn't looking for anything, but he should have at least offered. Maybe it was just a bad day for them.
Delicious food and great service. We have been fans of this place for years and plan on coming back again and again!
Food Good, service fair to ____ Was there with my wife and her dinner not as ordered. I had to hold my dinner till another was brought out to her. Result my dinner became cold waiting for hers.
I didn't want to complain but you should know: 1. We had to wait for plates, napkins and silverware a long time after our rolls and oil plate were delivered. 2. Our server took a while to take our order and then she rushed through, which led up to an error in the order. 3. I asked for broccoli on the side with my Eggplant Pompodoro and pasta came. The server brought it back and replaced the pasta with broccoli which was iced cold. I asked for extra sauce which was also iced cold. 4. My other 3 diners also had cold food. No one wanted to send it back because i know there are no microwaves and we weren't going to wait for another entree. 5.The noise level was horrendous. I have been there many times and it was never that bad. 6. Not enough servers Sat night. 7. The coffee was great