Bertucci's - Bensalem
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We never had our meal. We arrived at our reservation time and were told they could not seat us because of other reservations. We had small children with us so we left as we could not wait 30-60 mins pass our reservation time. (Yes I understand reservations cannot be guaranteed)
We are very sorry we were unable to honor your reservation and you did not dine with us. We will work to better pace our tables, so we can provide better service. We hope for the opportunity to serve you.
All good was not edible, salmon was extremely fishy, pizza was undercooked and sauce was very chunky. Over all not a good experience. The staff was great but the food was terrible.
We're sorry to hear you did not enjoy your meal with us and apologize for letting you down. We'd like to get in touch.
Good chicken Parma Great rolls. Good service
Thank you! We are glad to hear you enjoyed your meal with us. We look forward to welcoming you back again soon.
Service and food was great. Our server was making drinks, doing to go orders and still didn’t miss a beat.
Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.
The bread and pizza are always good, I should have stuck with pizza. I got the rigatoni, broccoli and chicken and the chicken was very weird looking, so I tried to eat everything else around it.
The outside needs to be mowed, ceiling tiles are missing inside with I think pizza boxes in their spot, and chairs were down the one lane to avoid people walking down there. While I understand that is for Covid precautions- as a diner, do you really want to look at that? No.
We’ll be back for the pizza and bread, but know the service is usually slow.
"We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us. "
While our waiter was nice and helpful, the restaurant was dirty, our table was dirty and the bathroom was dirty. This was my first and ONLY visit to Bertucci’s.
Server was great. Reservations not honored. Food was ok.
They would not honor our reservation. They said that they were not taking reservations. What is the pont of making a reservation, if they do not honor it.
Restaurant was set up for proper social distancing. Server was very attentive and food was delicious
kyle was awesome!
Our waiter,Jake, was fabulous. It was very busy, but Jake did everything right. He took our order in a timely fashion, apologized for the delay in bringing bread, got our drinks and food promptly and checked on us to see if things were to our satisfaction. We couldn’t have askedfor better service. Plus...Jake was knowledgeable about my food allergy. My food was prepared exactly as ordered. Great job, Jake and Bertucci’s!
Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!
We brought a large party to this restaurant on a Sunday night. The best thing about our experience was our service, which was top notch! The food was okay. Most of us thought it was a little pricey for what we got. Some of our entrees were burnt. But, again, our server was terrific and handled problems with grace.
Thank you for taking the time to share such complimentary feedback about our team. We look forward to serving you again soon!
Server was prompt and efficient. Order came out incorrectly from kitchen and had to be remade. Food was tasty.
We look forward to serving you again and providing you with an unforgettable Bertucci's experience!
Food was mediocre. Service non existant. Will not go back.
Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.
We felt it was costly and the food wasn’t too good.
It was too cold in the restaurant!
Spaghetti with shrimp and lobster was a great choice. So was the eggplant parmesan. Also try the desserts.
Our server was great! She was fun and very attentive.
Bertuccis is one of our favorite Italian stops and depending who your server is makes the visit memorable. We've visited this particular Bensalem venue a few times over the years a d have never experienced a bad meal nor bad service. Remembering not everyone has the same personality, this location has a variety of servers who concentrate on providing quality service. The service was professional, prompt but not rushed. Their attention to customer satisfaction was detailed in their every move, smile and questioning if we needed anything to make our experience an enjoyable one. As for the food, you have to taste for yourself. We have never experienced a bad meal here. Fresh, plentiful, perfect combination of flavors that compliment each other. Bertucci's does it right.
I expected a different experience it wasn’t that clean my waiter left and never returned so they gave us a new waiter. They were out of a lot of little things like lemon slices for water... not sure if I’ll return
We had a great experience! Our server was very attentive and accommodating. At the end of our meal our two year old dropped a card with a $40 gift card (not a Bertuccis card) behind the booth that was attached to the wall. I thought we would be brushed off, but almost the entire staff jumped in to help get it back for us. They all went above and beyond and I was impressed with their hospitality.
They did not have any information about the special that was advertised on tv
We had to ask about it and were told the wrong price. We also had to ask for our soup and salad after 15 minutes then our entrees cam on top of the salad.
Food was delicious!!! Service was good, I would definitely go back
Food was not on point this time. Have visited this site numerous times and thought being Valentine's we would go to our favorite place. The food and dessert were a disappoint so it made this Valentine's less special. Will go elsewhere next year.
Out of menu items. Food wasn't hot. Server appeared to have other tables at the other end of the restaurant. Ceiling tile missing above table. Cold air pouring in from open ceiling. This location looks like it's closing. Stay away.
We made a reservation and still had to wait 20 minutes for a table. We wouldn’t have gone without the reservation due to having 3 small children and not wanting to wait. Another party arrived just ahead of us by
5 minutes, and they took them even though we had the reservation and they didn’t.
Food was good. Great rolls! Had a friendly and attentive server. Good spit. Recommended.
Service was poor. Had to wait 20 minutes for drinks and food was subpar. Will not return.
We have been going to the Bertucci's in Huntingdon Vally and thought we would
give the one closer to home a try.
Won't do that again!
The whole place looks like it needs a good house cleaning, inside and out.
Service was excellent. Wait or even deducted our appetizer only had three scallops. Other than that the meal was delicious. Hope next time I come in I get the proper amount of scallops on that dish. Send coupons if you like :-)
The Food was good but Overpriced. I have had many meals for less at other resturants for less money.
Bertucci's - Bensalem does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Bensalem also offers takeout which you can order by calling the restaurant at (267) 983-5416.
Bertucci's - Bensalem is rated 4.2 stars by 31 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.