Bertucci's - Swampscott

4.1
17 Reviews
$30 and under
Italian
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Swampscott MA, next to Stop and Shop.
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Mon - Wed 11:00AM - 11:45AM 12:00PM - 1:00PM 1:15PM - 3:45PM 4:00PM - 10:00PM

What 17 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on all time ratings
4.1
food
4.2
service
3.8
ambience
4.0
value
Noise · Moderate
92% of people would recommend it to a friend
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OT
vipOpenTable Diner
New England
18 reviews
Dined on February 20, 2021
Overall2food1service3ambience2

The pizza was absolutely disgusting. No flavor. Soggy. I couldn’t eat it. The bead was..... I have no idea what it was but it wasn’t bread. The salad was tired, way too expensive and overdressed. Never going back.

Bertucci's - Swampscott
Responded on March 2, 2021

We appreciate you taking the time to write to us and are sorry to hear you did not enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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N
Nunzio
New England
15 reviews
Dined on October 10, 2020
Overall2food4service3ambience1

Food is good but table service is sloooooooooooooow. We watched, no bull, 28 takeout/curbside orders brought from the kitchen to the front between the time we ordered our appetizer/entrees and received the entrees. And we didn't get the appetizer cuz the waitress forgot to put it in. They had 2 waitstaff (observed) handling diners... and there were only 4 tables inside and 2 tables outside occupied! The 2 takeout servers appeared to be doing a lot more work than the table servers. Very disappointing.....

Bertucci's - Swampscott
Responded on October 13, 2020

Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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BA
vipBARRYF
New England
10 reviews
Dined on August 15, 2020
Overall4food4service5ambience4

The fact that my favorite server, Susan A was there helped me become very comfortable during these strange times. The food was good and having requested additional shrimp was worth the additional charge so that I could have a meal the next day.
It is really too bad that they do not serve any veal dishes, not typical for Italian restaurants.

BA
vipBARRYF
New England
10 reviews
Dined on July 18, 2020
Overall4food4service5ambience3

It was nice to get back to this location.

BA
vipBARRYF
New England
10 reviews
Dined on January 25, 2020
Overall5food5service5ambience4

I am still disappointed that the place does not serve any veal

Bertucci's - Swampscott
Responded on February 9, 2020

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

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BA
vipBARRYF
New England
10 reviews
Dined on January 18, 2020
Overall4food4service5ambience4

My only complaint is that for an Italian restaurant they do not serve even one veal dish. What kind of Italian cuisine is that????

Bertucci's - Swampscott
Responded on January 23, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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BA
vipBARRYF
New England
10 reviews
Dined on October 26, 2019
Overall4food4service5ambience4

The only downside is that they don’t serve any veal dishes.

Bertucci's - Swampscott
Responded on October 30, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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BL
vipBarryL
New England
7 reviews
Dined on October 13, 2019
Overall1food1service1ambience1

My wife and I arrived for our reservation to be brusquely told my a man who appeared to be that manager to wait, after all he was busy. After standing there like two idiots for about five minutes, he returned. We told him we had an opentable reservation at for 2 at 6:45. His nasty response was that they were too busy and understaffed and did not have the time to seat anyone. But we had a reservation he was told. No his problem. We walked out. The manager could have handled the matter in a more civil manner by comping us a round of drinks. We will never return. The service in the Swampscott location has always been abominable and this was no different. What I really want to know is why the OpenTable platform cannot permit the restaurateur to contact the dinner by email or phone to inform them of the problem before the dinner seats out. A glaring omission in the software! Barry

Bertucci's - Swampscott
Responded on October 20, 2019

Hello, Barry. Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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BA
vipBARRYF
New England
10 reviews
Dined on September 7, 2019
Overall4food4service5ambience4

Susan A was a fantastic server

Bertucci's - Swampscott
Responded on September 9, 2019

We appreciate you sharing such wonderful feedback about Susan! We look forward to serving you again soon!

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BA
vipBARRYF
New England
10 reviews
Dined on April 6, 2019
Overall5food5service4ambience4

As a ususalSaturday evening dinner diner I have found this location to be very convient to my home and the prices in line with today's restaraunts. My one and only complaint is that there are no VEAL dishes on the menu. The service is tops and even though my usual server was not on, the evening was a delight. Please put one or two veal dishes on your menu then I will be a more than satisfied custome.

OT
OpenTable Diner
New England
1 review
Dined on March 24, 2019
Overall4food4service5ambience4

Relaxing meal with great service in pleasant surroundings. Staff were attentive and friendly

BA
vipBARRYF
New England
10 reviews
Dined on March 16, 2019
Overall4food4service4ambience4

I am disappointed that as an Italian restaurant that you do not have any veal on the menu
!

BA
vipBARRYF
New England
10 reviews
Dined on February 9, 2019
Overall5food5service5ambience4

I usually have my Saturday evening meal at Bertucci’s in Swampscott,MA, I almost do not have to order as my favorite server works this location and knows my likes and dislikes. The only thing that I dislike is that for an Italian restaurant they do not serve any veal dishes.

L
Local
New England
1 review
Dined on January 4, 2019
Overall3food3service3ambience3

It was okay but generally that was expected. We were placed next to a table of 14 or so which seemed unnecesaary given the restaurant was half empty. Made it crowded when pizza tray was placed and it was almost knocked over multiple times. Server was polite but messed up the order. Apologized and all so not an issue. Broccoli was way too garlicky. Pizza was good as was the corrected pasta dish. Cookie dessert was nicely baked.

T
Terry
1 review
Dined on November 8, 2018
Overall5food5service5ambience5

From start to finish Our Group had a great time. We had to wait a little for one of our guest to arrive, but the waitress was very pleasant & patient. When our last guest arrived about 10 minutes later made her feel welcomed and tended to her right away. We never felt rushed like some other restaurants make you feel, the food was very delicious and a great night. THANK YOU

JT
JoanneT
San Francisco
2 reviews
Dined on October 6, 2018
Overall4food4service3ambience4

The food and service is always great but the wait time for foid to be served took a very long time. It always feels like restaurant is short staffed in the dining room. Other than that, experience was good.

a
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1 review
Dined on August 16, 2018
Overall5food5service5ambience5

Great food, terrific server...Perfect for our group of 10.

FAQs

Bertucci's - Swampscott does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Swampscott also offers takeout which you can order by calling the restaurant at (781) 581-6588.

Bertucci's - Swampscott is rated 4.1 stars by 17 OpenTable diners.

Bertucci's - Swampscott does offer gift cards which you can purchase here https://www.bertuccis.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.