Bertucci's - Springfield

4.2
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39 Reviews
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$30 and under
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Italian
Craving unique brick oven Italian food at its freshest in Springfield, VA? Reserve your table at Bertucci’s today to experience delicious food made by hand daily and fire-cooked until intense flavor is locked in. Our scratch-made dough, tomatoes grown exclusively for Bertucci’s and roasted small-batch vegetables are fresh all day, every day. Whether it’s our signature pizza, mouthwatering pasta creations or even a sweet dessert, we create magic within our brick oven that’s the heart of each Bertucci’s location. Nestled in the Springfield Town Center and convenient to Regal Cinema Springfield Town Center 20, Bertucci’s features not only our signature pizza and calzones, but also delectable vegetarian and gluten-free options. So, whether you’re looking for a romantic meal, everyday dining or special celebrations for groups, Bertucci’s has a table ready for you. Can’t join us at our table? Call ahead or order online for 2Go or delivery. Catering also available.
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What 39 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.1
service
4.1
ambience
4.3
value
Noise · Moderate
100% of people would recommend it to a friend
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OT
Washington DC
1 review
Dined 6 days ago
Overall 1food 1service 2ambience 5

When we arrived, the staff seemed confused. They also didn’t seem to care that we had made a reservation and seemed upset that they had a large party that was there.

Finally, the manager? came over and got us seated quickly.

Food was greasy which was odd because I ordered chicken piccata and fettuccine noodles. Even the noodles tasted like grease.

Tried several times to get the waitresses attention, and gave up after 20 minutes.

Won’t be going back.

Bertucci's - Springfield
Responded 4 days ago

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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SJ
Washington DC
1 review
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Very nice restaurant and excellent food. I would recommend this to anyone interested in good pizza!'
Parking can be difficult but we managed nicely. guests from our of town also enjoyed!

Bertucci's - Springfield
Responded on August 28, 2019

We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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TT
Washington DC
7 reviews
Dined on August 22, 2019
Overall 2food 3service 1ambience 3

Service was extremely slow, food was ok.

Bertucci's - Springfield
Responded on August 23, 2019

Hello, Taiesha. Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

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MQ
Washington DC
26 reviews
Dined on August 8, 2019
Overall 4food 4service 5ambience 5

This is a good location, the hostess greeted me with a smile and the waiter was excellent! Very happy with our dinning experience! :-)

Bertucci's - Springfield
Responded on August 12, 2019

Mike, thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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AP
1 review
Dined on July 28, 2019
Overall 5food 5service 5ambience 5

The food was really fresh and tasted great! Service was excellent!

Bertucci's - Springfield
Responded on July 31, 2019

We are so glad you had such a great time with us. We look forward to seeing you back soon!

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DK
1 review
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

Our server, Emerald, was on top of her game! I arrived alone but asked for a high chair because my friend and niece were arriving a few minutes later. When she brought my drink she brought waters for my friend and niece!!! Talk about being prepared!!!

Bertucci's - Springfield
Responded on July 29, 2019

Thank you for taking the time to share such complimentary feedback about our team. We look forward to serving you again soon!

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KH
Washington DC
1 review
Dined on July 13, 2019
Overall 3food 2service 4ambience 3

They were out of the lobster ravioli which is a special right now. For a Saturday night at 6 the restaurant was only a third full. When the food came out it was not hot it was more room temperature like it have been sitting for awhile.

Bertucci's - Springfield
Responded on July 16, 2019

Thanks for reaching out to address your thoughts and concerns. We have contacted the management team to make them aware of the service you've experienced from this location, as there is always room for improvement!

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DL
Richmond
89 reviews
Dined on July 10, 2019
Overall 5food 5service 5ambience 4

We always enjoy our time at Bertucci's. Even brought our daughter who was in from California.
and she appreciated her meal as well. Even eat the warm rolls (carbs and all!)
Location could use a little carpet change and spiffing up but still a great place.

Bertucci's - Springfield
Responded on July 16, 2019

Thank you for taking the time to share your feedback. We look forward to serving you again soon!

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BL
Washington DC
6 reviews
Dined on June 29, 2019
Overall 4food 4service 4ambience 3

Overall, we had a nice experience and enjoyed each others company. Unfortunately, Bertucci's advertised Lobster Specials on their web site and menu. Initially, both my friends tried to order the lobster ravioles on the specialty menu. They were disappointed when they were told that they were unavailable and had been sold out for one week. They were able to find alternate menu items which were suitable but not as desirable as the lobster ravioles.

L
Washington DC
4 reviews
Dined on June 16, 2019
Overall 5food 5service 5ambience 5

Fathers Day

ER
Philadelphia
1 review
Dined on June 15, 2019
Overall 3food 3service 4ambience 4

Other than the potatoes that came with the chicken which were hard and over cooked everything was good

FI
Washington DC
2 reviews
Dined on June 7, 2019
Overall 4food 4service 4ambience 4

Pasta was good, service and ambiance very good. We enjoyed!

T
Washington DC
1 review
Dined on June 7, 2019
Overall 5food 5service 5ambience 5

Dinner arrived in a timely manner. Waitress was very responsive and listened to every request. Food was great just slightly cold.

DD
San Francisco
5 reviews
Dined on June 2, 2019
Overall 3food 3service 5ambience 3

Great service, okay food except pizza is great!

VM
New England
3 reviews
Dined on June 1, 2019
Overall 4food 4service 5ambience 4

Father’s Day!

DL
Richmond
89 reviews
Dined on June 1, 2019
Overall 5food 5service 5ambience 4

We consider Bertuccui's our neighborhood-go-to spot for good healthy meal at good value.
Thanks for the special offers, coupons and great stuff. Only disappointed that you have
stopped offering a free salad with lunch. Really miss it.

a
Washington DC
5 reviews
Dined on May 12, 2019
Overall 3food 3service 2ambience 3

We came here for Mother’s Day. The rolls were the best part of our visit. Shrimp scampi and margarita pizza were just ok. Our server was sweet but extremely slow. It took so long for her to initially come to our table that we had to ask if we even had a server assigned to our table. Food took a long time to come out. We had a toddler with us and it was stressful keeping her happy while we waited longer than it should have taken.

DD
San Francisco
6 reviews
Dined on April 29, 2019
Overall 3food 3service 3ambience 3

We went there for the kid. Not a lot of ambience.

B
1 review
Dined on April 25, 2019
Overall 3food 2service 1ambience 2

Very poor service, food was cold and drenched in oil. I politely sent my food back, and asked and received a refund. Waitress barely stopped by to leave the check. Terrible service. Won't be returning.

EA
Washington DC
3 reviews
Dined on April 6, 2019
Overall 5food 3service 5ambience 4

The service was great. Making a reservation on Open Table was quick and easy -- especially since it was my first time. The food was great too. The only reason I gave it a "good" rating was because the sandwich meal options are only available during lunch and very few options under 1000 calories.

LM
Washington DC
4 reviews
Dined on February 18, 2019
Overall 1food 1service 1ambience 1

This was THE WORSE dining experience ever! After waiting in the EMPTY restaurant for about 8 minutes to be seated (there was no hostess available and everyone else that worked there seemed confused), we we sat at a FILTHY table. After asking several times for someone to clean the table, the waiter finally came over and tossed the crumbs around. The silverware was filthy. And the water was inattentive. The food was less than mediocre and the service was absolutely horrible! I’d never spend my money there again!

KD
Washington DC
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Great meal at a great price. For me and my wife, the chicken piccata is the best item on the menu. Super tasty. They were slammed on Valentine's Day, but the service was still good.

AM
1 review
Dined on February 14, 2019
Overall 3food 3service 3ambience 4

My pasta was not al dente, it was tough. And for the amount of time we were there for it shouldn’t have been. (1 hour) I get that it was Valentines Day but I think they could’ve did a little better job.

DL
Richmond
89 reviews
Dined on February 1, 2019
Overall 5food 5service 4ambience 4

We are great fans of Bertucci's! Go there at least 3 times a month or more. Great value and very creative dishes. Love the free fresh rolls and salads during lunch time, too.

CR
1 review
Dined on January 17, 2019
Overall 5food 5service 5ambience 5

Food as usual was great, waitress just as great. Food came out quick and hot. Really enjoy coming here.

OT
Washington DC
1 review
Dined on December 31, 2018
Overall 1food 2service 1ambience 3

Three friends and I dined at Bertucci’s last night. It was one of the worst dining experiences I’ve ever had. The service was downright awful. The waiter forgot our Caesar salad’s and then charged us for them, it took 25 minutes to get our first set of drinks and the food was OK except one of the entrées came to the table cold and congealed. We didn’t dare send it back because when do we have to wait another 20 minutes to get our food.

JS
Washington DC
15 reviews
Dined on December 31, 2018
Overall 1food 3service 1ambience 2

I have been here on other occasions, usually for lunch. We came on New Years Eve and we had reservations for 5pm. After long waits on ordering, waiting for food and drinks, and then over an hour to get our deserts and coffee, we decided good customer service was not a fortè of this establishment. Very sad that we had to wait such long periods to receive water, and food, but over an hour for the dessert was an outrage indeed! You just don’t do that!! All together we were in the restaurant over 3 hours. We arrived a few minutes before 5pm and did not leave til well after 8pm!!

DL
Richmond
89 reviews
Dined on December 29, 2018
Overall 5food 5service 5ambience 4

We frequent this location often and it feels like 'home' cause everyone knows our name and our favorites.
Best buy and variety - plus rolls, rolls and rolls.

K
Washington DC
10 reviews
Dined on December 24, 2018
Overall 5food 5service 5ambience 5

Christmas Eve celebration and it was excellent. Our waiter was so dedicated to us, something that's becoming a rare thing in restaurants. Overall, no complaints at all--I would highly recommend Bertucci's for most occasions. Thank you.

W
Washington DC
46 reviews
Dined on December 9, 2018
Overall 5food 5service 5ambience 5

Food good service good

NN
Seattle
3 reviews
Dined on November 17, 2018
Overall 5food 5service 5ambience 4

The service was excellent. We had a great time. We got the wine taster and it was very good for the price. Food was good as always.

Bertucci's - Springfield
Responded on November 20, 2018

We love to hear how much you enjoyed dining with us! We look forward to welcoming you back again soon!

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CS
1 review
Dined on November 9, 2018
Overall 2food 4service 3ambience 3

I’d like to recount an “unsavory” experience I just had at Carrabas in Springfield, PA. A friend invited me out for my birthday and took me to Carrabas. We both ordered entrees and asked for bread. We were told by 4 servers that Carrabas was out of bread and had no bread to offer to its patrons. Can you believe an Italian restaurant that does not have a roll or piece of bread to serve with its entrees and salads? We were appalled and disbelieving. Additionally 2 of the 4 servers we asked about the availability of bread displayed outright annoyance upon asking them for bread. I can tell you that my friend and I were not appreciative of their bad attitudes toward two customers.
Additionally I ordered ravioli and specifically asked that it be very hot, as I like my food to be extremely hot. The ravioli were luke warm. I sent them back and the reheated order was not hot. This time I did not send the entree back, as I knew I would be waging a losing battle.
My friend also noted that the women’s restroom was not clean and was unkempt.
My advice to anyone considering patronizing Carrabas in Springfield, PA is NOT to do so. You have many other preferable options. You deserve to enjoy your dinner out and the likelihood is that you will not do so at Carrabas in Springfield!

r
1 review
Dined on November 3, 2018
Overall 4food 3service 4ambience 3

With exception of the ICE TEA, which was like water, the evening was ok. Waiter was very attentive.

JR
1 review
Dined on October 27, 2018
Overall 4food 4service 3ambience 4

This is a favorite among our repeat, “go-to”restaurants for a couples night or for a family night. The costs are reasonable, the environment is upbeat but relaxed, and the food is always worth it.

OT
Los Angeles
8 reviews
Dined on October 7, 2018
Overall 3food 2service 5ambience 3

The service was outstanding but the food was not that good. Ordered steak fettuccine off the specials menu but it was like beef stroganoff with cheese sprinkled on. It badly needed more salt. Also ordered lobster ravioli. That also was not very good. It tasted like sea water when you bit into it. Our appetizer and desert were ok (goat cheese dip and profiteroles desert)

OT
Richmond
1 review
Dined on October 6, 2018
Overall 5food 5service 5ambience 5

Delicious chicken piccata

MS
Washington DC
4 reviews
Dined on September 22, 2018
Overall 5food 5service 5ambience 5

Love Bertucci's. Food and service always is outstanding. Had a reservation and was seated immediately. We had the $35.00 special with a take home pizza. Fantastic!! I wish I could find something to complain about but we've been eating here for years and it's always been great!!

v
Washington DC
5 reviews
Dined on September 13, 2018
Overall 4food 4service 4ambience 4

Food is always reliably good! Get the wine and food combo usually and it is a good value!

M
Washington DC
15 reviews
Dined on August 25, 2018
Overall 4food 5service 5ambience 4

We always enjoy Bertucci’s food for a reliable and delicious experience. My family loves the pizza and I usually try something different. The Caesar salad is too heavy on the dressing but still good and we all love the warm rolls and olive oil! Very good experience!