Bertucci's - Reading

3.8
35 Reviews
$30 and under
Italian
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Reading MA, near Home Depot.
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Private Dining

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What 35 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on all time ratings
3.8
food
4.0
service
3.7
ambience
3.8
value
Noise · Moderate
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OT
OpenTable Diner
New England
1 review
Dined on May 29, 2021
Overall2food2service3ambience3

Food overcooked. Music too loud.

Bertucci's - Reading
Responded on June 1, 2021

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

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m
vipmesaga
New England
13 reviews
Dined on November 7, 2020
Overall5food5service5ambience4

Very quiet indoors. Warm afternoon most outdoor tables in use. Consistent quality. Staff friendly and attentive.

Bertucci's - Reading
Responded on November 12, 2020

Thank you! We're happy you enjoyed your meal and service at Bertucci's. Come dine with us again soon.

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m
vipmesaga
New England
13 reviews
Dined on October 31, 2020
Overall5food5service5ambience4

Quiet Saturday afternoon. Very few parties in the dining room. Service was very friendly. Could see that takeout was very busy.

Bertucci's - Reading
Responded on November 5, 2020

Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

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1
vip1010203
New England
75 reviews
Dined on September 4, 2020
Overall4food4service5ambience4

Food was served hot and was delicious. Michael, our waiter was awesome!

Bertucci's - Reading
Responded on September 9, 2020

Thank you! We are glad to hear you enjoyed your meal with us. We look forward to welcoming you back again soon.

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OT
OpenTable Diner
New England
1 review
Dined on July 27, 2020
Overall5food5service5ambience5

The service is excellent, seating provided very spacious with considerable preparation for social distancing . The food was delicious as always. Thank You . We will be back!

KG
KellyG
New England
3 reviews
Dined on June 20, 2020
Overall3food1service4ambience2

The service/staff was great, but the food left a lot to be desired-just awful.

CG
CaitlinG
New England
7 reviews
Dined on June 20, 2020
Overall5food4service5ambience5

Great experience. Bertucci’s has taken every precaution to ensure diners are safe during COVID. Service was fantastic, and it was really nice to sit outside. I got the grilled salmon and it was yummy, the spinach that came with it was amazing. I could have eaten just a bowl of that alone!

OT
OpenTable Diner
1 review
Dined on June 17, 2020
Overall2food1service5ambience4

Food had me and my girlfriend legit dying later that night. But aye it was good when we were eating it.

MT
vipMTVessel
New England
118 reviews
Dined on February 9, 2020
Overall4food4service5ambience4

I havent had a good experience the last two times at the Medford Ma location, but i like the food, so i tried the Reading Ma location with some friends. Much better experince. the FIG and PROSCIUTO pizza is outstanding. the sausage soup is always a staple for me when i go to this chain. consistently good. limoncello cake tastey.

Bertucci's - Reading
Responded on February 11, 2020

Thank you! We look forward to welcoming you back to Bertucci's soon!

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OT
OpenTable Diner
New England
5 reviews
Dined on October 24, 2019
Overall5food5service5ambience3

Wasn’t busy when we got there but filled up soon after. Noise level was low. Michael was our server and he was excellent. Friendly, stopped by to ask if we needed anything and asked how we liked our meal.

Bertucci's - Reading
Responded on October 25, 2019

We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

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OT
OpenTable Diner
New England
6 reviews
Dined on October 15, 2019
Overall3food3service5ambience3

The service was good. The food took a really long time and it wasn’t really that good.

Bertucci's - Reading
Responded on October 20, 2019

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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MB
MBRUNO
New England
11 reviews
Dined on September 28, 2019
Overall3food4service3ambience3

Service was good. Food was great. Forks were dirty and refills slow to appear. The tray stand was filthy and smelled horrible. Placed next to the table for the pizza it was a deterrent to enjoying the meal.

NR
NicoleR
New England
1 review
Dined on August 24, 2019
Overall5food5service5ambience5

Dinner was awesome, love it there we go there all the time.

Bertucci's - Reading
Responded on August 28, 2019

Thank you! We look forward to welcoming you back to Bertucci's soon!

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c
vipcrle56
New England
13 reviews
Dined on August 16, 2019
Overall4food4service5ambience4

Always a favorite spot. Try sitting in the lounge for a more adult atmosphere. The bar staff is great there, friendly and accommodating. Pizza and wings are a favorite.

Bertucci's - Reading
Responded on August 27, 2019

Carole, we are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

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m
vipmesaga
New England
13 reviews
Dined on July 14, 2019
Overall3food4service3ambience4

Order for dining companion was not what was ordered. Server was no whete in sight for about 10 minutes. When server was informed he notified manager on duty and appeared at the table to prove the order was submitted correctly to the kitchen. The manager offered to replace the meal served with the correct order. As the diner is diabetic, he declined but did request the missing ingredient (lobster). The manager brought a double portion heated in the same sauce as the dish.

Bertucci's - Reading
Responded on July 17, 2019

We are sorry to hear you had an unsatisfactory experience. We appreciate that you have taken the time to write to us, as it will only help us improve ourselves and target our subject areas. Thank you for giving us the chance to make it right for future visits.

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BG
BG67
1 review
Dined on July 7, 2019
Overall1food1service1ambience1

IN THE LAST YEAR BERTUCCIS AT READING HAS GONE FROM EXCELLENT TO ONE OF THE POOREST RESTAURANTS THAT BERTUCCIS OWNS AND BERTUCCIS STINKS NOW. THE MENU IS REDUCED AND HORRIBLE NOW, THE SERVICE WAS TERRIBLE, TRYING TO GET NAPKINS AND WATER WAS VERY DIFFICULT, THE WAITRESS WAS POOR TO MEDIOCRE, THE FOOD WAS BURNT AND WE COULD NOT EVEN EAT IT AND THREW IT OUT WHEN WE BROUGHT IT HOME, THE PORTIONS WERE SO SMALL THAT EVERYONE AT THE TABLE DECIDED WE WOULD NOT EVER RETURN TO BERTUCCIS AFTER BEING CUSTOMERS FOR DECADES. IF THIS CONTINUES, YOU WILL GO OUT OF BUSINESS VERY SOON!!!!

JD
JanetD
New England
1 review
Dined on June 7, 2019
Overall5food5service5ambience5

Great food. Great service. Definitely will go back

CB
CliffordB
1 review
Dined on May 12, 2019
Overall4food2service4ambience2

Three of our group of 6 ordered from the pizza menu The fig and bruschetta pizza my 21 year old granddaughter ordered, just to change up from her usual, was terrible. The fig was like fig jam, way too sweet and the meat was not what she had expected of bruschetta. She scraped off the top and ate just the bread part. It was a Mother's day dinner for me and her mom and we all felt badly for her. She was so excited to try something new. I tried something new, roasted vegetable pizza, not enough cheese, and I wished I'd stuck with Silano, but there again it was not on the menu.

And where is the Silano and Marengo, not on the menu? They are two of the best long standing offerings in the pizza selection. If you had not been to Bertucci's before dozens and dozens of times, as some may not have on Mother's Day or other celebration of families, you wouldn't know to order it.

We always loved Bertucci's our go to restaurant for dining out as two families, for years and this was a disappointing one. When one of a group is unhappy, all of us were unhappy.

m
vipmesaga
New England
13 reviews
Dined on May 11, 2019
Overall2food3service2ambience3

Restaurant did not honor the reservation. We arrived on the dot of 7, our reserved time. Restaurant policy is to hold the reservation 15 minutes. All the tables in the dining room were occupied. We were directed to open seating in the bar--noisier than the restaurant which is generally more subdued. The hostess told us walk-ins had been seated. Why advertise you have reservations if they are not honored. The general manager will be contacted about this issue.

MB
MarshaB
New England
3 reviews
Dined on April 29, 2019
Overall5food5service5ambience5

Always a good meal and good value. We went for the special and it was great!

Z
Zeke
New England
2 reviews
Dined on April 13, 2019
Overall5food5service5ambience5

Very good food along with very good value. The service was very good also.

AM
AnnaMarie
New England
2 reviews
Dined on March 30, 2019
Overall4food4service5ambience5

Wine sauce on chicken broccoli and ziti was bland.

GD
vipGlennD
New England
1 review
Dined on March 8, 2019
Overall1food2service1ambience2

Staff was frazzled and very unorganized

DO
DebO
New England
23 reviews
Dined on March 4, 2019
Overall4food4service3ambience3

Our reservation for 6 was seated in a booth - a little tight but we made out ok. Everyone enjoyed their food. Service was a bit rough, but food came out promptly. We were able to linger and visit, and it was quiet enough to all hear each other. FYI - from the outside it is difficult to tell where Bertucci's is (vs. Longhorn).

MM
MaryM
New England
6 reviews
Dined on February 15, 2019
Overall3food3service4ambience3

Purpose of the evening was time with my grandaughter, restaurant was her choice.
Lovely evening

OT
OpenTable Diner
New England
1 review
Dined on December 22, 2018
Overall2food2service2ambience3

Server was extremely slow. Salad came out after dinner. Entrees were cold in the middle. The server said it was because they were previously frozen -_- I could go in, but I won’t.

DM
DeborahM
1 review
Dined on December 8, 2018
Overall3food4service3ambience3

We were not greeted. There were lots of uncleared tables. It was difficult to find anyone to help us as we Waited for 15 minutes. We had a reservation.
Once we were seated, we were served in a timely manner and the food was very good.

OT
OpenTable Diner
New England
2 reviews
Dined on December 3, 2018
Overall4food4service4ambience4

My Mother’s Birthday

OT
vipOpenTable Diner
New England
1 review
Dined on November 21, 2018
Overall2food1service3ambience4

We used to love bertuccis. Tonight it was so different. The food was awful. The service was slow. There was no cocktail menu!!! Won’t be going back!!!!!

Bertucci's - Reading
Responded on November 26, 2018

We are sorry to hear you had an unsatisfactory experience and would like to get in touch with you.

Report
WA
vipWALTERH
New England
11 reviews
Dined on November 18, 2018
Overall2food2service3ambience2

Our server tried very hard but was betrayed by the kitchen. The food took longer than it should have especially since they were not busy. When the food was ready, our server had to make additions which should have been done by the kitchen so everything would have been hot. Overall, the meal was at best adequate. Would not recommend.

Bertucci's - Reading
Responded on November 21, 2018

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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f
fred04095
New England
29 reviews
Dined on November 3, 2018
Overall4food4service4ambience3

Busy on a Sat. night. Several larger groups. Service was prompt and friendly. Food - my broiled chicken for piccata was dry - ? cooked ahead and rewarmed.

s
vipsatnightdine
New England
22 reviews
Dined on September 22, 2018
Overall4food4service4ambience4

Pizza is very good. Love the rolls and oil. Our sever was very attentive.

S
vipSuzanne
New England
6 reviews
Dined on September 21, 2018
Overall1food1service1ambience1

Food was consistently wrong and cold. No apologies for any of it either. We had the appetizer remade because it was cold and then my salad dressing was wrong after she confirmed it, all food came out except for one pizza that was made wrong and it didn’t come back out until all food was finished. Spoon for the kids Mac and cheese never came out and our drinks sat at the bar for 30mins. The restaurant was not busy busy either. Manager did not care.

OT
vipOpenTable Diner
New England
5 reviews
Dined on August 10, 2018
Overall3food3service4ambience2

Restaurant was warm but not uncomfortable. Antipasto appetizer was different and good. Pizzas weren't impressive and rigatoni Abruzzi was cooked well but not as flavorful as expected. Waiter was attentive and helpful. Overall good experience but nothing particularly memorable.

KP
KristinaP
New England
3 reviews
Dined on August 9, 2018
Overall3food4service4ambience3

The waitress was friendly and the food was good. I feel like it could be a little cleaner inside. The manager was walking around like he didn't have a care in the world and he wasn't too impressive.

FAQs

Bertucci's - Reading does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Reading also offers takeout which you can order by calling the restaurant at (781) 942-2001.

Bertucci's - Reading is rated 3.8 stars by 35 OpenTable diners.

Bertucci's - Reading does offer gift cards which you can purchase here https://www.bertuccis.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.