Bertucci's - Plymouth Meeting
Located at the Plymouth Meeting Mall and convenient to AMC Plymouth Meeting Mall 12, Bertucci’s features not only our signature pizza and calzones, but also delectable vegetarian and gluten-free options. So, whether you’re looking for a private dining room, a romantic meal, everyday dining or special celebrations for groups, Bertucci’s has a table ready for you. Can’t join us at our table? Call ahead or order online for 2Go or delivery. Catering also available.
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When we got to the restaurant, they had a record of our open table reservation and the restaurant was fairly empty. We still had to wait about 20 minutes for them to figure out the best way to accommodate a party of seven was to push two tables together. Service was very slow, but the food was good as always. Also a little disappointed that I received an emailed coupon at 730 pm on Dunday night for use that weekend. Wish I had had that earlier in the day!
We made reservations for 6:45 and weren’t seated until 7:30. They seated everyone else in the waiting room (it was packed) before us. They said those people “were waiting longer.” They didn’t seem to understand that a reservation should be considered and those without reservations SHOULD be waiting longer. THEY probably tried to get reservations and couldn’t- because we had it! The manager was no help either. Eventually our waitress was wonderful (once we got one)and our food was good. Someone needs to teach them how to work the reservations. We only went there because we were able to get s reservation. We could have waited 45 minutes to be seated somewhere else.
The bread & the oil was to do die for.. The sweet moscato & watermelon lemonade was also a plus. Can’t wait to go back!!!
Arrived for reservation and had to wait half an hour to be seated because they didn't seem to know we had a reservation... even though we had made it days prior. Not sure what the point of the reservation was.
Then the service was slow because there were clearly understaffed. Our waitress was running around like crazy. She was excellent though.
Valentine’s Day dinner special
Great family night out.
Reservations highly recommended on weekends. Our large party was immediately seated per our reservation time. Very friendly staff. The wood fired pizzas are highly recommended.
The food was ok but nothing special. The doors make the restaurant very cold
Always a good meal. Go here whenever I am in rown
Bertucci’s used to have the best rolls but must have changed the recipe! They didn’t taste the same and were pretty skimpy.
The service was outstanding!
Our table was set and waiting for us when we arrived 10 minutes earlier than our reservation. We were seated right away. Service was great and food was tasty. Can always count on Bertucci’s for a fantastic lunch out! Would definitely come back again.
The staff was very nice and attentive. The wings were tasty. The pizza was mediocre - at best. The crust was undercooked. I’ve had better from the frozen section of the grocery store.
We ate at the bar, as our favorite wait-person was tending bar the night of our visit. To our pleasant surprise, the appetizer we ordered was 1/2 price at the bar as a happy hour special. The service was great, as expected from this outstanding wait-person, and the food was really good. The rolls are absolutely scrumptious. It was a very pleasant eating experience.
The bartender was so rude. He brought me out the wrong food and never apologized then he chased me out the door and asked me was something wrong with the service. When I responded by saying yes, he stated to me by saying please don't come back. If I was with my husband he wouldn't of done that. I felt helpless as a woman alone.
I wish I knew her name....Our waitress was outstanding!!! The restaurant was incredibly busy, but she did not miss a beat. We had everything we needed, and she made sure of that! We will definitely be back!
Great! My daughter loves the food and most importantly the dough and baking. John was great :)
The food was very good, but they must have been shorthanded. We were seated about 6:40 for a 6:00 reservation, because tables needed to be cleared. They ended up sitting us at a table that had been ready since we arrived. The host was obviously annoyed with the situation and did nothing to hide it from the customers. Basically his attitude was, that's just too bad if you don't like it. While our waitress was new and somewhat hampered by the events of the evening, she was friendly, apologetic and appreciative. While the food was great, I would definitely not rush back, which is a shame, because it's a great place to meet my parents half way. Oh well, plenty of other restaurant over there.
We arrived at our reservation time. Tables were empty of people but filled with half eaten dinners empty’s cups and plates. The host was no where to be found, and once he discovered a line of people at the door he walked over in slow motion. Not greeting us just looking around at all the people and then walking away to try to clear a table or two, that the servers should have helped to clear. The manager was a joke. He thought bribing a drink from the bar to a table was more important than clearing or helping up front. It was sad that the chefs from the kitchen had to come out to clear off tables and help seat people. Horrible establishment. Our food arrived at our table 40 min after being sat. We ordered pasta so it should not have taken that long. Will not be returning. The need to train their staff better and get a manager who knows how to run a restaurant.
Always a great meal. Very friendly service. Recommend this restaurant to anyone that wants great Italian food
We went on a Saturday night it was busy as we expected, glad we were not in a hurry because service was a little slow. But overall the food was very good.
It was crowded when we got there and they were disorganized. We were seated in a side room which was quiet because a large party had not gotten there yet. The main dinning area was noisy.
The food and service were both excellent.
Service was incredibly slow. Server was nice, but overworked. Manager was rude.
We ate on the outdoor patio. The food was delicious. The service was very good. The price was very reasonable. They honored our reservation with no waiting time.
Went with my wife, not super fancy, the restaurant is clean and food was good and priced fairly. The server was attentive and pleasant. We will go again.
We were a party of 6 and Nicole was our server- she was the best! Very attentive and sweet.
We have been to this restaurant several times but it seems as if the cleanliness of the restaurant is getting worse. The booths are dirty, the tile walls are dirty and the floor. Makes you wonder about the rest of the restaurant. The food overall is good and that is why we have continued to go to this restaurant. We love the rolls and the amount pf food you get for the price. I will think twice about going if the cleanliness of the restaurant doesn't improve.
Disappointed with service and food. It has been better.