Bertucci's - Peabody
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Mon - Wed 11:00AM - 11:45AM 12:00PM - 1:00PM 1:15PM - 3:45PM 4:00PM - 10:00PM
We're sorry to hear you did not fully enjoy your recent visit and would like to know more, so we can identify areas in need of improvement.
We promptly arrived at 7 and they said there’s going to be a wait and probably and hour wait ....the place was busy..and they looked understaffed and struggling to keep up with the crowd. My Wife asked why we would have to wait so long after our reservation confirmation was made and they said their computer system was down and they never got received our reservation through Open table ....
We apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement in our service and expediency.
Waitress had the worst attitude
Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!
We ordered a large pizza 1/2 Marengo and 1/2 the monthly special “Calebiese” (sp?)
Very good, cooked just right
Waitress prompt / attentive, kitchen was very slow considering that the restaurant was maybe 50%+ ish capacity.
Overall.....we enjoy their pizza over anywhere else
We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.
Our waitress Katie was amazingly accommodating and super nice. Farmhouse salad was delicious
Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!
Not fancy but service was great!
Great drinks, clean and the food was pretty good.
The menu included calories which is awesome and keeps your diet in check!!!
Tracy, we appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.
Always reliable. Sat at the bar and had a nice lunch. The bartender was friendly and helpful.
We are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!
Pizza excellent, service good.......minor issue with order, my wife ordered a glass of wife and was asked 6 or 8 oz.
She opted for 6 oz. when we received the final bill, were charged for a “large” or 8oz. Bill required correction.
An addtl comment.......a large is $12+ and a small is $9.60, pretty pricy in my mind.......In general given the number of servings per bottle.
We appreciate you for taking the time to write this review as our customer's feedback is very important to us. There is always room for improvement!
It was Father’s Day and they were very busy. Our server did very well considering she was new
The wait for food was longer than normal but it was a holiday
I never been at a place where you serve yourself , clean after your self and no upselling my waitress was new I was told but it was the worst experience ever she did didn’t evan ask if we liked the food I went to ask the hostess if this is how this place runs she said no so her and the bartender came running over I ask to speak to the manager he never said anything to me just went to clean no sorry nothing I also called later that night spoke with him he told me he didn’t want to interrupt the the intense conversation at the table that my sister was having not with me he is very unprofessional if you asked me I will never return , 617981-1259 please contact me I sent a review Friday afternoon about my experience
Always impressed by Bertucci’s. Good food at an excellent value.
Our server Tanya was excellent!!! From the moment of our arrival she was attentive, kind, and on pointe with our needs. She went out of her way to ensure we got our food promptly and fixed an error in our order quickly. She was aware that we had theater tickets and made sure we got checked out and on our way in a timely manner. She is just awesome, please make sure you let her know we appreciated the great service. Happy Holidays
Overall very good, our server was in training (Betty) ......excellent, order perfect, attentive
We go quite often. Love the food. First time using Open table for Bertucci’s
Pretty good pizza, Arancini was very good. Overpriced wine for sure drops things a bit. The waitress was excellent and helped us as we had a pretty large party (7). She was attentive and friendly.
Bertucci's - Peabody does offer delivery in partnership with Postmates and Uber Eats. Bertucci's - Peabody also offers takeout which you can order by calling the restaurant at (978) 535-0969.
Bertucci's - Peabody is rated 4.2 stars by 15 OpenTable diners.
Bertucci's - Peabody does offer gift cards which you can purchase here https://www.bertuccis.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.