Bertucci's - White Marsh

3.8
33 Reviews
$30 and under
Italian
Craving unique brick oven Italian food at its freshest in Baltimore, MD? Reserve your table at Bertucci’s White Marsh today to experience delicious food made by hand daily and fire-cooked until intense flavor is locked in. Our scratch-made dough, tomatoes grown exclusively for Bertucci’s and roasted small-batch vegetables are fresh all day, every day. Whether it’s our signature pizza, mouthwatering pasta creations or even a sweet dessert, we create magic within our brick oven that’s the heart of each Bertucci’s location. Across from White Marsh Mall and nearby AMC White Marsh 16, Bertucci’s features not only our signature pizza and calzones, but also delectable vegetarian and gluten-free options. If you’re looking for a relaxing or romantic meal, everyday dining or a private room for a special group celebration, Bertucci’s has a table ready for you. Can’t join us at our table? Call ahead or order online for 2Go or delivery. Catering also available.
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What 33 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.6
food
3.6
service
3.8
ambience
3.6
value
Noise · Moderate
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KS
KSH1
Washington DC
2 reviews
Dined on August 8, 2020
Overall2food2service3ambience2

Very slow service considering only 3 other tables were occupied. The server was friendly but there was no process in place. Food was mediocre at best. A definite degradation from the historical quality level.

D
Datenightdiva
Baltimore
10 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Melissa was absolutely wonderful!!! We really enjoyed our experience! Food was good as always and another server April was so kind to stop by and wish me a Happy Birthday and offer extra plates for pizza she had dropped off!!! We were really blown away by the service this visit!!!

Bertucci's - White Marsh
Responded on February 18, 2020

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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LD
vipLouDunaway
Baltimore
22 reviews
Dined on January 19, 2020
Overall5food5service5ambience5

Terrific service and excellent food. Wonderful location for my daughter's birthday dinner.

Bertucci's - White Marsh
Responded on January 22, 2020

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

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j
jntheinz
Baltimore
7 reviews
Dined on December 27, 2019
Overall3food3service3ambience4

Very slow service. Only half our food was brought out then 20 min later the others in our party got served. The two pasta dishes were charred in areas and hard. The bread was good but again very slow service.

Bertucci's - White Marsh
Responded on December 31, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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L
Locals
Baltimore
7 reviews
Dined on September 6, 2019
Overall5food5service5ambience5

We sat at the bar for dinner and drinks becauyouf table wasn’t ready. Exceptional service from the bartender who was very personable.

Bertucci's - White Marsh
Responded on September 10, 2019

Jimmy, we are happy to hear how much you enjoy dining with us at Bertucci's! We look forward to welcoming you back again soon!

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LJ
vipLadyJBluebird
Baltimore
34 reviews
Dined on July 27, 2019
Overall5food5service5ambience5

This is our favorite restaurant in White Marsh! The food is excellent, the wine choices are great, and the entire staff is lovely. Our favorite is Anne Harris -- she should be teaching servers everywhere how to serve!

Bertucci's - White Marsh
Responded on July 31, 2019

Thank you for that glowing review. We are happy to hear you had a blast with our famiglia! Come back to see us again soon!

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WS
WarrenS
Baltimore
1 review
Dined on June 21, 2019
Overall5food4service5ambience4

Lobster pizza terrible. Everything else Great ...,,....................

PL
PizzaLover
1 review
Dined on June 17, 2019
Overall2food3service2ambience2

Must have been an off night - salad came with no dressing, they forgot the soup, they forgot one of our three pizzas. Two of the glasses were dirty. The food was good but the service was frustrating.

LJ
vipLadyJBluebird
Baltimore
34 reviews
Dined on May 27, 2019
Overall4food4service5ambience4

We eat at the White Marsh Bertucci's fairly often. It's a reliable spot for good Italian food! Service is always very, very wonderful -- the staff there is really a team, and it shows! Their hot rolls and oil are so good...I always have a good meal there!

RW
RyanW
1 review
Dined on May 12, 2019
Overall2food3service3ambience2

Restaurant seemed dirty. Rest rooms smelled awful. Service was forgetful. Took a significant amount of time to get our check once we were finished eating.

NM
NMartinez
Baltimore
1 review
Dined on May 12, 2019
Overall4food5service3ambience4

Overall, we had a great time and the food was good. However, our waitress was nice but not as attentive and checking back with us as often as she should have.

OT
vipOpenTable Diner
Philadelphia
1 review
Dined on May 12, 2019
Overall1food1service1ambience1

Very disappointed that we arrived for the reservation on time but there was a 30 minute wait. We found a different restaurant.

CW
CrystalW
Baltimore
1 review
Dined on May 12, 2019
Overall5food5service5ambience5

Shanika and the Team there were wonderful!! We got seated right away -no waiting. Food came right awy- nice & hot. Service was wonderful- did not not have to wonder where our server was. We will come again

OT
OpenTable Diner
1 review
Dined on May 11, 2019
Overall4food3service4ambience4

90th Birthday and Mother’s Day

DT
DonnaT
1 review
Dined on May 10, 2019
Overall3food3service1ambience2

Restaurant was not busy at all and we had to wait while they cleaned off a table. The host, a Yanni looking young man (nothing wrong with Yanni) moved about as fast as my 80 year old mother. There was food all over the floor under and beside our table and we had to ask them to please sweep it up before we sat down. They were out of strawberry for drinks and a milkshake for my grandson. We all got pasta dishes and the noodles were not fully cooked. I wondered why they weren't busy on a Friday night and now I know why.

I used to go there all the time and you always had to wait and the service and food was great. Really went down hill. It's sad. Also note: I don't usually do these, but they really need to step up their game.

JS
JudiS
Philadelphia
1 review
Dined on May 5, 2019
Overall5food5service5ambience5

The service was fantastic. I was holding book club meeting and their team made sure we had a great table location. Food was delicious and served right on time. My book club members thoroughly enjoyed themselves

g
vipgidgetgirl
Baltimore
121 reviews
Dined on April 28, 2019
Overall3food4service3ambience3

Great fast food and cocktails. Wine a bit expensive for this setting
4 wines. 60.00$.

D
Dazzle
Baltimore
3 reviews
Dined on April 27, 2019
Overall5food5service5ambience5

The food and service were very good. The restaurant was very clean.

B
Barbara
Baltimore
7 reviews
Dined on April 7, 2019
Overall3food3service2ambience3

I have been a frequent customer in this Bertucci's since it opened. I have never had such a disappointing experience as I did this time. Although my party of 7 people were all there about 15 minutes before our reservation time, and despite there being many empty tables, they didn't start putting our tables together until 5:30 (our reserved time). We had to ask that 3 tables be used, instead of 2, so that people didn't have to sit between two tables at the crack. (There was a third empty table right next to the two that they used originally.) As the hostess is seating us, she tells us that there is a problem in the kitchen and we should just order pizza because it would be take at least 45 minutes to be served if we wanted pasta of any kind. If she had told us that when we first arrived, we could have preordered or gone somewhere else. The pizza was not up to par when it did come. Since I was treating my family to dinner, I was embarrassed that it was so mediocre. I doubt that I will be visiting there any time in the near future.

DA
DeborahA
Baltimore
3 reviews
Dined on March 22, 2019
Overall4food4service4ambience3

Food was excellent. Great place to eat especially for those looking for gluten free options.

J
vipJohn53
Baltimore
37 reviews
Dined on March 9, 2019
Overall5food5service5ambience4

Very good food and service

A
Anna
1 review
Dined on February 23, 2019
Overall2food1service1ambience1

We were in for my daughters birthday dinner. When we walked in we were not greeted by anyone, once the hostess walked up to the front she was extremely rude and had an attitude when I asked if I needed to check in my party and again when we were being seated. Another member of my party had a question about the wine list she had picked up and again received attitude. So much so that I wanted to leave before we even reached our seats. Our waitress was polite but seemed frustrated and annoyed from the beginning . When I tried to explain how the party would be splitting the checks (she had asked) after being talked over and the attitude was removed from her tone she then began to take drink orders that was had to wait 20 minutes for. No explanation to why the drinks were taking so long to come out or even to check on us while we waited. There was the impression of annoyance anytime anyone needed anything once she did finally come back over, after a long absence of time. We were seated for our 6:30 reservation around 6:45 which was fine. Once our food order was taken, the orders came out after 8:00. My fiance had a black fuzzy on top of his meal as it came out and the rest of the meals were just ok. I work in a restaurant myself so I understand the frustrations of Saturday night dinner rush and large parties but it does not excuse attitude and rude behavior to customers.

D
Datenightdiva
Baltimore
11 reviews
Dined on February 12, 2019
Overall5food5service5ambience5

Ryan was great!!! Never rushed our long lunch of catching up!!! Great Service!

C
Confectori
Baltimore
5 reviews
Dined on February 2, 2019
Overall2food3service2ambience1

We love Bertucci's, but this experience was lacking. The restaurant was filthy; there were unbussed tables the entire time we were there, the floor had crumbs, napkins, and other mess all over, and the servers and food runners weren't using trays but carrying plates with their thumbs on the sides. Everyone had a very lax approach to everything they were doing.

EL
ElizabethL
Baltimore
1 review
Dined on January 26, 2019
Overall3food3service2ambience3

Made reservations ahead of time but still waited to be seated, waited over 20 minutes
Reservation website indicates will only hold reservation for 15 minutes .... but apparently we can wait longer if they need us to so to be seated
People without reservations came after us and were seated before us
What was the point of reservations?
Waitress rushed and not very personable, handing food to us over the backside of the booth where we were seated
Food was ok but pricy for the quality of food
Restaurant very loud

JC
JenC1
1 review
Dined on January 1, 2019
Overall5food4service5ambience4

Service was by far super! Out waitress was very concerned of our needs

OT
OpenTable Diner
Baltimore
9 reviews
Dined on December 18, 2018
Overall2food1service4ambience3

I didn’t realize that the restaurant was a chain. The food was horrible. Clearly frozen food that they flash fried. We had to send an appetizer back because it was cold. Then when the next one came out, the food was hot, but we realized they were putting cold sauce over hot food. Generic wine options. I’ll take ownership for not knowing it was a chain, but holy terrible food Batman. :-(.

YU
vip1906YUM
Washington DC
13 reviews
Dined on November 11, 2018
Overall3food3service2ambience3

Charged extra for black olives for salad. Charged extra to substitute one cheese for another. Didn't mention either until I saw it on the bill. Got my order wrong twice and my daughter's order wrong once. Poor restaurant.

OT
OpenTable Diner
Baltimore
1 review
Dined on November 3, 2018
Overall2food3service1ambience1

Food took an hour to come out. There was disconnect between the waiter and food runner (the person bringing the food out). Our food was hot when it came out and taste ok which was good

OT
OpenTable Diner
Atlantic City
1 review
Dined on November 3, 2018
Overall4food3service3ambience5

Most of my family didn’t enjoy their food. The pizzas were Mostly good (some bits were burnt) but the bistec meal was awfully burned and my husband’s pasta was not to his liking either. The restaurant was very nice and we all really liked the lighting. The service was okay but nothing special.

JT
JudithT
1 review
Dined on October 27, 2018
Overall5food5service5ambience5

Service was great. And the food was delicious. Would definitely come back.

L
Lachness7
1 review
Dined on October 13, 2018
Overall4food4service4ambience4

Great food. Just wish entrees came with a side salad👍

DS
DavidS
1 review
Dined on October 12, 2018
Overall5food5service5ambience5

Extremely attentive wait staff. Food was well prepared, fresh and tasty.

FAQs

Bertucci's - White Marsh does offer delivery in partnership with Postmates.

Bertucci's - White Marsh is rated 3.8 stars by 33 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.